Creating Experience Value in Tourism

By: Vincent Magnini and Ossi Pesämaa and Nina K Prebensen and Peter Björk and Young-Souk Lee and Line Mathisen and Muzaffer Uysal and Haywantee Ramkissoon and M. Joseph Sirgy and Joseph S Chen and Graham Dann and Tor Korneliussen and Lena Mossberg and Øystein Jensen and Akan Yanik and Lidia Andrades Caldito and Bruce Prideaux and Xiaojuan Yu and Tove I. Dahl and Prakash Chathoth

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Synopsis: As the field of tourism grows in maturity and scientific sophistication, it is important to fully understand the breadth and depth of vacation experience value. Current research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives, and interpretations of how tourists, as customers, create value alone and with others. Providing an analytical and systematic clarification of the approaches, this book suggests an understanding of the differences, offering new and practical knowledge for tourism scholars and professionals to highlight the relevance of the concept to firms and organizations. Including a framework to distinguish among key resources or antecedents of customer value, this book also considers consumer behaviour and factors affecting value creation from physiological and psychological perspectives. Concluding with a summary of the areas for future research, it is a valuable resource for researchers of tourism, leisure and recreation.