The Design of Everyday Things
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- Synopsis
- First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
- Copyright:
- 1988
Book Details
- Book Quality:
- Publisher Quality
- ISBN-13:
- 9780465003945
- Publisher:
- Basic Books
- Date of Addition:
- 12/13/15
- Copyrighted By:
- Basic Books
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Technology
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.