ABC in Service Industries
By: and
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- Synopsis
- While ABC (activity-based costing) originated in manufacturing companies, many service organizations today are obtaining great benefits from this approach as well. Applying ABC to service organizations requires a keen appreciation of costing for committed resources. This chapter illustrates why managers need the information from an ABC model to make decisions about products and services they wish to offer, the customer segments they wish to serve, the method of delivering the products and services to those customers, and the supply of resources required for their products, services, and customers.
- Copyright:
- 1997
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/02/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.