Strategy Scorecards in Nonprofit, Government, and Health Care Organizations
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- Synopsis
- Government and nonprofit organizations can be strategic and build competitive advantage in ways other than pure operational excellence. But it takes vision and leadership to move beyond existing processes to a strategy that highlights which processes and activities are the most important to implement. This chapter provides examples of how the Balanced Scorecard has been applied in government, nonprofit, and health care organizations, with effective delivery of services to customers as the primary focus.
- Copyright:
- 2000
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/02/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.