Helping HEROes Collaborate: Fostering Employee-Driven Innovation with Information-Sharing Technology
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- Synopsis
- In a company that systematically encourages employee HEROes-Highly Empowered and Resourceful Operatives-collaboration is essential; HEROes need to work together. People use information-sharing software and social collaboration systems to find other people or key information, and each leads to the other. In this chapter, authors Josh Bernoff-coauthor of "Groundswell"-and Ted Schadler examine these two key sides of collaboration: people and information. With rich examples from global financial powerhouse BBVA and IBM Software Group, they explain that collaboration systems work best when they extend existing tools, deliver value instantly, and tap a common set of tools across the whole company. This chapter was originally published as Chapter 11 of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business
- Copyright:
- 2010
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/02/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.