Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior (Second Edition)
By: and and and and
Sign Up Now!
Already a Member? Log In
You must be logged into Bookshare to access this title.
Learn about membership options,
or view our freely available titles.
- Synopsis
- In this UPDATED SECOND EDITION (first edition titled "Crucial Confrontations"), you'll learn how to hold anyone accountable, master performance discussions, and get results. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
- Copyright:
- 2013
Book Details
- Book Quality:
- Excellent
- ISBN-13:
- 9780071829311
- Publisher:
- McGraw Hill Education
- Date of Addition:
- 05/03/17
- Copyrighted By:
- VitalSmarts, LLC.
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance, Psychology, Communication
- Submitted By:
- Worth Trust
- Proofread By:
- Worth Trust
- Usage Restrictions:
- This is a copyrighted book.
Reviews
Other Books
- by Kerry Patterson
- by Joseph Grenny
- by Ron Mcmillan
- by Al Switzler
- by David Maxfield.
- in Nonfiction
- in Business and Finance
- in Psychology
- in Communication