Macintosh Troubleshooting Pocket Guide

By: David Lerner and Aaron Freimark and Tekserve Corporation

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Synopsis: Tekserve Corporation, the distinctive (and somewhat eccentric but excellent) Macintosh repair store in New York City, has long provided its customers with a free "Frequently Asked Questions" document to cover the most common troubleshooting questions. We recently discovered this FAQ sheet and realized that-like New York itself-it was too good to leave just for the New Yorkers. With the help of Tekserve's owners, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide. This handy little book covers the most common user hardware and software troubles, from disks stuck in drives to lost files-there are software tips going back as far as OS 6! Tekserve updates their FAQ sheet based on the frequency of questions from real users who come into the store every week. This guide is easy to take and use anywhere.