Customer Service & Banking Codes and Standards

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Synopsis
paramount importance. This is because, unlike other businesses which are sale oriented, banking is relationship oriented and hence, excellent customer service becomes the sine qua non as it provides the cutting edge for the successful functioning of a bank. For banks, it is important to not only attract customers but also to retain them and earn their continued goodwill/business/patronage.
Copyright:
2017

Book Details

Book Quality:
Publisher Quality
Publisher:
Taxmann Publications (P.) Ltd.
Date of Addition:
Copyrighted By:
INDIAN INSTITUTE OF BANKING AND FINANCE
Adult content:
No
Language:
English
Has Image Descriptions:
Yes
Categories:
Teens, Business and Finance, Education
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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