Accenture Human Capital Strategy

By: Paula A. Price and V. G. Narayanan and James Weber

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Synopsis: Accenture is a leading global consulting, technology, and outsourcing company. It has clients and its own operations throughout the world. This case describes the human resources and related activities necessary to deliver its services to clients. It allows students to explore how Accenture predicts its staffing needs, identifies the necessary skills, identifies how to recruit staff, when to hire them, in what parts of the world, how to develop, compensate, and motivate them, how to form them into project teams, and manage the process in a cost effective manner. The case also provides a fictional example of an Accenture project. A potential client has issued a request for proposals to deliver a technology project. Students are asked to create a project team with the right mix of people at a cost that is competitive enough to win the project.