Transformation at ING (A): Agile
By: and and
Sign Up Now!
Already a Member? Log In
You must be logged into Bookshare to access this title.
Learn about membership options,
or view our freely available titles.
- Synopsis
-
"In December 2017, Vincent van den Boogert, CEO of ING’s operations in the Netherlands (“ING NL”), was looking for a work space at the company’s local headquarters in Amsterdam. Notwithstanding his current executive role, he had not had a private office for over four years—a deliberate move in preparation for what would be the company’s “agile” transformation. This reorganization of work had been critical for ING NL responding to and exceeding rapidly changing customer expectations.
Van den Boogert still remembered that Monday, June 15, 2015 when agile launched in true “big bang” fashion. All of ING NL’s headquarters employees had gathered in the Amsterdam Arena and jumped up at thesame moment for a picture that would immortalize the important inflection point in the company’s history. It was a powerful and symbolic moment. To be included in the new ING NL, all employees had had to reapply for a position, with selections based upon employees having the right mindset for the new way of working at ING NL in addition to skills and competencies. Meanwhile the building was transformed into an office bearing no resemblance to the old bank—open spaces, glass walls, and colorful couches provided new scenery for their new way of working."
- Copyright:
- 2018
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business School Publishing
- Date of Addition:
- 12/18/18
- Copyrighted By:
- President and Fellows of Harvard College
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Biographies and Memoirs, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
Reviews
Other Books
- by William R. Kerr
- by Federica Gabrieli
- by Emer Moloney
- in Nonfiction
- in Biographies and Memoirs
- in Business and Finance