Services Marketing: An Interactive Approach (Fourth Edition)
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- Synopsis
- Services Marketing: An Interactive Perspective, fourth edition, focuses on the interactive nature of service experiences. Services are special kinds of experiences that occur when service organizations and their customers interact face-to-face or at long distances. This book explores the interactive aspects of services that create customer experiences.
- Copyright:
- 2014
Book Details
- Book Quality:
- Excellent
- ISBN-13:
- 9781285057132
- Publisher:
- Cengage South-Western
- Date of Addition:
- 02/20/19
- Copyrighted By:
- Cengage South-Western
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- 170
- Proofread By:
- 170
- Usage Restrictions:
- This is a copyrighted book.
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