Managing Front Office Operations (Tenth Edition)
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- Synopsis
- The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry.
- Copyright:
- 2017
Book Details
- Book Quality:
- Excellent
- ISBN-13:
- 9780866125505
- Publisher:
- The American Hotel & Lodging Educational Institute
- Date of Addition:
- 03/25/19
- Copyrighted By:
- The American Hotel & Lodging Educational Institute
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Travel, Business and Finance, Textbooks
- Submitted By:
- 170
- Proofread By:
- 170
- Usage Restrictions:
- This is a copyrighted book.
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- by Michael L. Kasavana
- in Nonfiction
- in Travel
- in Business and Finance
- in Textbooks