Designing Bots: Creating Conversational Experiences

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Synopsis
From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product.Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.Explore different bot use-cases and design best practicesUnderstand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patternsLearn steps for building a Facebook Messenger consumer bot and a Slack business botExplore the lessons learned and shared experiences of designers and entrepreneurs who have built botsDesign and prototype your first bot, and experiment with user feedback
Copyright:
2017

Book Details

Book Quality:
Publisher Quality
ISBN-13:
9781491974834
Related ISBNs:
9781491974797, 9781491974841, 9781491974827
Publisher:
O'Reilly Media
Date of Addition:
Copyrighted By:
Amir Shevat
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Computers and Internet, Business and Finance, Communication
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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