Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology (1st ed. 2017)

By: Yuriko Sawatani and Takeshi Takenaka and James Spohrer and Stephen Kwan

Sign Up Now! Already a Member? Log In
You must be logged into Bookshare to access this title. Learn about membership options, or view our freely available titles.

Synopsis: Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues.This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.

Book Quality:: Publisher Quality
ISBN-13:: 9784431560746
Related ISBNs:: 9784431560722
Publisher:: Springer Japan, Tokyo
Date of Addition:: 05/26/20
Copyrighted By:: Springer
Adult content:: No
Language:: English
Has Image Descriptions:: No
Categories:: Nonfiction, Computers and Internet, Business and Finance, Technology
Submitted By:: Bookshare Staff
Usage Restrictions:: This is a copyrighted book.
Edited by:: Takeshi Takenaka
Edited by:: Stephen Kwan
Edited by:: James Spohrer
Edited by:: Yuriko Sawatani