Working PeopleSmart: 6 Strategies for Success

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Synopsis
Targeted especially at managers, human resource professionals, customer service and sales representatives, and others whose personal interactions determine their success, Working PeopleSmart offers six core strategies for maximizing interpersonal relationships. Here are practical solutions to tough, real-life dilemmas: getting along with a difficult colleague; firing an employee; speaking up rather than suffering in silence; being open to resistance; and getting a team to work effectively together. "Nuggets of wisdom" for each scenario enable readers to envision an appropriate PeopleSmart response.
Copyright:
2004

Book Details

Book Quality:
Publisher Quality
ISBN-13:
9781609944094
Publisher:
Berrett-Koehler Publishers
Date of Addition:
Copyrighted By:
Mel Silberman, Freda Hansburg
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Self-Help, Business and Finance
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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