Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA (1st ed. 2021) (Lecture Notes in Networks and Systems #266)
By: and and and
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- Synopsis
- This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
- Copyright:
- 2021
Book Details
- Book Quality:
- Publisher Quality
- ISBN-13:
- 9783030808402
- Related ISBNs:
- 9783030808396
- Publisher:
- Springer International Publishing
- Date of Addition:
- 08/03/21
- Copyrighted By:
- The Editor
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Computers and Internet, Business and Finance, Technology, Sociology
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
- Edited by:
- Christine Leitner
- Edited by:
- Walter Ganz
- Edited by:
- Debra Satterfield
- Edited by:
- Clara Bassano
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- by Christine Leitner
- by Walter Ganz
- by Debra Satterfield
- by Clara Bassano
- in Nonfiction
- in Computers and Internet
- in Business and Finance
- in Technology
- in Sociology