Critical Steps: Managing What Must Go Right in High-Risk Operations

Synopsis

Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A Critical Step is a human action that will trigger immediate, irreversible, and intolerable harm to an asset, if that action or a preceding action is performed improperly. Whether the human action involves clicking on a link attached to an e-mail message, walking down a flight of stairs with a newborn baby in arms, engaging the clutch on a gasoline-driven chain saw, or administering a medication to a patient in a hospital, these all satisfy the definition of what constitutes critical risks in our daily lives, professionally or personally. The overarching goal of managing Critical Steps is to maximize the success (safety, reliability, productivity, quality, profitability, etc.) of people’s performance in the workplace, to create value for the organization without losing control of built-in hazards necessary to create that value.

Copyright:

2022

Book Details

Book Quality:

Publisher Quality

Book Size:

169 Pages

ISBN-13:

9781000476835

Related ISBNs:

9781003220213, 9781032115078, 9781032114293

Publisher:

CRC Press

Date of Addition:

11/22/21

Copyrighted By:

Tony Muschara, Ron Farris and Jim Marinus. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors

Adult content:

No

Language:

English

Has Image Descriptions:

No

Categories:

Nonfiction, Technology

Submitted By:

Bookshare Staff

Usage Restrictions:

This is a copyrighted book.