Evaluation of Library and Information Services (2) (Chandos Information Professional Ser.)
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- Synopsis
- Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
- Copyright:
- 2004
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 135 Pages
- ISBN-13:
- 9781135476571
- Related ISBNs:
- 9781138439252, 9780851424439, 9780203403426
- Publisher:
- Taylor and Francis
- Date of Addition:
- 05/09/23
- Copyrighted By:
- John Crawford
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Reference
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.