Telephone Courtesy and Customer Service (3rd Edition)
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- Synopsis
- Give employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow-up calls is covered in this course. Understand customers' needs. Ask effective questions. Master proper telephone techniques.
- Copyright:
- 2000
Book Details
- Book Quality:
- Excellent
- Book Size:
- 106 Pages
- ISBN-13:
- 9781560525776
- Publisher:
- Crisp Publications, Incorporated
- Date of Addition:
- 04/04/13
- Copyrighted By:
- Axzo Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Reference, Business and Finance, Textbooks
- Submitted By:
- Daproim Africa
- Proofread By:
- Daproim Africa
- Usage Restrictions:
- This is a copyrighted book.
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- by Lloyd C. Finch
- in Nonfiction
- in Reference
- in Business and Finance
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