Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Synopsis

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the &“impossible&” and &“unreachable&” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:make a powerful and positive first impression;listen effectively;make even a total stranger (potential client) feel understood;talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

Copyright:

2010

Book Details

Book Quality:

Publisher Quality

Book Size:

256 Pages

ISBN-13:

9780814436486

Related ISBNs:

9780814436479, 9781400223701

Publisher:

AMACOM

Date of Addition:

04/23/25

Copyrighted By:

Mark Goulston

Adult content:

No

Language:

English

Has Image Descriptions:

No

Categories:

Nonfiction, Self-Help, Business and Finance, Communication, Sociology

Grade Levels:

First grade

Submitted By:

Bookshare Staff

Usage Restrictions:

This is a copyrighted book.