Why We Fail

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Synopsis
Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves.
Copyright:
2013

Book Details

Book Quality:
Publisher Quality
ISBN-13:
9781457102974
Related ISBNs:
9781933820170
Publisher:
Rosenfeld Media
Date of Addition:
Copyrighted By:
Victor Lombardi
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Computers and Internet
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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