IT Outsourcing Contracts: A Legal and Practical Guide

By: Jimmy Desai

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Synopsis: This book provides an overview of the IT outsourcing relationshipand life cycle. The process begins with an organizationconsidering whether or not IT outsourcing would be of benefit andthen the issues which would need to be considered in order toanswer this question accurately are discussed. If an organizationbelieves that an IT outsourcing deal could be of benefit, it willthen need to choose a suitable supplier to perform its IToutsourcing. The issues to consider regarding an IT supplier arealso set out in this book. Having selected an IT supplier, anorganization will then need to agree key terms (includingidentifying and agreeing any contentious issues which are so-called deal breakers). Agreeing the IT outsourcing contract isnot the end but the start of the IT outsourcing relationship andthis relationship will need to be managed and developed over thecourse of the contract. Sooner or later the IT outsourcingarrangement will have to come to an end and so an exit plan willneed to be formulated and implemented. This life cycle needs tobe fully understood by anyone involved in this kind of IToutsourcing transaction and this book provides useful informationabout this life cycle.