SURPRISE! From CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

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Synopsis
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.
Copyright:
2013

Book Details

Book Quality:
Publisher Quality
ISBN-13:
9780833081049
Publisher:
RAND Corporation
Date of Addition:
Copyrighted By:
RAND Corporation
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Business and Finance, Social Studies
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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