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New Frontiers of Customer Strategy: Managing Sustainable, Environmental and Ethical Transitions

by Isabelle Prim-Allaz Florence Jacob Thierry Delécolle

Digital transformation has shaped a new landscape for companies and their customers, offering companies a wealth of data with which to develop customer knowledge. However, this evolution is just one of many transformations in customer marketing within an increasingly complex reality, thrown into turmoil by environmental and social changes. New frontiers in customer relations strategies are thus being drawn, some in new territories grounded in efforts to preserve scarce resources, while others are built on expectations of social responsibility. These profound societal changes also reveal darker frontiers, where companies have insufficient ethical considerations for vulnerable customers, or merely react to changes in legislation. New Frontiers of Customer Strategy offers practitioners, lecturers and students an up-to-date reflection on the role of customer relations now and in the future, to keep pace with environmental, digital, inclusive and ethical issues, as well as organizational governance.

Mental Health and Human Rights: The Challenges of the United Nations Convention on the Rights of Persons with Disabilities to Mental Health Care (Sustainable Development Goals Series)

by Norman Sartorius Neeraj Gill

This book discusses the challenges arising in the application of the United Nations Convention on the Rights of Persons with Disabilities (CRPD) in the provision of mental health care by presenting the views of the parties most directly concerned – people with lived experience of mental illness, their carers, psychiatrists, legal experts, public health workers and planners. Rather than talking about theory, the representatives of these groups express their views in relation to a series of case stories related to mental health in different countries and cultures. In addition to the presentation of views and arguments related to the case stories presented, there are descriptions of the application of the CRPD on mental health legislation in China, Egypt, Fiji, France, Georgia, Germany, Mexico and Scotland - countries differing in their legal tradition, income and level of resources invested into mental health care.

An Integrated Approach to Perinatal Depression and Anxiety in Spanish-Speaking and Latina Women

by Sandraluz Lara-Cinisomo

This book makes a significant contribution to the literature by adopting an integrated perspective on perinatal depression and anxiety among Spanish-speaking and Latina women. These groups are often overlooked in research and face barriers to diagnosis and treatment. This groundbreaking book compiles essential and timely insights into the factors associated with perinatal depression and anxiety among Spanish-speaking and Latina women. It delves into crucial themes, such as migration-related experiences. Additionally, it explores policies in Latin America aimed at addressing maternal mental health needs. Furthermore, the book provides fundamental knowledge on tailoring culturally and linguistically appropriate interventions for perinatal depression and anxiety among Spanish-speaking and Latina women. Recognizing the significance of context, it offers perspectives on the effects of natural disasters and health crises on perinatal mental health and mother-infant bonding. The book advocates for the development of a research and mental health workforce attuned to the diverse needs of Spanish-speaking and Latina/Latinx perinatal women. It also discusses the value of biomarkers in perinatal depression research. In sum, this book brings together topic experts from across the globe to provide a more holistic approach to perinatal depression and anxiety. Key topics covered include: Anxiety and Worry During the Perinatal Period: Why They Cannot Be Ignored Protective Factors Against Depression and Anxiety Among Latinas and Spanish-Speaking Women Culturally Sensitive Interventions for Latinas and Spanish-Speaking Women Advancing Research in Perinatal Mental Health in Spanish-Speaking Latin American Women Developing a Culturally Responsive Mental Health Workforce for Spanish-speaking and Latina/Latinx Birthing People with Perinatal Depression and Anxiety An Integrated Approach to Perinatal Depression and Anxiety in Spanish-Speaking and Latina Women is pertinent reading for individuals interested in pursuing a degree and profession in perinatal mental health, clinicians working with Spanish-speaking and Latina/Latinx perinatal women, researchers interested in working with Spanish-speaking and Latina/Latinx perinatal women, and educators training individuals pursuing a degree and profession in perinatal mental health.

Living with Late-Stage Dementia: Communication, Support, and Interaction

by Lars-Christer Hydén Anna Ekström Ali Reza Majlesi

​This book investigates how people living with late-stage dementia can engage in communication and social interaction. Based on empirical research, it explores the remaining communicative resources of people living with cognitive impairment (e.g., intercorporeal interaction, bodily gestures, gaze), presenting the agency of the person with dementia as an integral part of their relations with others. The book provides a comprehensive theoretical framework for analyzing, describing, and understanding communication in late-stage dementia, and explores the use of video ethnography to record and analyze non-verbal, bodily interaction. The authors skilfully bring together findings from their examinations of everyday interactions involving individuals living with late-stage dementia in nursing facilities, introducing the readers to the innovative theoretical and methodological approaches that undergird the fine-grained analyses at the heart of the book. The rich and nuanced case studies collected encompass embodied directives, habitual actions and objects, physical settings, assisted eating, and much more. An invaluable resource for graduate students and researchers at all levels in the fields of psychology, psychotherapy, social work, nursing, gerontology, and related disciplines, this volume makes an unparalleled contribution to current dementia research across the social sciences.

Training Load in Professional Soccer: Guide to Monitoring Performance

by José M. Oliva Lozano Luca P. Ardigò

This concise yet comprehensive book bridges the gap between theory and practice, offering a sound understanding of training load and its impact on performance and injury prevention.In the opening part it equips the reader with a clear definition of training load as well as evidence-based methods and parameters for its monitoring, including advanced technologies like wearable sensors and tracking systems. It further explores the critical role of training load in preparing athletes for peak performance and managing the overall training process. Specifically tailored to football, the authors analyze the challenges of monitoring training load in team sports and highlight the importance of accurate management for optimal adaptation and fatigue reduction. They further analyze the relationship between training load and injury risk as well as the role of its monitoring in mitigating injury risks. Additional chapters delve into topics such as fatigue in soccer, return-to-play decision-making, manipulating training load within a seasonal schedule, and building a comprehensive monitoring system.With each chapter written by leading experts in the field, this book is a must-have resource for sport scientists, coaches and players seeking evidence-based strategies to optimize performance and minimize injuries in the dynamic world of soccer.

Telemedicine for Adolescent and Young Adult Health Care: A Case-based Guide

by Yolanda N. Evans Sarah A. Golub Gina M. Sequeira

While there are general texts on telemedicine and guidelines on the use of telemedicine in pediatrics, there are no texts focused specifically on the provision of health care to adolescents and young adults using telemedicine. Adolescents and young adults have more unique health care needs than both adults and children, including the need to receive developmentally appropriate services and care that may be provided in settings outside of the standard clinical office (such as school-based care). In addition, in most US states, adolescents are capable of providing consent for some but not all medical care, highlighting the critical importance of providing services in a manner that adheres to regulations around consent and confidentiality. Telemedicine for Adolescent and Young Adult Health Care offers readers case-based content written by experts in the fields of adolescent medicine and telemedicine. There are a variety of chapters that include anemphasis on equity, diversity, and inclusion and will include local and federal rules, regulations, and considerations for ensuring privacy in the modern electronic health record. The first chapter offers a general overview and history of telemedicine. The next one focuses on telemedicine and epidemics. The chapters in the middle detail a variety of topics related to telemedicine such as confidentiality, equity, telemedicine and learners, school-based care, telemedicine in primary care and ambulatory consultative care. The book closes out by emphasizing additional populations such as youth involved in the juvenile carcel system, homeless/housing insecure, foster involved youth and youth with developmental delay. It is a valuable resource for adolescent medicine specialists, pediatricians, primary care physicians and any other professional who treats the adolescent population.

Randomization Tests (Statistics: A Series of Textbooks and Monographs)

by Patrick Onghena Eugene Edgington

The number of innovative applications of randomization tests in various fields and recent developments in experimental design, significance testing, computing facilities, and randomization test algorithms have necessitated a new edition of Randomization Tests.Updated, reorganized, and revised, the text emphasizes the irrelevance and implausibility of the random sampling assumption for the typical experiment in three completely rewritten chapters. It also discusses factorial designs and interactions and combines repeated-measures and randomized block designs in one chapter. The authors focus more attention on the practicality of N-of-1 randomization tests and the availability of user-friendly software to perform them. In addition, they provide an overview of free and commercial computer programs for all of the tests presented in the book. Building on the previous editions that have served as standard textbooks for more than twenty-five years, Randomization Tests, Fourth Edition includes downloadable resources of up-to-date randomization test programs that facilitate application of the tests to experimental data. This CD-ROM enables students to work out problems that have been added to the chapters and helps professors teach the basics of randomization tests and devise tasks for assignments and examinations.

Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience

by Paul E. Plsek

Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience describes how Virginia Mason Medical Center (VMMC) has systematically integrated innovative structures, methods, and cultural practices into its implementation of Lean. Describing how an organization can create a strategy and build a culture of innovation and learning, it supplies concrete examples that show how Lean and innovation can work hand-in-hand to improve and transform value streams. It also explains how to use the voices of patients and their families to drive improvement and innovation.

Clinical Trials in Oncology (Chapman & Hall/CRC Interdisciplinary Statistics #28)

by Stephanie Green Jacqueline Benedetti

The new edition of the bestselling Clinical Trials in Oncology provides a concise, nontechnical, and now thoroughly up-to-date review of methods and issues related to clinical trials. The authors emphasize the importance of proper study design, analysis, and data management and identify the pitfalls inherent in these processes. This edition includes a new section covering innovations in Phase I designs and another on overcoming the challenges of array data. As always, the authors use clear, lucid prose and a multitude of real-world trials as examples to convey the principles of successful trials without the need for a strong statistics or mathematics background.

Mobile Telemedicine: A Computing and Networking Perspective

by Yang Xiao Hui Chen

Advances in the area of wireless and mobile telemedicine to diagnose and treat patients have drawn growing attention from healthcare providers and recipients, industry, researchers, and governments.This volumeexamines computing and network dilemmas which arise from wireless and mobile telemedicine. Comprised of the contributions of many prominent international researchers, the book gives an overview of patient care and monitoring, discusses the use of telemedicine in cardiology and diabetes, analyzes security and privacy considerations, examines issues relating to networking support, and concludes with a section on the opportunities and challenges that are faced by those involved in this exciting technology.

Atlas of Clinical Nuclear Medicine

by Gopinath Gnanasegaran Ignac Fogelman Gary Cook Susan E. M. Clarke

This long-awaited Third Edition has been revised and updated to encapsulate the developments in the field since the previous edition was published nearly two decades ago. The successful style of the previous editions has been built upon and expanded to provide the ultimate guide for beginners, those in training, and experienced practitioners. Each section contains comprehensive cases with first-class examples of correlative/hybrid imaging (SPECT and PET/CT) included where appropriate. This atlas contains superb illustrative cases and valuable supportive information, together with highlighted teaching points aiding all clinicians in routine practice.

Necropsy Guide: Rodents and the Rabbit

by Donald B. Feldman John Curtis Seely

This laboratory guidebook provides step-by-step procedures that will aid in the dissection and collection of major organs and tissues of the most common species of small animals used in biomedical research. Through extensive use of photographs and illustrations, it guides dissectors through a complete necropsy of each species for the purpose of collecting organs and tissues routinely examined by pathologists. The techniques described enable technicians to perform necropsies on almost any mammal in a precise and logical sequence, and collect tissue properly to avoid diagnostic errors. Morphological differences among the various species are discussed.

Epidemic of Medical Errors and Hospital-Acquired Infections: Systemic and Social Causes

by William Charney

This book explores the issues surrounding medical errors and examines the science behind possible solutions. It creates a more efficient dialogue that will produce a more systemic targeting of the causes of medical errors and HAIs. The author elucidates the problems, including the complex issues of money and ethics. He uses statistical data to build the case for systemic change and re-confirms that millions of procedures done without error is as an important measuring figure as are the numbers of mistakes.

Mapping Clinical Value Streams (Lean Tools for Healthcare Series)

by Thomas L. Jackson

Tens of thousands of patients die unnecessarily every year as a result of errors and defects in our healthcare processes. Those that survive often pay too much for the privilege. The value stream mapping methods described in Mapping Clinical Value Streams will help you achieve more efficient health care processes and will pave the way to an improved medical system with significantly reduced medical errors and other costly waste.Part of the Lean Tools in Healthcare series, this user-friendly book will help you understand how to use value stream mapping to provide quality, patient-centered care. Value stream mapping is a powerful tool for observing and depicting processes as they truly are and for envisioning and reconfiguring the same processes to eliminate errors and other waste. With this book, you‘ll learn how to:Map current-state processesCreate a future-state map with processes streamlined through flow and pullManage the rollout of your future state with A3 project plansPresented in a highly organized and easy-to-assimilate format, the book includes examples from actual healthcare processes, plus numerous illustrations and margin assists that call your attention to key points. Value stream mapping icons make it easy to see and understand the ebb and flow of healthcare processes. Each chapter also includes a summary for quick review. Throughout the book you will be asked to reflect on questions that will help you apply these concepts and techniques to your own workplace.To be competitive in today‘s marketplace, you cannot afford to leave processes unexamined, or let them become haphazard. You must apply conscious, quality attention to continuously see and fix your healthcare processes. In Mapping Clinical Value Streams, Shingo Prize-winning author Thomas L. Jackson shows you how.

Business Principles for Legal Nurse Consultants

by Jan Aken Kathie W. Condon Patricia W. Iyer

With the interdisciplinary challenges required of legal nurse consulting, starting a business in this field requires yet another set of tools: knowledge of running a business. In this book, successful practicing LNCs share the benefit of their rich experience in starting up and maintaining an LNC business. They discuss developing a business plan, suggestions for marketing and advertising, building a Web site, technology issues, employees and contractors, maintaining cash flow, navigating the ethical minefield, managing change, developing and strengthening relationships with attorneys, and the role as an expert witness. This authoritative guide is a must for meeting the challenges of a new business.

Nutrition and Mental Health

by Ruth Leyse-Wallace

An examination of the role nutrients play in mental health, this book reviews the scientific literature from many fields of science: health, psychology, nutrition, mental well-being, and the interface with chronic disease. The book provides a straightforward, readable report of broadly selected scientific research on how various nutrients affect mental health. It covers several types of mental health disorders and their links to nutrients, nutritional status, and nutritional supplements. This book provides mental health professionals with the information they need to evaluate nutritional issues.

Organizational and Process Reengineering: Approaches for Health Care Transformation

by Jean Ann Larson FACHE FHIMSS DSHS

Winner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year AwardGiven the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering o

Discrete Event Simulation for Health Technology Assessment

by J. Jaime Caro Jörgen Möller Jonathan Karnon James Stahl Jack Ishak

This is the first book to make all the central concepts of discrete event simulation relevant for health technology assessment. Accessible to beginners, the book requires no prerequisites and describes the concepts with as little jargon as possible. It presents essential concepts, a fully worked out implementation example, approaches to analyze the simulations, the development of the required equations, model verification techniques, and validation. The book also covers various special topics and includes a real case study involving screening strategies for breast cancer surveillance.

The Dementias: Early Diagnosis and Evaluation

by Chris Morris Karl Herholz Daniela Perani

The only guide to focus primarily on current molecular methods of diagnosis and early stage evaluation, this reference presents the latest techniques and technologies for dementia identification and evaluation, including neuropathological strategies, neuropsychological tests, biomarkers, CT, MRI, functional MRI, PET, and SPECT. Offering practical care and examination guidelines, each chapter provides findings that are particularly relevant for the assessment of disorders such as Alzheimer's disease, dementia with Lewy bodies, vascular dementia, and fronto-temporal dementia.

Connected Medical Devices: Integrating Patient Care Data in Healthcare Systems (HIMSS Book Series)

by John Zaleski

This book explores how medical device integration (MDI) supports quality patient care and better clinical outcomes by reducing clinical documentation transcription errors, improving data accuracy and density within clinical records and ensuring the complete capture of medical device information on patients. It begins with a comprehensive overview of the types of medical devices in use and the ways in which those devices interact, then examines factors such as interoperability standards, patient identification, clinical alerts and regulatory and security considerations.

Healthcare Management Engineering In Action: Applying Fundamental Management Principles for Operational Decision Making in Healthcare (Business Guides on the Go)

by Alexander Kolker

The updated 2nd edition of Healthcare Management Engineering In Action in the Business Guides on the Go series provides a comprehensive exploration of healthcare management operations. Through a systematic comparison of predictive and analytic decision-making methodologies with traditional management approaches, the book employs case studies derived from real-world hospital and clinic scenarios. It addresses a spectrum of problem encompassing patient flow, capacity management, resource allocation, staffing and scheduling, statistical data analytics, and cost distribution among cooperating providers.The revised edition contains enhanced content, spotlighting key management principles vital for effective operational decision-making. The book encompasses a wide array of quantitative methods, including discrete event simulation, queuing analytic theory, linear, integer and probabilistic optimization, among others. By acting as a bridge between management engineering experts and healthcare administrators, Healthcare Management Engineering is an invaluable resource for hospital and clinic leadership, aiding them in their managerial roles. Furthermore, it serves as a comprehensive repository of introductory challenges and projects suitable for graduate-level students in healthcare management and administration.

Cardiovascular Outcomes Research: A Clinician’s Guide to Cardiovascular Epidemiology and Clinical Outcomes Trials (Contemporary Cardiology)

by Kevin C. Maki Don P. Wilson

This book provides clinicians with the information needed to effectively interpret the literature from observational and interventional cardiovascular outcomes studies. The book begins by providing a historical context of cardiovascular epidemiology, followed by chapters addressing key concepts in the study of cardiovascular disease such as the types of cardiovascular outcomes studies, basic and evolving design and statistical considerations, current guidelines for reducing atherosclerotic cardiovascular disease risk, surrogate markers of cardiovascular disease, challenges in developing evidence-based recommendations for non-pharmacological interventions, an overview of the pharmaceutical development process, and a detailed discussion of the clinical evidence supporting several factors and their relationships with atherosclerotic cardiovascular disease (lipids, inflammation, hemostasis, heart rhythm, blood pressure, diabetes, obesity, and chronic kidney disease). Cardiovascular Outcomes Research is a must-have resource for physicians and other clinicians, residents, fellows, and medical students in cardiology, endocrinology, primary care, and health promotion and disease prevention.

Anxiety Disorders and Related Conditions: Conceptualization and Treatment from Psychodynamic and Cognitive Behavioral Perspectives

by Christos Charis Georgia Panayiotou

The volume aims to instigate a dialog between the psychoanalytic and the cognitive-behavioral tradition on conceptualization and treatment of anxiety disorders and related conditions through contributions of respective experts. It presents current findings, and current theories and conceptualizations with regards to the mechanisms of etiology and maintenance of anxiety and related conditions, as well as innovative, new or experimental approaches to treatment that target core difficulties found in patients with anxiety. The book integrates basic research with conceptualization and treatment, while giving space for multiple perspectives to treatment, both psychotherapeutic and pharmacological, to be described. Chapters include a) conceptualization and treatment of anxiety and panic from psychodynamic perspectives, b) 2nd wave CBT treatment and the use of virtual reality, c) 3rd wave (ACT) perspectives, and d) neuroendocrine factors, and e) pharmacotherapy perspectives. Different theoretical approaches are presented highlighting the strengths and the evidence in favour of each approach, without promoting any specific perspective, but with an effort to highlight common underlying themes like safety behaviors and avoidance, social support, and role of learning history. In this way the book will present a combination of theory, science and practice aiming to be an excellent resource for researchers, clinicians and students of mental health professions.

English for Academic Research: Vocabulary Exercises (English for Academic Research)

by Adrian Wallwork

This book is based on a study of referees' reports and letters from journal editors on reasons why papers written by non-native researchers are rejected due to problems with English (long sentences, redundancy, poor structure etc.). It draws on English-related errors from around 5000 papers written by non-native authors, around 3000 emails, 500 abstracts by PhD students, and over 1500 hours of teaching researchers how to write and present research papers. The exercises are organized into thirteen chapters on: adjectives and adverbs (e.g. actual vs current, different vs several, continually vs continuously), link words (e.g. on the contrary vs on the other hand, despite vs nevertheless), nouns (e.g. danger vs hazard, measure vs measurement), prepositions (e.g. among vs between, in vs into, with vs within), verbs (e.g. check vs control, compose vs comprise, arise vs raise, exclude vs rule out), false friends and synonyms, spelling, useful phrases, inclusive vocabulary, emails, using Large Language Models for correcting, paraphrasing, and translating.Nearly all exercises require no actual writing but simply choosing between various options, thus facilitating self-study, e-reading and rapid progress.The exercises can also be integrated into English for Academic Purposes (EAP) and English for Special Purposes (ESP) courses at universities and research institutes.The book can be used in conjunction with the other exercise books in the series:English for Academic Research: Writing ExercisesEnglish for Academic Research: Grammar ExercisesAdrian Wallwork edits scientific papers and teaches English for Academic Purposes (EAP) to PhD students. In addition to his many books for Springer, he has written course books for Oxford University Press and discussion books for Cambridge University Press.

Handbook of Texture Analysis: Generalized Texture for AI-Based Industrial Applications

by Jasjit S. Suri Ayman El-Baz Mohammed Ghazal

The major goals of texture research in computer vision are to understand, model, and process texture, and ultimately, to simulate the human visual learning process using computer technologies. In the last decade, artificial intelligence has been revolutionized by machine learning and big data approaches, outperforming human prediction on a wide range of problems. In particular, deep learning convolutional neural networks (CNNs) are particularly well suited to texture analysis. This book examines four major application domains related to texture analysis and their relationship to AI-based industrial applications: texture classification, texture segmentation, shape from texture, and texture synthesis. This volume: Discusses texture-based segmentation for extracting image shape features, modeling and segmentation of noisy and textured images, spatially constrained color-texture model for image segmentation, and texture segmentation using Gabor filters Examines textural features for image classification, a statistical approach for classification, texture classification from random features, and applications of texture classifications Describes shape from texture, including general principles, 3D shapes, and equations for recovering shape from texture Surveys texture modeling, including extraction based on Hough transformation and cycle detection, image quilting, gray level run lengths, and use of Markov random fields Aimed at researchers, academics, and advanced students in biomedical engineering, image analysis, cognitive science, and computer science and engineering, this is an essential reference for those looking to advance their understanding in this applied and emergent field.

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