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Mortal Rituals: What the Story of the Andes Survivors Tells Us About Human Evolution
by Matt RossanoOn December 21, 1972, sixteen young survivors of Uruguayan Air Force Flight 571 were rescued after spending ten weeks stranded at the crash site of their plane, high in the remote Andes Mountains. The incident made international headlines and spawned several best-selling books, fueled partly by the fact that the young men had resorted to cannibalism to survive. Matt Rossano examines this story from an evolutionary perspective, weaving together findings and ideas from anthropology, psychology, religion, and cognitive science. During their ordeal, these young men broke "civilized" taboos to fend off starvation and abandoned "civilized" modes of thinking to maintain social unity and individual sanity. Through the power of ritual, the survivors were able to endure severe emotional and physical hardship. Rossano ties their story to our story, seeing in the mortal rituals of this struggle for survival a reflection of what it means to be human.
Mortal Rituals: What the Story of the Andes Survivors Tells Us About Human Evolution
by Matt J. RossanoA psychology professor examines what the survivors of the airplane crash hailed &“The Miracle of the Andes&” can show us about human evolution.On December 21, 1972, sixteen young survivors of Uruguayan Air Force Flight 571 were rescued after spending ten weeks stranded at the crash site of their plane, high in the remote Andes Mountains. The incident made international headlines and spawned several best-selling books, fueled partly by the fact that the young men had resorted to cannibalism to survive. Matt Rossano examines this story from an evolutionary perspective, weaving together findings and ideas from anthropology, psychology, religion, and cognitive science. During their ordeal, these young men broke &“civilized&” taboos to fend off starvation and abandoned &“civilized&” modes of thinking to maintain social unity and individual sanity. Through the power of ritual, the survivors were able to endure severe emotional and physical hardship. Rossano ties their story to our story, seeing in the mortal rituals of this struggle for survival a reflection of what it means to be human.&“[Rossano&’s] narrative describes a &“microcosm of human evolution,&” and I think this book will grab the interest of many readers―students as well as the general public―as it teaches essential facts about the way Homo sapiens evolved.&”—David Hicks, Stony Brook University and Clare College, Cambridge University &“[Rossano] masterfully weaves a moving contemporary drama with a compelling account of the evolutionary history of ritual and religion. An impressive accomplishment and a truly captivating read from start to finish.&”—Richard Sosis, University of Connecticut, cofounder and coeditor of Religion, Brain, & Behavior
Ritual in Human Evolution and Religion: Psychological and Ritual Resources
by Matt J. RossanoThis book explores the role of ritual in social life, human evolution, and religion. It explains the functions and purpose of varied rituals across the world by arguing they are mechanisms of ‘resource management’, providing a descriptive tool for understanding rituals and generating predictions about ritual survival. By showing how rituals have resulted from the need to cultivate social resources necessary to sustain cooperative groups, Rossano presents a unique examination of the function of rituals and how they cultivate, mobilize, and direct psychological resources. Rossano examines rituals from a diverse range of historical contexts, including the Greco-Romans, Soviet Russians, and those in ‘crisis cults’. The book shows how rituals address societal and community problems by cultivating three psychological resources – commitment to communal values, goodwill (both of humans and supernatural agents) and social support or social capital. Holding communities together in the face of threat, disaster, or apathy is one of ritual’s primary functions, and the author describes how our ancestors used ritual to become the highly social, inter-dependent primate that is Homo sapiens. Including examples from all over the world and providing detailed descriptions of both past and current ritual practices, this is fascinating reading for students and academics in psychology, sociology, religion, anthropology, and sociology.
The Love Trauma Syndrome: Free Yourself From The Pain Of A Broken Heart
by Richard B. RosseA guide to healing the emotional scars that result from a break in a close relationship
Meditation and Movement: Structured Therapeutic Activity Sessions
by Garry RosserMeditation and Movement is an accessible series of structured relaxation and self-awareness sessions to help strengthen students' self-control, resilience and respect for both themselves and others. This course of fourteen one-hour structured sessions is suitable for groups of children, teens and youths, and especially beneficial for, but not limited to, use in schools with pupils with disabilities, special educational needs, self-esteem issues or behavioural difficulties. The course combines skills from different disciplines, and includes: meditation practices; therapeutic writing and talking tasks; movement and psychodrama play activities; and breathing, posture and movement techniques found in some martial arts. Complete with clear and full instructions and photocopiable worksheets, Meditation and Movement is straightforward enough for any enthusiastic non-'expert' leader to use with ease. An ideal course text for school teachers, school counsellors and psychologists, these structured sessions will also appeal to a variety of societies and associations, such as Buddhist, martial arts and drama groups.
Care in a Time of Crisis: An Ethnography of Coercive Practices in Italian Acute Mental Health Provision
by Eleonora RosseroThe book presents the results of an ethnographic study examining the post-deinstitutionalized organization and provision of acute mental health care in Italy. While the achievements of the “Basaglia law” which imposed the closure of psychiatric hospitals in Italy in 1978 have been well-documented, this book sheds fresh light on its aftermath and possible continuing influence. The author examines two Italian regions – Piedmont and Friuli Venezia Giulia (internationally known to be the first Italian region to close down asylums) – respectively as representatives of the ‘restraint’ and ‘no-restraint’ models. Within each context, participant observation and discursive interviews have been conducted in Mental Health Centres (CSM) and acute psychiatric wards (SPDC) to explore care and coercive practices, as well as notions of ‘good care’ and values embedded in everyday working activities of these services. Situated suggestions for possible improvement of today’s acute mental health care are also proposed.This book offers a novel ethnography of mental health care in the Italian context that will appeal in particular to practitioners and scholars in the fields of critical mental health, cross-cultural psychology, the history of psychiatry and the sociology of health.
Mind-Body Therapy: Methods of Ideodynamic Healing in Hypnosis
by Ernest L. Rossi David B. CheekA remarkable collaboration between psychologist Rossi and gynecologist-obstetrician Cheek, this book guides and empowers therapists and patients to find the keys to their own health and well-being through therapeutic hypnosis. Hundreds of engaging case reports from Cheek's forty years of clinical work bring the theory of mind-body therapy to life, while Rossi's chapters link Cheek's often intuitive work to the latest research in psychobiology.
Human Resource Design: Steering Human-centered Innovation within Organisations (SpringerBriefs in Applied Sciences and Technology)
by Martina RossiThe book provides an understanding of how service design and design thinking could address the needs of organisations in tackling processes of transformations which include changes in the way people behave, interact and grow. It addresses the demand of human resource management functions, which are primarily called to manage such transformations about what regards people, namely the employees. It suggests a framework that defines a course of action, based on design features, aimed at supporting organisations in facing organisational change.The book will be of interest of researchers in the field of service design, design thinking and HR management, consultants/practitioners working in those fields, and educators that would like to train learners in becoming human resource designers.
Unbearable Lightness: A Story of Loss and Gain
by Portia De RossiI didn't decide to become anorexic. It snuck up on me disguised as a healthy diet, a professional attitude. Being as thin as possible was a way to make the job of being an actress easier . . . Portia de Rossi weighed only 82 pounds when she collapsed on the set of the Hollywood film in which she was playing her first leading role. This should have been the culmination of all her years of hard work first as a child model in Australia, then as a cast member of one of the hottest shows on American television. On the outside she was thin and blond, glamorous and successful. On the inside, she was literally dying. In this searing, unflinchingly honest book, Portia de Rossi captures the complex emotional truth of what it is like when food, weight, and body image take priority over every other human impulse or action. She recounts the elaborate rituals around eating that came to dominate hours of every day, from keeping her daily calorie intake below 300 to eating precisely measured amounts of food out of specific bowls and only with certain utensils. When this wasn't enough, she resorted to purging and compulsive physical exercise, driving her body and spirit to the breaking point. Even as she rose to fame as a cast member of the hit television shows Ally McBeal and Arrested Development, Portia alternately starved herself and binged, all the while terrified that the truth of her sexuality would be exposed in the tabloids. She reveals the heartache and fear that accompany a life lived in the closet, a sense of isolation that was only magnified by her unrelenting desire to be ever thinner. With the storytelling skills of a great novelist and the eye for detail of a poet, Portia makes transparent as never before the behaviors and emotions of someone living with an eating disorder. From her lowest point, Portia began the painful climb back to a life of health and honesty, falling in love with and eventually marrying Ellen DeGeneres, and emerging as an outspoken and articulate advocate for gay rights and women's health issues. In this remarkable and beautifully written work, Portia shines a bright light on a dark subject. A crucial book for all those who might sometimes feel at war with themselves or their bodies, Unbearable Lightness is a story that inspires hope and nourishes the spirit.
The Sex Life of the Foot and Shoe (Routledge Revivals)
by William A. RossiFirst published in 1977, The Sex Life of the Foot and Shoe examines the realities of foot and shoe eroticism practised by almost all of us, whether consciously or unconsciously. Provocative often witty and always original, the book takes us on a walking tour through history: from Chinese footbinding (completely sexual in intent) and the medieval poulaine (perhaps the most blatantly pornographic shoe ever worn) to the outrageous distortions of the foot gladly suffered by woman over the centuries in the cause of sexual allure. The author explores the obsession with ‘sick’ and ‘tired’ feet and the huge industry that has sprung up to cater to our negativism. He gives a psychosexual guide to us via footwear, grouping men’s and women’s shoes into such categories as sexy, sexless, neuter, bisexual, sensuous, peacock, masculine, eunuch and machismo. This book will be of interest to students of history, gender studies, sexuality studies and fashion.
Engaging the Workforce: The Grand Management Challenge of the 21st Century
by Nicos RossidesGrounded in 25 years of research and practical experience, this book shows how to create engaging work environments and practices that harness employees’ energy and talents toward achieving organizational goals, while enhancing workers’ motivation and well-being. Creating and sustaining high functioning work environments lies at the core of management practice, and employee engagement is a key element in shaping these workplaces – and a significant challenge for business leaders. Academic researchers and practitioners have tackled the topic, but a chasm exists between these perspectives: academics tend to emphasize theory over problem-solving, while practitioners tend to rely on formulaic approaches and experience, rather than empirically tested theoretical frameworks. Thought leader, accomplished CEO, and organizational development consultant Nicos Rossides bridges this gap, exploring the complexity and fragmented nature of the academic literature and offering insight into practitioner approaches used by research and consulting organizations. He also presents his own conceptual framework that he has built over the years and is meant to be customized to specific organizational contexts. This insightful book will be of great interest to CEOs, board members and line managers across industries, as well as HR/OD practitioners and students, especially those who wish to learn how to apply time-tested intervention strategies to the workplace engagement challenge.
Engaging the Workforce: The Grand Management Challenge of the 21st Century
by Nicos RossidesGrounded in 25 years of research and practical experience, this book shows how to create engaging work environments and practices that harness employees’ energy and talents toward achieving organizational goals, while enhancing workers’ motivation and well-being.Creating and sustaining high functioning work environments lies at the core of management practice, and employee engagement is a key element in shaping these workplaces – and a significant challenge for business leaders. Academic researchers and practitioners have tackled the topic, but a chasm exists between these perspectives: academics tend to emphasize theory over problem-solving, while practitioners tend to rely on formulaic approaches and experience, rather than empirically tested theoretical frameworks. Thought leader, accomplished CEO, and organizational development consultant Nicos Rossides bridges this gap, exploring the complexity and fragmented nature of the academic literature and offering insight into practitioner approaches used by research and consulting organizations. He also presents his own conceptual framework that he has built over the years and is meant to be customized to specific organizational contexts.This insightful book will be of great interest to CEOs, board members and line managers across industries, as well as HR/OD practitioners and students, especially those who wish to learn how to apply time-tested intervention strategies to the workforce engagement challenge.
Same Sex Love, 1700–1957: A History and Research Guide
by Gill RossiniFamily history is often seen as the stories of people who were part of a traditional family unit, married to someone of the opposite gender, had children and lived their lives as 'normally' as possible. But what of the relatives who could not accept that this was the life for them, and were attracted to same-sex partners? Was it possible for them to live their life as they wished to, with their chosen partner and without hindrance, ridicule or attack? Would they be breaking the law in doing so, and how would family and society react if they were found out?Some of those concerned married and had children, like the majority, and buried their feelings in the bustle of everyday life; others stayed single but abstained from relationships altogether, as a way of keeping safe. A number managed to live openly and proudly as themselves, challenging the prejudices and misconceptions of the day.This is the story of all those people, the brave, the discreet, the frightened, the loving and the loved, as well as love against all the odds; more than likely, it is a story that can be found in every family history.Told in an empathetic and clear-sighted way, this is the first history of same-sex relationships aimed specifically at family historians and offers valuable insights into the lives of those who were often seen as outcasts. It includes research guidance for genealogists researching this often-neglected aspect of family history, and offers invaluable insights into the families, society and culture they lived in.
Measurement for the Social Sciences
by John R. RossiterThis book proposes a revolutionary new theory of construct measurement - called C-OAR-SE - for the social sciences. The acronym is derived from the following key elements: construct definition; object representation; attribute classification; rater entity identification; selection of item type; enumeration and scoring. The new theory is applicable to the design of measures of constructs in: * Management * Marketing * Information Systems * Organizational Behavior * Psychology * Sociology C-OAR-SE is a rationally rather than empirically-based theory and procedure. It can be used for designing measures of the most complex and also the most basic constructs that we use in social science research. C-OAR-SE is a radical alternative to the traditional empirically-based psychometric approach, and a considerable amount of the book's content is devoted to demonstrating why the psychometric approach does not produce valid measures. The book argues that the psychometric approach has resulted in many misleading findings in the social sciences and has led to erroneous acceptance - or rejection - of many of our main theories and hypotheses, and that the C-OAR-SE approach to measurement would correct this massive problem. The main purpose of this book is to introduce and explain C-OAR-SE construct measurement theory in a way that will be understood by all social science researchers and that can be applied to designing new, more valid measures. Featuring numerous examples, practical applications, end-of-chapter questions, and appendices, the book will serve as an essential resource for students and professional researcher alike.
Excess Baggage: Leveling the Load and Changing the Workplace (Critical Approaches in the Health Social Sciences Series)
by Ellen Rosskam Ray H EllingBased on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In "Excess Baggage", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be "safe," "clean," "glamour girl" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.
Pädagogik für Psychotherapeutinnen und Psychotherapeuten: Grundlegend, prägnant und anwendungsorientiert
by Gabriele Rössler Wolfgang MackPsychotherapeutinnen und Psychotherapeuten behandeln Menschen, die durch familiäre Erziehung, durch schulische und berufliche Bildung geprägt wurden. Nicht selten gehen psychische Erkrankungen mit sozialen Problemen einher, die eine sozial- oder rehabilitationspädagogische Begleitung erfordern. In diesem Buch finden angehende Psychotherapeutinnen und Psychotherapeuten eine anwendungsorientierte Einführung in Erziehungs- und Sozialisationsprozesse sowie pädagogische Interventionen. Die Bedeutung der einzelnen Themen für die psychotherapeutische Praxis wird in jedem Kapitel gesondert erläutert.
Children and Interparental Violence: The Impact of Exposure
by B. B. Rossman Honore M. Hughes Mindy S. RosenbergThe past decade has seen a burgeoning of research and conceptualization on the implications of parental violence exposure on children's development and well-being. Meanwhile, seemingly daily accounts of violent tragedies committed by our youth brings to our attention the urgency of conveying this information. With these ideas in mind, Children and Interparental Violence focuses on childrens exposure to violence between their caretakers and the subsequent effects on child development.To this end, the authors review current theories, research, and treatment strategies of the 1990s, paying specific attention to families' ethnic backgrounds, parents' sexual orientation, and forensic and legal issues, all factors affecting the nature and severity of impact.Prevention and intervention models (including great detail on risk and protective factors), techniques, and programs are discussed, as well as research evaluating their usefulness. Keeping in mind the goal of integrating practice and policy with current violence and developmental research and theory, numerous case examples take the reader from the lab and classroom into the session room and courtroom.
Designing Experiences (Columbia Business School Publishing)
by J. Rossman Mathew Duerden B. PineIn an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user's perspective. They provide a framework of experience types, explaining people's engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.
The Worry Solution: Using Breakthrough Brain Science to Turn Stress and Anxiety into Confidence and Happiness
by Martin RossmanOur brains are hardwired for worry. While our ancient ancestors had a legitimate use for the fight-or-flight instinct, today what was once a matter of survival has become the stuff of sleepless nights and anxiety-filled days. At its best, worry is a way for us to turn over and solve a problem in our minds. But for many, worry becomes a negative cycle of unnecessary suffering. Now, based on cutting-edge brain science, Dr. Martin Rossman has developed a program to help you break the worry cycle--and transform worry into a positive force. In The Worry Solution, Dr. Rossman gives you an easy-to-follow plan for taking control of your reactions to stress and anxiety. Using proven clinical techniques that harness the very power of imagination that creates worry and stress, you will learn the five basic skills that will help you to clarify your worries, sort them into those you can and cannot do something about, and tap the wisdom buried deep within you to help solve problems creatively. At the heart of the program is the use of guided imagery and creative visualization, techniques that invigorate the emotional and intuitive parts of the brain to add to and enhance logical intelligence. Not only can you start to see a change in your stress levels immediately, but with regular practice, you may literally alter the worry pathways in your brain--and "hardwire" yourself for calmness and clarity. Grounded in cutting-edge science and wonderfully accessible, The Worry Solution is a powerful and practical guide to living your best life--healthier, happier, and free from unnecessary stress.From the Hardcover edition.
Täterin - Gewalt- und Sexualstraftaten von Frauen
by Sigrun RoßmanithFrauen tun doch sowas nicht Frauen als Täterinnen von Gewalt- und Sexualdelikten - ein Tabu? Frauen werden nicht aus sich heraus gewalttätig - ein Irrtum! Es gibt sie, diese dunkle Seite der weiblichen Seele. Frauen verstümmeln, quälen, töten. Sie misshandeln ihre Kinder, auch sexuell, doch die Gesellschaft blendet das aus. Warum? Die Psychiaterin und Gerichtsgutachterin Sigrun Roßmanith greift dieses Thema auf, das seit Jahrzehnten ihr Spezialgebiet ist. Sie beleuchtet zunächst die geschichtlichen, kulturellen und wissenschaftlichen Hintergründe des Tabus „Frau als Täterin“. Ihre Analysen der Auslöser, Motive und des forensisch-psychiatrischen Kontextes zeigen die Realität femininer Destruktivität wertfrei, ohne zu richten oder zu beschönigen: Mütter, die töten, Vergewaltigerinnen, Stalkerinnen, Auftragskillerinnen und vieles mehr - keine Taten, die nicht auch von weiblicher Hand verübt werden. So nimmt sie den interessierten Leser auf Basis ihrer jahrzehntelangen Berufserfahrung, der kein Krimi das Wasser reichen kann, mit auf eine packende Reise in die Abgründe der weiblichen Natur.
Mentalization-Based Treatment for Adolescents: A Practical Treatment Guide
by Trudie RossouwMentalization-Based Treatment for Adolescents (MBT-A) is a practical guide for child and adolescent mental health professionals to help enhance their knowledge, skills and practice. The book focuses on describing MBT work with adolescents in a practical way that reflects everyday clinical practice. With chapters authored by international experts, it elucidates how to work within a mentalization-based framework with adolescents in individual, family and group settings. Following an initial theoretical orientation embedded in adolescent development, the second part of the book illuminates the MBT stance and technique when working with young people, as well as the supervisory structures employed to sustain the MBT-A therapist. The third part describes applications of MBT-A therapies to support adolescents with a range of presentations. This book will appeal to therapists working with adolescents who wish to develop their expertise in MBT as well as other child and adolescent mental health professionals.
Cyrano de Bergerac
by Edmond Rostand John MurrellThis beloved classic has fascinated and enchanted generations. Not since 1938 has there been a more readable or stageable prose translation. Its fast-paced plot and rich tapestry of gallant soldiers, starving poets, musketeers, marquises, and bluestockings delight, but at its heart is Cyrano: masterful soldier, accomplished poet, ferocious orator, chivalrous lover... and the possessor of an extraordinary nasal appendage!
A Handbook for Psychological Fitness-for-Duty Evaluations in Law Enforcement
by Cary D. Rostow Robert D. DavisWhile some books about police psychology contain a chapter on the fitness-for-duty question, this is the first comprehensive publication focused exclusively on psychological fitness-for-duty evaluations (FFDEs) for law enforcement personnel. This handbook is ideal for professionals and for coursework designed to prepare individuals for careers as police or municipal officials, psychologists, students, behavioral science specialists, human rights advocates, and attorneys. A helpful glossary makes the book even more useful for students and those who do not have extensive academic or formal training in psychology or public administration. A Handbook for Psychological Fitness-for-Duty Evaluations in Law Enforcement describes in detail the mechanics of setting up a fitness-for-duty methodology and examines the effectiveness of FFDEs in law enforcement. You’ll find clear instructions for developing a FFDE system from the law enforcement executive’s viewpoint (valuable for attorneys, police psychologists, and civil service board members as well), and an extensive bibliography with particular emphasis on laws and cases that provide guidance to psychological and law enforcement professionals. Several appendices provide examples of documentation that can be used in the evaluation process. This book brings you reliable information on: legal precedents, with a review of legal cases (in language appropriate for law enforcement executives and psychologists) the interaction between police culture, psychological assessment, and therapy federal laws that impact FFDEs, including the HIPAA, the Americans with Disabilities Act, the Family Medical Leave Act and the Fair Credit Reporting Act case law and FFDEs, with emphasis on civil rights laws, labor issues, professional ethical dilemmas, and the psychologist as a potential expert witness the proper uses—and the misuses—of the FFDE approach police departmental civil liability and the role that the FFDE plays in addressing legal risks In addition, this book contains a succinct review of psychological testing (psychometrics), and the technicalities of employing a professional psychologist to determine the fitness of commissioned officers. A Handbook for Psychological Fitness-for-Duty Evaluations in Law Enforcement proposes a model law that could be used to improve the utility and effectiveness of FFDEs, and presents a forward-looking discussion of FFDE issues that may become controversial in the near future.
Ecopsychology: Restoring the Earth, Healing the Mind
by Theodore Roszak Mary E. Gomes Allen D. Kanner"A breakthrough book. It makes crystal clear that the natural world is not just an `environment' around us, but it is us, existing inside our souls and minds."--Jerry Mander "A very exciting book of enormous interest for everyone concerned with the future of our species--environmentalists and legislators, industrialists and educators, you and me. Its message should become part of Western thought."--Jane Goodall --This text refers to the Paperback edition.
Approaches to Behavior
by Janis Roszler Wendy S. RapaportApproaches to Behavior provides information and simple tools that healthcare professionals can use to help patients move beyond feelings that prevent them from benefiting fully from any learning opportunity. Each chapter opens with an introduction to experts' newest psychological understanding about a common emotion. This is followed by a list of easy techniques healthcare professionals can employ with their patients. Each technique was contributed by experienced mental health experts who counsel people with diabetes. None of these techniques can take the place of the in-depth guidance mental healthcare professionals provide. Instead, this book is a first aid kit that experts can use to help patients start to move past strong emotions and become more receptive to vital information that will improve their lives and help them take control of their diabetes.