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Making Sense of Organizational Learning: Putting Theory into Practice

by Cyril Kirwan

The ability of a business to engage in real organizational learning and to do so faster and in a more sustainable way than its competitors is being increasingly seen as an essential component of success. In Making Sense of Organizational Learning, Cyril Kirwan examines the wide range of factors necessary to create and sustain organizational learning and knowledge at all levels. At the individual level, the generation of continuous learning opportunities and reflection on experiences are critically important. At the team level, it’s about encouraging collaboration, team learning and the sharing of knowledge. At the organizational level, the emphasis is on building systems to capture and share knowledge and providing strategic leadership for learning. The book shows you how you can best exploit the knowledge that already exists within your organization while at the same time develop the capability of the people that work there. It deals in turn with individual learning; learning with others; learning in organizations; and in particular the role of the HR function and of line managers. Each chapter provides theoretical background and real-world examples. Diagnostic questionnaires, checklists and other tools are also included. Making Sense of Organizational Learning provides an evidence-based argument for the adoption of effective organizational learning policies and practices, and offers a real opportunity to improve performance. Thinking practitioners working in and around learning and development or organization development will find it invaluable, as will those undertaking post-graduate study in HR and related disciplines.

Management Science, Operations Research and Project Management: Modelling, Evaluation, Scheduling, Monitoring

by José Ramón Mateo

Due to its societal and economic relevance, Project Management (PM) has become an important discipline and a concept critical to modern organizations, public and private. PM as an academic discipline is discussed both in Management Science and in Operations Research. Management Science tends to focus on quantitative tools and the soft skills necessary to manage projects successfully. Operations Research gives the essential scientific contribution to the success of project management through the development of models and algorithms. In Management Science, Operations Research and Project Management, José Ramón San Cristóbal Mateo fills the gap between scientific research and the practical application of that research. Project managers need formal training in decision-making but sometimes, they do not have an in-depth knowledge of Operations Research or they lack the necessary theoretical background. This book, with its focus on the quantitative models of Operations Research and Management Science applied to Project Management, provides project managers with the tools and methods necessary to manage projects successfully. Project managers operate in a complex global environment, in which numerous factors need to be considered, such as minimizing total project costs, meeting contracted dates, and ensuring that activities achieve certain quality levels. The focus here on the application of quantitative models of Operations Research and Management Science applied to Project Management provides them with the tools and methods necessary to make sound decisions.

Platform Strategy: How to Unlock the Power of Communities and Networks to Grow Your Business

by Laure Claire Reillier Benoit Reillier

During the last decade, platform businesses such as Uber, Airbnb, Amazon and eBay have been taking over the world. In almost every sector, traditional businesses are under attack from digital disrupters that are effectively harnessing the power of communities. But what exactly is a platform business and why is it different? In Platform Strategy, Laure Claire Reillier and Benoit Reillier provide a practical guide for students, digital entrepreneurs and executives to understand what platforms are, how they work and how you can build one successfully. Using their own "rocket model" and original case studies (including Google, Apple, Amazon), they explain how designing, igniting and scaling a platform business requires learning a whole new set of management rules. Platform Strategy also offers many fascinating insights into the future of platforms, their regulation and governance, as well as how they can be combined with other business models. Benoit Reillier and Laure Claire Reillier are co-founders of Launchworks, a leading advisory firm focused on helping organizations develop and scale innovative business models.

Paradata and Transparency in Virtual Heritage (Digital Research in the Arts and Humanities)

by Anna Bentkowska-Kafel Hugh Denard Drew Baker

Computer-Generated Images (CGIs) are widely used and accepted in the world of entertainment but the use of the very same visualization techniques in academic research in the Arts and Humanities remains controversial. The techniques and conceptual perspectives on heritage visualization are a subject of an ongoing interdisciplinary debate. By demonstrating scholarly excellence and best technical practice in this area, this volume is concerned with the challenge of providing intellectual transparency and accountability in visualization-based historical research. Addressing a range of cognitive and technological challenges, the authors make a strong case for a wider recognition of three-dimensional visualization as a constructive, intellectual process and valid methodology for historical research and its communication. Intellectual transparency of visualization-based research, the pervading theme of this volume, is addressed from different perspectives reflecting the theory and practice of respective disciplines. The contributors - archaeologists, cultural historians, computer scientists and ICT practitioners - emphasize the importance of reliable tools, in particular documenting the process of interpretation of historical material and hypotheses that arise in the course of research. The discussion of this issue refers to all aspects of the intellectual content of visualization and is centred around the concept of 'paradata'. Paradata document interpretative processes so that a degree of reliability of visualization outcomes can be understood. The disadvantages of not providing this kind of intellectual transparency in the communication of historical content may result in visual products that only convey a small percentage of the knowledge that they embody, thus making research findings not susceptible to peer review and rendering them closed to further discussion. It is argued, therefore, that paradata should be recorded alongside more tangible outcomes of research, preferably as an integral part of virtual models, and sustained beyond the life-span of the technology that underpins visualization.

Policing Cyber Hate, Cyber Threats and Cyber Terrorism

by Brian Blakemore

What are cyber threats? This book brings together a diverse range of multidisciplinary ideas to explore the extent of cyber threats, cyber hate and cyber terrorism. This ground-breaking text provides a comprehensive understanding of the range of activities that can be defined as cyber threats. It also shows how this activity forms in our communities and what can be done to try to prevent individuals from becoming cyber terrorists. This text will be of interest to academics, professionals and practitioners involved in building social capital; engaging with hard to reach individuals and communities; the police and criminal justice sector as well as IT professionals.

Policing Digital Crime

by Sarah Bryant Robin Bryant

By its very nature digital crime may present a number of specific detection and investigative challenges. The use of steganography to hide child abuse images for example, can pose the kind of technical and legislative problems inconceivable just two decades ago. The volatile nature of much digital evidence can also pose problems, particularly in terms of the actions of the 'first officer on the scene'. There are also concerns over the depth of understanding that 'generic' police investigators may have concerning the possible value (or even existence) of digitally based evidence. Furthermore, although it is perhaps a cliché to claim that digital crime (and cybercrime in particular) respects no national boundaries, it is certainly the case that a significant proportion of investigations are likely to involve multinational cooperation, with all the complexities that follow from this. This groundbreaking volume offers a theoretical perspective on the policing of digital crime in the western world. Using numerous case-study examples to illustrate the theoretical material introduced this volume examine the organisational context for policing digital crime as well as crime prevention and detection. This work is a must-read for all academics, police practitioners and investigators working in the field of digital crime.

Simulators for Transportation Human Factors: Research and Practice (The Human Factors of Simulation and Assessment Series)

by Mark Young Michael Lenné

Simulation continues to be a growth area in transportation human factors. From empirical studies in the laboratory to the latest training techniques in the field, simulators offer myriad benefits for the experimenter and the practitioner. This book draws together current trends in research and training simulators for the road, rail, air and sea sectors to inform the reader how to maximize both validity and cost-effectiveness in each case. Simulators for Transportation Human Factors provides a valuable resource for both researchers and practitioners in transportation human factors on the use of simulators, giving readers concrete examples and case studies of how simulators have been developed and used in empirical research as well as training applications. It offers useful and usable information on the functional requirements of simulators without the need for any background knowledge on the technical aspects, focusing on the state of the art of research and applications in transport simulators rather than the state of the art of simulation technology. The book covers simulators in operational terms instead of task simulation/modelling and provides a useful balance between a bottom-up, academic approach and a top-down, practical perspective.

Smart Flexibility: Moving Smart and Flexible Working from Theory to Practice

by Andy Lake

Smart Flexibility: Moving Smart and Flexible Working from Theory to Practice is an engaging and practical management book to help organisations implement Smart Working, and take a business-focused approach to ’Flexible Working’. Written for managers at the leading edge of change, Andy Lake takes a strategic, comprehensive and integrated approach to Smart and Flexible Working. Taking an evidence-based approach, he sets out how to achieve measurable benefits across the Triple Bottom Line. Starting from the underlying principles and the compelling context for change, he takes a pragmatic approach to delivering change in each of the key areas of People (HR), Property and Technology. The book is designed to help professionals understand the vital connecting points across disciplines as well as innovations in their own fields. And there are separate chapters that look at the real impacts for sustainability, the impacts for ’Smart Government’, how to manage the ’Anywhere Anytime Team’ and how to take people on the journey towards a Smart Flexibility organisational culture. The book includes many insights based on the author’s experience and the latest research, many practical techniques for implementing change plus ten new case studies. Smart Flexibility is essential reading for anyone involved in workplace change and increasing the efficiency of organisations. It is aimed at managers who need to deliver change, and will be of great interest to consultants in the fields of workplace design, new technologies and HR/OD/Training.

State, Society and Information Technology in Asia: Alterity Between Online and Offline Politics

by Alan Chong Faizal Bin Yahya

Many maintain that the arrival of computers networked across sovereign borders and physical barriers is a liberating force that will produce a global dialogue of liberal hues but this book argues that this dominant paradigm needs to be supplemented by the perspective of alterity in the impact of Information Technology in different regions. Local experts draw upon a range of Asian cases to demonstrate how alterity, defined here as a condition of privileging the hitherto marginal and subterranean aspects of a capitalist world order through the capabilities of information and communications technologies, offers an alternative to the paradigm of inevitable material advances and political liberalization. Calling attention to the unique social and political uses being made of IT in Asia in the service of offline and online causes predominantly filtered by pre-existing social milieus the contributors examine the multiple dimensions of Asian differences in the sociology and politics of IT and show how present trends suggest that advanced electronic media will not necessarily be embraced in a smooth, unilinear fashion throughout Asia. This book will appeal to any reader interested in the nexus between society and IT in Asia.

Successful OSS Project Design and Implementation: Requirements, Tools, Social Designs and Reward Structures

by Hind Benbya

The open source phenomenon has attracted an increased interest among commercial firms and governments. It is becoming one of the most influential paradigm shifts not only in software development but in social and economic value creation as well. While software development is perhaps the most prominent example of open source, its principles have now been applied across a wide range of product classes, industries and even scientific disciplines. Decision makers at different levels and in a variety of fields need to improve their understanding of the factors that contribute to the Open Source Software (OSS) effectiveness: approaches, tools, social designs, reward structures and metrics. Successful OSS Project Design and Implementation provides a state-of-the-art analysis of OSS design principles, their emergence and success and how they are extending well beyond the domain of software.

The End of Shops: Social Buying and the Battle for the Customer

by Cor Molenaar

Shops are facing tough times: recession, local legislation, parking problems, competition from the internet and the strong position of suppliers. Buying on the Internet 24/7 has become a real alternative to the local shop with its rigid opening hours and limited choice. So is there still a future for the traditional retailer? What are the latest developments in this environment and how can these be translated into significant business models? Cor Molenaar analyses the struggle and the risks to describe the opportunities and potential for the retail trade to turn the tide. He looks at the new buying behaviour of consumers (the new shopping), the evolution of retail (how it used to be, how it is now and what it has to become) and shows what the future for the shop will actually look like. Shops need to change, to reassess their unique customer appeal and work in new ways with suppliers and customers if they are to survive. Online retailing is often seen as the panacea, but is that really the case? The internet will undergo many changes, too. Many e-retailers will disappear or end up surviving on the margin of the mainstream. Only the most canny suppliers and webshops, those that can make best use of the opportunities offered by the Internet will survive.

The Handbook of Human-Machine Interaction: A Human-Centered Design Approach

by Guy A. Boy

The Handbook of Human-Machine Interaction features 20 original chapters and a conclusion focusing on human-machine interaction (HMI) from analysis, design and evaluation perspectives. It offers a comprehensive range of principles, methods, techniques and tools to provide the reader with a clear knowledge of the current academic and industry practice and debate that define the field. The text considers physical, cognitive, social and emotional aspects and is illustrated by key application domains such as aerospace, automotive, medicine and defence. Above all, this volume is designed as a research guide that will both inform readers on the basics of human-machine interaction from academic and industrial perspectives and also provide a view ahead at the means through which human-centered designers, including engineers and human factors specialists, will attempt to design and develop human-machine systems.

The Multisensory Driver: Implications for Ergonomic Car Interface Design (Human Factors in Road and Rail Transport)

by Cristy Ho Charles Spence

Driver inattention has been identified as one of the leading causes for car accidents. The problem of distraction while driving is likely to worsen, partly due to increasingly complex in-car technologies. However, intelligent transport systems are being developed to assist drivers and to ensure a safe road environment. One approach to the design of ergonomic automobile systems is to integrate our understanding of the human information processing systems into the design process. This book aims to further the design of ergonomic multisensory interfaces using research from the fast-growing field of cognitive neuroscience. It focuses on two aspects of driver information-processing in particular: multisensory interactions and the spatial distribution of attention in driving. The Multisensory Driver provides interface design guidelines together with a detailed review of current cognitive neuroscience and behavioural research in multisensory human perception, which will help the development of ergonomic interfaces. The discussion on spatial attention is particularly relevant for car interface designers, but it will also appeal to cognitive psychologists interested in spatial attention and the applications of these theoretical research findings. Giving a detailed description of a cohesive series of psychophysical experiments on multisensory warning signals, conducted in both laboratory and simulator settings, this book provides an approach for those in the engineering discipline who wish to test their systems with human observers.

The Safety of Intelligent Driver Support Systems: Design, Evaluation and Social Perspectives (Human Factors in Road and Rail Transport)

by Ralf Risser

The development of new technologies of information and communication will, in the coming years, transform deeply their uses and practices in transport. The current developments in the field of road telematics and driver assistance systems offer a real opportunity to aid mobility and road safety. However, they also raise numerous questions about their effectiveness, possible positive and negative modifications of behaviour or attitudes and about their acceptability by drivers. Problems related to the design and evaluation of intelligent driver support systems (IDSSs) and social perspectives related to their introduction on a large scale may only be fully addressed from a multi-disciplinary point of view. People from different backgrounds, from both engineering and social sciences, should be involved in this development. This book provides such knowledge from both a human and social factors background. The Safety of Intelligent Driver Support Systems serves the training of professionals working within the transport area so that they can use this knowledge in their work. It will be of direct interest to transportation and traffic professionals, engineers, system designers, researchers and specialists working in automotive and related industries, departments of transport, and communication and public bodies related to transport in the automotive industry, public authorities, etc. Also students at Masters and PhD level, performing studies in the road transportation area, will find in this book a rich source of knowledge. Teachers and trainers, both in professional training and academic education, may use the book as a basis for giving a course on the topic addressed.

Understanding Information and Computation: From Einstein to Web Science

by Philip Tetlow

The World Wide Web is truly astounding. It has changed the way we interact, learn and innovate. It is the largest sociotechnical system humankind has created and is advancing at a pace that leaves most in awe. It is an unavoidable fact that the future of the world is now inextricably linked to the future of the Web. Almost every day it appears to change, to get better and increase its hold on us. For all this we are starting to see underlying stability emerge. The way that Web sites rank in terms of popularity, for example, appears to follow laws with which we are familiar. What is fascinating is that these laws were first discovered, not in fields like computer science or information technology, but in what we regard as more fundamental disciplines like biology, physics and mathematics. Consequently the Web, although synthetic at its surface, seems to be quite 'natural' deeper down, and one of the driving aims of the new field of Web Science is to discover how far down such ’naturalness’ goes. If the Web is natural to its core, that raises some fundamental questions. It forces us, for example, to ask if the central properties of the Web might be more elemental than the truths we cling to from our understandings of the physical world. In essence, it demands that we question the very nature of information. Understanding Information and Computation is about such questions and one possible route to potentially mind-blowing answers.

Universal Design: The HUMBLES Method for User-Centred Business

by Francesc Aragall Jordi Montana

As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Centred Business offers every type of organization a clear understanding of the role and value of Design for All/Universal Design (the intervention in environments, products and services to enable everyone, regardless of age, gender, capabilities or cultural background, to enjoy them on an equal basis). The seven phase model integrates the users' point of view, enabling you to assess your current business strategy and design practices, and make your product or service appealing to all your potential customers, thus creating a better, more consumer-oriented experience. This book is a must-read for organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors.

University Libraries and Digital Learning Environments

by Jill Beard

University libraries around the world have embraced the possibilities of the digital learning environment, facilitating its use and proactively seeking to develop the provision of electronic resources and services. The digital environment offers opportunities and challenges for librarians in all aspects of their work - in information literacy, virtual reference, institutional repositories, e-learning, managing digital resources and social media. The authors in this timely book are leading experts in the field of library and information management, and are at the forefront of change in their respective institutions. University Libraries and Digital Learning Environments will be invaluable for all those involved in managing libraries or learning services, whether acquiring electronic resources or developing and delivering services in digital environments.

Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites

by Paul Sherman

People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use. Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering and user-centred design (UCD) during product development. This book shows how usability and UCD practitioners do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. Despite the positive return on investment for usability engineering activities, many organizations view usability engineering as a non-critical part of the product development process. This book seeks to change this by relating a number of cases where usability engineering contributed significantly to the solution of a business problem. Evidence is drawn from experiences within a range of private and public sector organizations showing how usability work can best be organized and executed within a business environment. The organizational factors that facilitate or impede the application of usability engineering are also discussed. The book clearly explains the barriers to be overcome as well as highlighting the factors promoting success. A wide range of applications are covered, including web-based e-commerce, medical devices and software, process control management systems, financial services applications, consumer desktop applications and interactive voice response systems. Usability Success Stories provides a valuable guide for business managers and technical staff as well as for practitioners within the field itself.

Video Art Historicized: Traditions and Negotiations (Studies in Art Historiography)

by Malin Hedlin Hayden

Video art emerged as an art form that from the 1960s and onwards challenged the concept of art - hence, art historical practices. From the perspective of artists, critics, and scholars engaged with this new medium, art was seen as too limiting a notion. Important issues were to re-think art as a means for critical investigations and a demand for visual reconsiderations. Likewise, art history was argued to be in crisis and in need of adapting its theories and methods in order to produce interpretations and thereby establish historical sense for moving images as fine art. Yet, as this book argues, video art history has evolved into a discourse clinging to traditional concepts, ideologies, and narrative structures - manifested in an increasing body of texts. Video Art Historicized provides a novel, insightful and also challenging re-interpretation of this field by examining the discourse and its own premises. It takes a firm conceptual approach to the material, examining the conceptual, theoretical, and methodological implications that are simultaneously contested by both artists and authors, yet intertwined in both the legitimizing and the historicizing processes of video as art. By engaging art history’s most debated concepts (canon, art, and history) this study provides an in-depth investigation of the mechanisms of the historiography of video art. Scrutinizing various narratives on video art, the book emphasizes the profound and widespread hesitations towards, but also the efforts to negotiate, traditional concepts and practices. By focusing on the politics of this discourse, theoretical issues of gender, nationality, and particular themes in video art, Malin Hedlin Hayden contests the presumptions that inform video art and its history.

Variational Bayesian Learning Theory

by Shinichi Nakajima Kazuho Watanabe Masashi Sugiyama

Variational Bayesian learning is one of the most popular methods in machine learning. Designed for researchers and graduate students in machine learning, this book summarizes recent developments in the non-asymptotic and asymptotic theory of variational Bayesian learning and suggests how this theory can be applied in practice. The authors begin by developing a basic framework with a focus on conjugacy, which enables the reader to derive tractable algorithms. Next, it summarizes non-asymptotic theory, which, although limited in application to bilinear models, precisely describes the behavior of the variational Bayesian solution and reveals its sparsity inducing mechanism. Finally, the text summarizes asymptotic theory, which reveals phase transition phenomena depending on the prior setting, thus providing suggestions on how to set hyperparameters for particular purposes. Detailed derivations allow readers to follow along without prior knowledge of the mathematical techniques specific to Bayesian learning.

Understanding Maple

by Ian Thompson

Maple is a powerful symbolic computation system that is widely used in universities around the world. This short introduction gives readers an insight into the rules that control how the system works, and how to understand, fix, and avoid common problems. Topics covered include algebra, calculus, linear algebra, graphics, programming, and procedures. Each chapter contains numerous illustrative examples, using mathematics that does not extend beyond first-year undergraduate material. Maple worksheets containing these examples are available for download from the author's personal website. The book is suitable for new users, but where advanced topics are central to understanding Maple they are tackled head-on. Many concepts which are absent from introductory books and manuals are described in detail. With this book, students, teachers and researchers will gain a solid understanding of Maple and how to use it to solve complex mathematical problems in a simple and efficient way.

Principles of Database Management: The Practical Guide to Storing, Managing and Analyzing Big and Small Data

by Wilfried Lemahieu Seppe Vanden Broucke Bart Baesens

This comprehensive textbook teaches the fundamentals of database design, modeling, systems, data storage, and the evolving world of data warehousing, governance and more. Written by experienced educators and experts in big data, analytics, data quality, and data integration, it provides an up-to-date approach to database management. This full-color, illustrated text has a balanced theory-practice focus, covering essential topics, from established database technologies to recent trends, like Big Data, NoSQL, and more. Fundamental concepts are supported by real-world examples, query and code walkthroughs, and figures, making it perfect for introductory courses for advanced undergraduates and graduate students in information systems or computer science. These examples are further supported by an online playground with multiple learning environments, including MySQL; MongoDB; Neo4j Cypher; and tree structure visualization. This combined learning approach connects key concepts throughout the text to the important, practical tools to get started in database management.

Privacy as Trust: Information Privacy for an Information Age

by Ari Ezra Waldman

It seems like there is no such thing as privacy anymore. But the truth is that privacy is in danger only because we think about it in narrow, limited, and outdated ways. In this transformative work, Ari Ezra Waldman, leveraging the notion that we share information with others in contexts of trust, offers a roadmap for data privacy that will better protect our information in a digitized world. With case studies involving websites, online harassment, intellectual property, and social robots, Waldman shows how 'privacy as trust' can be applied in the most challenging real-world contexts to make privacy work for all of us. This book should be read by anyone concerned with reshaping the theory and practice of privacy in the modern world.

Network Flow Algorithms

by David P. Williamson

Network flow theory has been used across a number of disciplines, including theoretical computer science, operations research, and discrete math, to model not only problems in the transportation of goods and information, but also a wide range of applications from image segmentation problems in computer vision to deciding when a baseball team has been eliminated from contention. This graduate text and reference presents a succinct, unified view of a wide variety of efficient combinatorial algorithms for network flow problems, including many results not found in other books. It covers maximum flows, minimum-cost flows, generalized flows, multicommodity flows, and global minimum cuts and also presents recent work on computing electrical flows along with recent applications of these flows to classical problems in network flow theory.

Networks of Communication in South Africa: New Media, New Technologies

by R. Sooryamoorthy

Within a short period of time, South Africa has made remarkable progress in the adoption of mobile and Internet technologies. In this landmark study, R. Sooryamoorthy examines the development of communication patterns, social contacts and networks in South Africa. Based on pioneering quantitative and qualitative data, he analyses trends in changing media use in Africa, showing the development of the use of new media for communication by South Africans of all ages, races and genders in relation to the development of media infrastructure, its cost and government policy. It shows how people use the media for communication purposes that affirm or break their social contacts and networks, and how they apply media to establish, re-establish or maintain social relationships. This book will be of interest to those researching the growth of communication technology in Africa, as well as those involved in the wider fields of development studies and economics.

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