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The Language of Service Encounters: A Pragmatic-Discursive Approach
by J. César Félix-BrasdeferService encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. César Félix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in alignment from transactional to relational talk. Examines face-to-face interactions in commercial and non-commercial service encounter settings, including the analysis of transactional and non-transactional talk. Analyzes pragmatic and sociolinguistic variation, including linguistic, regional, intra-lingual, and gender variation. Reviews and evaluates methods and techniques for the collection and analysis of corpus data in service encounters in naturalistic settings.
Sentiment Analysis
by Bing LiuSentiment analysis and opinion mining is the field of study that analyzes people's opinions, sentiments, evaluations, attitudes, and emotions from written language. It is one of the most active research areas in natural language processing and is also widely studied in data mining, Web mining, and text mining. In fact, this research has spread outside of computer science to the management sciences and social sciences due to its importance to business and society as a whole. The growing importance of sentiment analysis coincides with the growth of social media such as reviews, forum discussions, blogs, micro-blogs, Twitter, and social networks. For the first time in human history, we now have a huge volume of opinionated data recorded in digital form for analysis. Sentiment analysis systems are being applied in almost every business and social domain because opinions are central to almost all human activities and are key influencers of our behaviors. Our beliefs and perceptions of reality, and the choices we make, are largely conditioned on how others see and evaluate the world. For this reason, when we need to make a decision we often seek out the opinions of others. This is true not only for individuals but also for organizations. This book is a comprehensive introductory and survey text. It covers all important topics and the latest developments in the field with over 400 references. It is suitable for students, researchers and practitioners who are interested in social media analysis in general and sentiment analysis in particular. Lecturers can readily use it in class for courses on natural language processing, social media analysis, text mining, and data mining. Lecture slides are also available online. Table of Contents: Preface / Sentiment Analysis: A Fascinating Problem / The Problem of Sentiment Analysis / Document Sentiment Classification / Sentence Subjectivity and Sentiment Classification / Aspect-Based Sentiment Analysis / Sentiment Lexicon Generation / Opinion Summarization / Analysis of Comparative Opinions / Opinion Search and Retrieval / Opinion Spam Detection / Quality of Reviews / Concluding Remarks / Bibliography / Author Biography
The Neural Code of Pitch and Harmony
by Langner, Gerald and Benson, Christina Gerald Langner Christina BensonHarmony is an integral part of our auditory environment. Resonances characterised by harmonic frequency relationships are found throughout the natural world and harmonic sounds are essential elements of speech, communication and, of course, music. Providing neurophysiological data and theories that are suitable to explain the neural code of pitch and harmony, the author demonstrates that musical pitch is a temporal phenomenon and musical harmony is a mathematical necessity based on neuronal mechanisms. Moreover, he offers new evidence for the role of an auditory time constant for speech and music perception as well as for similar neuronal processing mechanisms of auditory and brain waves. Successfully relating current neurophysiological results to the ancient ideas of Pythagoras, this unique title will appeal to specialists in the fields of neurophysiology, neuroacoustics, linguistics, behavioural biology and musicology as well as to a broader audience interested in the neural basis of music perception.
Cambridge Approaches to Language Contact: The Emergence of Hybrid Grammars
by Enoch Oladé AbohChildren are extremely gifted in acquiring their native languages, but languages nevertheless change over time. Why does this paradox exist? In this study of creole languages, Enoch Aboh addresses this question, arguing that language acquisition requires contact between different linguistic sub-systems that feed into the hybrid grammars that learners develop. There is no qualitative difference between a child learning their language in a multilingual environment and a child raised in a monolingual environment. In both situations, children learn to master multiple linguistic sub-systems that are in contact and may be combined to produce new variants. These new variants are part of the inputs for subsequent learners. Contributing to the debate on language acquisition and change, Aboh shows that language learning is always imperfect: learners' motivation is not to replicate the target language faithfully but to develop a system close enough to the target that guarantees successful communication and group membership.
Cognitive Neurorehabilitation
by Donald T. Stuss Gordon Winocur Ian H. Robertson Donald T. Stuss Gordon WinocurThis updated new edition summarizes the latest developments in cognitive neuroscience related to rehabilitation, reviews the principles of successful interventions and synthesizes new findings about the rehabilitation of cognitive changes in a variety of populations. With greatly expanded sections on treatment and the role of imaging, it provides a comprehensive reference for those interested in the science, as well as including the most up-to-date information for the practicing clinician. It provides clear and practical guidance on cognitive rehabilitation's effectiveness, and the latest research and clinical directions.
Gesture: Visible Action as Utterance
by Adam KendonGesture, or visible bodily action intimately involved in the activity of speaking, has long fascinated scholars and laymen alike. Written by a leading authority on the subject, this book draws on the analysis of everyday conversations to demonstrate the varied role of gestures in the construction of utterances. Publication of this definitive account of the topic marks a major development in semiotics as well as in the emerging field of gesture studies.
Multilingualism
by Anat Stavans Charlotte HoffmannHow do children and adults become multilingual? How do they use their languages? What influence does being multilingual have on their identities? What is the social impact of multilingualism today and how do societies accommodate it? These are among the fascinating questions examined by this book. Exploring multilingualism in individuals and in society at large, Stavans and Hoffmann argue that it evolves not from one factor in particular, but from a vast range of environmental and personal influences and circumstances: from migration to globalisation, from the spread of English to a revived interest in minority languages, from social mobility to intermarriage. The book shows the important role of education in helping to promote or maintain pupils' multilingual language competence and multilingual literacy, and in helping to challenge traditional monolingual attitudes. A clear and incisive account of this growing phenomenon, it is essential reading for students, teachers and policy-makers alike.
The Resources of the Past in Early Medieval Europe
by Clemens Gantner Rosamond McKitterick Sven Meeder Clemens Gantner Rosamond MckitterickThis volume analyses the importance of history, the textual resources of the past and the integration of Christian and imperial Rome into the cultural memory of early medieval Europe within the wider question of identity formation. The case studies in this book shed new light on the process of codification and modification of cultural heritage in the light of the transmission of texts and the extant manuscript evidence from the early middle ages. The authors demonstrate how particular texts and their early medieval manuscript representatives in Italy, Francia, Saxony and Bavaria not only reflect ethnic, social and cultural identities but themselves contributed to the creation of identities, gave meaning to social practice, and were often intended to inspire, guide, change, or prevent action, directly or indirectly. These texts are shown to be part of a cultural effort to shape the present by restructuring the past.
Dreams and visions in the early middle ages: the reception and use of patristic ideas, 400-900
by Jesse KeskiahoDreams and visions played important roles in the Christian cultures of the early middle ages. But not only did tradition and authoritative texts teach that some dreams were divine: some also pointed out that this was not always the case. Exploring a broad range of narrative sources and manuscripts, Jesse Keskiaho investigates how the teachings of Augustine of Hippo and Pope Gregory the Great on dreams and visions were read and used in different contexts. Keskiaho argues that the early medieval processes of reception in a sense created patristic opinion about dreams and visions, resulting in a set of authoritative ideas that could be used both to defend and to question reports of individual visionary experiences. This book is a major contribution to discussions about the intellectual place of dreams and visions in the early middle ages, and underlines the creative nature of early medieval engagement with authoritative texts.
Hegel's Theory of Responsibility
by Mark AlznauerA crucial aspect of Hegel's practical philosophy is his theory of responsibility. This theory is both original and radical in its emphasis on the role and importance of social and historical conditions as a context for our actions. But even those who agree that there is something valuable in Hegel's emphasis on sociality are not in agreement about what that something is or about how Hegel argues for it. Mark Alznauer offers the first book-length account of the structure of the theory and its place within Hegel's thought as a whole. The reader is carefully walked through the psychological, social and historical aspects of responsibility in Hegel's texts. The book demonstrates that attention to the concept of responsibility reveals the true nature of Hegel's controversial claims about the inherent sociality of human action.
Studies in the Social and Cultural History of Modern Warfare: Allies in Memory
by Sam EdwardsAmidst the ruins of postwar Europe, and just as the Cold War dawned, many new memorials were dedicated to those Americans who had fought and fallen for freedom. Some of these monuments, plaques, stained-glass windows and other commemorative signposts were established by agents of the US government, partly in the service of transatlantic diplomacy; some were built by American veterans' groups mourning lost comrades; and some were provided by grateful and grieving European communities. As the war receded, Europe also became the site for other forms of American commemoration: from the sombre and solemn battlefield pilgrimages of veterans, to the political theatre of Presidents, to the production and consumption of commemorative souvenirs. With a specific focus on processes and practices in two distinct regions of Europe – Normandy and East Anglia – Sam Edwards tells a story of postwar Euro-American cultural contact, and of the acts of transatlantic commemoration that this bequeathed.
Reasons and Intentions in Law and Practical Agency
by George Pavlakos Veronica Rodriguez-BlancoThis collection of new essays explores in depth how and why we act when we follow practical standards, particularly in connection with the authority of legal texts and lawmakers. The essays focus on the interplay of intentions and practical reasons, engaging incisive arguments to demonstrate both the close connection between them, and the inadequacy of accounts that downplay this important link. Their wide-ranging discussion includes topics such as legal interpretation, the paradox of intention, the relation between moral and legal obligation, and legal realism. The volume will appeal to scholars and students of legal philosophy, moral philosophy, law, social science, cognitive psychology, and philosophy of action.
Cognitive Neuroscience of Natural Language Use
by Roel M. WillemsWhen we think of everyday language use, the first things that come to mind include colloquial conversations, reading and writing e-mails, sending text messages or reading a book. But can we study the brain basis of language as we use it in our daily lives? As a topic of study, the cognitive neuroscience of language is far removed from these language-in-use examples. However, recent developments in research and technology have made studying the neural underpinnings of naturally occurring language much more feasible. In this book a range of international experts provide a state-of-the-art overview of current approaches to making the cognitive neuroscience of language more 'natural' and closer to language use as it occurs in real life. The chapters explore topics including discourse comprehension, the study of dialogue, literature comprehension and the insights gained from looking at natural speech in neuropsychology.
Clinical Perspectives on Autobiographical Memory
by Watson, Lynn A. and Berntsen, Dorthe Lynn A. Watson Dorthe BerntsenAutobiographical memory plays a key role in psychological well-being, and the field has been investigated from multiple perspectives for over thirty years. One large body of research has examined the basic mechanisms and characteristics of autobiographical memory during general cognition, and another body has studied what happens to it during psychological disorders, and how psychological therapies targeting memory disturbances can improve psychological well-being. This edited collection reviews and integrates current theories on autobiographical memory when viewed in a clinical perspective. It presents an overview of basic applied and clinical approaches to autobiographical memory, covering memory specificity, traumatic memories, involuntary and intrusive memories and the role of self-identity. The book discusses a wide range of psychological disorders, including depression, PTSD, borderline personality disorder and autism, and how they affect autobiographical memory. It will be of interest to students of psychology, clinicians and therapists alike.
Ethical Challenges in the Behavioral and Brain Sciences
by Robert J. Sternberg Susan T. FiskeIn recent years, a growing number of scientific careers have been brought down by scientists' failure to satisfactorily confront ethical challenges. Scientists need to learn early on what constitutes acceptable ethical behavior in their professions. Ethical Principles for the Behavioral and Brain Sciences encourages readers to engage in discussions of the diverse ethical dilemmas encountered by behavioral and brain scientists. The goal is to allow scientists to reflect on ethical issues before potentially confronting them. Each chapter is authored by a prominent scientist in the field who describes a dilemma, how it was resolved, and what the scientist would do differently if confronted with the situation again. Featuring commentary throughout and a culmination of opinions and experiences shared by leaders in the field, the goal of this book is not to provide "correct" answers to real-world ethical dilemmas. Instead, authors pose the dilemmas, discuss their experiences and viewpoints on them, and speculate on alternative reactions to the issues. The firsthand insights shared throughout the book will provide an important basis for reflection among students and professionals on how to resolve the kinds of ethical challenges they may face in their own careers.
An Introduction to the Philosophy of Psychology
by Daniel A. Weiskopf Fred AdamsPsychology aims to give us a scientific account of how the mind works. But what does it mean to have a science of the mental, and what sort of picture of the mind emerges from our best psychological theories? This book addresses these philosophical puzzles in a way that is accessible to readers with little or no background in psychology or neuroscience. Using clear and detailed case studies and drawing on up-to-date empirical research, it examines perception and action, the link between attention and consciousness, the modularity of mind, how we understand other minds, and the influence of language on thought, as well as the relationship between mind, brain, body, and world. The result is an integrated and comprehensive overview of much of the architecture of the mind, which will be valuable for both students and specialists in philosophy, psychology, and cognitive science.
Stahl's Essential Psychopharmacology
by Stephen M. Stahl Meghan M. Grady Nancy Muntner Stephen M. Stahl Meghan M. GradyDesigned with the distinctive, user-friendly presentation Dr Stahl's audience know and love, this new stream of Stahl books capitalize on Dr Stahl's greatest strength - the ability to address complex issues in an understandable way and with direct relevance to the everyday experience of clinicians. The book describes a wide-ranging and representative selection of clinical scenarios, making use of icons, questions/answers and tips. It follows these cases through the complete clinical encounter, from start to resolution, acknowledging all the complications, issues, decisions, twists and turns along the way. The book is about living through the treatments that work, the treatments that fail, and the mistakes made along the journey. This is psychiatry in real life - these are the patients from your waiting room - this book will reassure, inform and guide better clinical decision making.
Bilingual Figurative Language Processing
by Roberto R. Heredia Anna B. CieślickaBilingual Figurative Language Processing is a timely book that provides a much-needed bilingual perspective to the broad field of figurative language. This is the first book of its kind to address how bilinguals acquire, store, and process figurative language, such as idiomatic expressions (e. g. , kick the bucket), metaphors (e. g. , lawyers are sharks), and irony, and how these tropes might interact in real time across the bilingual's two languages. This volume offers the reader and the bilingual student an overview of the major strands of research, both theoretical and empirical, currently being undertaken in this field of inquiry. At the same time, Bilingual Figurative Language Processing provides readers and undergraduate and graduate students with the opportunity to acquire hands-on experience in the development of psycholinguistic experiments in bilingual figurative language. Each chapter includes a section on suggested student research projects. Selected chapters provide detailed procedures on how to design and develop psycholinguistic experiments.
Settlement, society and cognition in human evolution
by Francis Wenban-Smith Fiona Coward Robert Hosfield Matt PopeThis volume provides a landscape narrative of early hominin evolution, linking conventional material and geographic aspects of the early archaeological record with wider and more elusive social, cognitive and symbolic landscapes. It seeks to move beyond a limiting notion of early hominin culture and behavior as dictated solely by the environment to present the early hominin world as the outcome of a dynamic dialogue between the physical environment and its perception and habitation by active agents. This international group of contributors presents theoretically informed yet empirically based perspectives on hominin and human landscapes.
Clinical Psychology for Trainees
by Andrew C. Page Werner G. K. StritzkeThis book describes the practice of clinical psychology with special emphasis on providing trainee therapists with the skills and strategies to achieve the core competencies required for a science-informed clinical practice. It will support the reader in making the transition from the lecture theater to the consulting room. The approach incorporates a contemporary perspective on the multiple roles of clinical psychologists within a competitive healthcare market, where professional psychologists not only need to be accountable for their outcomes and efficient in achieving them, but also need to be conscious of the social and political context in which psychology is practiced. Chapters are organized around the acquisition of key competencies and linked within an evidence-based, science-informed framework. Case studies, handouts, graphics and worksheets are employed to encourage the implementation of the skills described. This book should be read by all those enrolled in, or contemplating, postgraduate studies in clinical psychology.
Early Social Interaction
by Michael A. ForresterWhen a young child begins to engage in everyday interaction, she has to acquire competencies that allow her to be oriented to the conventions that inform talk-in-interaction and, at the same time, deal with emotional or affective dimensions of experience. The theoretical positions associated with these domains - social action and emotion - provide very different accounts of human development and this book examines why this is the case. Through a longitudinal video-recorded study of one child learning how to talk, Michael Forrester develops proposals that rest upon a comparison of two perspectives on everyday parent-child interaction taken from the same data corpus - one informed by conversation analysis and ethnomethodology, the other by psychoanalytic developmental psychology. Ultimately, what is significant for attaining membership within any culture is gradually being able to display an orientation towards both domains - doing and feeling, or social action and affect.
Lithic Technological Systems and Evolutionary Theory
by Nathan Goodale William Andrefsky Jr.Stone tool analysis relies on a strong background in analytical and methodological techniques. However, lithic technological analysis has not been well integrated with a theoretically-informed approach to understanding how humans procured, made, and used stone tools. Evolutionary theory has great potential to fill this gap. This collection of essays brings together several different evolutionary perspectives to demonstrate how lithic technological systems are a byproduct of human behavior. The essays cover a range of topics, including human behavioral ecology, cultural transmission, phylogenetic analysis, risk management, macroevolution, dual inheritance theory, cladistics, central place foraging, costly signaling, selection, drift, and various applications of evolutionary ecology.
The Anthropology of Intentions
by Alessandro DurantiHow and to what extent do people take into account the intentions of others? Alessandro Duranti sets out to answer this question, showing that the role of intentions in human interaction is variable across cultures and contexts. Through careful analysis of data collected over three decades in US and Pacific societies, Duranti demonstrates that, in some communities, social actors avoid intentional discourse, focusing on the consequences of actions rather than on their alleged original goals. In other cases, he argues, people do speculate about their own intentions or guess the intentions of others, including in some societies where it was previously assumed they avoid doing so. To account for such variation, Duranti proposes an 'intentional continuum', a concept that draws from phenomenology and the detailed analysis of face-to-face interaction. A combination of new essays and classic re-evaluations, the book draws together findings from anthropology, linguistics and philosophy to offer a penetrating account of the role of intentions in defining human action.
The Pleasures of Reason in Plato, Aristotle, and the Hellenistic Hedonists
by James WarrenHuman lives are full of pleasures and pains. And humans are creatures that are able to think: to learn, understand, remember and recall, plan and anticipate. Ancient philosophers were interested in both of these facts and, what is more, were interested in how these two facts are related to one another. There appear to be, after all, pleasures and pains associated with learning and inquiring, recollecting and anticipating. We enjoy finding something out. We are pained to discover that a belief we hold is false. We can think back and enjoy or be upset by recalling past events. And we can plan for and enjoy imagining pleasures yet to come. This book is about what Plato, Aristotle, the Epicureans and the Cyrenaics had to say about these relationships between pleasure and reason.
Language, Youth and Identity in the 21st Century
by Jacomine Nortier Bente A. SvendsenThe language of young people is central in sociolinguistic research, as it is seen to be innovative and a primary source of knowledge about linguistic change and the role of language. This volume brings together a team of leading scholars to explore and compare linguistic practices of young people in multilingual urban spaces, with analyses ranging from grammar to ideology. It includes fascinating examples from cities in Europe, Africa, Canada and the US to demonstrate how young people express their identities through language, for example in hip-hop lyrics and new social media. This is the first book to cover the topic from a globally diverse perspective, and it investigates how linguistic practices across different communities intersect with age, ethnicity, gender and class. In doing so it shows commonalities and differences in how young people experience, act and relate to the contemporary social, cultural and linguistic complexity of the twenty-first century.