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Absolute Essentials of Operations Management (Absolute Essentials of Business and Economics)
by Andrew GreasleyThis short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of creating goods and delivering services to customers, operations management plays an essential role in the success of any organization. This book discusses the main areas of operations management, such as the design of the operations system, including product, process and job design. It also covers the management of operations, including lean operations and supply chain management. Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying operations management as part of business and management degrees.
Absolute Essentials of Project Management (Absolute Essentials of Business and Economics)
by Paul RobertsContemporary organisations proliferate with projects. Managing projects, working with project managers and delivering project excellence have become fundamental skills in the world of business, resulting in an array of approaches, tools and techniques that can bewilder. This shortform text homes in on the absolute essential elements of the field. With practical insights throughout, the book provides readers with a concise understanding of key concepts, techniques and outcomes such as ownership, execution, success, quality, budgets and risks. Features include essential summaries and expert guides to further reading. Authored by an experienced project and change management practitioner, consultant and educator, this unique resource will be essential reading for students of project management looking to excel in employment.
Absolute Essentials of Public Relations (Absolute Essentials of Business and Economics)
by Danny Moss Barbara DesantoAbsolute Essentials of Public Relations offers a valuable quick-start introduction to the many facets and forms of public relations theory and practice. It explores contemporary public relations through multiple lenses by focusing on what public relations essentially comprises, how it has come into existence, what contexts public relations works within, what tools and techniques professionals can deploy, and how professionals assess and justify the outcomes of their work.Divided into two parts – Concepts and Theories, and Applications and Specialisms – the book covers the fundamental theories and concepts and their application in contemporary practice, which together broadly reflect the typical syllabus content for undergraduate, postgraduate, and post-experience introductory courses in public relations. The topics covered in both sections are complemented by mini cases, which showcase academic and professional insights into practice.Offering a concise and approachable alternative to the mainstream, more heavyweight textbooks available, this book provides a comprehensive introduction to public relations theory and practice.
Absolute Essentials of Strategic Management (Absolute Essentials of Business and Economics)
by Barry J. WitcherStrategy is a foundational aspect of management education, whilst strategic thinking is an essential business skill. This shortform textbook provides the absolute essentials of the field, focusing on how strategy works as a managed process. The author, an experienced management educator, provides a clear and concise structure that enables readers to understand and excel in the core strategic skills that are essential to contemporary business globally. This concise and coherent text is a unique alternative to bloated strategic management textbooks and will be welcomed by students and reflective practitioners around the world.
Absolute Essentials of Strategic Marketing: A Research Overview (Absolute Essentials of Business and Economics)
by Tony ProctorStrategic marketing is a complex topic, and this short-form textbook illuminates its fundamental elements to provide a bird’s-eye view of the field for students of marketing strategy. Focused on the marketing of goods and services, the book highlights how incremental changes in the market environment drive changes to marketing strategies. The author, an experienced marketing expert, uses the concept of ‘strategic windows’ to facilitate student understanding, looking at how firms can best anticipate and react to opportunities and threats. Enhanced by text features such as essential summaries, focused references and additional online supplements, this very short introduction enables the reader to zero in on the core priorities for strategic marketers. The result is a volume that is valuable reading for marketing students around the world.
Absolute Madness: A True Story of a Serial Killer, Race, and a City Divided
by Catherine PeloneroAbsolute Madness tells the disturbing true story of Joseph Christopher, a white serial killer who targeted black males and struck fear into the residents of New York in the 1980s. Dubbed both the 22-Caliber Killer and the Midtown Slasher, Christopher allegedly claimed eighteen victims during a savage four-month spree across the state. The investigation, aided by famed FBI profiler John Douglas, drew national attention and biting criticism from Jesse Jackson and other civil rights leaders. The killer, when at last he was unmasked, seemed an unlikely candidate to have held New York in a grip of terror. His capture was neither the end of the story nor the end of the racial strife, which flared anew during circuitous prosecutions and judicial rulings that prompted cries of a double standard in the justice system. Both a wrenching true crime story and an incisive portrait of dangerously discordant race relations in America, Absolute Madness also chronicles a lonely, vulnerable man’s tragic descent into madness and the failure of the American mental health system that refused his pleas for help.
Absolute Return for Kids
by Marc J. Epstein Melissa Tritter Herman B. LeonardAbsolute Return for Kids [ARK] is a charity with strong financial support--what are the constraints on its growth and impact? ARK seeks to transform the lives of children who are victims of abuse, disability, illness and poverty. As one of the 50 largest fundraising charities in the United Kingdom, the organization's trustees wrestle with how to meet the needs of this vast and most vulnerable population through program expansion and delivery in Eastern Europe, South Africa, and the United Kingdom. How can the organization replicate its existing successful programs faster, both within and existing new countries? How can it best identify new areas into which ARK should expand over the near term and further down the road--and to recognize the ones that would overstretch ARK's organizational capacity and risk failing to maintain the highest quality of delivery?
Absolute Value: What Really Influences Customers in the Age of (Nearly) Perfect Information
by Emanuel Rosen Itamar SimonsonGoing against conventional wisdom, Absolute Value reveals what really influences customers today and offers a new framework--the Influence Mix--for thinking about consumer decision making, which should help managers develop more effective marketing strategies.How people buy things has changed profoundly--yet the fundamental thinking about consumer decision making and marketing has not. Most marketers still believe that they can shape consumers' perceptions and drive their behaviors. In this provocative book, Stanford professor Itamar Simonson and best-selling author Emanuel Rosen show why current mantras about branding and loyalty are losing their relevance. When consumers base their decisions on reviews from other users, easily accessed expert opinions, price comparison apps, and other emerging technologies, everything changes. Contrary to what we frequently hear, consumers will (on average) make better choices and act more rationally.Absolute Value answers the pressing question of what influences customers in this new age. Simonson and Rosen identify the old-school marketing concepts that need to change and explain how a company should design its communication strategy, market research program, and segmentation strategy in the new environment. Filled with deep analysis, case studies, and cutting-edge research, this forward-looking book provides an entirely new way of thinking about marketing.
Absolutely Amazing Ways to Save Money on Everything
by James ParisTips on saving money on dining out, health care, home repair and much more.
Absorbing and Developing Qualified Fighter Pilots
by Lawrence M. Hanser Clarence R. Anderegg John A. Ausink William W. Taylor Richard S. MarkenWhat qualifications determine whether a fighter pilot is experienced? Surveys of expert pilots revealed that, while flying time is an element of the experience needed for both combat and staff jobs, other things are also important. The Air Force needs to measure and credit different types of experience-including time spent in advanced simulator systems-when revising its definitions of pilot experience.
Absorption Boom and Fiscal Stance: What Lies Ahead in Eastern Europe?
by Jesmin RahmanFinancial report from the IMF
The Absurd Workplace: How Absurdity is Normalized in Contemporary Society and the Workplace
by Matthijs Bal Dieu Hack-Polay Andy Brookes Maria Kordowicz John MendyThe current world is absurd. Faced with climate change, health pandemics, and ever-growing inequality, it is striking how globally, governments and organizations are malingering to find effective responses to these crises, leading to absurd situations where we are facing the destruction of the planet, while humankind is not making the necessary transformation towards truly sustainable societies and workplaces.Focusing on these grand, global challenges from an absurdity and hypernormalization lens, the book aims to elucidate what is happening in contemporary society and workplaces, why there is so little improvement being made in relation to the grand global challenges, and how a more sustainable social transformation can be made in organizations. It offers a wide, yet in-depth, perspective on absurdity in society and the workplace and presents a theoretical framework, as well as in-depth case studies of sectors or organizations where absurdity manifests itself.Presenting an overarching new perspective on society and workplaces, this book helps students and academics make sense of what is currently unfolding, and what can be done. The book therefore bridges theory, science and the everyday practice of organizational life, and how individuals working in a variety of organizations can contribute to more sustainable economies and societies.
Abu Issa Holding: Navigating the Qatar Blockade
by Mark Egan Youssef Abdel AalThe case follows Ashraf Abu Issa, CEO and chairman of Abu Issa Holding (AIH), as he contemplated the fate of his company's regional expansion. AIH was a Qatari diversified holding company, whose primary business was luxury retailing and distribution. Abu Issa had set his company on a path of aggressive regional expansion since 2012, rapidly opening new stores in neighboring countries, most notably Saudi Arabia and the UAE. In July 2017, he woke up to the news that Saudi Arabia along with the UAE, Bahrain, and Egypt had imposed a blockade on Qatar, cutting diplomatic relations with the country as well as closing all movements of people, goods and money between their countries and Qatar. A year into the blockade the situation was rapidly deteriorating, Abu Issa was at a crossroads: Should he wait for the blockade to end? Or was now the right time to exit and focus on the Qatari market at home? If he chose to exit, could he find a new investor to buy the business at a discount? Or should he close his shops and move as much as their inventory and staff as possible to Qatar? If he chose to exit, what would be the best way to do so?
Abulecentrism: Rapid Development of Society Catalyzed at the Local Community Level
by Olurinde LafeThe book describes a development concept called abulecentrism. The Yoruba word abule (pronounced: a-boo-lay) literarily means "the village". abulecentrism seeks to achieve rapid and sustainable development of a given society by the strategic execution of projects and the provision of critical services at the local community level. The village has always been the traditional unit of communal living in many societies around the world. The typical village is small, comprising close-knit social groups and individuals that number in the tens, or at most, low hundreds. In a village, people live close to one another, and derive strength in their communal methods of living, working and protecting their society. Furthermore, the management and governance of the community is simpler than in urban areas because the village requires smaller administrative systems. abulecentrism is built on the philosophy of using small, modular systems, such as a village, as building blocks for developing the greater society. The ultimate goal of abulecentrism is for the larger society to be significantly impacted by the dividends of the aggregated development attained within the different communities. Development projects will typically be executed by starting with a few local communities and progressing organically until all the communities that make up the larger society have been impacted.
Abundance: The Future Is Better Than You Think (Exponential Technology Series)
by Peter H. Diamandis Steven KotlerThe New York Times bestselling &“manifesto for the future that is grounded in practical solutions addressing the world&’s most pressing concerns: overpopulation, food, water, energy, education, health care and freedom&” (The Wall Street Journal).Since the dawn of humanity, a privileged few have lived in stark contrast to the hardscrabble majority. Conventional wisdom says this gap cannot be closed. But it is closing—and fast. In Abundance, space entrepreneur turned innovation pioneer Peter H. Diamandis and award-winning science writer Steven Kotler document how progress in artificial intelligence, robotics, digital manufacturing synthetic biology, and other exponentially growing technologies will enable us to make greater gains in the next two decades than we have in the previous 200 years. We will soon have the ability to meet and exceed the basic needs of every person on the planet. Abundance for all is within our grasp. Breaking down human needs by category—water, food, energy, healthcare, education, freedom—Diamandis and Kotler introduce us to innovators and industry captains making tremendous strides in each area. &“Not only is Abundance a riveting page-turner…but it&’s a book that gives us a future worth fighting for&” (The Christian Science Monitor).
The Abundance Book
by John Randolph PriceConsciousness is the key to life, and nothing is impossible, including the manifestation of unlimited wealth.
The Abundance Code: How To Bust The 7 Money Myths For A Rich Life Now
by Julie Ann CairnsAre you frustrated in your efforts to succeed and create abundance in your life? Are you exasperated even though you may have set goals for yourself, gained knowledge, and worked hard? Are your financial dreams just not working out the way you’d like them to, or as fast as you’d like them to? Are you wondering what is standing in your way, preventing you from accessing the life of freedom you’ve been dreaming about? Well, The Abundance Code is here to provide the answer you’ve been searching for… There is a hidden yet crucial element to success and abundance that most people are unaware of—because that essential element is buried in their unconscious minds. The Abundance Code is about how you can (and must!) rewrite your subconscious programming so that you can effortlessly achieve the rich life of abundance you deserve. Julie Ann Cairns takes you through the “7 Money Myths”—an extremely common set of subconscious barriers put up between you and your attainment of abundant wealth and freedom—and helps you banish them, so that your subconscious “code” can come into alignment with your conscious goals for financial freedom. If your underlying programming does not support your goals—and it probably doesn’t—then Julie will show you how to get out of your own way and finally access the life you have always wanted. You can be successful, you can be wealthy, and you can make money without expending physical effort or sacrificing too much of your precious time. You can become financially free with the luxury of choice. It’s all possible for you, but conscious goals and knowledge are not enough to make this happen—you also need a set of supporting subconscious beliefs in order to ultimately prosper. If you have tried and tried to attain financial freedom but are still struggling, then this book will provide the breakthrough you’ve been waiting for.
Abundance Leaders: Creating Energy, Joy, and Productivity in an Unsettled World
by Laura Freebairn-SmithTransform your ability to lead others with an abundance leadership mindset In Abundance Leaders: Creating Energy, Joy, and Productivity in an Unsettled World, renowned management consultant and lecturer Laura Freebairn-Smith delivers a rigorous and practical discussion of energetic, joyful, and productive leadership. In the book, you’ll learn what sets leaders with an “abundance mindset” apart from those with a “scarcity mindset,” and why the former creates work environments that generate superior performance when compared to those created by the latter. The author comprehensively explains the Abundance Leadership Model and convincingly demonstrates how it leads to immediate and tangible improvements in productivity and employee wellbeing. You’ll also find: A list of 26 distinct behaviors that signal a manager or executive is working in an abundance leadership mindset Strategies for leading bravely, making big, impactful promises, and aligning your organization around its purpose Ways to shape the culture at your organization in ways that drive dramatic improvements to the bottom line and worker satisfaction An essential resource for managers, executives, board members, and other business leaders, Abundance Leaders will also earn a place in the libraries of anyone with an interest in leadership or organizational culture.
The Abundant Community: Awakening the Power of Families and Neighborhoods
by John Mcknight Peter BlockThere is a growing movement of people with a different vision for their local communities. They know that real satisfaction and the good life are not provided by organizations, institutions, or systems. No numbers of great CEOs, central offices, or long range plans produce what a community can produce. People are discovering a new possibility for their lives. They have a calling. They are called. And together they call upon themselves. This possibility is idealistic, and yet it is an ideal within our grasp. It is a possibility that is both idealistic and realistic. Our culture leads us to believe that a satisfying life can be purchased. It tells us that in the place where we live, we don't have the resources to create a good life. This book reminds us that a neighborhood that can raise a child, provide security, sustain our health, secure our income, and care for our vulnerable people is within the power of our community. This book gives voice to our ideal of a beloved community. It reminds us of our power to create a hope-filled life. It assures us that when we join together with our neighbors we are the architects of the future where we want to live.
Abuse of Dominant Position and Globalization & Protection and Disclosure of Trade Secrets and Know-How (LIDC Contributions on Antitrust Law, Intellectual Property and Unfair Competition)
by Bruce Kilpatrick Pierre Kobel Pranvera KëlleziThis publication provides an unparalleled comparative analysis of two "hot topics" in the field of antitrust and unfair competition law with regard to a number of key countries. The first part of the book examines the prohibition of abuse of a dominant position and globalization in relation to two broad questions: first, whether there is consistency between the approaches of different jurisdictions to the notion of abuse, and, second, whether there are too many restrictions on legal rights and business opportunities resulting from the prohibition of abuse of dominance. The international report drafted by Professor Pinar Akman reveals that there are as many similarities as differences between the approaches of the twenty-one jurisdictions studied and presented in this book. This is an invitation to read the excellent international report as well as the reports on specific jurisdictions in order to grasp the variety of arguments and approaches of this antitrust area, which may, on the surface, appear alike. The second part gathers contributions on the question of protection and disclosure of trade secrets and know-how from various jurisdictions. The need for adequate protection of trade secrets has increased due to digitalization and the ease with which large volumes of misappropriated information can be reproduced. The comprehensive international report, prepared by Henrik Bengtsson, brings together these reflections by comparing various national positions. The book also discusses the resolutions passed by the General Assembly of the International League of Competition Law (LIDC) following a debate on each of these topics, and includes proposed solutions and recommendations.
The Abuse of Power
by Jack Newfield Paul A. DuBrul“This book was written as an act of gratitude and loyalty to New York City by two native sons. The only bias we admit to is a love for this city, and particularly for its neighborhoods. We were born here. We grew up in working-class families in neighborhoods called Bedford Stuyvesant and Elmhurst. The only reason we both have college educations is that the City University was free in 1956. We come from a tradition that believes in paying your debts. Our way of repaying New York City for our free college education is to try and tell the truth about what is happening now to our city. This book was born, four years ago, in our mutual recognition that something was profoundly wrong with New York and that the condition was worsening, despite decades of talk about "reform." The knowledge and the anger in these pages were nourished by day-to-day involvement with the city's small agonies. Welfare mothers with lead-poisoned children. Working-class Polish and Italian families losing their homes of a lifetime for someone else's profit. The unspeakable suffering, and the unspeakable corruption, in the nursing-home industry. A brave and difficult rent strike waged by 50,000 people in Co-op City. These are the people for whom we wrote this book, although many of them will perhaps never read it. We hope, though, that by describing the reality, by naming the names, and by proposing some remedies, we are offering a tool for others to use in liberating New York City in the future. This is the repayment of our debt.” – By Author.
The Abusive Customer: Breaking the Silence Around Customers’ Aggressive Behavior
by Ivaylo YorgovBreaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half of the world’s population is employed in the service sector. This fundamental economic shift is accompanied by heightened attention to customer service and the ‘customer is always right’ paradigm. But when customers act aggressively, everyone pays a price: frontline employees, their families, their companies, and even the abusive customers themselves. Unlike breezier titles on the subject, this book is based in academic research—exploring the ‘why?’ and ‘when?’ behind abusive behavior—that underpins its practical approach, illustrated with real-world stories from professionals on the front lines of customer service. The book’s useful tools include a sample anti-customer abuse policy and management process, a cheat sheet of practices that work for handling its consequences, a summary of effective service recovery processes and practices, and abuse-handling training list and curriculum templates. Managers and workers in customer-facing roles, in industries such as retail, hospitality, tourism, banking, and contact centers, will welcome this essential resource as part of their efforts to stop aggressive customer behavior, and improve employee morale, job satisfaction, and engagement.
Abusive Supervision: Maßnahmen gegen feindseliges Führungsverhalten
by Sebastian UrfBeschimpfungen, untergrabende Aktionen, kränkende Bemerkungen, ärgerliches Anschreien und das Bloßstellen vor Mitarbeitern, Chefsoder sogar Kunden sind Aktionen, die einer Führungskraft nicht würdig sind. Und doch sind zumindest im US-amerikanischen Raum 10 bis 16% der Angestellten davon betroffen. Dadurch entsteht ein gesamtwirtschaftlicher Schaden von 23. 800. 000,-- Dollar allein in den USA. Sebastian Urf untersucht dieses feindselige Führungsverhalten (engl. ,,Abusive Supervision") und stellt die derzeit weltweit erfassten Erkenntnisse über Ursachen und Wirkungen vor. Im Anschlussdaran zeigt er mögliche Gegenmaßnahmen, die von derUnternehmensleitung, der unterstellten Zielperson und der feindseligen Führungskraft zur Besserung durchgeführt werden können.
Abwechslungsweise miteinander: Über den Trugschluss zu meinen, die anderen seien schuld
by Jürg IsenschmidJeder von uns ist Teil eines sozialen Netzwerks oder einer Hierarchie. Im Kreise der Familie sind wir es als Eltern oder Jugendliche, beruflich als Vorgesetzte oder Mitarbeitende. Im Alltag sind wir hierbei immer wieder mit Situationen konfrontiert, die zu Störungen oder Disharmonie führen. Natürlich können wir es uns einfach machen und meinen, die anderen seien schuld. Doch trifft dies tatsächlich zu? Jürg Isenschmid versteht es, unser Verhalten in sozialen Gefügen anschaulich zu analysieren und uns erkennen zu lassen, dass jeder dazu beitragen kann, ein friedliches Miteinander zu gestalten – auch Sie!
Abwicklung nicht-systemrelevanter Banken: Best Practice für den geordneten Rückbau im Going Concern
by Thomas H. SchädleDieses Buch liefert den Verantwortlichen in Banken und Sparkassen wichtige Hilfestellung bei der zielgerichteten Bewältigung von Krisensituationen. Am Ende des Prozesses können sowohl eine geordnete Insolvenz, eine Fusion oder Übernahme wie auch eine möglichst wertschonende Abwicklung bei Fortführung der Geschäftstätigkeit (Going Concern) mit anschließender Liquidation stehen. Thomas Schädle liefert dazu neben den rechtlichen Grundlagen in praxisnaher Form Konzepte für die geeignete Auswahl erfolgskritischer Mitarbeiter, eine effektive Kommunikation mit Mitarbeitern und anderen Stakeholdern, insbesondere auch für die Abstimmung mit den Aufsichtsbehörden. Im Rahmen der konkreten Planung, Steuerung und Umsetzung der Abwicklung erläutert er die Vorgehensweise und kritischen Milestones im Rahmen des Rückbaus sämtlicher Bilanzpositionen sowie außerbilanzieller Positionen, veranschaulicht die detaillierte Inventarisierung, die Initiierung eines Ressourcenmanagements sowie den konkreten Abwicklungsprozess bis hin zum Auflösungsbeschluss des Kreditinstituts.