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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

by Martin Newman Malcolm McDonald

Virtually all consumer-facing businesses talk about putting the customer first, but in reality, few deliver on this as effectively as they could. 100 Practical Ways to Improve Customer Experience walks readers through a wealth of practical tips, tools, guidelines and frameworks, for implementing customer-focused marketing strategies at every step of the customer journey. By ensuring that the customer remains the key focus, companies can identify areas in need of improvement and implement relevant steps throughout the value chain to transform their business. A unique blend of strategy and best practice, 100 Practical Ways to Improve Customer Experience has a particular focus on multi-channel industries such as retail, FMCG, travel, financial services, leisure, food and beverage, and automotive. These industries are all facing major disruption from trendsetting brands such as Uber, AirBnB and Amazon, and as such, now face more pressure than ever to adopt new practices and remain relevant in a continually competitive marketplace. Featuring case studies packed full of practical examples, this book is a unique and valuable resource for both senior industry professionals looking to transform their business and MBA students.

100 Questions and Answers to Help You Land Your Dream iOS Job: Or to Hire the Right Candidate!

by Enrique López Mañas

Are you an iOS developer, looking forward to your next career move? Or are you interviewing for positions at your company or start-up? Either way, "100 Questions and Answers to help you land your Dream iOS Job" has been thought for you. With 100 Questions and Answers categorized by seniority and with reviews from some of the top iOS engineers worldwide, this book will level up how you make interviews for your favorite platform.

100 Questions Every First-Time Home Buyer Should Ask, Fourth Edition: With Answers from Top Brokers from Around the Country

by Ilyce R. Glink

From the most trusted name in real estate, a new and fully updated edition of the indispensable guide that helps first-time buyers land the home of their dreamsWhat does "location, location, location" really mean? How do I decide what to offer on a house? What exactly is the closing?Buying a home is one of the most important decisions in any person's life. It will be the place where you plant your roots, come home after a long day, raise a family, or make a successful investment. But how, with everything from student loans and an uncertain marketplace stacked against you, do you get to that idyllic future? In 100 Questions Every First-Time Home Buyer Should Ask, Ilyce Glink, one of the most trusted names in real estate, answers all of your questions about home buying--and some you didn't know you had--and takes you on a personal journey from open houses to moving day. Weaving together advice from top brokers around the country with illustrative stories and her own unparalleled expertise, 100 Questions is a one-stop shop to getting the home of your dreams.

100 rebanadas de sabiduría empresarial

by Silvia Cherem

Reflexiones y lecciones de vida de Lorenzo Servitje, fundador de la panificadora más grande del mundo. Lorenzo Servitje fue uno de los empresarios mexicanos más destacados del siglo XX su prestigio como creador y fundador de BIMBO es internacional por su liderazgo e inigualable visión comercial. Con un estilo contundente, sincero en el fracaso y humilde en los grandes logros financieros, se revela en estas páginas el ideario de un hombre visionario que arriesgó estatus económico y fortuna para consolidar una empresa de alimentos con alcance en México y otros países del mundo. Silvia Cherem se vale de su buen ojo asertivo para destacar la calidad humana y la visión corporativa de don Lorenzo Servitje, gracias a su talento periodístico logra un testimonio valioso y conmovedor del empresario mexicano, quien, a su vez, nos muestra a una serie de emprendedores que, con él, forjaron casi de la nada un imperio competitivo basado en el trabajo infatigable y la lealtad al proyecto. 100 rebanadas de sabiduría empresarial no es sólo un recuento del crecimiento de la marca BIMBO, también ofrece una serie de lecciones de vida que nos hablan de la incertidumbre, las crisis económicas y cómo en su momento fueron revertidas para demostrar la audacia empresarial; devela la personalidad del hombre de negocios incansable, su lealtad con sus socios, así como su preocupación constante por las innovaciones y expansión en favor de la empresa y el indiscutible interés por mejorar la calidad de vida de los trabajadores.

100 Secretos de la Gente Exitosa, Los

by David Niven

En todas las épocas las personas han buscado el éxito y no siempre han obtenido buenos resultados. Este interesante libro indaga en las características de aquellos individuos que han logrado el éxito y da a conocer valiosas conclusiones en un lenguaje claro y directo, para que todos los lectores puedan ponerlos en práctica en su vida diaria. Entre los consejos más relevantes, el autor dice que tener metas bien definidas es vital para la autoconfianza. Asimismo, señala que la productividad es mayor cuando se trabaja con personas que tienen distintas opiniones. También presenta ejemplos como los de un deportista olímpico y el de un destacado profesional de la televisión. Además, afirma que un número significativo de ejecutivos exitosos sostienen que tener una buena vida familiar es decisivo para sus logros laborales y profesionales.

100 Side Hustles: Unexpected Ideas for Making Extra Money Without Quitting Your Day Job

by Chris Guillebeau

Best-selling author Chris Guillebeau presents a full-color ideabook featuring 100 stories of regular people launching successful side businesses that almost anyone can do. This unique guide features the startup stories of regular people launching side businesses that almost anyone can do: an urban tour guide, an artist inspired by maps, a travel site founder, an ice pop maker, a confetti photographer, a group of friends who sell hammocks to support local economies, and many more. In 100 Side Hustles, best-selling author of The $100 Startup Chris Guillebeau presents a colorful "idea book" filled with inspiration for your next big idea. Distilled from Guillebeau's popular Side Hustle School podcast, these case studies feature teachers, artists, coders, and even entire families who've found ways to create new sources of income. With insights, takeaways, and photography that reveals the human element behind the hustles, this playbook covers every important step of launching a side hustle, from identifying underserved markets to crafting unique products and services that spring from your passions. Soon you'll find yourself joining the ranks of these innovative entrepreneurs--making money on the side while living your best life.

The 100 Simple Secrets of Successful People: What Scientists Have Learned and How You Can Use It (100 Simple Secrets Ser. #2)

by David Niven

What are the keys to success? Scientists have studied the traits, beliefs, and practices of successful people in all walks of life. But the answers they find wind up in stuffy academic journals aimed at other scientists. The 100 Simple Secrets of Successful People takes the best and most important research results from over a thousand studies and spells out the key findings in ways we can all understand. Each entry contains advice based on those findings, a real life example of what to do or not to do, and a telling statistic based on scientific research.

The 100% Solution: A Plan for Solving Climate Change

by Solomon Goldstein-Rose

"At last--a global plan that actually adds up."--James Hansen, former director, NASA Goddard Institute for Space StudiesThe world must reach negative greenhouse gas emissions by 2050 to avoid the most catastrophic effects of climate change. Yet no single plan has addressed the full scope of the problem--until now. In The 100% Solution, Solomon Goldstein-Rose--a leading millennial climate activist and a former Massachusetts state representative--makes clear what needs to happen to hit the 2050 target: the manufacturing booms we must spur, the moonshot projects we must fund, the amount of CO2 we'll have to sequester from the atmosphere, and much more. Most importantly, he shows us the more prosperous and equitable world we can build by uniting the efforts of activists, industries, governments, scientists, and voters to get the job done. This is the guide we've been waiting for. As calls for a WWII-scale mobilization intensify--especially among youth activists--this fully illustrated, action-oriented book arms us with specific demands, sets the stakes for what our leaders must achieve, and proves that with this level of comprehensive thinking we can still take back our future.

The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future

by Chris Guillebeau

Lead a life of adventure, meaning and purpose—and earn a good living. &“Thoughtful, funny, and compulsively readable, this guide shows how ordinary people can build solid livings, with independence and purpose, on their own terms.&”—Gretchen Rubin, author of the #1 New York Times bestseller The Happiness Project Still in his early thirties, Chris Guillebeau completed a tour of every country on earth and yet he&’s never held a &“real job&” or earned a regular paycheck. Rather, he has a special genius for turning ideas into income, and he uses what he earns both to support his life of adventure and to give back. Chris identified 1,500 individuals who have built businesses earning $50,000 or more from a modest investment (in many cases, $100 or less), and focused on the 50 most intriguing case studies. In nearly all cases, people with no special skills discovered aspects of their personal passions that could be monetized, and were able to restructure their lives in ways that gave them greater freedom and fulfillment. Here, finally, distilled into one easy-to-use guide, are the most valuable lessons from those who&’ve learned how to turn what they do into a gateway to self-fulfillment. It&’s all about finding the intersection between your &“expertise&”—even if you don&’t consider it such—and what other people will pay for. You don&’t need an MBA, a business plan or even employees. All you need is a product or service that springs from what you love to do anyway, people willing to pay, and a way to get paid. Not content to talk in generalities, Chris tells you exactly how many dollars his group of unexpected entrepreneurs required to get their projects up and running; what these individuals did in the first weeks and months to generate significant cash; some of the key mistakes they made along the way, and the crucial insights that made the business stick. Among Chris&’s key principles: If you&’re good at one thing, you&’re probably good at something else; never teach a man to fish—sell him the fish instead; and in the battle between planning and action, action wins. In ancient times, people who were dissatisfied with their lives dreamed of finding magic lamps, buried treasure, or streets paved with gold. Today, we know that it&’s up to us to change our lives. And the best part is, if we change our own life, we can help others change theirs. This remarkable book will start you on your way.

100 Things Millionaires Do: Little lessons in creating wealth

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to wealth.100 THINGS MILLIONAIRES DO distills all the wisdom and knowledge of a lifetime of starting and selling businesses and coaching hundreds of wealthy leaders into 100 short chapters of advice on building and retaining sustainable wealth. This is not a get rich quick book. Instead, Nigel explores the habits, tools, techniques and mentality of self-made millionaires and shows you how to begin your own journey to a wealthy future. Mixing simple instructions with activities to get you started, you will find mindsets, habits, and techniques here that will help you get the results you want.100 THINGS MILLIONAIRES DO is packed with great ideas for creating long-term wealth and success for yourself and those you care about. You will discover the habits that are common to wealthy people and find out how to use them in your own life. Every chapter features a new idea that will help you get closer to your goals. Mixing simple descriptions with activities and exercises, you will learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Millionaires Do: Little lessons in creating wealth

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to wealth. 100 THINGS MILLIONAIRES DO distills all the wisdom and knowledge of a lifetime of starting and selling businesses and coaching hundreds of wealthy leaders into 100 short chapters of advice on building and retaining sustainable wealth. This is not a get rich quick book. Instead, Nigel explores the habits, tools, techniques and mentality of self-made millionaires and shows you how to begin your own journey to a wealthy future. Mixing simple instructions with activities to get you started, you will find mindsets, habits, and techniques here that will help you get the results you want. 100 THINGS MILLIONAIRES DO is packed with great ideas for creating long-term wealth and success for yourself and those you care about. You will discover the habits that are common to wealthy people and find out how to use them in your own life. Every chapter features a new idea that will help you get closer to your goals. Mixing simple descriptions with activities and exercises, you will learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO 'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Millionaires Do: Little lessons in creating wealth

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to wealth.100 THINGS MILLIONAIRES DO distills all the wisdom and knowledge of a lifetime of starting and selling businesses and coaching hundreds of wealthy leaders into 100 short chapters of advice on building and retaining sustainable wealth. This is not a get rich quick book. Instead, Nigel explores the habits, tools, techniques and mentality of self-made millionaires and shows you how to begin your own journey to a wealthy future. Mixing simple instructions with activities to get you started, you will find mindsets, habits, and techniques here that will help you get the results you want.100 THINGS MILLIONAIRES DO is packed with great ideas for creating long-term wealth and success for yourself and those you care about. You will discover the habits that are common to wealthy people and find out how to use them in your own life. Every chapter features a new idea that will help you get closer to your goals. Mixing simple descriptions with activities and exercises, you will learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Productive People Do: Little lessons in getting things done

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to productivity.100 THINGS PRODUCTIVE PEOPLE DO distills all the wisdom of a lifetime of coaching successful business people into 100 short chapters showing you how to boost your productivity and get things done.It is packed with great ideas for achieving more and creating success. Explore the habits, tools, techniques and mentality of highly productive people and discover how to effortlessly take on your to-do list. Every chapter features a new idea that will help you work smarter, not harder. Mixing simple explanations with activities and exercises, you'll learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Productive People Do: Little lessons in getting things done

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to productivity.100 THINGS PRODUCTIVE PEOPLE DO distills all the wisdom of a lifetime of coaching successful business people into 100 short chapters showing you how to boost your productivity and get things done.It is packed with great ideas for achieving more and creating success. Explore the habits, tools, techniques and mentality of highly productive people and discover how to effortlessly take on your to-do list. Every chapter features a new idea that will help you work smarter, not harder. Mixing simple explanations with activities and exercises, you'll learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Successful Leaders Do: Little lessons in leadership

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to leadership.100 THINGS SUCCESSFUL LEADERS DO distills all the wisdom and knowledge of a lifetime of coaching great leaders into 100 short chapters showing you how to build your own leadership skills quickly and confidently. 100 THINGS SUCCESSFUL LEADERS DO is packed with great ideas for creating long-term success for yourself and those you lead. Explore the habits, tools, techniques and mentality of smart leaders and develop your own leadership style. Every chapter features a new idea that will help you get closer to your goals. Mixing simple explanations with activities and exercises, you'll learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Successful Leaders Do: Little lessons in leadership

by Nigel Cumberland

Following the success of the international bestseller, 100 THINGS SUCCESSFUL PEOPLE DO, Nigel Cumberland turns his attention to leadership.100 THINGS SUCCESSFUL LEADERS DO distills all the wisdom and knowledge of a lifetime of coaching great leaders into 100 short chapters showing you how to build your own leadership skills quickly and confidently. 100 THINGS SUCCESSFUL LEADERS DO is packed with great ideas for creating long-term success for yourself and those you lead. Explore the habits, tools, techniques and mentality of smart leaders and develop your own leadership style. Every chapter features a new idea that will help you get closer to your goals. Mixing simple explanations with activities and exercises, you'll learn the optimal mindset and habits you need to succeed.Praise for 100 THINGS SUCCESSFUL PEOPLE DO'Inside these pages you'll find a powerful reminder of the many ways you can make your life - and other people's lives - more successful. It will help you identify what success means to you and give you the building blocks for making that success a reality. This is your chance to overcome whatever obstacles are stopping you. Read it, act on it and experience the difference' Marshall Goldsmith Ph.D., bestselling author of TRIGGERS

100 Things Successful People Do: Little Exercises for Successful Living: 100 Self Help Rules for Life

by Nigel Cumberland

YOUR GUIDE TO CREATING A SUCCESSFUL LIFE100 Things Successful People Do is your guide to successful living. Mixing simple instructions with activities to get you started, whether you are looking to succeed in your family life, at work, in sports, at school or in retirement, you will find mindsets, habits, and techniques here that will help you get the results you want.'Inspiring and practical' Marshall Goldsmith, bestselling author of TRIGGERS100 Things Successful People Do is packed with great ideas for working smart and living well, all carefully chosen to help you achieve any kind of success you can imagine. You will discover the habits that are common to successful people and find out how to use them in your own life. Every chapter features a new idea that will help you get closer to your goals. Mixing simple descriptions with activities and exercises, you will learn the optimal mindset and habits you need to succeed in work and life.

100 Things Successful People Do: Little Exercises for Successful Living: 100 Self Help Rules for Life

by Nigel Cumberland

EXPANDED EDITION FEATURING 10 BRAND NEW CHAPTERS: THE 10 THINGS SUCCESSFUL PEOPLE NEVER DO** 100 THINGS SUCCESSFUL PEOPLE DO: NOW AN INTERNATIONAL BESTSELLER!** TRANSLATED IN 20 LANGUAGES WORLDWIDE'Inspiring and practical' MARSHALL GOLDSMITH, bestselling author of TRIGGERSYOUR GUIDE TO CREATING A SUCCESSFUL LIFE100 Things Successful People Do is your guide to successful living. Mixing simple instructions with activities to get you started, whether you are looking to succeed in your family life, at work, in sports, at school or in retirement, you will find mindsets, habits, and techniques here that will help you get the results you want.100 Things Successful People Do is packed with great ideas for working smart and living well, all carefully chosen to help you achieve any kind of success you can imagine. You will discover the habits that are common to successful people and find out how to use them in your own life.Every chapter features a new idea that will help you get closer to your goals. Mixing simple descriptions with activities and exercises, you will learn the optimal mindset and habits you need to succeed in work and life.And this expanded edition now features a brand new section revealing the 10 things that successful people never do.

100 Things You Don't Know About Nova Scotia

by Sarah Sawler

The author of 100 Things You Don&’t Know About Atlantic Canada for Kids shares 100 intriguing facts about the Bluenoser Province. Did you know that the Halifax–Dartmouth ferry was once operated by a team of nine horses? Or that Babe Ruth used to visit Yarmouth regularly for hunting and fishing vacations? Enter journalist Sarah Sawler: your guide to discovering 100 fascinating things you don&’t know about Nova Scotia—from robberies and murders to famous landmarks, events, and people. Inspired by the success of her popular Halifax Magazine column &“50 Things You Don&’t Know about Halifax,&” Sawler has expanded her focus to include interesting anecdotes and facts about the social, political, economic, and cultural history of the entire province. Arranged in chronological order, each &“thing&” is accompanied by a contextual write-up explaining its historical significance. Includes twenty-five black and white photos.

100 Under $100: One Hundred Tools for Empowering Global Women

by Betsy Teutsch

100 Under $100: One Hundred Tools for Empowering Global Women is a comprehensive look at effective, low-cost solutions for helping women in the Global South out of poverty. Most books on this subject focus on one problem and one solution; author Betsy Teutsch instead spreads her net wide, sharing one hundred successful, proven paths out of poverty in eleven different sectors—including tech, public health, law, finance, and more—in a visually striking book full of images of vibrant, strong women farmers, health practitioners, entrepreneurs, and humanitarian tech stars doing exciting, cutting-edge work. Eye-opening and compelling, 100 Under $100 is an accessible entry point for globally-attuned readers excited about using a broad range of tools to empower women and help alleviate poverty in the developing world.

100 Ways to Create a Great Ad

by Tim Collins

100 Ways to Create a Great Ad is an accessible introduction to creative advertising techniques. Featuring 100 spreads detailing concepts such as the "Reveal" and the "Mash-up", it presents the key methods of devising print, television, radio, direct, and online ideas. The process of creating an ad can be divided into three steps: planning; concept creation; crafting. This book provides a straightforward guide to concept creation, including methods that are applicable across media and offering wide-ranging examples from international campaigns. Aimed at agency creatives, planners, and account handlers, as well as graphic designers, marketing professionals, and students, 100 Ways to Create a Great Ad has wide-ranging appeal.

100 Ways to Create a Great Ad

by Tim Collins

100 Ways to Create a Great Ad is an accessible introduction to creative advertising techniques. Featuring 100 spreads detailing concepts such as the "Reveal" and the "Mash-up", it presents the key methods of devising print, television, radio, direct, and online ideas. The process of creating an ad can be divided into three steps: planning; concept creation; crafting. This book provides a straightforward guide to concept creation, including methods that are applicable across media and offering wide-ranging examples from international campaigns. Aimed at agency creatives, planners, and account handlers, as well as graphic designers, marketing professionals, and students, 100 Ways to Create a Great Ad has wide-ranging appeal.

100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results Without Driving People Crazy (100 Ways)

by Steve Chandler Scott Richardson

The business leadership coaching classic, revised and updated for today’s workplace.The world of leadership has changed dramatically since 100 Ways to Motivate Others was written, and now Chandler and Richardson have revised and refreshed their organizational classic to meet the times.They have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals . . . and those aspiring to reach their level. 100 Ways to Motivate Others is based on years of successful live workshops, seminars, and personal coaching programs on communication and leadership.This new edition includes fresh insights into communication and rapid decision-making, the importance of personal self-leadership and physical energy, and exciting new methods for enrolling clients and selling to customers in service-oriented ways that leave behind the old paradigm of manipulation and persuasion. The authors will help you learn:How to slow down and enjoy a new level of focus.How to build on your peoples’ strengths.A simple and creative way to hold people accountable.How to enjoy cultivating the art of supportive confrontation.“Steve Chandler’s coaching has had a tremendous impact in my life. He was vital to my personal transformation from a man of ideas and dreams to a person of action and reality.” —Radames Soto, former managing director, The Wall Street Journal“Steve Chandler lights you up with the glow of his internal neon . . . what he proposes is so rock solid and reassuring.” —Lisa Schnebly, The Arizona Republic

100 Years of the Detroit Historical Society

by Joel Stone Detroit Historical Society

Since its founding in 1921, the Detroit Historical Society (DHS) has been dedicated to safeguarding the history of our region so that current and future generations of metro Detroiters can better understand the people, places, and events that helped shape our lives. 100 Years of the Detroit Historical Society, written by senior curator Joel Stone, captures in words and photographs the little-known story of the people who have been telling Detroit’s stories and preserving its material culture for the last century. 100 Years of the Detroit Historical Society leads in a chronological manner through four distinct phases—each with its own successes and failures—with a nod to the future direction of the DHS. Stone begins by laying a foundation of the city’s history and describing the era that prompted the organization’s founding—first intended as support for the Burton Historical Collection, then as stewards of a growing artifact collection in a "cabinet of curiosities." DHS became the primary support organization for a new municipally owned and managed historical department, resulting in multiple facilities and storytelling capabilities. Later, changing social and fiscal priorities prompted the DHS and its partners to adopt new strategies for interpretation, funding, outreach, and inclusion. Eventually, the DHS would assume stewardship of the Detroit Historical Museum and Dossin Great Lakes Museum, bringing new momentum to regional public history. It is important to note the truism that historical museums and archives can be poor caretakers of their own history. The DHS’s history was intertwined with a municipal department for so long that they actually have two histories that are only roughly preserved. Research for this volume has woven many disparate details into a cogent tapestry that is easily digested by museum professionals and visitors alike. It is a fascinating tale that reflects the pride Detroiters have in their city and shows trends in historical preservation and organizational structures across North America.

1000 CEOs: Proven Strategies for Success from the World's Smartest Executives

by DK

From humble beginnings to the stratospheric heights of corporate leadership, and all the progress and pitfalls on the way, learn how to succeed from one thousand of the world's most successful chief executives. For anyone interested in developing their business leadership skills, particularly those in middle management looking to advance in their career, 1000 CEOs is packed with colorful and instructive career anecdotes and advice from business leaders around the globe.

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