- Table View
- List View
Connect: How to Use Data and Experience Marketing to Create Lifetime Customers
by Ron Person Lars Birkholm Petersen Christopher NashConnect and engage across channels with the new customers Connect is the ultimate marketing guide to becoming more relevant, effective, and successful within the new marketplace. Written by a team of marketing experts serving Fortune 500 brands, this book outlines the massive paradigm shift currently taking place within the industry, and provides the insight and perspective marketers need to stay on board. Readers will find guidance toward reaching a customer base that sees marketers as an unnecessary annoyance, and strategies for engaging those customers at touch points throughout the customer lifecycle. The book's scope encompasses both digital and real-life avenues, discussing the new ways of thinking and the new tools and processes that allow marketers to function in the new era where digital customer experiences are increasingly important. Marketing is undergoing a revolution to rival the impact of Gutenberg's printing press. Customers are in control, with more choice and more access than ever before, and they refuse to be "sold to" or "managed." Many marketing professionals are flailing for a new strategy while the winners are clearly jumping ahead - Connect takes readers inside the winners' world to learn the approach that's engaging the new consumer. Discover the technology and processes that allow marketers to remain relevant Craft a personal, relevant, and accessible customer journey that engages the connected customer Keep in touch throughout the customer's life cycle, both online and offline Link digital goals and metrics to business objectives for a more relevant strategy Smart marketers have moved to a higher level that achieves business objectives while increasing relevance to the customer. Connect provides readers a roadmap to this new approach, and the tools that make it work.
The Connect Effect: Building Strong Personal, Professional, and Virtual Networks
by Michael DulworthEmployment consultant Dulworth instructs how to take a conscious, systematic approach to networking in order to improve personal and professional development skills. After a brief introduction explaining the importance and benefits of networking, he presents a quiz for the reader to determine networking quotient. He then identifies three kinds of networks--personal, professional, and virtual--and examines each for their specific characteristics, further offering strategies, tools, and resources for increasing and making the best use of each network. Two resource-oriented appendices include information on forming a person board for decision-making, and online networking sites. Annotation ©2008 Book News, Inc. , Portland, OR (booknews. com)
Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work
by Melanie KatzmanTechnology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? Why does it feel like something is missing? It doesn’t have to be this way. In these rapidly changing, challenging times, how do we―YOU―develop the intuition, self awareness, and interpersonal agility required to prosper? <p><p> Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning, and joy at work. In this life changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference.
Connect Relate Motivate: Master Communication in Any Situation (Be Your Best)
by Rik RushtonCommunication has become one of the most puzzling paradoxes of our time. We live in a world that is hyper-connected; more plugged in, tuned in and turned on than ever before. Yet, social science confirms that more and more people feel isolated and disconnected from their communities and families. They feel overworked, underpaid, misunderstood and alone. This book is a fresh approach to tackle modern communication challenges, written for today's time poor reader; easily consumed in one sitting (one flight), or one night! This book is a holistic approach to professional and personal communication that will be a significant support in the boardroom, the living room and also the classroom. Despite the capability to be 'in touch' 24/7, many people are disengaged and disillusioned. Business leaders know the struggle to engage and empower a workforce that clocks in, then checks out. Parents know the challenges to connect with teenagers who text better than they talk! And how do you answer the most challenging question every partner dreads: "If you loved me you would know what's wrong?" These are all painful experiences that this book delivers proactive solutions to connect (and protect) these important relationships through better communication. This is vital if you are a business leader, parent or in a loving relationship. This book is a 'map for leaders' who want to harness the power of communication to influence their projects, their ideas, their teams and clients; for parents that seek better relationships with their kids and or loved ones. In this book you will discover in seven easy to read chapters: Compelling reasons to get great at communicating. A path to incredible personal growth.
Connect to Your Career
by Julie Jaehne Suzann ConnellConnect to Your Career presents a nontraditional approach to the career-search process. Focusing on proven strategies that use technology as a tool, students will learn how to use the Internet to navigate through the myriad of career opportunities that await them. * Establish social media accounts to create an online identity and learn how to protect it. * Create a personal portfolio to use while exploring career opportunities. * Build a personal brand. * Design an infographic resume that will capture the eye of employers. * Implement a Sunday Evening Plan to help stay on top of career opportunities. * Prepare to take certification exams by answering practice questions. * Develop a professional network as support in the job-search process. * Apply for jobs online and in-person while managing career-search activities.
Connected and Autonomous Vehicles: The challenges facing cities and regions (Regional Studies Policy Impact Books)
by Stephen Parkes Ed FerrariThe past decade has seen substantial progress towards the development of Connected and Autonomous Vehicles (CAVs). Accompanying the technological developments, there has been much dialogue around the potential for CAVs to help solve a range of economic, social, and environmental issues. Some of CAVs purported benefits include, for example, greater efficiency in the use of existing transport infrastructure, improved safety through removing human error, and widening access to automobility. However, there are also many potential downsides, and whether and how CAVs will deliver on their promise remains shrouded in much uncertainty and not a small degree of scepticism. This book views developments around CAVs through the lens of local policymakers and the towns and cities they represent. We argue it is now time to expand the dialogue to include consideration for towns and cities beyond those early adopters to understand how they will fare, and how CAVs might interact with other important policy agendas facing them. We discuss the different challenges that CAVs will pose for the urban built environment and the required forms of preparedness for these. We also explore how CAVs will interact with other uses and users of cities, including potentially competing efforts to enhance urban wellbeing and liveability. Finally, we consider how responses to CAVs are being developed and what the implications of these are. This book will appeal to policymakers, practitioners, and academics interested in the potential impacts of CAVs and in understanding more about how they will shape and interact with cities and regions in the near future.
Connected Business: Create Value in a Networked Economy
by Oliver Gassmann Fabrizio FerrandinaHow do you develop business in a world certain to be dominated by Internet of Things, Artificial Intelligence, and the Economy of Things?This book brings together leading scholars from academia, established practitioners, and thought-leading consultants who analyse and provide guidance to answer this question.Case studies, checklists, success factors, help readers get a grip on this fast-paced development. At the same time, the authors do not shy away from addressing the hurdles and barriers to implementation.This book provides an essential food-for-thought for leaders and managers, both visionary and pragmatic, who are faced with the responsibility of steering their business through these challenging, yet exciting, times.
Connected by Design: Seven Principles for Business Transformation Through Functional Integration
by Barry Wacksman Chris StutzmanIn a world of fierce global competition and rapid technological change, traditional strategies for gaining market share and achieving efficiencies no longer yield the returns they once did. How can companies drive consumer preference and secure sustainable growth in this digital, social, and mobile age? The answer is through functional integration. Some of the world's most highly valued companies—including Amazon, Apple and Google—have harnessed this new business model to build highly interactive ecosystems of interrelated products and digital services, gaining new levels of customer engagement. Functional integration offers forward-looking brands a unique competitive edge by using transformative digital technologies to deliver high-value customer experiences, generate repeat business, and unlock lucrative new business-to-business revenue streams. Connected By Design is the first book to show business leaders and marketers exactly how to use functional integration to achieve transformative growth within any type of company. Based on R/GA's pioneering work with firms at the forefront of functional integration, Barry Wacksman and Chris Stutzman identify seven principles companies must follow in order to create and deliver new value for customers and capture new revenues. Connected By Design explains how functional integration drove the transformation of market-leading companies as diverse as Nike, General Motors, McCormick & Co., and Activision to establish authentic brand relationships with their customers, enter new categories, and develop new sources of income. With Connected by Design, any company can leverage technological disruption to redefine its mission and foster greater brand loyalty and engagement.
Connected Capitalism: How Jewish Wisdom Can Transform Work
by David WeitznerIn our present state of disconnect and loss, Connected Capitalism offers us a deeper and more satisfying approach to both work and life. What should our post-COVID work world look like? In Connected Capitalism, David Weitzner shows us how to draw from the classic teachings of Judaism in order to positively transform our workplaces and our working lives. He outlines a philosophy that will empower the disenchanted to build a stable future in a world of crony capitalism, global pandemics, racial injustice, and social disconnect. Weitzner, a professor of management who chooses to look beyond management and mindfulness, envisions a workplace based on the ancient Jewish practices of mitzvah, creating a space for meaningful moments with other people, and chavrusa, co-creating and working on endeavors together. Combining these spiritual concepts with the voices of today’s political strategists, business leaders, and artists, Connected Capitalism inspires us to approach our work with curiosity, engage with those who were once strangers, and tap into a hopeful and meaningful future.
The Connected Company
by Dave Gray Thomas Vander Wal<p>To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time. <i>The Connected Company</i> shows you how.</p>
The Connected Company
by Dave Gray Thomas Vander WalWith a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up.To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time.Connected companies have the advantage, because they learn and move faster than their competitors. While others work in isolation, they link into rich networks of possibility and expand their influence.Connected companies around the world are aggressively acquiring customers and disrupting the competition. In The Connected Company, we examine what they’re doing, how they’re doing it, and why it works. And we show you how your company can use the same principles to adapt—and thrive—in today’s ever-changing global marketplace.
Connected Corporation: How Leading Companies Manage Customer-Supplier All
by Jordan D. LewisUntil now, the relationship between a company and its customers or suppliers has consisted of arms-length haggling over the price of a part or a service. Today, reveals alliance expert Jordan D. Lewis, customers and suppliers are actually embracing each other-sharing data, design work, and even research and development. The result, Lewis finds, has been a dramatic improvement in each firm's costs, quality, cycle times, and customer satisfaction-without added expense. Building on his groundbreaking work, Partnerships for Profit, Lewis shows managers how to maximize the potential of these new customer-supplier alliances-described by the Wall Street Journal as a "revolution"-by drawing upon his hands-on experience and research with best-practice firms worldwide such as Motorola, Chrysler, and Marks & Spencer.Although more and more firms now recognize the importance of customer-supplier alliances, few actually know how to make them work. Using interviews with employees ranging from top executives to purchasing and sales people, Lewis takes the reader inside these leading-edge companies and their top suppliers to show precisely how the "connected" corporation can double its competitive resources by forging customer-supplier relationships for greater financial strength, higher market share, more value, and increased operating flexibility.Lewis provides the tools managers need to structure and manage effective and successful alliances. He discusses all of the initial questions on how to get started-when to use alliances, how to choose the best partners, and how to set clear objectives targeted on high performance. Specific techniques are presented to foster joint creativity-from building interfirm teams to systems-based thinking-as well as methods for monitoring alliance performance and progress. Lewis also shows ways to develop the foundation of cooperation, negotiation, and trust between partners which is so crucial in achieving optimum competitive advantage.By capitalizing on the new customer-supplier alliances, any firm can increase its competitiveness regardless of industry, company size, or whether its focus is on goods or services. Lewis provides managers of all types with the framework they need to avoid the pitfalls and enjoy the full benefits of the connected corporation.
Connected Corporation
by Jordan D. LewisUntil now, the relationship between a company and its customers or suppliers has consisted of arms-length haggling over the price of a part or a service. Today, reveals alliance expert Jordan D. Lewis, customers and suppliers are actually embracing each other-sharing data, design work, and even research and development. The result, Lewis finds, has been a dramatic improvement in each firm's costs, quality, cycle times, and customer satisfaction-without added expense. Building on his groundbreaking work, Partnerships for Profit, Lewis shows managers how to maximize the potential of these new customer-supplier alliances-described by the Wall Street Journal as a "revolution"-by drawing upon his hands-on experience and research with best-practice firms worldwide such as Motorola, Chrysler, and Marks & Spencer. Although more and more firms now recognize the importance of customer-supplier alliances, few actually know how to make them work. Using interviews with employees ranging from top executives to purchasing and sales people, Lewis takes the reader inside these leading-edge companies and their top suppliers to show precisely how the "connected" corporation can double its competitive resources by forging customer-supplier relationships for greater financial strength, higher market share, more value, and increased operating flexibility. Lewis provides the tools managers need to structure and manage effective and successful alliances. He discusses all of the initial questions on how to get started-when to use alliances, how to choose the best partners, and how to set clear objectives targeted on high performance. Specific techniques are presented to foster joint creativity-from building interfirm teams to systems-based thinking-as well as methods for monitoring alliance performance and progress. Lewis also shows ways to develop the foundation of cooperation, negotiation, and trust between partners which is so crucial in achieving optimum competitive advantage. By capitalizing on the new customer-supplier alliances, any firm can increase its competitiveness regardless of industry, company size, or whether its focus is on goods or services. Lewis provides managers of all types with the framework they need to avoid the pitfalls and enjoy the full benefits of the connected corporation.
Connected CRM: Implementing A Data-driven, Customer-centric Business Strategy
by David S. WilliamsPraise for Connected CRM"Many books explore the subject of CRM. In this book the 'm' is for Marketing and David's seasoned perspective indeed makes it a capital 'M.' Taking core direct response marketing techniques and moving beyond the simple use of data and analytics, he explores how today's marketers can leverage advances in technology to create successful customer-centric business strategies."--Ted Ward, VP of Marketing, GEICO"A must-read for CMOs, and more importantly CEOs, to simplify all the buzzwords around 'big data' and dimensionalize the organizational change necessary to become truly customer centric." --Theresa McLaughlin, Chief Marketing and Communications Officer, Citizens Financial Group"Big Data, Social, and Cloud have become overused buzzwords with ambiguous meaning, but David brings to bear his years of industry leadership and experiences to break down today's trends and opportunities in a practical, actionable fashion. A must-read for anyone who prefers profit over PowerPoint."--Manish Bhatt, SVP and Chief Digital Officer, MetLife"In a data-rich world, consumers demand that marketers turn data into highly relevant and personal experiences--'Don't talk with me as a member of a segment, talk with me about how you will meet my unique expectations and solve my unique problems.' For those of us who grew up in the marketing world of mass and broadcast, this is a tall order. Connected CRM helps marketers unpack customer centricity for their organizations, providing real insight into the development of a framework for enterprise customer centricity; a framework that promises true sustainable advantage."--Tom Lamb, CMO, Lowe's"Never before has customer data been more available, more necessary to build sales and loyalty, and more confusing to act on. David shows exactly what needs to be done. It's about time. And we should all thank him. A lot!"--Steve Cone, EVP of Integrated Value and Strategy, AARP"The marketers who truly learn to harness the power of customer analytics and big data will take the spoils in an increasingly digital age. Those who don't will quickly find themselves on a growing heap of failed marketing plans."--Paul Guyardo, Chief Revenue and Marketing Officer, DIRECTV
The Connected Customer: The Changing Nature of Consumer and Business Markets
by Stefan Wuyts Marnik G. Dekimpe Els Gijsbrechts Rik PieteIn today’s connected consumer environment, customers are better informed and harder to please, but they also leave a more visible evidence trail in the form of improved databases and customer information. Consumers are increasingly interconnected through various sorts of social networks, a trend that is facilitated by recent advances in electronic media and telecommunication (i.e., MySpace, Facebook, Twitter and Cyworld). Consumers are also increasingly connected with brands and seek to play a more participative role in their relationship with companies, stimulating companies to reconsider how to connect with consumers. This book consists of a collection of chapters by thought-leaders in the field of marketing and beyond that deals with the rich facets of connectivity. This edited volume is a great source of research ideas and fresh theory building for academics and students in marketing and related fields who wish to understand this exciting field. It will be a source of inspiration for practitioners who are eager to take up the challenge and adapt their marketing strategies to the changing nature of consumer and business markets.
Connected Environments for the Internet of Things: Challenges and Solutions (Computer Communications and Networks)
by Zaigham MahmoodThis comprehensive text/reference presents a broad-ranging overview of device connectivity in distributed computing environments, supporting the vision of an Internet of Things (IoT). Expert perspectives are provided by an international selection of researchers from both industry and academia, covering issues of communication, security, privacy, interoperability, networking, access control, and authentication. In addition to discussing state-of-the-art research and practice, the book includes corporate analyses offering a balanced view of benefits and limitations, and numerous case studies illustrating the challenges and practical solutions. Topics and features: discusses issues of security and privacy in connected environments, with a specific focus on the impact of the IoT paradigm on enterprise information systems; examines the challenges of managing big data in IoT environments, and proposes cloud computing-based solutions to the limitations inherent in the IoT paradigm; suggests approaches to overcome service-level interoperability problems in the IoT environment; introduces a mobile IoT simulator designed to evaluate the behavior of IoT systems, in addition to a novel approach to manage hyper-connectivity in the IoT; describes the use of the Essence framework to model software development methods, and highlights the benefits of integrating data from smart buildings and IoT devices; presents an asymmetric schema matching mechanism for IoT interoperability, and explores the topic of automatic provenance capture at the middleware level; reviews emerging network topologies and communication technologies, and advises on the adoption of a data distribution service as a middleware platform for IoT systems. This practically-oriented volume serves as a complete reference for students, researchers and practitioners of distributed computing, providing insights into the latest approaches, technologies, and frameworks relevant to the IoT environment.
Connected Health: Improving Care, Safety, and Efficiency with Wearables and IoT Solution
by Richard Krohn David Metcalf Patricia SalberConnected Health is the most dynamic phenomenon in healthcare technology today. From smartphones and tablets to apps, body sensors and telemedicine, Connected Health promises to stir foundational shifts in healthcare quality and delivery. This is a watershed moment in healthcare – the Connected Health ecosystem is dramatically impacting healthcare’s stakeholders, from patients to C-Suite executives, and is delivering on the tri aim: quality care, coordination and cost savings. This new book conducts a focused examination of wearables as an explosive niches of the Connect Health market. Covering a range of issues from wearable applications in the consumer and provider spaces, to emerging technology solutions and hurdles to successful deployment, this book also provides an engaging discussion about wearables as a change agent of healthcare delivery. The discussion continues with and examination of the interplay between solutions like wearables in the Healthcare Internet of Things ("IoT") landscape. The book also explores the scope and trajectory of the Connected Health ecosystem through a combination of expert commentary and selected case studies. It serves as an educational resource as well as a practical guide in strategizing and executing a Connected Health market and product strategy.
Connected Marketing
by Paul Marsden Justin KirbyConnected Marketing is a business book about the state of the art in viral, buzz and word-of-mouth marketing. Written by 17 experts working at the cutting edge of viral, buzz and word-of-mouth marketing, Connected Marketing introduces the range of scalable, predictable and measurable solutions for driving business growth by stimulating positive brand talk between clients, customers and consumers. Edited by marketing consultants Justin Kirby (Digital Media Communications) and Dr. Paul Marsden (Spheeris/London School of Economics), and with a foreword by Emanuel Rosen (author of the bestselling ‘Anatomy of Buzz’) Connected Marketing is a collaborative work written by 17 opinion-leading consultants and practitioners working at the cutting edge of viral, buzz and word of mouth marketing. Contributing authors to Connected Marketing are Stéphane Allard (Spheeris), Schuyler Brown (Buzz@Euro RSCG), Idil Cakim (Burson-Marsteller), Andrew Corcoran (Lincoln Business School), Steve Curran, (Pod Digital), Brad Ferguson (Informative), Justin Foxton (CommentUK), Graham Goodkind (Frank PR), Justin Kirby (Digital Media Communications), Paul Marsden (Spheeris), Liam Mulhall (Brewtopia), Greg Nyilasy (University of Georgia), Martin Oetting (ESCP-EAP European School of Management), Bernd Röthlingshöfer (Independent), Sven Rusticus (Icemedia), Pete Snyder (New Media Strategies) and Thomas Zorbach (vm-people).Connected Marketing shows how businesses can harness connectivity between clients, customers and consumers as powerful marketing media for driving demand.
Connected Medical Devices: Integrating Patient Care Data in Healthcare Systems (HIMSS Book Series)
by John ZaleskiThis book explores how medical device integration (MDI) supports quality patient care and better clinical outcomes by reducing clinical documentation transcription errors, improving data accuracy and density within clinical records and ensuring the complete capture of medical device information on patients. It begins with a comprehensive overview of the types of medical devices in use and the ways in which those devices interact, then examines factors such as interoperability standards, patient identification, clinical alerts and regulatory and security considerations.
Connected or Disconnected: The Art of Operating in a Connected World
by Micke Darmell Kapil RampalThe promise of a connected world… Democratization, strengthened personal relationships, and all the knowledge in the world available at your fingertips, more or less for free. And all this regardless of whether you are in India, China, Chile, or Chad. Indeed, the connected world has changed the premise of what it means to be human, and it will continue to impact lives at a rapidly growing pace in the years to come, both on a personal and professional level. Many organizations take advantage of the “anytime, anywhere office” without accepting responsibility for the flip side. On an individual level we have accepted the promise of the connected world and headed into this new way of living without reflecting and acting upon its ramifications. This book will advise you on how to handle the challenges constant connectedness poses to our wellbeing—sleeping patterns, close relations, work-life balance, and parenting. It does not discuss whether this is a threat or an opportunity for us, because it is both. What we really need to start discussing is how to handle the new challenges that constant connection brings and when to step out of it in order to tend to our wellbeing. The book concludes that while accepting that we live in a constantly connected world, we at times need to disconnect to reconnect with the world.
Connected Planning: A Playbook for Agile Decision Making
by Ron DimonRon Dimon’s thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape. According to esteemed author, researcher, and Management professor Dr. Christopher Neck, “In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of course—and those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction.” Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in the world. This book is for CFOs, CIOs, their direct reports, and any organizational visionary or aspiring leader who wants to ‘‘bring it all together’’ and create an actionable vision and plan for improving readiness, resilience, and performance.
A Connected World: Social Networks and Organizations (Elements in Organization Theory)
by Martin Kilduff Lei Liu Stefano TasselliThis Element synthesizes the current state of research on organizational social networks from its early foundations to contemporary debates. It highlights the characteristics that make the social network perspective distinctive in the organizational research landscape, including its emphasis on structure and outcomes. It covers the main theoretical developments and summarizes the research design questions that organizational researchers face when collecting and analyzing network data. Then, it discusses current debates ranging from agency and structure to network volatility and personality. Finally, the Element envisages future research directions on the role of brokerage for individuals and communities, network cognition, and the importance of past ties. Overall, the Element provides an innovative angle for understanding organizational social networks, engaging in empirical network research, and nurturing further theoretical development on the role of social interactions and connectedness in modern organizations.
Connected World: From Automated Work to Virtual Wars: The Future, By Those Who Are Shaping It
by Father Philip LarreyThe world as we know it is changing. Driverless cars, drone deliveries and autonomous weapon systems are no longer the stuff of science fiction.But what's next for technology and business, and how will it impact our society?In Connected World, Philip Larrey of the Pontifical Lateran University explores the consequences of the new digital age in conversation with leaders including Sir Martin Sorrell, CEO of WPP, Eric Schmidt, CEO of Google's parent company Alphabet, and Maurice Lévy, CEO of Publicis Groupe.Ranging from the death of privacy to the rise of artificial intelligence, Connected World asks the existential questions which will come to define our age.
Connectedness: How the Best Leaders Create Authentic Human Connection in a Disconnected World
by Des Dearlove Lisa HumphriesImprove talent retention and employee productivity by encouraging connectedness in your firm In Connectedness, British business journalist and management theorist Des Dearlove delivers an insightful and practical discussion of how firms can build meaningful and authentic connections with their employees, encouraging productivity, improving talent retention, and creating an enduring competitive advantage. You’ll find out why the latest peer-reviewed research lends support to the notion that it is the nature of interpersonal environments – and not compensation – that many employees consider to be the most impactful when they’re deciding whether to exit a job. In the book, you’ll: Explore the most important factors that determine the connectedness of a healthy working environment Common mistakes and myths about employee wellbeing that sidetrack managerial efforts to improve working culture at a firm Examples and case studies that demonstrate the real-world impact of the ideas discussed in the book Perfect for managers, executives, directors, and other business leaders seeking to improve employee retention, productivity, engagement, and health, Connectedness is also a must-read resource for employees, human resources professionals, consultants, and everyone else with an interest in employee wellbeing and workplace productivity and safety.
Connectedness and Contagion: Protecting the Financial System from Panics
by Hal S. ScottThe Dodd--Frank Act of 2010 was intended to reform financial policies in order to prevent another massive crisis such as the financial meltdown of 2008. Dodd--Frank is largely premised on the diagnosis that connectedness was the major problem in that crisis -- that is, that financial institutions were overexposed to one another, resulting in a possible chain reaction of failures. In this book, Hal Scott argues that it is not connectedness but contagion that is the most significant element of systemic risk facing the financial system. Contagion is an indiscriminate run by short-term creditors of financial institutions that can render otherwise solvent institutions insolvent. It poses a serious risk because, as Scott explains, our financial system still depends on approximately $7.4 to $8.2 trillion of runnable and uninsured short-term liabilities, 60 percent of which are held by nonbanks. Scott argues that efforts by the Federal Reserve, the FDIC, and the Treasury to stop the contagion that exploded after the bankruptcy of Lehman Brothers lessened the economic damage. And yet Congress, spurred by the public's aversion to bailouts, has dramatically weakened the power of the government to respond to contagion, including limitations on the Fed's powers as a lender of last resort. Offering uniquely detailed forensic analyses of the Lehman Brothers and AIG failures, and suggesting alternative regulatory approaches, Scott makes the case that we need to restore and strengthen our weapons for fighting contagion.