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Crisis Communication Planning and Strategies for Nonprofit Leaders
by Brittany “Brie” Haupt Lauren AzevedoCrisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of Emergency and crisis management practices. This text discusses the evolution of crisis communication planning, the unique position of nonprofit organizations and the crises they face, along with provision of conceptual and theoretical frameworks to generate effective crisis communication plans for nonprofit organizations to utilize within diverse crises. Through the use of innovative real-life case studies investigating the impact of crisis communication plans, this book provides the foundational knowledge of crisis communication planning, theoretically supported strategies, crisis typology and planning resources. Each chapter focuses on critical strategic planning concepts and includes a summary of key points, discussion questions and additional resources for each concept. With this text, nonprofit organizations will be able to strategically plan for organization-specific and emergency management related crises, develop effective crisis communication plans, garner internal and external support and generate assessment strategies to maintain the relevancy of these plans within their future endeavors. Crisis Communication Planning and Strategies for Nonprofit Leaders offers a new and insightful approach to crisis communication planning to assist nonprofit organizations that are called upon to fulfill a variety of community needs, such as sheltering, food distribution, relief funding, family reunification services, volunteer mobilization and much more. It is an essential resource for nonprofit organizations.
Crisis Communication Strategies: How to Prepare in Advance, Respond Effectively and Recover in Full
by Amanda ColemanCrisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook for laying the groundwork before a crisis hits, meaning that when the inevitable day comes, the company already has policies and procedures in place to leap into meaningful action without delay. Crisis Communication Strategies is unique in the way it equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Moving chronologically, the book opens by looking at the skills, policies and procedures that should be set up in advance, during times of normal business operations. It then moves on to look at how those procedures can be activated when a crisis occurs and during the immediate response. Finally, it delivers strategies for true long-term recovery for both the company itself and, where necessary, the wider community. Packed with actionable tips, checklists and global case studies, Crisis Communication Strategies is the essential guide to protecting your company and building true, long-term resilience.
Crisis Communication Strategies: Prepare, Respond and Recover Effectively in Unpredictable and Urgent Situations
by Amanda ColemanIs your company equipped to deal with any kind of crisis - whether caused by internal error, customer action or social media mishap? This bestselling guide gives readers the skills, tools and knowledge to respond effectively to high-stake situations and protect your brand from disaster.Crisis Communication Strategies is a must-have guide that covers the whole span of a crisis from preparing and laying the groundwork before it occurs, during the incident and the aftermath, including the move to recovery and beyond. It guides readers through each phase, providing details of what to consider, what should be done, tips and checklists for improved responses.This second edition of Crisis Communication Strategies provides new sections on managing long-running crises. It also contains new content looking at the phases of crises, behavioural communication as a tactic and how to ensure diversity and inclusivity in tumultuous times.Supported by brand new case studies and examples from responses to events including the British Post Office scandal, Burger King's misfired International Women's Day campaign, Yorkshire cricket's racism scandal and Peloton's crises, it also explores the role of leadership in developing a crisis communication response that has people at its heart. This is an essential guide for PR and communications professionals who wish to protect their company and build long-term resilience.
Crisis Communications
by Kathleen Fearn-BanksCrisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations. Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors. A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets. Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.
Crisis Communications: A Casebook Approach (Routledge Communication Series)
by Kathleen Fearn-BanksCrisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and the precise and most appropriate audience, in addition to illustrating how to avoid potential mismanagement. The fifth edition of Crisis Communications includes updated cases that provide wider coverage of international crises and media technologies. It includes a new section on social media in crisis communication scenarios and includes additional comments from social media experts throughout various chapters. New case studies include "Police Departments and Community Trust," "The Oso Mudslide in Washington," "School Shootings: Communications To and For Children," and two additional international case studies - "Ebola Strikes Liberia: Firestone Strikes Ebola" and "Nut Rage and Korean Airlines." Previous case studies no longer in this edition can be found on the book’s companion website, which also includes the Instructor’s Manual with exercises in crisis responses, guidelines for crisis manual preparation, and other teaching tools: www.routledge.com/cw/fearn-banks. Looking at both classic and modern cases in real-world situations, Crisis Communications provides students with real-world perspectives and insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses. Also available for use with this text is the Student Workbook to Accompany Crisis Communications, providing additional discussion questions, activities, key terms, case exercises, and further content for each chapter.
Crisis Communications: A Casebook Approach (ISSN)
by Kathleen Fearn-Banks Kevin KawamotoNow in its sixth edition, this book provides engaging, practice-oriented case studies analyzing communication professionals’ crisis preparation and responses, illustrating key considerations for communicating with both internal and external stakeholders during and after a crisis.This edition continues its strength as a student-friendly text that demonstrates how to craft, target, and deliver messages during crises in order to mitigate further controversy and distress. Classic cases lay the foundation, while contemporary cases shed light on cutting-edge practices in use today. Many cases from previous editions have been updated and new cases added, including the COVID-19 crisis and U.S. vaccination campaign; Starbucks and racial discrimination at a Philadelphia branch; Will Smith and the Academiy Awards slap; Gander, Newfoundland in supporting stranded tourists after the attacks of September 11, 2001; and a look at how schools can prepare communication responses to school shootings. Each case pays particular attention to the actual and ideal use of social media in the crisis and there is a new section on the important issues of misinformation and disinformation.Crisis Communications, 6th Edition is intended for courses in crisis communication, crisis management, disaster response, corporate communications, and public relations.Student and instructor online support materials feature selected previous editions’ case studies no longer in this edition as well as an Instructor’s Manual with suggested activities, discussion questions, and sample quizzes: www.routledge.com/9780367894450.
Crisis Control For 2000 and Beyond: Boom or Bust?
by Larry BurkettBest-selling author, Larry Burkett, looks at Y2K and the growing world-wide economic instability and gives his evaluation. Will it be a boom or a bust economy? Either way, the seven basic principles he shares will provide God's wisdom to investors of all ages and incomes.
The Crisis Conundrum
by Mauro MagattiThis collection addresses the path to a new prosperity after the Great Recession. The contributors ask that if the 2008 crisis proved the unsustainability of the neoliberal development model, what does well-being mean today in advanced western democracies? What kind of production and consumption will be a feature of the coming decades? What are the financial, economic, institutional and social innovations needed to reconcile economy and society after decades of disembedding? The Crisis Conundrum offers an interdisciplinary interpretation of the crisis as an opportunity to reform capitalism and consumption societies, structurally as well as culturally. Students and scholars across a range of disciplines, including sociology, economics, development studies and European studies, with find this book of interest.
Crisis Counseling: A Guide for Pastors and Professionals
by Scott FloydDr. Floyd helps readers understand the nature of crises events, how individuals are impacted, and how to best provide help during and following times of trauma, loss, and grief.
Crisis Economics: A Crash Course in the Future of Finance
by Nouriel Roubini Stephen MihmThis myth-shattering book reveals the methods Roubini used to foretell the current crisis before other economists saw it coming and shows how those methods can help to make sense of the present and prepare for the future.
Crisis Economics: A Crash Course in the Future of Finance
by stephen Roubini Nouriel MihmOne man saw it coming. As far back as 2005, Professor Nouriel Roubini – aka 'Dr Doom' – warned that the US housing bubble was set to crash, and what would begin as a national disease would soon spread overseas resulting in a deep recession. Free market fundamentalism would fail and we'd be faced with the worst economic crisis in history, crippling our global economy and bringing the world's financial systems to a shuddering halt. Sound familiar? By guiding us through a crash course in 'crisis economics' – black swans and white swans, pressure points in the global economy, crises that extend beyond national borders and bubbles in the financial sector that spill over into the real economy – Roubini shows us that boom to bust economics does not have to be destiny. Roubini offers a course for the future: radical reform of the international financial order and a clear view of regulation, supervision and greater coordination between central banks in Europe, Asia and the United States.
La crisis en 100 apuntes (Libros para entender la crisis #Volumen)
by Ignacio EscolarLa historia de la crisis económica a través de los artículos de Ignacio Escolar Este libro es un pequeño diario de una enorme catástrofe: desde el asombro con el que descubrimos el agujero estadounidense de las subprime hasta el tsunami que nos barrió después y que ha desembocado en el incendio del euro, una crisis que aún no hemos logrado apagar, y donde los derechos de los trabajadores y el Estado del bienestar son lo primero en arder. Recordar el camino que hemos recorrido estos últimos cuatro años es tan doloroso como necesario: para valorar adónde vamos hay que saber de dónde venimos, y cómo hemos llegado hasta aquí. Porque la lucha del hombre contra el poder es la lucha de la memoria contra el olvido.
Crisis Era European Integration: Economic, Political and Social Lessons from Croatia (Routledge Studies in the European Economy)
by Jakša Puljiz Hrvoje ButkovićThe year 2023 marked the tenth anniversary of Croatia’s membership of the European Union, the last acceding country to the EU, and thus represents a fitting opportunity to explore the political, economic and social dimensions of this tremendous transformation. This book examines how Croatia has changed over the last ten years and looks at the driving forces as well as the obstacles on its post-accession path of Europeanisation.The book argues that the Croatian case has special importance given that the last decade of European integration has arguably been the most challenging one yet. It started with the Eurozone-wide sovereign debt crisis and ended with the economic hardship caused by the COVID-19 pandemic and Russia’s aggression on Ukraine. Such demanding circumstances where agenda was often defined in an ad hoc way posed a huge test for Croatia’s governmental capacity. The book provides answers to the question of how successful Croatian policymakers were in dealing with the crises-related challanges and other needed adaptations. The book explores how EU membership has affected the design and implementation of selected national public policies, the functioning of governing institutions and patterns of cooperation between main social actors. Expert contributors analyse the impact of the EU membership in two principal areas: political and economic, with individual chapters addressing relevant topics.The book is intended for researchers, academics and students interested in these issues, as well as policymakers, entrepreneurs and lobbyists concerned with European integration.
The Crisis for Young People
by Andy GreenThis book is open access under a CC BY 4. 0 license. This book provides an original and challenging analysis of one of the most pressing social issues of our times: intergenerational inequality. Based on recent mixed-method research, it explores the extent and scope of generational divides through an up-to-date analysis of the changing opportunities for young people in Britain across different life domains. A central question addressed is whether current changes are best understood as growing inequalities within and across age groups, or whether we face a genuine intergenerational decline over the life course of this and future generations of youth. Andy Green's controversial manifesto for intergenerational equity includes replacing higher education fees with a tax on graduates of all ages; the introduction of capital gains tax on sales of first homes; voting at 16, and a new charter of rights for private tenants.
The Crisis Hits Home: Stress Testing Households in Eastern Europe and Central Asia
by Victor Sulla Victoria Levin Erwin R. Tiongson Kalanidhi Subbarao Ashley Taylor Naotaka Sugawara Anna I. GueorguievaThe crisis threatens the welfare of about 160 million people in the Europe and Central Asia (ECA) region who are poor or are just above the poverty line. Using pre-crisis household data along with aggregate macroeconomic out-turns to simulate the impact of the crisis on households--transmitted via credit market shocks, price shocks, and income shocks--this report finds that adverse effects are widespread and that poor and non-poor households alike are vulnerable. By 2010, for the region as a whole, some 11 million more people will likely be in poverty and over 23 million more people will find themselves just above the poverty line because of the crisis. The aggregate results mask the heterogeneity of impact within countries, including the concentration of the poverty impact in selected economic sectors. Meanwhile, stress tests on household indebtedness in selected countries suggest that ongoing macroeconomic shocks will expand the pool of households unable to service their debt, many of them from among the ranks of relatively richer households. In fact, already there are rising household loan delinquency rates. Finally, there is evidence that the food and fuel crisis is not over and a new round of price increases, via currency adjustments, will have substantial effects on net consumers. Lessons from last year's food crisis suggest that the poor are the worst hit, as many of the poor in Albania, Kyrgyz Republic, and Tajikistan, for example, are net food consumers, with limited access to agricultural assets and inputs. The resilience of households to macroeconomic shocks ultimately depends upon the economy's institutional readiness, the flexibility of the economic policy regime, and the ability of the population to adjust. However, compared with previous crises, the scope for households to engage in their traditional coping strategies may be more limited. Fiscal policy responses in the short-term are also constrained by rapidly falling revenues. Governments in ECA have to make difficult choices over what spending items to protect and what items to cut, social protection programs to reform and scale-up, and new interventions to mitigate the impact of the crisis.
Crisis, Identity and Migration in Post-Colonial Southern Africa (Advances in African Economic, Social and Political Development)
by Nene Ernest Khalema Hangwelani Hope Magidimisha Lovemore Chipungu Tamuka C. Chirimambowa Tinashe Lukas ChimedzaThis book offers a socio-historical analysis of migration and the possibilities of regional integration in Southern Africa. It examines both the historical roots of and contemporary challenges regarding the social, economic, and geo-political causes of migration and its consequences (i. e. xenophobia) to illustrate how 'diaspora' migrations have shaped a sense of identity, citizenry, and belonging in the region. By discussing immigration policies and processes and highlighting how the struggle for belonging is mediated by new pressures concerning economic security, social inequality, and globalist challenges, the book develops policy responses to the challenge of social and economic exclusion, as well as xenophobic violence, in Southern Africa. This timely and highly informative book will appeal to all scholars, activists, and policy-makers looking to revisit migration policies and realign them with current globalization and regional integration trends.
Crisis in an Atlantic Empire: Spain and New Spain, 1808-1810 (The Johns Hopkins University Studies in Historical and Political Science #131)
by Barbara H. Stein Stanley J. SteinThe capstone of a research endeavor begun by Barbara Stein and Stanley Stein nearly sixty years ago, this volume concludes their masterful tetralogy on Spanish economic and Atlantic history.With a compelling narrative that weaves together story and thesis and brings to life immense archival research and empirical data, Crisis in an Atlantic Empire is a finely grained historical tour of the period covering 1808 to 1810, which is often called "the age of revolutions."The study examines an accumulation of countervailing elements in a spasm of imperial crisis, as Spain and its major colony New Spain struggled to preserve traditional structures of exchange—Spain's transatlantic trade system—with Caribbean ports at Veracruz and Havana in wartime after 1804. Rooted in the struggle between businessmen seeking to expand their economic reach and the ruling class seeking to maintain its hegemonic control, the crisis sheds light on the contest between free trade and monopoly trade and the politics of preservation among an enduring and influential interest group: merchants.Reflecting the authors’ masterful use of archival sources and their magisterial knowledge of the era’s complex metropolitan and colonial institutions, this volume is the capstone of a research endeavor spanning nearly sixty years.
The Crisis in Economics
by Edward FullbrookEconomics can be pretty boring. Drier than Death Valley, the discipline is obsessed with mathematics and compounds this by arrogantly assuming its techniques can be brought to bear on the other social sciences. It wasn't going to be long, therefore, before students started complaining. The vast majority have voted with their feet and signed up for
Crisis in Higher Education: A Customer-Focused, Resource Management Resolution (Resource Management)
by Mark A. VonderembseWhile many students, parents, educators, and organizations who hire their graduates hold US universities in high regard, the cost of higher education has risen much faster than the rate of inflation. High costs, in turn, have severely limited access to higher education for large portions of the US population or caused graduates and those who fall short of graduation to face substantial student loan debt. This book examines the root causes of these underlying problems and offers a comprehensive, easy-to-understand, high-impact solution. The book identifies actions that improve higher education outcomes including lower tuition costs, better access for student from low and middle income homes, faster throughput, fewer dropouts, and better job opportunities for graduates. It links a real and implementable solution to the underlying problems and their root causes. Upon finishing this book, readers should understand why the performance of higher education needs to improve and have solid ideas about how to fix it. The book focuses on public universities, but the ideas discussed are also applicable to private for-profit and not-for-profit universities. The writing style is simple and direct.
Crisis in the Caribbean (Routledge Revivals)
by Fitzroy Ambursley Robin CohenOriginally published in 1983, this anthology was the first to integrate the political experiences of the Central American mainland and the Caribbean archipelago and provides analyses of some of the most explosive events of the 1970s and 80s in this region, including the Jonestown massacre, the failures of the Burnham regime in Guyana, the tumultuous elections in Jamaica in 1980, the army officers’ coup d’état in Suriname, the revolutions in Grenada and Nicaragua and the revolutionary upheaval in El Salvador. It also shows how the regional crisis affected such prosperous countries as Trinidad and Tobago and such politically stable regimes in St. Vincent and the French colonies of Martinique and Guadelope. It also discusses the development of the first Socialist regime in the region, Cuba
Crisis in the European Monetary Union: A Core-Periphery Perspective (Routledge Studies in the European Economy)
by Giuseppe Celi Andrea Ginzburg Dario Guarascio Annamaria SimonazziAfter decades of economic integration and EU enlargement, the economic geography of Europe has shifted, with new peripheries emerging and the core showing signs of fragmentation. This book examines the paths of the core and peripheral countries, with a focus on their diverse productive capabilities and their interdependence. Crisis in the European Monetary Union: A Core-Periphery Perspective provides a new framework for analysing the economic crisis that has shaken the Eurozone countries. Its analysis goes beyond the short-term, to study the medium and long-term relations between ‘core’ countries (particularly Germany) and Southern European ‘peripheral’ countries. The authors argue that long-term sustainability means assigning the state a key role in guiding investment, which in turn implies industrial policies geared towards diversifying, innovating and strengthening the economic structures of peripheral countries to help them thrive. Offering a fresh angle on the European crisis, this volume will appeal to students, academics and policymakers interested in the past, present and future construction of Europe.
Crisis in the Eurozone
by Costas LapavitsasFirst, there was the credit crunch, and governments around the world stepped in to bail out the banks. The sequel to that debacle is the sovereign debt crisis, which has hit the eurozone hard. The hour has come to pay the piper, and ordinary citizens across Europe are growing to realize that socialism for the wealthy means punching a few new holes in their already-tightened belts.Building on his work as a leading member of the renowned Research on Money and Finance group, Costas Lapavitsas argues that European austerity is counterproductive. Cutbacks in public spending will mean a longer, deeper recession, worsen the burden of debt, further imperil banks, and may soon spell the end of monetary union itself.Crisis in the Eurozone charts a cautious path between political economy and radical economics to envisage a restructuring reliant on the forces of organized labour and civil society. The clear-headed rationalism at the heart of this book conveys a controversial message, unwelcome in many quarters but soon to be echoed across the continent: impoverished states have to quit the euro and cut their losses or worse hardship will ensue.
Crisis in the Eurozone Periphery
by Owen Parker Dimitris TsarouhasThis book investigates the causes and consequences of crisis in four countries of the Eurozone periphery – Greece, Spain, Portugal and Ireland. The contributions to this volume are provided from country-specific experts, and are organised into two themed subsections: the first analyses the economic dynamics at play in relation to each state, whilst the second considers their respective political situations. The work debates what made these states particularly susceptible to crisis, the response to the crisis and its resultant effects, as well as the manifestation of resistance to austerity. In doing so, Parker and Tsarouhas consider the implications of continued fragilities in the Eurozone both for these countries and for European integration more generally.
Crisis, Issues and Reputation Management
by Andrew GriffinThe reputation of an organisation influences who we buy from, work for, supply to and invest in. In today's complex environment, organizations have to understand and respond rapidly to shifting public values, rising expectations, demands for public consultation and increasingly intrusive news media. This is particularly important when things go wrong. Crisis, Issues and Reputation Management outlines a comprehensive approach to managing situations that may turn into crises; handling crises once they occur; and features a wide range of case studies of brands who have had to respond to a variety of crises including Nestle, Unilever, General Electric, McDonald's, Coca-cola, Cadbury, Tesco, Pan Am, RBS and more. Crisis, Issues and Reputation Management defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including advising companies on how to approach issues of Corporate Social Responsibility.
Crisis Lawyering: Effective Legal Advocacy in Emergency Situations
by Eric K. Stern Ray BresciaShines a light on the emerging field of law dedicated to responding to and resolving the crises of the twenty-first centuryIn an increasingly globalized world, a complex and interlocking web of nations, governments, non-state actors, laws, and rules affect human behavior. When crisis hits—whether that be extrajudicial detention, unprompted deportation, pandemics, or natural disasters—lawyers are increasingly among the first responders, equipped with the knowledge necessary to navigate the regulations of this ever more complex world.Crisis Lawyering explores this phenomenon and attempts to identify and define what it means to engage in the practice of law in crisis situations. In so doing, it hopes to sketch out the contours of the emerging field of crisis lawyering. Contributors to this volume explore cases surrounding domestic violence; dealing with immigrants in detention and banned from travel; policing in Ferguson, Missouri; the kidnapping of journalists; and climate change, among other crises. Their analysis not only serves as guidance to lawyers in such situations, but also helps others who deal with crises understand those crises—and the role of lawyers in them—better so that they may respond to them more effectively, efficiently, collaboratively and creatively. Crisis Lawyering shines a light on the emerging field of law dedicated to responding to and resolving the complex crises of the twenty-first century.