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Dark Horse: Achieving Success Through the Pursuit of Fulfillment

by Todd Rose Ogi Ogas

For generations, we've been stuck with a cookie-cutter mold for success that requires us to be the same as everyone else, only better. This "standard formula" works for some people but leaves most of us feeling disengaged and frustrated. As much as we might dislike the standard formula, it seems like there's no other practical path to financial security and a fulfilling life. But what if there is? In the Dark Horse Project at the Harvard Graduate School of Education, bestselling author and acclaimed thought leader Todd Rose and neuroscientist Ogi Ogas studied women and men who achieved impressive success even though nobody saw them coming. Dark horses blaze their own trail to a life of happiness and prosperity. Yet what is so remarkable is that hidden inside their seemingly one-of-a-kind journeys are practical principles for achieving success that work for anyone, no matter who you are or what you hope to achieve. This mold-breaking approach doesn't depend on you SAT scores, who you know, or how much money you have. The secret is a mindset that can be expressed in plain English: Harness your individuality in the pursuit of fulfillment to achieve excellence. In Dark Horse, Rose and Ogas show how the four elements of the dark horse mindset empower you to consistently make the right choices that fit your unique interests, abilities, and circumstances and will guide you to a life of passion, purpose, and achievement.

Dark Leadership: Narzisstische, machiavellistische und psychopathische Führung (essentials)

by Marco Furtner

Marco Furtner gibt in diesem essential eine verst#65533;ndliche Einf#65533;hrung in die Eigenschaften und Konsequenzen der dunklen F#65533;hrung. Er nimmt eine differenzierte Betrachtung von Dark Leadership vor, da sich sowohl positive als auch negative Effekte auf die Mitarbeitenden und die Organisation zeigen k#65533;nnen. Die helle und relativ selbstlose Seite von F#65533;hrung repr#65533;sentiert einen Helden, w#65533;hrend die dunkle Seite einen nach Macht strebenden Antihelden beschreibt. Dunkle F#65533;hrungskr#65533;fte haben gemeinsam, dass sie selbsts#65533;chtig, emotional kalt und manipulativ sind sowie nach Macht und sozialer Dominanz streben. Sie verfolgen unabl#65533;ssig und kompromisslos das Ziel, m#65533;chtige und prestigereiche F#65533;hrungspositionen in Organisationen zu erlangen. Dadurch kann angenommen werden, dass eine wesentliche Zahl von F#65533;hrungspositionen mit Dark Leadership-F#65533;hrungstendenzen besetzt sind.

Dark Markets: Asset Pricing and Information Transmission in Over-the-Counter Markets (Princeton Lectures in Finance #6)

by Darrell Duffie

A concise introduction to modeling over-the-counter marketsOver-the-counter (OTC) markets for derivatives, collateralized debt obligations, and repurchase agreements played a significant role in the global financial crisis. Rather than being traded through a centralized institution such as a stock exchange, OTC trades are negotiated privately between market participants who may be unaware of prices that are currently available elsewhere in the market. In these relatively opaque markets, investors can be in the dark about the most attractive available terms and who might be offering them. This opaqueness exacerbated the financial crisis, as regulators and market participants were unable to quickly assess the risks and pricing of these instruments.Dark Markets offers a concise introduction to OTC markets by explaining key conceptual issues and modeling techniques, and by providing readers with a foundation for more advanced subjects in this field. Darrell Duffie covers the basic methods for modeling search and random matching in economies with many agents. He gives an overview of asset pricing in OTC markets with symmetric and asymmetric information, showing how information percolates through these markets as investors encounter each other over time. This book also features appendixes containing methodologies supporting the more theory-oriented of the chapters, making this the most self-contained introduction to OTC markets available.

The Dark Net

by Jamie Bartlett

An Independent and New Statesman Book of the YearBeyond the familiar online world that most of us inhabit--a world of Google, Facebook, and Twitter--lies a vast and often hidden network of sites, communities, and cultures where freedom is pushed to its limits, and where people can be anyone, or do anything, they want. This is the world of Bitcoin and Silk Road, of radicalism and pornography. This is the Dark Net.In this important and revealing book, Jamie Bartlett takes us deep into the digital underworld and presents an extraordinary look at the internet we don't know. Beginning with the rise of the internet and the conflicts and battles that defined its early years, Bartlett reports on trolls, pornographers, drug dealers, hackers, political extremists, Bitcoin programmers, and vigilantes--and puts a human face on those who have many reasons to stay anonymous.Rich with historical research and revelatory reporting, The Dark Net is an unprecedented, eye-opening look at a world that doesn't want to be known.m the Hardcover edition.

The Dark Places of Business Enterprise: Reinstating Social Costs in Institutional Economics (Routledge Frontiers of Political Economy)

by Pietro Frigato Francisco J. Santos-Arteaga

This book considers Thorstein Veblen’s central preoccupation with the dark places of business enterprise, an integral part of the old institutional economics. Combining the contributions made by Karl William Kapp and Philip Mirowski, it proposes the systematization of an adjourned institutional theory of social costs of business enterprise useful for the analysis of contemporary crises. The Dark Places of Business Enterprise explores the research potential of the theory of social costs for the analysis of actual business behavior in the current globalized privatization regime. It begins with a detailed outline of Veblen’s critique of business enterprise and market competition before illustrating the methodical enrichment of this approach through Kapp’s work. Finally, it concludes by proposing the integration of the Veblenian-Kappian approach with Mirowski’s theory of markets and business doubt manufacture. The resulting theory of social costs will shed light on the ubiquitous business control of society under the now dominant computer-based technological infrastructure. This interdisciplinary foundation of the theory of social costs, encompassing knowledge from computer science and engineering to natural sciences, provides the tools required to analyze this great transformation.

Dark Pools

by Erik Banks

Dark Pools is a practical text dealing with the increasingly important topic of dark pools, or non-displayed, off-exchange trading and liquidity. A growing amount of institutional trading occurs away from exchanges and expansion in this little understood sector of the market is set to continue. The book is organized in three parts: Market Structure, Micro Issues, and Environment of the Future. The first chapters consider the development and evolution of the equity trading marketplace over the past two decades, including the creation of dedicated dark pool platforms, and introduce the concept of market liquidity, the formation of displayed and non-displayed orders, and the operation and structure of key dark pools. Attention then turns to the architecture of a typical dark pool, and how orders are routed to capture dimensions of non-displayed liquidity. This is followed by an analysis of the pricing and economics of dark liquidity and common trading strategies employed by institutions - including dark algorithms, high frequency trading and the controversial mechanism of 'gaming. ' The final chapters analyze the regulatory and control framework and consider how dark pools may evolve in a post-financial crisis world.

Dark Pools: The Rise of A. I. Trading Machines and the Looming Threat to Wall Street

by Scott Patterson

A news-breaking account of the global stock market's subterranean battles, Dark Pools portrays the rise of the "bots"- artificially intelligent systems that execute trades in milliseconds and use the cover of darkness to out-maneuver the humans who've created them.In the beginning was Josh Levine, an idealistic programming genius who dreamed of wresting control of the market from the big exchanges that, again and again, gave the giant institutions an advantage over the little guy. Levine created a computerized trading hub named Island where small traders swapped stocks, and over time his invention morphed into a global electronic stock market that sent trillions in capital through a vast jungle of fiber-optic cables. By then, the market that Levine had sought to fix had turned upside down, birthing secretive exchanges called dark pools and a new species of trading machines that could think, and that seemed, ominously, to be slipping the control of their human masters. Dark Pools is the fascinating story of how global markets have been hijacked by trading robots--many so self-directed that humans can't predict what they'll do next.

Dark Pools and High Frequency Trading For Dummies

by Jay Vaananen

A plain English guide to high frequency trading and off-exchange trading practices In Dark Pools & High Frequency Trading For Dummies, senior private banker Jukka Vaananen has created an indispensable and friendly guide to what really goes on inside dark pools, what rewards you can reap as an investor and how wider stock markets and pricing may be affected by dark pools. Written with the classic For Dummies style that has become a hallmark of the brand, Vaananen makes this complex material easy to understand with an insider's look into the topic. The book takes a detailed look at the pros and the cons of trading in dark pools, and how this type of trading differs from more traditional routes. It also examines how dark pools are currently regulated, and how the regulatory landscape may be changing. Learn what types of dark pools exist, and how a typical transaction works Discover the rules and regulations for dark pools, and some of the downsides to trading Explore how dark pools can benefit investors and banks, and who can trade in them Recognize the ins and outs of automated and high frequency trading Because dark pools allow companies to trade stocks anonymously and away from the public exchange, they are not subject to the peaks and troughs of the stock market, and have only recently begun to take off in a big way. Written with investors and finance students in mind, Dark Pools & High Frequency Trading For Dummies is the ultimate reference guide for anyone looking to understand dark pools and dark liquidity, including the different order types and key HFT strategies.

The Dark Side: Critical Cases on the Downside of Business

by Albert J. Mills Emmanuel Raufflet

The discredit of a certain brand of capitalism – and the managers that practice it – continues apace. The increasing lack of tolerance for short-term thinking and a systematic neglect of the social, regulatory, and economic conditions in which business ought to operate means we are entering a time of trouble and questions – an era of economic, social, and environmental turbulence. There is a critical need for business educators and trainers to expose students and managers to these issues to examine, explore, and understand the different multifaceted, complex phenomena of our late capitalist era. There is also a need to foster a climate for future and current business managers to reflect, feel, and think differently both ethically and cognitively. The 16 innovative case studies in The Dark Side: Critical Cases on the Downside of Business are designed for this very purpose: to provoke reflection and debate; to challenge and change perceptions; and to create responsible managers. The cases are innovative in two ways. First, in terms of content they acknowledge the diversity of actors and interests in and around organizations. They contain different levels of analysis, and propose different points of view and logics. They recognize that decisions that seem sound when they are made may actually contain the seeds of their later failure. Second, these cases are innovative in terms of format. Whereas most cases are formatted around decision-making situations, these are more diverse and open-ended. This stimulates the use of "judgment" – the capacity to synthesize, integrate, and balance short- and long-term effects, appreciate effects on different groups, and learn to listen and evaluate. Whereas decision-making is the key skill when confronting complicated issues and situations, "judgment-making" relies on experience and is a far better tool in the complex, murky, gray areas typical of business ethics. The cases included here are all finalists or award-winners from the first seven years of the Dark Side of Business Case Competition, a joint event of the Academy of Management's Critical Management Studies Section and Management Education Section. In many areas of management, case studies are almost exclusively devoted to "best practice" cases or difficult decisions faced by basically well-managed firms. When educators look for resources to illustrate to students the more typical cases, let alone the really scandalous practices of the worst firms, the cupboard is almost entirely bare. From the beginning, the Dark Side competition aimed at encouraging case studies that integrate socio-political issues with organizational dynamics, thus contextualizing organizational and management problems within the broader system of capitalism. These cases comprise a diverse and rich collection from a range of countries, continents, and issues and focus on interactions in business organizations as well as between business organizations and groups and societies. The Dark Side: Critical Cases on the Downside of Business is divided into four sections. The first sheds light on gray areas in the behavior of businesses. The second concerns the interactions between business and local communities in diverse countries. The third concerns crises, and specifically how firms may create or manage them. Finally, the fourth section concerns gray areas in business behavior in the global context. The Dark Side: Critical Cases on the Downside of Business will be an essential purchase for educators and is expected to be a widely used resource at all levels of management education.Online Teaching Notes to accompany each chapter are available on request with the purchase of the book.

The Dark Side 2: Critical Cases on the Downside of Business

by Pauline Fatien Diochon Emmanuel Raufflet Albert J. Mills

This second collection of outstanding shortlisted contributions from the Critical Management Studies (CMS) Interest Group of the Academy of Management (AOM) Dark Side" case-writing competition continues to go where other business case studies fear to tread.There are very many case studies of business best practice when engaging with social, environmental and ethical issues. But when educators look for resources to illustrate to students the more typical examples of bad – let alone scandalous – practices of some firms, the cupboard is almost entirely bare. And yet there is a critical need for business educators to expose students and managers to such issues to understand the different multifaceted phenomena of our late capitalist era; to support critical, reflective moral development; and to reflect and understand the complexities of organizational life. To argue that such cases deal with the bad apples in an otherwise functioning system misses the point. Whether focusing on the phone-hacking scandals at national newspapers, the influence of big pharma companies on clinical trials, the Bhopal tragedy or the use of child labour in the garment industry, the problems discussed are of major importance and in many cases have been demonstrated to be common practice for particular companies. Good news they are not, but all are stimulating and present students with dilemmas and decisions to make in a myriad of ways.Each of these 14 selected cases from 2009–2012 has been thoroughly documented, peer-reviewed and edited. They cover four continents (Asia, the Americas, Europe, and Oceania) and both business and public organizations. The industries covered range from extractive industries, the energy industry, consumer products, pulp and paper, movies, media, municipal affairs, academia, banking, and the drug industry. The book is split into three sections: 'Community and Environment'; 'Human Rights and Business'; and 'Ethics and Policy'.Online Teaching Notes to accompany each chapter are available on request with the purchase of the book.

The Dark Side 3: Critical Cases on the Downside of Business

by Fernanda Sauerbronn Pauline Fatien Diochon Albert J. Mills Emmanuel Raufflet

This third collection of outstanding contributions from the Critical Management Studies (CMS) Division of the Academy of Management (AOM) continues to challenge business practice in ways not tackled by other more typical business case studies. There is a critical need for business educators to expose students and managers to the multifaceted phenomena of doing business in the twenty-first century; to support critical, reflective moral development; and to reflect and understand the complexities of organizational life. Is the system broken? Is there need for more systemic change? The cases explore a number of critical issues at some of the largest industries and companies in the world, including wealth creation and human rights in mining, the CSR approaches at Coca-Cola, the palm oil industry, and the supply chain at Apple Inc. Online Teaching Notes to accompany each chapter are available on request with the purchase of the book.

The Dark Side of Bank Wholesale Funding

by Rocco Huang Lev Ratnovski

A report from the International Monetary Fund.

The Dark Side of CRM: Customers, Relationships and Management

by Bang Nguyen Lyndon Simkin Ana Isabel Canhoto

Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing and loyalty, and ultimately for a firm’s profitability and RoI. The management of customer relationships is core to the success and even survival of the firm. As The Dark Side of CRM explores, this is an area fraught with difficulties, duplicitous practice and undesirable behaviours. These need acknowledging, mitigating and controlling. This book is the first of its kind to define these dark sides, exploring also how firms and policy-makers might address such behaviours and manage them successfully. With contributions from many of the leading exponents globally of CRM and understanding customers, The Dark Side of CRM is essential reading for students, researchers and practitioners interested in managing customers, relationship marketing and CRM, as well as social media and marketing strategy.

The Dark Side of East London

by David Charnick

Just hearing the phrase the East End summons up images of slums and dark alleyways, with Jack the Ripper appearing from the mist, or housing estates and pubs where you might find the Kray twins. It is a place of poverty and menace, yet these images can prevent us from seeing the reality of life east of the City of London, and of its dark history. This study features stories of crimes and misdeeds that show what life was like in this area before the 'East End' existed. They also reflect the changes caused as the settlements of the Tower Hamlets became absorbed by the new metropolis of London.As there is nothing new under the sun, so these stories find their modern counterparts in our times. However, they also take us into unfamiliar territory as they bring to light the often forgotten past that underlies the present-day streets and lurks behind the faades of some of the areas older buildings. Many of the stories will be unfamiliar and indeed strange, but yet they show how the character and notoriety of the Citys famous shadow has been formed. Paying scrupulous attention to place, this volume features a wealth of specially-commissioned photographs, allowing the reader to locate these stories in the present-day London Borough of Tower Hamlets.

The Dark Side of Emotional Labour (Routledge Studies in Management, Organizations and Society)

by Jenna Ward Robert McMurray

The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.

Dark Side of Entrepreneurship

by Manfred F.R. Kets de Vries

Research on 38 entrepreneurs from a wide range of industries reveals them as achievement oriented, liking to take responsibility for decisions, and disliking repetitious work. Entrepreneurs tend to be visionary, creative, and have high levels of energy. The industries and jobs they create stimulate the economy. But their strong personality traits can make them difficult people to work with. Difficult characteristics include: a need for control, a sense of distrust, desire for applause, and particular defenses.

The Dark Side of Globalisation (International Political Economy Series)

by Leila Simona Talani Roberto Roccu

Firmly rooted in the International Political Economy (IPE) tradition, this book addresses the negative consequences of globalisation, what is termed here the ‘dark side of globalisation’. It explores different definitions of globalisation, whether the globalisation we have seen since the 1970s is substantially new, and to what extent it can be governed. Building on these foundations, the work assesses the prospects for de-globalisation. By focusing on this dark side of globalistion, the authors show how the global economic crisis, and its various local and sectorial manifestations, intensified – rather than generated – existing trends. This scholarship provides an account of the current predicament that is both more complex and more persuasive than the opposition between globalisation and de-globalisation.

The Dark Side of Leadership: An Institutional Perspective

by Bekir Emre Kurtulmuş

Contrary to the notion that leaders contribute to positive behaviour within organisations, this book reflects growing interest in the ‘dark side’ of leadership: the unethical and immoral personalities that can reside in positions of power. Drawing on empirical and theoretical analysis, the author examines immorality within leadership and the underlying causes behind this behaviour. Focusing on the impact of institutional pressures, this book analyses how such behaviour is influenced by internal and external factors. By employing a theoretical framework, the author seeks to demonstrate that institutions either compel leaders to be ethical and moral, or in contrast, they actually provide legitimacy for immoral actions. An insightful and thought-provoking read, The Dark Side of Leadership will be of interest to those studying leadership, HRM, and business ethics, as well as social psychology scholars.

The Dark Side of Management: A Secret History of Management Theory

by Gerard Hanlon

What isn’t management and why doesn’t it matter? This compelling book leads the reader away from the stories told by managers and management theories to show the secret history of the field. In characterizing the progress of management as a war on workers, this book offers a controversial and revealing alternative intellectual history of this overwhelming discipline. The author employs a unique range of theories and sources, including the founding fathers of management, US labour and social history, and earlier intellectual figures such as Marx and Weber alongside the contemporary insights of Foucault and European and American workerist and post-workerist thought, to shed light on the world of management. This book is key reading for researchers and students across the social sciences. With a controversial and stimulating approach, it also engages readers with a general interest in business and management issues.

The Dark Side of Nudges (Routledge Frontiers of Political Economy)

by Maria Alejandra Madi

The concept of "nudging" has hit news headlines in recent years following the implementation of nudge policies in many parts of the world, the establishment of behavioural policy units in some countries, and the award of the Nobel Prize in Economics to the behavioural economist Richard Thaler in 2017. However, questions remain about whether nudging is an optimal approach to policy-making. This book presents a critical approach to the study of nudging to highlight the foundations, rationale and effects of current policy-making trends in the neoliberal age of behavioural economics. In this provocative book, the author presents a re-examination of the methodological foundations of behavioural economics and its consequences for addressing the deep social and economic policy challenges of our times. It is argued that, although the concept of nudge proposed by Richard Thaler and Cass Sunstein rejects the theorization of economic behaviour under models of strict rationality, nudge policies focus on methodological individualism in economic thinking and economic policy. The complexity of social and economic policy problems of the twenty-first century calls for a revision of our conceptual outlooks, and to increase recognition of the failure of methodological individualism in economics to address the unprecedented social, political, and environmental challenges of globalization. Offering a new take on the epistemological assumptions underlying behaviourally-informed policies, this book will prompt the general public to consider new ideas about the darker side of behavioural economics.

The Dark Side of Organizational Behavior: Examining Undesirable Aspects of Organizational Life (Routledge Studies in Management, Organizations and Society)

by H. Cenk Sözen H. Nejat Basım

The Dark Side of Organizational Behavior aims to gather all the micro and meso level topics about the dark side of organizations that may guide management practitioners, researchers, and students. The history before the modern human civilization is full of multiple types of conflicts, wars, struggles and violence. Modernization project has constructed a desired reality of human being and has somehow concealed the dark side of human interactions. Through this outlook, this book explores the realities of the dark side of organizations and how these realities may have the potential to change previous assumptions about business life. The field of Organizational Behavior is dominated by the positive aspects of the business life, but conflict, war, struggle, and violence have always been a part of history. It is not possible to isolate organizational participants from negative emotions like hostility, dislike, hate, jealousy, rage, and revenge. A manager may devote most of their time to cope with conflicts, deviant behaviors, ambitious individuals, gossips, and dysfunctional rivalry among employees. It is evident that negative events and interactions among employees cost more time and energy for a manager than the positive side of organizational life. Therefore, exploring the realities of the dark side of organizations may have the potential to change previous assumptions about business life. This book will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies and behavior, human resource management, employment relations, and organizational psychology.

The Dark Side of Prosperity: Late Capitalism’s Culture of Indebtedness

by Mark Horsley

This book offers a critical analysis of consumer credit markets and the growth of outstanding debt, presenting in-depth interview material to explore the phenomenon of mass indebtedness through the life trajectories of self-identified debtors struggling with the pressures of owing money. A rich and original qualitative study of the close relationship between financial capitalism, consumer aspirations, social exclusion and the proliferation of personal indebtedness, The Dark Side of Prosperity examines questions of social identity, subjectivity and consumer motivation in close connection with the socio-cultural ideals of an ’enjoyment society’ that binds the value of the lives of individuals to the endless acquisition and disposal of pecuniary resources and lifestyle symbols. Critically engaging with the work of Giddens, Beck and Bauman, this volume draws on the thought of contemporary philosophers including Zizek, Badiou and Rancière to consider the possibility that the expansion of outstanding consumer credit, despite its many consequences, may be integral to the construction of social identity in a radically indeterminate and increasingly divided society. A ground-breaking work of critical social research this book will appeal to scholars of social theory, contemporary philosophy and political and economic sociology, as well as those with interests in consumer credit and cultures of indebtedness.

The Dark Side of Social Media: A Consumer Psychology Perspective

by Angeline Close Scheinbaum

The Dark Side of Social Media takes a consumer psychology perspective to online consumer behavior in the context of social media, focusing on concerns for consumers, organizations, and brands. Using the concepts of digital drama and digital over-engagement, established as well as emerging scholars in marketing, advertising, and communications present research on some unintended consequences of social media including body shaming, online fraud, cyberbullying, online brand protests, social media addiction, privacy, and revenge pornography. It is a must-read for scholars, practitioners, and students interested in consumer psychology, consumer behavior, social media, advertising, marketing, sociology, science and technology management, public relations, and communication.

The Dark Side of Software Engineering

by Robert L. Glass Johann Rost

Betrayal! Corruption! Software engineering?Industry experts Johann Rost and Robert L. Glass explore the seamy underbelly of software engineering in this timely report on and analysis of the prevalance of subversion, lying, hacking, and espionage on every level of software project management. Based on the authors' original research and augmented by frank discussion and insights from other well-respected figures, The Dark Side of Software Engineering goes where other management studies fear to tread -- a corporate environment where schedules are fabricated, trust is betrayed, millions of dollars are lost, and there is a serious need for the kind of corrective action that this book ultimately proposes.

The Dark Side of the Workplace: Managing Incivility

by Annette B. Roter

The workplace can be a hotbed of difficulty and incivility—from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions. There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives. This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment.

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