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CRM goes digital: Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen (Edition Sales Excellence)

by Mario Pufahl Martin Stadelmann David D. Laux

Wie verändert sich das Customer-Relationship-Management durch die digitale Transformation? Dieses Buch verrät es Ihnen!Das Kundenmanagement hat seit der Digitalisierung vollkommen neue Formen angenommen. Dieses CRM-Buch von Martin Stadelmann, Mario Pufahl und David Laux widmet sich daher den neuen Ansätzen, die Vertrieb, Marketing und Service mittlerweile dominieren:Omnichannel- oder Mobile-CRM-KonzepteBig Data- und Social-Media-InstrumenteCustomer-Experience- oder Customer-Loyalty-AnsätzeKünstliche Intelligenz etc.In diesem zukunftsweisenden, praxisorientierten und konzeptionell fundierten Customer-Relationship-Management-Buch erfahren Sie mehr über folgende Themen:zukünftige Entwicklung im Kundenmanagement mittels eines digitalen CRMs (dCRM)Auswirkungen der Digitalisierung auf die Produkt- und Serviceoptimierung bzw. auf Vertriebssteuerung und KundenbindungVerbesserung der Vertriebsperformance durch eine radikale KundenorientierungDie Antworten auf diese und weitere Fragen geben fachkundige Experten aus Wissenschaft und Praxis. CRM goes digital – In diesem Buch erhalten Sie konkrete Handlungsempfehlungen.CRM-Systeme sind wichtige Instrumente kundenorientierter Unternehmen. Dennoch unterscheiden sich die Anforderungen und Lösungsmöglichkeiten bei jeder Firma. Die hier vorgestellten Handlungsempfehlungen dienen lediglich als Orientierung für Entscheider. Um ein möglichst großes Spektrum zu erfassen, enthält das Buch exemplarisch ausgewählte Branchenbeispiele, die Ihnen nicht nur die Grundlagen vermitteln, sondern ebenfalls den Umgang mit Technologien wie Customer Journey Management oder Cloud-CRM erläutern. Nutzen Sie begleitend zur Lektüre die SN More Media App, um auf das Zusatzmaterial und die Erklärvideos zuzugreifen.

CRM in der Public Cloud: Praxisorientierte Grundlagen und Entscheidungsunterstützung (essentials)

by Rainer Schmidt Michael Möhring Barbara Keller

Dieses essential stellt fundiert und praxisorientiert die Grundlagen von CRM in der Public Cloud dar. Das Autoren-Team gibt einen grundlegenden Einblick in das Cloud-Computing basierte Customer Relation Management und zeigt auf, welche Faktoren die Kombination der beiden beeinflussen. Sie erfahren, wie ein Public-Cloud-CRM-System eingef#65533;hrt werden kann, worauf dabei zu achten ist und welche Systeme schon existieren.

CRM Systems in Industrial Companies

by Andrea Perna Enrico Baraldi

CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM. This book proposes an alternative conceptualization of CRM: relying on the industrial marketing and purchasing (IMP) perspective, CRM becomes a socio-technical "resource" which needs to be connected to the other resources before it can create effects on customer relationships. Featuring an extensive case study of an internally developed CRM system, the book unveils the non-linear and unpredictable nature of implementing and using CRM. Having installed the CRM system is no guarantee that it will be utilized and create effects on customer relationships. As this book demonstrates, CRM can contribute value only if it becomes interfaced with individual users, and with intra- and inter- organizational context of use. More precisely, in order to produce positive effects, CRM has to match the individual user's specific information needs and attitude toward IT; it has to be supported by high internal coordination between organizational units; and it has to match the history and logic of the external relationships to which it is applied. By highlighting these demanding conditions, this book reveals how truly challenging it is to extract value from CRM systems.

Croatia - Culture Smart!: The Essential Guide to Customs & Culture

by Irina Ban

Don't pack anxiety in your suitcase! By reading Culture Smart! Croatia before you go, will ease your travel, help you to make friends and avoid confusion. Culture Smart! Croatia will help you to understand local manners, customs and laws. Culture Smart! Croatia goes the extra mile to help you brush up on your cultural small talk and will make you confident in leaving your comfort zone far behind. Walk hand in hand with a Culture Smart! guide and avoid misunderstandings that could cost you valuable time, money and enjoyment. . . With Culture Smart! Croatia you will learn about daily living, historical perspectives, taboos, business etiquette, eating and drinking and much more, allowing you to experience the country like a native. Be responsible, be Culture Smart!

Croce, the King and the Allies: Extracts from a diary by Benedetto Croce, July 1943 - June 1944 (Collected Works)

by Benedetto Croce

Originally published in English in 1950 this is one of the most revealing works by one of Italy’s foremost philosophers of the 20th century, who was also a courageous and effective opponent of Fascism. Following the Allied landing at Salerno, Croce was called upon by kings, princes, generals and politicians and asked to decide question of vital importance to Italy. This book records the notes Croce made on political matters in 1943 and 1944 and includes some of the many documents Croce possessed which referred to the attempt in Naples (noted in the Autumn of 1943) to form a Corps of Italian volunteers.

Cronistas bohemios: La rebeldía de la Gente Nueva en 1900

by Miguel Angel del Arco

El retrato de una época legendaria para la esfera intelectual española y el sector del periodismo, a través de cinco de sus protagonistas. Alrededor de 1900 las redacciones de los periódicos estaban repletas de bohemios que acudían allí para calentarse o para demandar una colaboración. Pero no todos eran hampones y pedigüeños. Entre ellos había literatos de altura que pasaron a la historia como la Gente Nueva y fueron coetáneos, compañeros de café y colegas de modernistas y noventayochistas. Algunos de ellos fueron auténticos pioneros, los primeros corresponsales, cronistas y reporteros, y conformaron los inicios del periodismo moderno. Además de una magnífica contextualización histórica y la descripción de las relaciones entre el periodismo y bohemia de aquel tiempo, Cronistas bohemios reúne algunos de los mejores textos -precedidos de un perfil de cada autor-, excelente muestra de las grandes aportaciones de esta bohemia a la historia del periodismo, esencialmente en el lenguaje (basado en la paradoja y el uso de la palabra como explosivo), el contenido (de calado social) y el humor(a menudo ácido, incluso negro). Los cinco autores aquí reunidos son Antonio Palomero, Alejandro Sawa, Pedro Barrantes, Joaquín Dicenta y Luis Bonafoux, nombres que hoy no representan gran cosa. Sin embargo, estos textos tienen muy poco que envidiar, en calidad, en estilo, en atrevimiento y en novedoso enfoque, a lo que muchos años después conoceríamos como nuevo periodismo. Se pueden leer, hoy mismo, con gusto y asombro. Reseñas:«Además de una magnífica contextualización histórica y la descripción de las relaciones entre periodismo y bohemia de aquel tiempo, Cronistas bohemios reúne algunos de los mejores textos, precedidos de un perfil de cada autor, excelente muestra de las grandes aportaciones de esta bohemia a la historia del periodismo, esencialmente en el lenguaje (basado en la paradoja y el uso de la palabra como explosivo), el contenido (de calado social) y el humor (a menudo ácido, incluso negro).»Todo Literatura «No dejaron huella aparente en el oficio. La Guerra Civil partió en dos el rastro de aquellos hombres en beneficio de una amnesia triunfal que borró su estela. Pero de esos días delirantes quedan sus crónicas y el peso de leyenda que los enclavijó en la bohemia cuando en verdad fueron algo más. En un entorno de sacamantecas, feriantes de café y colmeneros del hambre y la cazalla, dibujaron un periodismo de buen paño que se levantó en los periódicos, en las redacciones de vinagre y ruido, en el fervor de un Madrid sacudido de miseria y sediento de honor, síntomas de una época tremenda y feliz. De una forma de hacer periódicos con el ideal puesto en el último café que cierra más allá de la madrugada.»Antonio Lucas, El Mundo

Crony Capitalism: Corruption and Development in South Korea and the Philippines (Cambridge Studies in Comparative Politics)

by David C. Kang Robert H. Bates Ellen Comisso Peter Lange Joel Migdal Helen Milner

Why has the literature on Asian development not addressed the issue of money politics in Korea? How can we reconcile the view of an efficient developmental state in Korea before 1997 with reports of massive corruption and inefficiency in that same country in 1998 and 1999? Politics is central to the answer. <p><p>In this book the author makes two arguments. First, both Korea and the Philippines experienced significant corruption throughout the post-independence era. Second, political - not economic - considerations dominated policy making in both countries. Focusing on the exchange of favors for bribes between state and business, the author argues that politics drove policy choices, that bureaucrats were not autonomous from political interference in setting policy, and that business and political elites wrestled with each other over who would reap the rents to be had. Even in Korea, corruption was far greater than the conventional wisdom allows.

Crony Capitalism and Economic Growth in Latin America: Theory and Evidence

by Stephen Haber

Crony capitalism systems—in which those close to political policymakers receive favors allowing them to earn returns far above market value—are a fundamental feature of the economies of Latin America. Haber and his expert contributors draw from case studies in Mexico, Brazil, and other countries around the world to examine the causes and consequences of cronyism.

Crony Capitalism in India: Establishing Robust Counteractive Institutional Frameworks (Palgrave Studies in Indian Management)

by Naresh Khatri Abhoy Ojha

Crony Capitalism in India provides a comprehensive and scholarly examination of the important topic of crony capitalism, filling an important gap in the market. Bringing together experts from various backgrounds, it addresses the key underpinnings of this complex and multifarious issue. Given the emergent nature of the Indian economy, this book provides important information for decision makers in both government and business to help establish a robust institutional framework that is so desperately needed both in India and globally.

Crony Capitalism in US Health Care: Anatomy of a Dysfunctional System (Routledge Focus on Business and Management)

by Naresh Khatri

The US political system has come to depend upon money too much. The US health care industry spends the most on political lobbying among all the 13 industrial sectors in the US economy. The government regulatory agencies at both federal and state levels have been "captured" by the health industry interest groups meaning that the regulatory agencies respond to the interests of the industry but not those of citizens. This book employs a broad theoretical framework of crony capitalism to understand US health care system dysfunction. This framework has not been applied before in any serious manner to understand the shortcomings in the US health care system. Specifically, the book examines the role of seven key players using this framework - politicians/interest groups, pharmaceutical companies, private health insurers, hospitals/hospital networks, physicians, medical device manufacturers, and the American public. Crony capitalism is a destructive force and is rampant in US health care system, causing much waste, inefficiencies, and malaise in the system. Current efforts and initiatives, such as patient-centered medical homes and precision medicine, for improving/reforming the system are of mere academic interest and tantamount to taking aspirin to treat cancer. They do not even pretend to address the root cause of the problem, namely, crony capitalism. Offering prescriptions to fix the U.S. health care system based on a comprehensive diagnosis of the dysfunction, this book will be of interest to researchers, academics, policymakers, and students in the fields of health care management, public and non-profit management, health policy, administration, and economics, and political science.

Crony Comprador Capitalism: The Institutional Origins of China’s Rise and Decline

by Jianyong Yue

This book offers a multidisciplinary redefinition of China's model of crony comprador capitalism. The author argues that this model emerged through the fusion of market Leninism and global capitalism in the early 1990s within the post-Cold War and post-Communist global context. While driving robust export-led growth, this approach hindered China's structural transformation and limited its ascent, ironically leading to the regime's accelerating totalitarian turn and the onset of a new Cold War. In line with the call for ‘Capitalism 3.0,’ the book advocates Western decoupling from China and promoting the country's transition to a democratic developmental state, fostering a safer world for democracy over autocracy. It will be of interest to academics and policy-makers in a wide range of fields, including political economy, political studies, international relations, and economic history.

Cronyism and Elite Capture in Egypt: From Businessmen Cabinet to Military Inc. (Routledge Studies in Middle Eastern Politics)

by Sarah Smierciak

Examining business-state networks in Egypt (1991-2020), this book highlights the complicity of international actors in facilitating inequality and elite capture. The interdisciplinary methodology argues that Western actors promoting market liberalization have served as central partners in enabling elites to capture the fruits of Egypt’s economic reforms. In the years leading up to the 2011 Revolution, Egypt’s crony capitalism reached new levels of visibility with the appointment of a "Businessmen Cabinet." The businessmen-turned-state representatives ushered in a wave of "market liberalizing" reforms, expanding avenues for the abuse of power. Providing a detailed look at some of this period’s chief beneficiaries, including a number of Egypt’s wealthiest oligarchs, the volume follows their ascent from former President Hosni Mubarak’s first round of neoliberal reforms in 1991 through his last wave of reforms beginning in 2004 and ending in regime overthrow. The final chapter examines the fate of these elites under the brief rule of Muslim Brotherhood President, Mohammed Morsi, and of Abdel Fattah el Sisi’s current military-backed regime. Based on five years of fieldwork and dozens of interviews with businessmen and state representatives, this book offers a unique look into the politics of policy, and inequality, in Egypt. It will be of interest to scholars reading political economy, international development, and the Middle East studies.

Crook County: Racism and Injustice in America's Largest Criminal Court

by Nicole Gonzalez Van Cleve

Americans are slowly waking up to the dire effects of racial profiling, police brutality, and mass incarceration, especially in disadvantaged neighborhoods and communities of color. The criminal courts are the crucial gateway between police action on the street and the processing of primarily black and Latino defendants into jails and prisons. And yet the courts, often portrayed as sacred, impartial institutions, have remained shrouded in secrecy, with the majority of Americans kept in the dark about how they function internally. Crook County bursts open the courthouse doors and enters the hallways, courtrooms, judges' chambers, and attorneys' offices to reveal a world of punishment determined by race, not offense. Nicole Gonzalez Van Cleve spent ten years working in and investigating the largest criminal courthouse in the country, Chicago-Cook County, and based on over 1,000 hours of observation, she takes readers inside our so-called halls of justice to witness the types of everyday racial abuses that fester within the courts, often in plain sight. We watch white courtroom professionals classify and deliberate on the fates of mostly black and Latino defendants while racial abuse and due process violations are encouraged and even seen as justified. Judges fall asleep on the bench. Prosecutors hang out like frat boys in the judges' chambers while the fates of defendants hang in the balance. Public defenders make choices about which defendants they will try to "save" and which they will sacrifice. Sheriff's officers cruelly mock and abuse defendants' family members. Crook County's powerful and at times devastating narratives reveal startling truths about a legal culture steeped in racial abuse. Defendants find themselves thrust into a pernicious legal world where courtroom actors live and breathe racism while simultaneously committing themselves to a colorblind ideal. Van Cleve urges all citizens to take a closer look at the way we do justice in America and to hold our arbiters of justice accountable to the highest standards of equality.

Crosley

by David Chen Tom Nicholas

In October 1941, a top secret envoy from the U.S. military was sent to Crosley Corporation in Cincinnati, Ohio to request their assistance to construct a weapon that would drastically strengthen the defenses of U.S. troops: the proximity fuze. Such a fuze would allow enemy aircraft to be shot down with a rate of accuracy well above that of previous weaponry. The task would be a challenging one, as conventional wisdom held that it took at least four years for a weapon to go from concept to production, whereas the proximity fuze was needed on a shorter time frame. Moreover, the production process would be complex, requiring hundreds of components produced by dozens of manufacturers, all of which Crosley would have to assemble to produce the finished product. Would Crosley accept the assignment?

Cross-Border Data Transfers Regulations in the Context of International Trade Law: A PRC Perspective

by Yihan Dai

This book focuses on the PRC’s cross-border data transfer legislation in recent years, as well as the implications for international trade law. The book addresses the convergence of industries and technologies notably caused by digitization; the issue of conflicts between goods and services; and the General Agreement on Tariffs and Trade (GATT) and General Agreement on Trade in Services (GATS) as well as the difficulty of classifying service sectors under WTO members’ commitments. The book also examines the FTAs that entered into force after 2012 that regulate digital trade beyond the venue of the WTO and analyzes their rules of relevance for cross-border data flows and international trade. It asks whether and how these FTAs have deliberately reacted to the increasing importance of data flows as well as to the trouble of governing them in the context of global governance

Cross-Border Economic Cooperation Between China and Southeast Asian Countries (Research Series on the Chinese Dream and China’s Development Path)

by Zanxin Wang Wei Wei

This book focuses on how to promote cross-border economic cooperation in the context of China national strategy including BRI. This book summarizes the existing regional economic development theories and sorts out the relevant theories of cross-border economic cooperation. Then, it analyzes the industrial development of China's southwestern border and neighboring countries, the main reasons of rural household poverty in the border ethnic areas by means of empirical methods, and proposes corresponding policy implications. Also, it explores the current border investment and trade policies of China, and compares the similarities and differences between China and Vietnam, and Laos and Myanmar.

Cross-border Electronic Banking: Challenges and Opportunities

by Chris Reed Ian Walden Laura Edgar

Cross-border Electronic Banking addresses everything from the changes made to payment clearing since the deregulation of cross-border flows of funds, to the development of capital adequacy ratios and the Euro. This insightful and revealing book, backed up by extensive practical experience, will alert you to the ways that electronic banking practices affect even the simplest daily transactions, and will unveil the legal technicalities imposed by these developments.

Cross-border EU Employment and its Enforcement: An Analysis of the Labour and Social Security Law Aspects and a Quest for Solutions

by Yves Jorens

This book provides insights into the complex labour and social security framework of EU employment and its enforcement. Starting from an analysis of the various EU instruments and case law, it outlines the complicated legal framework, the practical problems involved, and ways to overcome them. In turn, the book puts the evolution of the framework into perspective, reviews the numerous modifications made over the years, and describes interpretation-related difficulties. Since the formation of the European Community 65 years ago, migration and the European labour market have evolved considerably through special patterns of (temporary) mobility such as postings, simultaneous work in several Member States and high mobility, thus leading to major questions about the applicable legal framework. The interplay between the free movement of persons and services has produced a complex system of rules. Which law applies when a person crosses a border: that of the host State (and to what extent should this State take into account the legal rules from the home State?) or that of the home State? Does the person crossing the border have any choice in the matter? The book subsequently analyses the penetration of EU (market) law into national systems of labour and social security law. The divergent solutions and views within labour and social security law are considered and discussed from a critical point of view. As the positive elements of the European story are at risk of being overshadowed by the negative consequences of the European construction – social dumping being the prime example – special attention is paid to the cooperation between inspection services and other stakeholders in order to guarantee efficient enforcement. The latter is more than just sanctioning, but also includes prevention and monitoring issues. The unique strength of this book is that it brings together all legal-technical aspects of cross-border employment and its enforcement in both labour law and social security law in a single volume. Readers will find a wealth of detailed and specialised information, helping them to understand the topic in depth. Accordingly, the book will be of interest to academics, practitioners, enforcement bodies, judiciary policymakers, advanced law students, and researchers seeking to understand the law in context.

The Cross-Border Family Wealth Guide: Advice on Taxes, Investing, Real Estate, and Retirement for Global Families in the U.S. and Abroad

by Andrew Fisher Tim Kochis

Make sense of international personal finance with expat-specific expert advice The Cross-Border Family Wealth Guide is the long-awaited financial handbook for cross border families, with expert insight from a financial advisor who specializes in expat issues. Whether you're an American living abroad, or foreign-born and living in the U.S., this book demystifies the complex issues surrounding the worldwide tax system, international information reporting, sensible investments, international real estate, and retirement planning. When your wealth crosses international borders, managing even the most mundane financial affairs can become wrought with time-consuming complexity; moving money, opening accounts, dealing with currency risks and translation, and setting up investments suddenly involves a whole new set of rules and regulations. Your 401(k), IRA, or annuity must be handled properly to retain certain tax benefits, and retirement planning takes on a brand new dimension of difficulty. This book shows you how to navigate the maze to make sure your money keeps working for you. Real world examples illustrate solutions to common problems, and real, actionable advice gives you a solid plan for your next steps. While personal finance management is rarely simple, the recent crackdown on tax havens and increased tax collection vigilance has made things even more difficult for cross border families. This book answers your questions, and shines a light on the way forward to long-term financial security for international families. Navigate the complexities of international taxation Get specific guidance on retirement planning Make sense of how real estate fits into your financial picture Invest appropriately to maximize growth for the future Manage your assets and tax benefits across borders With the right know-how, cross border professionals can make sensible investment and financial planning decisions, but credible guidance is rare and difficult to find. Simple and practical, with targeted advice, The Cross-Border Family Wealth Guide is the international family's solution for avoiding financial confusion.

Cross-Border Insolvency: The Enactment and Interpretation of the UNCITRAL Model Law

by Neil Hannan

This book examines the effect of the adoption of the United Nations Committee on International Trade Law (UNCITRAL) Model Law on Cross-Border Insolvency in five common law jurisdictions, namely Australia, Canada, New Zealand, the United Kingdom, and the United States of America. It examines how each of those states has adopted, interpreted and applied the provisions of the Model Law, and highlights the effects of inconsistencies by examining jurisprudence in each of these countries, specifically how the Model Law affects existing principles of recognition of insolvency proceedings. The book examines how the UNCITRAL Guide to enactment of the Model Law has affected the interpretation of each of its articles and, in turn, the courts' ability to interpret and hence give effect to the purposes of the Model Law. It also considers the ability of courts to refer to amendments made to the Guide after enactment of the Model Law in a state, thereby questioning whe ther the current inconsistencies in interpretation can be overcome by UNCITRAL amending the Guide.

Cross-Border Insolvency Proceedings: Policies and Directives in the European Union

by Remigijus Jokubauskas

This book presents an analysis of the effectiveness of European Union cross-border insolvency proceedings. It provides a thorough assessment of the development of cross-border insolvency proceedings established in the Regulation on Insolvency Proceedings ((EU) 2015/848) and how they contribute to the general goals of the EU internal market. Insolvency law has not been subject to a global mandatory harmonization process, with no globally biding legal act. Instead, the landscape of international insolvency law is characterized by a patchwork of national laws that seek to accommodate cross-border insolvencies and soft law agreements. In the EU cross-border insolvency law holds significant importance in ensuring the smooth operation of the internal market. Fostering international investments and legal foreseeability in insolvency proceedings, it upholds the fundamental freedoms within EU law. This book covers the main elements of EU cross-border insolvency law, such as jurisdiction, applicable law, recognition and enforcement of judgments. It also focuses on previously unexplored areas, such as the exercise of creditors' rights in cross-border insolvency cases and the tracing and recovery of assets and discusses the application of the Restructuring and Insolvency Directive ((EU) 2019/1023) in relation to the rescue of viable companies and the discharge of debts for insolvent entrepreneurs. This book will be of interest to students and practitioners of insolvency law, EU law and private international law. It will also be useful for national legislators and EU institutions working on the development of EU insolvency law.

Cross-Border Interbank Contagion Risk Analysis: Evidence from Selected Emerging and Less-Developed Economies in the Asia-Pacific Region (Elements in the Economics of Emerging Markets)

by Roman Matousek Ole Rummel

This Element provides a detailed overview of the structural changes in the Asia-Pacific region from the early 2000s onwards. It reviews the most relevant literature on this important topic. The following two research areas are explored: first, by deploying visual network analysis (VNA), we analyse cross-border interbank claims and liabilities of the individual countries located in the Asia-Pacific region. Such an analysis evaluates interbank exposures to systematically important banks within the specific market. The important advantage of VNA is that it allows us to examine the 'hierarchical' cross-country interbank contagion risk that seems to have been neglected in similar studies. Secondly, we evaluate the contagion risk to the individual countries spreading from the financial centres in Hong Kong, Singapore, Tokyo, New York and London. The analysis unveils links and statistical factors that could be used as a key tool for detecting the potential triggers of systemic risk.

Cross-Border Investment Withholding Tax: A Practical Guide for Investors and Intermediaries (Finance and Capital Markets Series)

by Ross K. McGill

This book provides a clear and concise explanation of withholding tax and how to leverage best practice to generate improved investment performance. It gives practical guidance to financial service firms and investors to help them understand the issues involved, trends and practicalities of maximizing returns on investment.Most of the $200 billion of withholding tax lost by investors annually is due to lack of awareness and not asking the right questions of their brokers and custodian banks. Financial institutions are also increasingly being held to a higher standard by investors for provision of withholding tax services because of the impact it can have on portfolio performance. This book seeks to raise awareness of the issues and provide more detail about how the system works and what challenges and changes readers should expect in the future.

Cross-Border Labor Mobility: Historical and Contemporary Perspectives

by Caf Dowlah

This book presents a comprehensive review of cross-border labor mobility from the ancient forms of slavery to the present day. The book covers African and Amerindian slaveries, indentured servitude of the Indians and the Chinese, guestworker programs, and contemporary labor migration focusing on the United States, the European Union, and the Gulf Region. The book highlights the economics and politics that condition such trends and patterns by addressing growing anti-immigrant sentiments, as well as restrictive measures in the developed world, and outlines inexorable forces that are likely to propel further expansion of cross-border mobility in the future. This multidisciplinary volume provides a highly dependable scholarly reference to researchers, students, academics as well as policy makers.

Cross-Border Labor Mobility: Historical and Contemporary Perspectives

by Caf Dowlah

This revised and updated book provides unique insight into cross-border labor mobility, from the ancient forms of slavery to the present day. With a focus on the economic factors that underpin human mobility across the world, it charts the different forms of migration from African and Amerindian slaveries, to modern global migration and human trafficking. By highlighting the economic and political conditions that drive human mobility and anti-immigrant sentiments, a nuanced and detailed understanding of the drivers of forced and voluntary cross-border mobility are presented. This book presents a multidisciplinary understanding of the patterns and processes that define human mobility. It will be of interest to students, researchers, and policymakers working within labour economics and migration studies.

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