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Design Thinking for the Greater Good: Innovation in the Social Sector (Columbia Business School Publishing Ser.)
by Jeanne Liedtka Daisy Azer Randy SalzmanFacing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies—and provide a practical roadmap for readers to implement these tools.The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable.
Design Thinking für Dummies (Für Dummies)
by Muller-RoterbergSie arbeiten an Projekten, bei denen innovative Lösungsansätze gefragt sind - in welcher Disziplin auch immer? Dieses Buch gibt Ihnen eine Handlungsanleitung aus einer 360-Grad-Perspektive, wie Sie Design-Thinking-Projekte planen, durchführen und die Ergebnisse erfolgreich in Unternehmen oder mit externen Partnern umsetzen. Prof. Dr. Müller-Roterberg führt Sie durch alle Phasen und gibt Ihnen dabei einen bunten Strauß an Methoden an die Hand. Er erklärt Ihnen, wie Sie ein Problem verstehen und definieren, wie Sie richtig beobachten, wie Sie Ideen finden und bewerten, wie Sie Prototypen entwerfen und die Geschäftsidee testen. So gelingt Innovation!
Design Thinking in Cultural and Heritage Management: Creating Solutions in the Field of Culture (ISSN)
by Lubomira Trojan Łukasz WróblewskiThe ability to discover and respond to societal needs in the field of culture requires an integrated, interdisciplinary, and cross-sectoral approach. Such a holistic view is offered by the design thinking method, which has been extracted from the field of design and could be applied also in the sphere of culture. Interdisciplinarity and consideration of users' needs are characteristics of contemporary design and can be a significant support when faced with the challenges of cultural heritage management. The abovementioned factors act as the premise behind undertaking an analysis of the possibility of adapting the design thinking method to the management of intangible cultural heritage, and to develop a model of the design thinking process for this area. This research volume is the first comprehensive study of the application of the design thinking method to cultural management, especially management of the intangible cultural heritage. It asserts that design thinking can bring numerous benefits to organizations involved in the management of intangible cultural heritage and to its depositories. It will be of interest to researchers and academics in the fields of public and nonprofit management, strategic management, and value creation in the field of culture; students of design for culture and heritage; and practitioners in cultural management.
Design Thinking in Education: Innovation Can Be Learned
by Christoph Meinel Timm KrohnEducation needs new ways to prepare individuals and societies for the multitude of changing challenges in the twenty-first century. In today's world—characterized by digitization, increasing speed, and complexity—design thinking has established itself as a powerful approach to human-centered innovation that can help address complicated problems and guide change in all areas of life. Design thinking formats not only teach skills that benefit people as they expand their "toolbox," but also create affective and cognitive outcomes. This book includes experiences, approaches, and reflections on design thinking in education from different perspectives of renowned design thinking experts from the network of the Hasso Plattner Institute and its School of Design Thinking. Using real-world examples, the book provides insights into requirements and protocols that design thinking practitioners can apply to transform their academic or professional ecosystem. It will be of interest for readers who work in or are interested in a wide variety of educational contexts.
Design Thinking in Healthcare: From Problem to Innovative Solutions
by Anni Pakarinen Thomas Lemström Eeva Rainio Eriikka SiiralaThis book offers basic knowledge on Design Thinking as a method, process and philosophy. It presents thoughtful Design Thinking case examples and tools for nurses and other healthcare professionals, researchers, students and educators to support their development as creative and transformative leaders in their fields.Healthcare managers of the past viewed patients’ needs merely as targets for population-level health outcomes to be validated in the final phases of developing interventions and services. Today we know better. Patients’ needs and experiences should be viewed as sources of innovation at the front-end of the development process. It provides the basis for applying design thinking to develop better healthcare services and health tech applications.Today, the success of any healthcare service depends on complex interactions between various stakeholders, and new solutions can only be delivered effectively through co-creative and collaborative efforts. Coordinating such efforts relies on strong concepts that can only result from properly run design processes, that this book describes in light of case studies around the world.Design thinking is crucial generalist skill and is receiving increasing attention in the field, as forward-thinking organizations delve into the practice. It can change the way medical solutions are created and how clinical services are delivered. By driving innovation by means of empathy and practicality, design thinking provides tools for those seeking to drive radical renewal in the field.
Design Thinking in der Bildung: Innovation kann man lernen
by Christoph Meinel Timm KrohnDie Bildung braucht neue Wege, um Individuen und Gesellschaften auf die Vielzahl von veränderten Herausforderungen im 21. Jahrhundert vorzubereiten. In unserer heutigen Zeit - die durch Digitalisierung, zunehmende Geschwindigkeit und Komplexität geprägt ist - hat sich Design Thinking als ein leistungsfähiger Ansatz für menschenzentrierte Innovation etabliert, der helfen kann, komplizierte Probleme anzugehen und Veränderungen in allen Lebensbereichen zu steuern. Design-Thinking-Formate vermitteln nicht nur Fähigkeiten, die den Menschen bei der Erweiterung ihres "Werkzeugkastens" zugutekommen, sondern sie schaffen auch affektive und kognitive Ergebnisse. In diesem von Christoph Meinel und Timm Krohn herausgegebenen Buch wird detailliert dargestellt, warum und wie Design Thinking in der Bildung von Nutzen sein kann. Das Buch fasst Erfahrungen, Ansätze und Reflexionen zum Design Thinking in der Ausbildung aus verschiedenen Perspektiven von renommierten Design Thinking-Experten aus dem Netzwerk des Hasso-Plattner-Instituts und seiner School of Design Thinking zusammen.Damit ist es für Menschen interessant, die in unterschiedlichsten Bildungskontexten arbeiten oder sich für diese interessieren.
Design Thinking: A Guide to Creative Problem Solving for Everyone
by Andrew PressmanDesign thinking is a powerful process that facilitates understanding and framing of problems, enables creative solutions, and may provide fresh perspectives on our physical and social landscapes. Not just for architects or product developers, design thinking can be applied across many disciplines to solve real-world problems and reconcile dilemmas. It is a tool that may trigger inspiration and the imagination, and lead to innovative ideas that are responsive to the needs and issues of stakeholders. Design Thinking: A Guide to Creative Problem Solving for Everyone will assist in addressing a full spectrum of challenges from the most vexing to the everyday. It renders accessible the creative problem-solving abilities that we all possess by providing a dynamic framework and practical tools for thinking imaginatively and critically. Every aspect of design thinking is explained and analyzed together with insights on navigating through the process. Application of design thinking to help solve myriad problems that are not typically associated with design is illuminated through vignettes drawn from such diverse realms as politics and society, business, health and science, law, and writing. A combination of theory and application makes this volume immediately useful and personally relevant.
Design Thinking: Beyond the Sticky Notes
by Devyani M. LalDesign thinking may forever remain as Ideo’s original creative solution to innovation but today it has been popularly adopted by Apple, Google, Samsung and the GEs of the world as a go to mantra for business growth. While Ideo and other Silicon Valley experts have always been emulated for their unique thinking, the dynamic variables of Indian industry such as its competitive economy, evolving demographics, tastes and preferences prove that prescribed design thinking models do not always provide absolute solutions. Design Thinking: Beyond the Sticky Note showcases that design is much more than developing aesthetically appealing products. It discusses various philosophies of design in today’s context such as design for debate, design for growth, design for social impact, human-centered design and mindful design. The book captures the views of design practitioners working in organizations like BYJU’S, Microsoft, Zoom, Rovio Entertainment, Google and Palantir Technologies. Design thinking is not limited to a position, profession or specialization. It is for everyone! The book incorporates evolved tools of design thinking which allows the creation and validation of design solutions focusing on user needs. In addition, this book highlights the shift in design from industrial product design to systems thinking through examples of technology and data driven aspects of design. It will be an insightful and useful read for design practitioners and thinkers in India as well as for industry professionals who would like to learn, use and apply the design thinking approach in daily and professional lives.
Design Thinking: How Thinking Like a Designer Can Create Sustainable Advantage
by Roger L. MartinDesigners tend to actively look for new data points, challenge prevailing wisdom, and wonder about possible new worlds. However, to many middle managers, asking them to think like a designer is tantamount to asking them to be less productive and more subversive and flaky. For many leaders, the risk of breaking with time-tested data and experience in favor of innovation is too great. But for design-thinking expert Roger Martin, the real danger to the corporation is to maintain an environment that is hostile to creativity, leaving it at the mercy of competitors who look upstream to find unprecedented solutions to business problems. In this chapter, he explains why embracing abductive reasoning--a skill exhibited by the most imaginative designers--alongside more traditional inductive and deductive models is in the best interest of organizations that want to prosper from design thinking, and individuals who want to be design thinkers. The case of RIM--creator of the Blackberry--is examined. This chapter was originally published as Chapter 3 of "The Design of Business: Why Design Thinking Is the Next Competitive Advantage."
Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
by Thomas LockwoodThis thought-provoking and inspirational book covers such topics as: developing a solid creative process through "Visual Reflection Notebooks” and "Bring Play to Work”; understanding the artist’s unique identity in relation to the larger culture; building systems of support and collaboration; explaining how an artist’s needs and passions can lead to innovation and authenticity; using language to inspire visual creativity; responding to the Internet and changing concepts of what is public and private; and accepting digression as a creative necessity. Through the exercises and techniques outlined in Art Without Compromise*, the reader will develop new confidence to pursue individual goals and inspiration to explore new paths, along with motivation to overcome creative blocks. With a revised understanding of the relevance in their own work within the sphere of contemporary culture, the artist will come away with a clearer perspective on his or her past and future work and a critical eye for personal authenticity.
Design Thinking: New Product Development Essentials from the PDMA
by Abbie Griffin Scott Swan Michael G. LuchsDevelop a more systematic, human-centered, results-oriented thought process Design Thinking is the Product Development and Management Association's (PDMA) guide to better problem solving and decision-making in product development and beyond. The second in the New Product Development Essentials series, this book shows you how to bridge the gap between the strategic importance of design and the tactical approach of design thinking. You'll learn how to approach new product development from a fresh perspective, with a focus on systematic, targeted thinking that results in a repeatable, human-centered problem-solving process. Integrating high-level discussion with practical, actionable strategy, this book helps you re-tool your thought processes in a way that translates well beyond product development, giving you a new way to approach business strategy and more. Design is a process of systematic creativity that yields the most appropriate solution to a properly identified problem. Design thinking disrupts stalemates and brings logic to the forefront of the conversation. This book shows you how to adopt these techniques and train your brain to see the answer to any question, at any level, in any stage of the development process. Become a better problem-solver in every aspect of business Connect strategy with practice in the context of product development Systematically map out your new product, service, or business Experiment with new thought processes and decision making strategies You can't rely on old ways of thinking to produce the newest, most cutting-edge solutions. Product development is the bedrock of business —whether your "product" is a tangible object, a service, or the business itself — and your approach must be consistently and reliably productive. Design Thinking helps you internalize this essential process so you can bring value to innovation and merge strategy with reality.
Design Tools for Evidence-Based Healthcare Design
by Michael PhiriThe growing movement towards evidence-based healthcare design has largely emphasised a change of culture and attitudes. It has advocated for new ways of working, but until now, it has not focused on equipping healthcare clients and their designers with the practical means to exploit the potential benefits from evidence-based architectural design. Development of indicators and tools that aid designers and users of the built environments in thinking about quality enhances the design process to achieve better outcomes. Importantly, design tools can support managers and designers through end-user involvement and an increased understanding of what patients and staff expect from their healthcare facilities. They can facilitate the creation of patient-centred environments which improve user satisfaction. Design Tools for Evidence-Based Healthcare Design: Discusses the tools that are being used to achieve, design quality and excellence within the context of NHS procurement systems such as PFI, Procure21 and others. Collates information that increases our understanding of these tools, in order to be able to make the best use of them Clarifies where, during the various stages of a building’s life (from inception, design, construction, occupation and re-use), these tools should be used in order to derive the benefits possible from evidence-based design Provides in one place an authoritative reference publication that will act as a memory, a user guide and manual for these design tools Illustrated with case studies from throughout the UK and written by a well-known expert in the field, this book will provide essential reading for anyone involved in healthcare design.
Design Winning Customer Strategies
by Fred ReichheldMeasuring customers' feelings about your organization alone isn't sufficient. Just as you plan how to raise your profits, you must plan how to increase the number of customers who will act as promoters for your organization rather than detractors. This chapter examines how companies have designed winning customer strategies. This chapter was originally published as Chapter 7 of "The Ultimate Question: Driving Good Profits and True Growth."
Design Works
by Heather FraserHigh-profile business leaders in organizations around the world now use approaches and methods from the design world to drive breakthrough innovation and growth.How can you translate design thinking into doing in a way that will lead to bigger breakthroughs and business strategies for success?Design Works is the playbook for putting Business Design - a discipline that integrates design methods and mindsets into strategic planning and innovation practices - into action across the enterprise. Heather Fraser provides tools and tips, compelling case studies and inspiring interviews with business leaders who have used design principles and practices to tackle their enterprise challenges and map out new opportunities for growth.Through the practice of the 3 Gears of Business Design, Design Works shows you how to harness your team's collective ingenuity and unlock fresh insights, create bigger ideas faster, and translate big ideas into clear action-based strategies that will accelerate progress toward a renewed vision for your organization.Based on seven years of research and application at the Rotman School of Management at the University of Toronto, Business Design has proven to be a learnable, scalable innovation discipline that can transform the way enterprise teams rise to a challenge and shape future-forward strategies, bringing a valuable balance to conventional planning and development.
Design Works: A Guide to Creating and Sustaining Value through Business Design, Revised and Expanded Edition (G - Reference, Information and Interdisciplinary Subjects)
by Heather M. FraserDesign Works is a second-edition collection of best practices that serves as a leader’s guide to driving innovation within the enterprise through the strategic and design-inspired practice of Business Design. It is well recognized that enterprise success requires ongoing innovation to create new value and sustain success. That requires a disciplined integration of exploration, sound strategic decision-making and leadership at all levels of the enterprise. While the resurgence of design thinking has proven to catalyze fresh thinking, it can fall short if not fully integrated with the business strategy of the enterprise, mindful stakeholder engagement and the evolution of enterprise management systems. This book builds on the fundamental principles of the first edition of Design Works: How to Tackle Your Toughest Innovation Challenges through Business Design. It expands on how to effectively navigate progress through strategy integration, effective stakeholder engagement and blending design-inspired practices with analytics to build a compelling business case for investment in value-creating efforts. Like the first edition, it includes valuable frameworks, inspiring stories and practical tools to drive growth and innovation in any type of organization. Clear principles for leading innovation draw from others’ experience to help make the most of enterprise talent and resources. New methodologies hone and build on the repertoire of tools in the first edition. New stories provide insights into how a variety of organizations have leveraged the principles and practices of Business Design.
Design Your Business: A Creative Pathway to Transforming Ideas into Successful Products
by Luca Iandoli Kevin T. JamesThis actionable and lively guide helps aspiring entrepreneurs to acquire a designer’s mindset to transform ideas into successful products, and designers and technologists to identify entrepeneurial opportunities through a unique mix of product and business development toolkits.Unlike other books focusing either downstream on the launch of a new venture or upstream on ideation and the acquisition of an entrepreneurial mindset, Design Your Business helps innovators to cross the chasm between attractive ideas and actual products, a crucial test in any entrepreneurial endeavor and one which most innovative ideas do not pass. Throughout the book, readers will learn about methods, steps, and resources to unleash their creativity, understand users’ needs, build and test prototypes, and design beautiful products. At the end of this design journey, readers will find an essential business toolkit including business model design, intellectual property protection, funding, and development of effective communication skills that will help them to lay the foundation of a successful venture built around a successful product.This book will become an essential and thought-provoking resource for aspiring entrepreneurs, makers, students of entrepreneurship and new venture creation, and professionals seeking to adopt a design mindset and agile project management in their projects and organizations.Slides and teaching materials based on this book are curated from the authors and available for free at this link: https://elegantdesignthinking.com/category/learning-resources/
Design Your Life: Former Ikea Executive Shares Her Tools for Personal Success
by Pernille Spiers-LopezDon't spend your whole life searching for the right job; make it the most important job to design the right life.Pernille Spiers-Lopez left Denmark for the United States as a young, naïve entrepreneur. Years later, she became CEO of IKEA North America and then Global HR manager for 130,000 employees. But she soon learned—staring at the roof of the ambulance that was rushing her to the ER—that the job had a price. So this is success. I am away from my family, my children, and my life. This can&’t really be success... In Design Your Life, follow Pernille on her journey of personal struggle and triumph. Be with her as she climbs out of her own self-denial and darkest day. Watch her summon the focus and strength within to carve out a life by design and discover a more balanced paradigm of living, one in which success is defined not by how much money we make but by our personal leadership and commitment to ourselves and others.
Design Your Life: Your Career, Your Way
by Erifili GounariWe don't have to conform to traditional ways of working. Uncover how to build a successful career on your own terms and develop the skills you need for the future with Design Your Life. Why settle with a conventional career path when you can build a future on your own terms? With innovations such as side gigs and personal branding, you can craft your own, authentic future. Design Your Life uncovers the key skills and strategies that will allow you to build a successful career as a young professional. In this book, Gen Z business leader and expert Erifili Gounari draws upon original research and first-hand interviews to uncover how you can thrive and find success in this new world of work, creating a career with flexibility and ownership.
Design Your Mind! Denkfallen entlarven und überwinden
by Martin SauerlandDas Denken in Schwarz-Weiß-Kategorien oder in Konjunktiven, übertriebener Perfektionismus oder der ständige Vergleich mit anderen – wer kennt derartige Denkfallen nicht. Denkmuster dieser Art begegnen uns jeden Tag und beeinträchtigen unsere Denkprozesse und unsere Produktivität.In wissenschaftlichen Studien hat der Autor die häufigsten Denkfallen systematisch untersucht und beschrieben. Mit kurzen Selbsttests können diese schnell erkannt werden. Darauf aufbauend gibt er praktische Lösungswege an die Hand, mit denen die gelernten Denkmuster überwunden werden können. Eigene Potenziale werden so besser genutzt, die Entscheidungsqualität wird verbessert und die Toleranz für Belastungen steigt.Dysfunktionale Denkstile wirken sich auch auf dysfunktionale Entscheidungsstile aus: Entscheidungen werden häufig zu lange aufgeschoben, auf andere Personen abgeschoben oder es wird impulsiv oder sogar defensiv entschieden. Darüber hinaus beeinflussen tief verwurzelte Glaubenssysteme zum Thema Geld, wie z.B. Schulden sind etwas Schlechtes, die Lebensführung vieler Menschen. Diese beiden Themenfelder wurden in der zweiten Auflage ergänzt.
Design a Better Business: New Tools, Skills, and Mindset for Strategy and Innovation
by Lisa Kay Solomon Erik van der Pluijm Justin Lokitz Maarten Van Lieshout Patrick Van Der PijlThis book stitches together a complete design journey from beginning to end in a way that you've likely never seen before, guiding readers (you) step-by-step in a practical way from the initial spark of an idea all the way to scaling it into a better business. Design a Better Business includes a comprehensive set of tools (over 20 total!) and skills that will help you harness opportunity from uncertainty by building the right team(s) and balancing your point of view against new findings from the outside world.This book also features over 50 case studies and real life examples from large corporations such as ING Bank, Audi, Autodesk, and Toyota Financial Services, to small startups, incubators, and social impact organizations, providing a behind the scenes look at the best practices and pitfalls to avoid. Also included are personal insights from thought leaders such as Steve Blank on innovation, Alex Osterwalder on business models, Nancy Duarte on storytelling, and Rob Fitzpatrick on questioning, among others.
Design an HR Architecture for the Differentiated Workforce
by Richard W. Beatty Brian E. Becker Mark A. HuselidIt is important that a firm's workforce strategy--and its workforce--is as differentiated as its business strategy. In this chapter, the authors discuss the importance of developing a culture of accountability and a workforce philosophy to help drive successful strategy execution. They show you how to design an integrated system of HR management policies and practices to help execute strategy, and describe the key roles, accountabilities, and infrastructure needed in the HR function to support this process of strategic transformation. This chapter was originally published as chapter 5 of "The Differentiated Workforce: Transforming Talent into Strategic Impact."
Design and Analysis of Accelerated Tests for Mission Critical Reliability
by Michael J. LuValle Bruce G. LeFevre SirRaman KannanEarly approaches to accelerated testing were based on the assumption that there was a simple acceleration factor that would correspond to a linear scaling of time from the operating stress to the accelerating stress. This corresponds to the simplest physical model of the kinetics governing the underlying degradation, but this simple model does not
Design and Analysis of Closed-Loop Supply Chain Networks (Emerging Operations Research Methodologies and Applications)
by Subramanian PazhaniClosed loop supply chains and their management have become mandatory for firms to stay competitive and profitable. This book provides insights into designing supply chain networks by understanding and incorporating key return parameters into the network design, which will affect profitability. The book discusses how customer categories and their acceptance behavior are incorporated into the network design. It also shows how to analyze the interaction of parameters on supply chain network design and profitability, offers modeling framework for incorporating uncertainties in the return product parameters, and shows how to design a robust network. Invaluable for managers in designing a sustainable, robust, and profitable supply chain network and ideal for managers, practitioners, and researchers in the area of supply chain network design and optimization.
Design and Build Contracts
by Guy HigginbottomDESIGN AND BUILD CONTRACTS Design and build (D&B) construction procurement relies on a project’s main contractor shouldering the responsibility for creating the design and executing the construction for a project. While the extent of contractor-produced design can vary, this method of construction procurement affords the contractor a greater level of input and responsibility than traditionally procured contracts (where the employer has greater design responsibility). Over the last decade in the UK, it has become clear that D&B contracts are becoming the most popular method for procuring construction projects; often echoing the ways in which contracts for infrastructure and process plant can be procured. Whilst D&B can provide a greater degree of contractor input for producing feasibility and concept designs, then the detailed design to deliver a project, many clients amend standard forms of D&B contracts to alter the contractors’ design input. This can significantly change D&B, deviating from the procedures set out in the standard forms of D&B contract. This book firstly takes the reader through each stage of a project (based upon the RIBA Plan of Work 2020) to provide guidance on how D&B contracts were intended to operate, then secondly, identifying how D&B contracts and their procedures have changed. Readers will find: Outline commentary and guidance on commonly used standard forms of D&B contract, including: JCT Design and Build 2016; FIDIC Conditions of Contract for Plant Design-Build 2017; and NEC4 How each D&B contract is intended to operate during each stage of the RIBA Plan of Work 2020 How the operation of D&B contracts and their procedures are often amended. An ideal resource for contractors, employers, and consultants, as well as those studying construction at university, Design and Build Contracts offers helpful commentary and guidance for how each stage of a D&B engineering or construction project should progress.
Design and Construction (Building In Value Ser.)
by Rick Best Gerard De ValenceThe design and construction of buildings is a lengthy and expensive process, and those who commission buildings are continually looking for ways to improve the efficiency of the process. In this book, the second in the Building in Value series, a broad range of topics related to the processes of design and construction are explored by an international group of experts. The overall aim of the book is to look at ways that clients can improve the value for money outcomes of their decisions to construct buildings. The book is aimed at students studying in many areas related to the construction industry including architecture, construction management, civil engineering and quantity surveying, and should also be of interest to many in the industry including project managers, property developers, building contractors and cost engineers.