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Design Thinking: New Product Development Essentials from the PDMA
by Abbie Griffin Scott Swan Michael G. LuchsDevelop a more systematic, human-centered, results-oriented thought process Design Thinking is the Product Development and Management Association's (PDMA) guide to better problem solving and decision-making in product development and beyond. The second in the New Product Development Essentials series, this book shows you how to bridge the gap between the strategic importance of design and the tactical approach of design thinking. You'll learn how to approach new product development from a fresh perspective, with a focus on systematic, targeted thinking that results in a repeatable, human-centered problem-solving process. Integrating high-level discussion with practical, actionable strategy, this book helps you re-tool your thought processes in a way that translates well beyond product development, giving you a new way to approach business strategy and more. Design is a process of systematic creativity that yields the most appropriate solution to a properly identified problem. Design thinking disrupts stalemates and brings logic to the forefront of the conversation. This book shows you how to adopt these techniques and train your brain to see the answer to any question, at any level, in any stage of the development process. Become a better problem-solver in every aspect of business Connect strategy with practice in the context of product development Systematically map out your new product, service, or business Experiment with new thought processes and decision making strategies You can't rely on old ways of thinking to produce the newest, most cutting-edge solutions. Product development is the bedrock of business —whether your "product" is a tangible object, a service, or the business itself — and your approach must be consistently and reliably productive. Design Thinking helps you internalize this essential process so you can bring value to innovation and merge strategy with reality.
Design Tools for Evidence-Based Healthcare Design
by Michael PhiriThe growing movement towards evidence-based healthcare design has largely emphasised a change of culture and attitudes. It has advocated for new ways of working, but until now, it has not focused on equipping healthcare clients and their designers with the practical means to exploit the potential benefits from evidence-based architectural design. Development of indicators and tools that aid designers and users of the built environments in thinking about quality enhances the design process to achieve better outcomes. Importantly, design tools can support managers and designers through end-user involvement and an increased understanding of what patients and staff expect from their healthcare facilities. They can facilitate the creation of patient-centred environments which improve user satisfaction. Design Tools for Evidence-Based Healthcare Design: Discusses the tools that are being used to achieve, design quality and excellence within the context of NHS procurement systems such as PFI, Procure21 and others. Collates information that increases our understanding of these tools, in order to be able to make the best use of them Clarifies where, during the various stages of a building’s life (from inception, design, construction, occupation and re-use), these tools should be used in order to derive the benefits possible from evidence-based design Provides in one place an authoritative reference publication that will act as a memory, a user guide and manual for these design tools Illustrated with case studies from throughout the UK and written by a well-known expert in the field, this book will provide essential reading for anyone involved in healthcare design.
Design Winning Customer Strategies
by Fred ReichheldMeasuring customers' feelings about your organization alone isn't sufficient. Just as you plan how to raise your profits, you must plan how to increase the number of customers who will act as promoters for your organization rather than detractors. This chapter examines how companies have designed winning customer strategies. This chapter was originally published as Chapter 7 of "The Ultimate Question: Driving Good Profits and True Growth."
Design Works
by Heather FraserHigh-profile business leaders in organizations around the world now use approaches and methods from the design world to drive breakthrough innovation and growth.How can you translate design thinking into doing in a way that will lead to bigger breakthroughs and business strategies for success?Design Works is the playbook for putting Business Design - a discipline that integrates design methods and mindsets into strategic planning and innovation practices - into action across the enterprise. Heather Fraser provides tools and tips, compelling case studies and inspiring interviews with business leaders who have used design principles and practices to tackle their enterprise challenges and map out new opportunities for growth.Through the practice of the 3 Gears of Business Design, Design Works shows you how to harness your team's collective ingenuity and unlock fresh insights, create bigger ideas faster, and translate big ideas into clear action-based strategies that will accelerate progress toward a renewed vision for your organization.Based on seven years of research and application at the Rotman School of Management at the University of Toronto, Business Design has proven to be a learnable, scalable innovation discipline that can transform the way enterprise teams rise to a challenge and shape future-forward strategies, bringing a valuable balance to conventional planning and development.
Design Works: A Guide to Creating and Sustaining Value through Business Design, Revised and Expanded Edition (G - Reference, Information and Interdisciplinary Subjects)
by Heather M. FraserDesign Works is a second-edition collection of best practices that serves as a leader’s guide to driving innovation within the enterprise through the strategic and design-inspired practice of Business Design. It is well recognized that enterprise success requires ongoing innovation to create new value and sustain success. That requires a disciplined integration of exploration, sound strategic decision-making and leadership at all levels of the enterprise. While the resurgence of design thinking has proven to catalyze fresh thinking, it can fall short if not fully integrated with the business strategy of the enterprise, mindful stakeholder engagement and the evolution of enterprise management systems. This book builds on the fundamental principles of the first edition of Design Works: How to Tackle Your Toughest Innovation Challenges through Business Design. It expands on how to effectively navigate progress through strategy integration, effective stakeholder engagement and blending design-inspired practices with analytics to build a compelling business case for investment in value-creating efforts. Like the first edition, it includes valuable frameworks, inspiring stories and practical tools to drive growth and innovation in any type of organization. Clear principles for leading innovation draw from others’ experience to help make the most of enterprise talent and resources. New methodologies hone and build on the repertoire of tools in the first edition. New stories provide insights into how a variety of organizations have leveraged the principles and practices of Business Design.
Design Your Business: A Creative Pathway to Transforming Ideas into Successful Products
by Luca Iandoli Kevin T. JamesThis actionable and lively guide helps aspiring entrepreneurs to acquire a designer’s mindset to transform ideas into successful products, and designers and technologists to identify entrepeneurial opportunities through a unique mix of product and business development toolkits.Unlike other books focusing either downstream on the launch of a new venture or upstream on ideation and the acquisition of an entrepreneurial mindset, Design Your Business helps innovators to cross the chasm between attractive ideas and actual products, a crucial test in any entrepreneurial endeavor and one which most innovative ideas do not pass. Throughout the book, readers will learn about methods, steps, and resources to unleash their creativity, understand users’ needs, build and test prototypes, and design beautiful products. At the end of this design journey, readers will find an essential business toolkit including business model design, intellectual property protection, funding, and development of effective communication skills that will help them to lay the foundation of a successful venture built around a successful product.This book will become an essential and thought-provoking resource for aspiring entrepreneurs, makers, students of entrepreneurship and new venture creation, and professionals seeking to adopt a design mindset and agile project management in their projects and organizations.Slides and teaching materials based on this book are curated from the authors and available for free at this link: https://elegantdesignthinking.com/category/learning-resources/
Design Your Life: Former Ikea Executive Shares Her Tools for Personal Success
by Pernille Spiers-LopezDon't spend your whole life searching for the right job; make it the most important job to design the right life.Pernille Spiers-Lopez left Denmark for the United States as a young, naïve entrepreneur. Years later, she became CEO of IKEA North America and then Global HR manager for 130,000 employees. But she soon learned—staring at the roof of the ambulance that was rushing her to the ER—that the job had a price. So this is success. I am away from my family, my children, and my life. This can&’t really be success... In Design Your Life, follow Pernille on her journey of personal struggle and triumph. Be with her as she climbs out of her own self-denial and darkest day. Watch her summon the focus and strength within to carve out a life by design and discover a more balanced paradigm of living, one in which success is defined not by how much money we make but by our personal leadership and commitment to ourselves and others.
Design Your Life: Your Career, Your Way
by Erifili GounariWe don't have to conform to traditional ways of working. Uncover how to build a successful career on your own terms and develop the skills you need for the future with Design Your Life. Why settle with a conventional career path when you can build a future on your own terms? With innovations such as side gigs and personal branding, you can craft your own, authentic future. Design Your Life uncovers the key skills and strategies that will allow you to build a successful career as a young professional. In this book, Gen Z business leader and expert Erifili Gounari draws upon original research and first-hand interviews to uncover how you can thrive and find success in this new world of work, creating a career with flexibility and ownership.
Design Your Mind! Denkfallen entlarven und überwinden
by Martin SauerlandDas Denken in Schwarz-Weiß-Kategorien oder in Konjunktiven, übertriebener Perfektionismus oder der ständige Vergleich mit anderen – wer kennt derartige Denkfallen nicht. Denkmuster dieser Art begegnen uns jeden Tag und beeinträchtigen unsere Denkprozesse und unsere Produktivität.In wissenschaftlichen Studien hat der Autor die häufigsten Denkfallen systematisch untersucht und beschrieben. Mit kurzen Selbsttests können diese schnell erkannt werden. Darauf aufbauend gibt er praktische Lösungswege an die Hand, mit denen die gelernten Denkmuster überwunden werden können. Eigene Potenziale werden so besser genutzt, die Entscheidungsqualität wird verbessert und die Toleranz für Belastungen steigt.Dysfunktionale Denkstile wirken sich auch auf dysfunktionale Entscheidungsstile aus: Entscheidungen werden häufig zu lange aufgeschoben, auf andere Personen abgeschoben oder es wird impulsiv oder sogar defensiv entschieden. Darüber hinaus beeinflussen tief verwurzelte Glaubenssysteme zum Thema Geld, wie z.B. Schulden sind etwas Schlechtes, die Lebensführung vieler Menschen. Diese beiden Themenfelder wurden in der zweiten Auflage ergänzt.
Design a Better Business: New Tools, Skills, and Mindset for Strategy and Innovation
by Lisa Kay Solomon Erik van der Pluijm Justin Lokitz Maarten Van Lieshout Patrick Van Der PijlThis book stitches together a complete design journey from beginning to end in a way that you've likely never seen before, guiding readers (you) step-by-step in a practical way from the initial spark of an idea all the way to scaling it into a better business. Design a Better Business includes a comprehensive set of tools (over 20 total!) and skills that will help you harness opportunity from uncertainty by building the right team(s) and balancing your point of view against new findings from the outside world.This book also features over 50 case studies and real life examples from large corporations such as ING Bank, Audi, Autodesk, and Toyota Financial Services, to small startups, incubators, and social impact organizations, providing a behind the scenes look at the best practices and pitfalls to avoid. Also included are personal insights from thought leaders such as Steve Blank on innovation, Alex Osterwalder on business models, Nancy Duarte on storytelling, and Rob Fitzpatrick on questioning, among others.
Design an HR Architecture for the Differentiated Workforce
by Richard W. Beatty Brian E. Becker Mark A. HuselidIt is important that a firm's workforce strategy--and its workforce--is as differentiated as its business strategy. In this chapter, the authors discuss the importance of developing a culture of accountability and a workforce philosophy to help drive successful strategy execution. They show you how to design an integrated system of HR management policies and practices to help execute strategy, and describe the key roles, accountabilities, and infrastructure needed in the HR function to support this process of strategic transformation. This chapter was originally published as chapter 5 of "The Differentiated Workforce: Transforming Talent into Strategic Impact."
Design and Analysis of Accelerated Tests for Mission Critical Reliability
by Michael J. LuValle Bruce G. LeFevre SirRaman KannanEarly approaches to accelerated testing were based on the assumption that there was a simple acceleration factor that would correspond to a linear scaling of time from the operating stress to the accelerating stress. This corresponds to the simplest physical model of the kinetics governing the underlying degradation, but this simple model does not
Design and Analysis of Closed-Loop Supply Chain Networks (Emerging Operations Research Methodologies and Applications)
by Subramanian PazhaniClosed loop supply chains and their management have become mandatory for firms to stay competitive and profitable. This book provides insights into designing supply chain networks by understanding and incorporating key return parameters into the network design, which will affect profitability. The book discusses how customer categories and their acceptance behavior are incorporated into the network design. It also shows how to analyze the interaction of parameters on supply chain network design and profitability, offers modeling framework for incorporating uncertainties in the return product parameters, and shows how to design a robust network. Invaluable for managers in designing a sustainable, robust, and profitable supply chain network and ideal for managers, practitioners, and researchers in the area of supply chain network design and optimization.
Design and Build Contracts
by Guy HigginbottomDESIGN AND BUILD CONTRACTS Design and build (D&B) construction procurement relies on a project’s main contractor shouldering the responsibility for creating the design and executing the construction for a project. While the extent of contractor-produced design can vary, this method of construction procurement affords the contractor a greater level of input and responsibility than traditionally procured contracts (where the employer has greater design responsibility). Over the last decade in the UK, it has become clear that D&B contracts are becoming the most popular method for procuring construction projects; often echoing the ways in which contracts for infrastructure and process plant can be procured. Whilst D&B can provide a greater degree of contractor input for producing feasibility and concept designs, then the detailed design to deliver a project, many clients amend standard forms of D&B contracts to alter the contractors’ design input. This can significantly change D&B, deviating from the procedures set out in the standard forms of D&B contract. This book firstly takes the reader through each stage of a project (based upon the RIBA Plan of Work 2020) to provide guidance on how D&B contracts were intended to operate, then secondly, identifying how D&B contracts and their procedures have changed. Readers will find: Outline commentary and guidance on commonly used standard forms of D&B contract, including: JCT Design and Build 2016; FIDIC Conditions of Contract for Plant Design-Build 2017; and NEC4 How each D&B contract is intended to operate during each stage of the RIBA Plan of Work 2020 How the operation of D&B contracts and their procedures are often amended. An ideal resource for contractors, employers, and consultants, as well as those studying construction at university, Design and Build Contracts offers helpful commentary and guidance for how each stage of a D&B engineering or construction project should progress.
Design and Construction (Building In Value Ser.)
by Rick Best Gerard De ValenceThe design and construction of buildings is a lengthy and expensive process, and those who commission buildings are continually looking for ways to improve the efficiency of the process. In this book, the second in the Building in Value series, a broad range of topics related to the processes of design and construction are explored by an international group of experts. The overall aim of the book is to look at ways that clients can improve the value for money outcomes of their decisions to construct buildings. The book is aimed at students studying in many areas related to the construction industry including architecture, construction management, civil engineering and quantity surveying, and should also be of interest to many in the industry including project managers, property developers, building contractors and cost engineers.
Design and Construction of Concrete Floors
by George GarberDesign and Construction of Concrete Floors outlines the key principles needed for the production of a good floor which can be relied on to not only support and restrain other parts of the building, but also to meet the needs of the user.The book covers:* Uses of concrete floors* Structural design* Concrete used specifically for floors* Cracks and joints* Floor surface propertiesThis book is ideal for structural engineers and others in the building and design industry that want to use a balanced approach and look beyond structural strength in the design of a good floor.The book draws on both European and American experience, citing both British and US standards – all of which have been amended and updated since the last edition.
Design and Construction of an RFID-enabled Infrastructure: The Next Avatar of the Internet
by Nagabhushana PrabhuInternet 2.0 (previously called the Internet of Things) presents a tantalizing vision of bridging the cyber and physical worlds to forge a seamless planet-wide infrastructure in which cyber resources and physical objects can interact without human intervention. The technology needed to build the infrastructure already exists. However, more than a d
Design and Development of Knowledge Management for Manufacturing
by Sanjay Mohapatra K. Ganesh S. NagarajanThis book examines the modules/elements required before implementing knowledge management solutions in typical manufacturing and service industry. The objective is to develop a framework, design and model suitable for all requirements and a strategy to properly implement. Related case studies from organizations are included, with the results provided to use as a solution to problems experienced when implementing knowledge management in the industry. Implementing a knowledge management system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organizational inertia is focused on the current state rather than the new. Within an enterprise, personal and group involvement and interests process status and technology landscape can deflect the commitment needed to successfully implement such a system. Cumulative evidence from past research in knowledge management suggests that effective implementation of KM solution in any organization requires a robust designs and models for various critical elements of process, people and technology. Using the techniques provided in this book, readers should be able to design knowledge management strategies, to align objectives of the KM initiatives with their business goals.
Design and Diagnosis for Sustainable Organizations: The Viable System Method
by Perez Rios JoseHow can organizations and their managers face the tremendous complexity of the current environment? How can their compliance with the requirements of sustainability be evaluated? And how can new organizations be structured to ensure their viability? This book addresses these questions in a very practical way, essentially combining systems theory with cybernetics to help managers to evaluate and shape organizations by making accessible the wealth of knowledge contained in these fields. Importantly, it also provides guidelines for its practical application.
Design and Emotion
by Paul Hekkert Deana McDonagh Diane Gyi Jeroen Van ErpThere is considerable interest in and growing recognition of the emotional domain in product development. The relationship between the user and the product is paramount in industry, which has led to major research investments in this area. Traditional ergonomic approaches to design have concentrated on the user's physical and cognitive abil
Design and Engineering for Low Resource Settings: A Practical Guide (SpringerBriefs in Applied Sciences and Technology)
by Santosh JagtapThis book provides an integrated and practical methodology aimed at designing, developing, and implementing holistic solutions for the betterment of people living in low resource settings within developing nations. These people confront a multitude of challenges at individual, institutional, economic, and technological levels. Consequently, integrated solutions are necessary to satisfy their unmet or underserved needs effectively. Using a comprehensive approach, this book offers a systematic methodology for designing such integrated solutions, supplemented by case studies and actionable guidelines. Outstanding features of the book include: An integrated methodology and guidelines for designing, developing, and implementing holistic solutions to support development of resource-constrained societies. The guidelines cover phases in the design process such as understanding context and needs, concept exploration and detailing, and implementation. Case studies illustrate each guideline. Visual illustrations for easy understanding of the guidelines. Actionable methods and strategies for applying the integrated methodology and guidelines in projects. Practitioners, students, and researchers, interested in the sustainable development of low resource settings, will find this book motivating and practical.
Design and Ethics: Reflections on Practice
by Emma Felton Oksana Zelenko Suzi VaughanThe value of design for contributing to environmental solutions and a sustainable future is increasingly recognised. It spans many spheres of everyday life, and the ethical dimension of design practice that considers environmental, social and economic sustainability is compelling. Approaches to design recognise design as a practice that can transform human experience and understanding, expanding its role beyond stylistic enhancement. The traditional roles of design, designer and designed object are therefore redefined through new understanding of the relationship between the material and immaterial aspects of design where the design product and the design process are embodiments of ideas, values and beliefs. This multi-disciplinary approach considers how to create design which is at once aesthetically pleasing and also ethically considered, with contributions from fields as diverse as architecture, fashion, urban design and philosophy. The authors also address how to teach design based subjects while instilling a desire in the student to develop ethical work practices, both inside and outside the studio.
Design and Evaluation of an E-Learning Artefact for the Implementation of SAP S/4HANA® (Gabler Theses)
by Felix Garayo MaizteguiThe objective of this study is to create a new e-learning artefact for SAP S/4 Hana training purposes. Based on Design Science Research, a new prototype of an e-learning artefact has been developed. The prototype is grounded on didactic and information systems theories, as well as models. The aim of this new prototype is to transfer knowledge of business processes with the new Enterprise Resource Planning (ERP) SAP S/4 HANA in an effective and efficient way. The study is validated through an experiment with a treatment and a control group. While the treatment group learns with the new e-learning artefact, the control group keeps with the existing conventional training. Results show that the treatment group have significantly less dropouts than the control group, and that the treatment group could also finalize the SAP S/4 Hana exercises in less time. This study shows also how companies can benefit significantly using the same approach through a set of guidelines.
Design and Launch an E-Commerce Business in a Week
by Jason R. RichHave you fantasized about your own retail store-selling your own specialty items, showcasing unique products or better promoting existing products? Or have you dreamed of working from home, setting your own hours and still making great money? Today's technology makes it easier than ever to take your retail dreams to the world's largest marketplace-the Internet. In just days, you can build your own eCommerce website, reach potential customers by the millions, process orders 24/7 and accept payments from all over the world-with no technical background or graphic design skills! Design a professional eCommerce site using inexpensive, turnkey solutions from established companies like Google, Yahoo! and Go Daddy that require no programming or graphic design knowledge Create content and online deals that capture shoppers and keep them coming back Use surefire online tools that work 24/7 to handle payments and accept orders Drive traffic using Search Engine Optimization and other marketing and advertising techniques Skillfully handle inventory, order fulfillment, customer service and all other operations The world's largest marketplace is at your fingertips...take advantage of it!
Design and Launch an Online Boutique in a Week
by Melissa CampanelliWouldn't you love to own your own trendy boutique-a hot spot that showcases your unique style? Do you daydream about selling your signature products to high-end shoppers? Your dream is just a few clicks and one week away! Whether your taste is classy and elegant or hip and unique, there's a spot for you in today's largest retail center-the internet. In just days, build your posh, online boutique selling luxury, designer goods or your own upscale, signature products. Learn how to handle and showcase inventory, reach affluent shoppers, fulfill orders, accept payments and so much more-using turnkey solutions that require no technical skills! Design a professional specialty-retail site using inexpensive, turnkey solutions from established companies like Google, Yahoo! and Go Daddy that require no programming or graphic design knowledge Create eye-catching content that captures elite shoppers and keeps them coming back. Use foolproof online tools that work 24/7 to handle payments and accept orders. Drive traffic using search engine optimization, new media marketing and other marketing and advertising techniques. Skillfully handle inventory, order fulfillment, customer service and all other operations. Stylish, unique, one-of-kind-turn your personal taste into a successful, online store--in just a few clicks and a few days!