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Delegating Work (20-Minute Manager Series)
by Harvard Business ReviewYou know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. Delegating Work quickly walks you through the fundamentals of: Establishing a productive environment Assigning the right work to the right people Conducting an effective hand-off meeting Monitoring without micromanagingAbout HBR's 20-Minute Manager Series:Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.Advice you can quickly read and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. Also available as an ebook.
Delegation: Gaining Time for Yourself
by Richard LueckeDelegating tasks is the transferring of a specific duty from one person to another and includes the transfer of work as well as accountability for that work. This chapter emphasizes that the art of effective delegation is a key function of a successful manager and, ironically, it is one often neglected by those who claim to be overworked.
Delegation & Supervision: The Brian Tracy Success Library (The\brian Tracy Success Library)
by Brian TracyManagers are judged by the results they deliver-and more than anything else, those results hinge on the ability to delegate and supervise. You will be surprised at how efficient and easy to manage your team becomes when you master these essential skills. This handy, pocket-sized guide reveals time-tested ways to boost the performance and productivity of your employees, including how to: #149; Define work, assign it, and set measurable, targeted standards for performance #149; Match skills to job requirements #149; Use Management by Objectives to delegate longer-term tasks to trusted team members #149; Monitor, , and keepon top of projects with minimum effort #149; Turn delegation into a teaching tool and build the confidence of your staff #149; Provide useful feedback and elicit active participation #149; Avoid reverse delegation #149; Free up time for higher-level tasks only you can tackle #149; And much more Done right, delegation and supervision allow your employees to learn, grow, and become more capable. Your success will skyrocket as you increase the quality and quantity of results, and build the loyalty, involvement, and commitment of your people.
#DELETED: Big Tech's Battle to Erase a Movement and Subvert Democracy
by Allum BokhariThe most powerful tech companies in the world are determined to stop Donald Trump.Journalist Allum Bokhari has spent four years investigating the tech giants that dominate the Internet: Google, Facebook, YouTube, Twitter. He has discovered a dark plot to seize control of the flow of information, and utilize that power to its full extent - to censor, manipulate, and ultimately sway the outcome of democratic elections. His network of whistleblowers inside Google, Facebook and other companies explain how the tech giants now see themselves as "good censors," benevolent commissars controlling the information we receive to "protect" us from "dangerous" speech.They reveal secret methods to covertly manipulate online information without us ever being aware of it, explaining how tech companies can use big data to target undecided voters. They lift the lid on a plot four years in the making - a plot to use the power of technology to stop Donald Trump's re-election.
Deleveraging after Lehman--Evidence from Reduced Rehypothecation
by Manmohan Singh James AitkenA report from the International Monetary Fund.
Delhaize Group: Developing Leaders
by Boris Groysberg Sarah L. AbbottDelhaize Group, the Belgian-based global food retailer, was focused on competing in the food retailing industry by developing leading positions in key markets via localized retailing strategies. Delhaize was committed to offering its customers superior value while maintaining high social, environmental, and ethical standards. For Frans Muller, Delhaize's president and CEO, the key to executing on this strategy was ensuring that the Group was developing leaders with the requisite skills and competencies. In light of this, Muller felt it was important to assess the Group's leadership development practices. Were the current training and development programs effective? What were the leadership skills that would be needed to execute on Delhaize's strategic plan, both today and in the future?
Delhi-Mumbai Industrial Corridor: India's Road to Prosperity?
by Vidhya Muthuram John D. MacomberThe Delhi-Mumbai Industrial Corridor (DMIC) was an ambitious $90 billion infrastructure project covering the 1483-km distance between Delhi and Mumbai. The project would create new industrial townships, high speed freight lines, six-lane expressways, airports, ports and power plants. It would also give the country a unique opportunity to plan, develop and build new cities that were economically, socially and environmentally sustainable. The DMIC could boost India's flailing manufacturing sector, increase foreign investments, augment exports, generate jobs and situate the country on a higher growth trajectory. While the project held many promises for India, there were many risks involved. Its success would depend on land acquisition and unprecedented levels of coordination across various government agencies. This case examines whether Amitabh Kant, CEO, Delhi-Mumbai Industrial Corridor Development Corporation (DMICDC), the nodal agency for planning and implementing the project, would be able to deliver on the project's promises.
Delhi's Changing Built Environment (Routledge Studies in International Real Estate)
by Piyush Tiwari Jyoti RaoThe rapid expansion, urban form and development of the built environment in the world’s second most populous city, Delhi, has been the consequence of social, political, economic, planning and architectural traditions that have shaped the city over thousands of years. Whilst seamless at times, these traditions have often resulted in the fragmented development of the city’s built environment. This book charts the political, economic and social forces that drove development in India generally and in Delhi in particular, and investigates the drivers and constituents of Delhi’s urban landscape. The book provides a lens through which to examine the development path of a mega-city, which can be used as a guide in the development of emerging urban centres. Furthermore, the strengths and weaknesses of Delhi's built environment are critically analysed, with consideration to the role of the market, finance and policy over time. This book not only provides valuable insight into the physical evolution of Delhi and its surrounds, but it also asks broader questions about how people, power and politics interact with urban environments. It is essential reading for planners, architects, urbanists and social historians.
Deliberate Calm: How to Learn and Lead in a Volatile World
by Jacqueline Brassey Aaron De Smet Michiel KruytA trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness and intentional choice, even amidst the most challenging circumstances.As the speed of change in our increasingly complex world accelerates daily, leaders are tasked with performing outside of their familiar zones both in their personal and professional lives. This requires us to adapt. Yet, the same conditions that make adapting so important can also trigger fear, leading us to resist change and default to reactive behavior. The authors call this the “adaptability paradox”: when we most need to learn and change, we stick with what we know, often in ways that stifle learning and innovation. To avoid this trap, leaders must become proactive so they can lead ahead of the curve.Enter Deliberate Calm, a tangible guide that combines cutting-edge neuroscience, psychology, and consciousness practices, along with the authors’ decades of experience working with leaders around the globe. By practicing Dual Awareness, which integrates our internal and external experiences, leaders can become fluid and respond to challenges with intentional choice instead of being limited by their old success models. With Deliberate Calm, anyone can lead and learn with awareness and choice to realize their full potential, even in times of uncertainty, complexity, and change.
Deliberate Ignorance: Choosing Not to Know (Strüngmann Forum Reports #29)
by Ralph Hertwig Christoph EngelPsychologists, economists, historians, computer scientists, sociologists, philosophers, and legal scholars explore the conscious choice not to seek information.The history of intellectual thought abounds with claims that knowledge is valued and sought, yet individuals and groups often choose not to know. We call the conscious choice not to seek or use knowledge (or information) deliberate ignorance. When is this a virtue, when is it a vice, and what can be learned from formally modeling the underlying motives? On which normative grounds can it be judged? Which institutional interventions can promote or prevent it? In this book, psychologists, economists, historians, computer scientists, sociologists, philosophers, and legal scholars explore the scope of deliberate ignorance.
Deliberately Digital: Rewriting Enterprise DNA for Enduring Success (Future of Business and Finance)
by George Miller John Hall Hubert Tardieu David Daly José Esteban-LauzánThe digital revolution is changing virtually every aspect of the business world. However, most attempts at the digital transformation of enterprises fail – largely because of a lack of comprehensive and coherent strategy. This book takes lessons learned from the rise of the digital platform giants and explores how they can be adapted and effectively applied to established businesses, allowing them to compete within the new digital business paradigm. Offering a holistic perspective on the business and technology landscape, the book describes the megatrends, evolution and impact of digital technologies and business models. It brings together what for many is a disjointed set of business transformation imperatives, to provide a practical guide to digital success.Drawing on the authors’ decades of experience in supporting transformation and innovation, the book lays out a path to a progressive iteration of business change and value realization, balancing the perspectives of revolutionary transformation and change-enabling optimization.
Deliberation and Development
by Patrick Heller Vijayendra RaoDeliberation is the process by which a group of people, each with equal voice, can - via a process of discussion and debate - reach an agreement. Deliberation and Development attempts to do two things. First, it rethinks the role of deliberation in development and shows that it has potential well beyond a narrow focus on participatory projects. Deliberation, if properly instituted, has the potential to have a transformative effect on many if not all aspects of development, and especially in addressing problems of collective action, coordination, and entrenched inequality. This has broad implications both at the global and local level. Second, the book demonstrates that taking deliberation seriously calls for a different approach to both research and policy design and requires a much greater emphasis on the processes by which decisions are made, rather than an exclusive focus on the outcomes. Deliberation and Development contributes to a broader literature to understand the role of communicative processes in development.
Deliberation in International Institutions: Analysing Deliberative Dynamics in the International Maritime Organization
by Seebal AboudounyaThis book studies the deliberative dynamics in the International Maritime Organization (IMO), the United Nations’ specialised agency for regulating international shipping. The importance of international shipping becomes clear when we realise that almost everything is transported through this mode of transportation; indeed 90% of world trade is carried by those vessels we call ships. The study takes a two-step approach whereby it firstly assesses the extent to which the IMO meets the requirements for an ideal deliberative setting and then proceeds to analysing the determinants of variation in deliberative quality within the IMO. Original empirical evidence and findings are used in both stages of the study.Significantly, within the International Relations discipline, it is unknown what are the factors that can determine the quality of deliberations in international organisations; an important question given the great potential that deliberation holds for improving global governance. It also remains unknown what are the determinants of deliberative quality across state delegations. Those questions are directly answered in this book. This book will be of great interest to scholars and researchers of International Relations and International Politics as well as international public policy practitioners and interested readers worldwide.
Deliberative Governance for Sustainable Development: An Innovative Solution for Environment, Economy and Society (Routledge Studies in Environmental Policy)
by Franz LehnerDeliberative Governance for Sustainable Development argues that governance has become the core problem of sustainable development and identifies deliberative democracy and governance as a path forward for Western societies. In this book the author puts forward three messages. Firstly, while sustainable development theoretically is a common good of all people, it is in practice constantly associated with a multitude of smaller and larger conflicts. These conflicts arise repeatedly because, in practice, the benefits, costs and risks of sustainable development are unequally distributed and therefore form a massive barrier to sustainable development. As a result, sustainable development depends on the ability of the social and political institutions of societies to accommodate these conflicts. Second, within the framework of their established institutional structures, Western societies do not have the sufficient tools for conflict resolution that are adequate to the conditions of modern diversified societies and the complex challenges of sustainable development. They need to implement institutional reforms that switch institutional structures towards deliberation. Third, by switching to deliberation, Western societies can reach the high level of governance that enables them to achieve environmentally sustainable development that will bring them significant economic and social benefits and, as a result, may reach far beyond their borders. This volume offers a novel, transdisciplinary approach to sustainable development and governance in Western societies. It will be of great interest to students and scholars of sociology, economics, politics, environmental studies and philosophy, as well as professionals and policymakers working in the area of sustainable development.
A Delicate Balance
by Michael S. Tseng Brian G. Chow Eric Landree Lance Sherry Richard SilberglittThis description of the application of the RAND Corporation's PortMan portfolio analysis and management method and Delphi consensus-building method for the National Security Agency (NSA) Information Sharing Services (ISS) division highlights how these methods enable the data-driven analysis of project portfolios and the allocation of research and development (R&D) and operations and maintenance (O&M) resources according to value, risk, and cost.
Delicious Freedom: How to Take Your Street Food Business from Dream to Reality
by Miranda RobertsSo you want to set up a food business? You want to be your own boss, show off your skills and have an adventure?Street food is the best place to start. It is delicious and fun, well-paid and life-affirming, offering pure freedom and a chance to develop a real obsession with the weather forecast. It can also be hand-to-mouth, heartbreaking, soul-destroying and heavy manual labour - but more on that later.Delicious Freedom is a guide for anyone thinking about setting up their own street food business, for those who don't have the time or inclination to read a dull tome on business strategy. It is the book Miranda Roberts wishes had existed seven years ago when she started her street food adventure, and one which many people are searching for.It provides tangible advice from what you will sell to where will you do it and to whom. Throughout the book you will find stories from those who have tried and succeeded as well as those who have tried and failed, what they've all learnt and why they did it.This accessible book encompasses all the highs and lows of running your own business, and provides an insight into one of the most exciting sectors of the hospitality industry.
Delicious Freedom: How to Take Your Street Food Business from Dream to Reality
by Miranda RobertsSo you want to set up a food business? You want to be your own boss, show off your skills and have an adventure?Street food is the best place to start. It is delicious and fun, well-paid and life affirming, offering pure freedom and a chance to develop a real obsession with the weather forecast. It can also be hand-to-mouth, heartbreaking, soul destroying and heavy manual labour - but more on that later.Delicious Freedom is a guide for anyone thinking about setting up their own street food business, for those who don't have the time or inclination to read a dull tome on business strategy. It is the book Miranda Roberts wishes had existed seven years ago when she started her street food adventure, and one which many people are searching for.It provides tangible advice from what you will sell to where will you do it and to whom. Throughout the book you will find stories from those who have tried and succeeded as well as those who have tried and failed, what they've all learnt and why they did it.This accessible book encompasses all the highs and lows of running your own business, and provides an insight into one of the most exciting sectors of the hospitality industry.
Deliciously Ella The Plant-Based Cookbook: 100 Simple Vegan Recipes to Make Every Day Delicious
by Ella Mills Woodward100 all-new plant-based recipes by bestselling author Deliciously Ella."Deliciously magnificent!" --Kris Carr, author of the NYT-bestselling Crazy Sexy DietElla's latest book features the most popular, tried-and-tested recipes from her supper clubs, pop-ups, and deli to show how delicious and abundant plant-based cooking can be. These simple vegan recipes cover everything from colorful salads to veggie burgers, falafel, creamy dips and sides, hearty one-pot curries and stews, speedy breakfasts, weekend brunches, muffins, cakes, and brownies. They're the recipes that Ella's thousands of customers have been asking for since the deli first launched in 2015, and each recipe has a beautiful photograph to show you how it should look.In addition to the more than 100 brand-new plant-based recipes, for the first time we are treated to a personal insight into Ella's journey--how she grew her blog, which she began writing to help get herself well while suffering from illness, into a wellness brand--and all that she has learned along the way, as well as what drives the Deliciously Ella philosophy and her team's passion for creating delicious healthy food. With diary excerpts that document the incredible journey that Deliciously Ella has taken and more than 100 irresistible recipes for every day using simple, nourishing ingredients, this stunning book will be a must-have for fans and food-lovers alike, and it's also perfect for anyone looking to experiment with vegan cooking for the first time.
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
by Steve CurtinGreat customer service is rare. In fact, one survey found that while 80 percent of companies described themselves as delivering "superior" service, consumers estimated the number at a mere 8 percent. The problem, according to service expert Steve Curtin, is actually quite simple. When asked what their work entails, most employees list the duties and tasks associated with their position. Very few refer to the true essence of their job, which should be their highest priority--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a transaction--and transactional service does not make a lasting positive impression or inspire loyalty. In Delight Your Customers, Curtin reveals three elements common to all exceptional service experiences. He also makes a compelling case that attention needs to shift from monitoring service activities to modeling, recognizing, and reinforcing the behaviors that actually create happy customers, such as expressing genuine interest, offering sincere compliments, sharing unique knowledge, conveying authentic enthusiasm, providing pleasant surprises, and delivering service heroics when needed. Illustrated with real-world stories and examples, this refreshing guide helps readers everywhere take their customer service from ordinary to extraordinary.
Delinquent: Inside America's Debt Machine
by Elena BotellaA consumer credit industry insider-turned-outsider explains how banks lure Americans deep into debt, and how to break the cycle. Delinquent takes readers on a journey from Capital One’s headquarters to street corners in Detroit, kitchen tables in Sacramento, and other places where debt affects people's everyday lives. Uncovering the true costs of consumer credit to American families in addition to the benefits, investigative journalist Elena Botella—formerly an industry insider who helped set credit policy at Capital One—reveals the underhanded and often predatory ways that banks induce American borrowers into debt they can’t pay back. Combining Botella’s insights from the banking industry, quantitative data, and research findings as well as personal stories from interviews with indebted families around the country, Delinquent provides a relatable and humane entry into understanding debt. Botella exposes the ways that bank marketing, product design, and customer management strategies exploit our common weaknesses and fantasies in how we think about money, and she also demonstrates why competition between banks has failed to make life better for Americans in debt. Delinquent asks: How can we make credit available to those who need it, responsibly and without causing harm? Looking to the future, Botella presents a thorough and incisive plan for reckoning with and reforming the industry.
El delirio del crecimiento
by David Pilling«Pilling es un guía sabio, informado y viajado. Su escepticismo respecto al PIB representa un inestimable primer paso si de lo que se trata es de hacer las cosas mejor. Un verdadero logro.»Angus Deaton, premio Nobel de Economía Los economistas y su culto al crecimiento se han apoderado de la política. Según su sistema de medida por antonomasia, el producto interior bruto, deberíamos ser más ricos o felices que nunca. David Pilling, uno de los más prestigiosos y premiados periodistas económicos, demuestra la insensatez de nuestra dependencia de ese concepto arbitrario, limitado y engañoso que nos empeñamos en tomar como signo de bienestar. Muchos de los aspectos clave de nuestro bienestar, desde el aire limpio hasta la estabilidad laboral, están fuera del alcance de nuestra medida estándar de éxito. Durante demasiado tiempo, la economía se ha basado en un lenguaje que no resuena con la experiencia real de las personas. Según Pilling, nuestra devoción por el PIB conforma las políticas equivocadas, contribuye a la desconfianza creciente de los ciudadanos y sacude los cimientos de nuestra democracia. El delirio del crecimiento revela las tendencias ocultas de nuestra tradición económica y explora alternativas al PIB, desde medidas de riqueza, igualdad y sostenibilidad hasta el concepto de bienestar subjetivo. Provocador, autorizado y tremendamente revelador, ofrece propuestas ingeniosas e inesperadas sobre cómo podemos responder a las necesidades reales en lugar de perseguir el crecimiento a cualquier precio. La crítica ha dicho:«Una respuesta perspicaz e ingeniosa a una pregunta esencial: ¿qué es exactamente el crecimiento y cómo puede aprovecharse para mejorar las vidas de las personas?»Kofi Annan «De lectura obligada para cualquier interesado en hacer del mundo un lugar mejor. Casi un milagro.»Ha-Joon Chang «Directo al corazón del problema, capta con todos los matices por qué el PIB es una estadística tan estrafalaria -y algunos dirían, incluso, francamente engañosa-.»Felix Martin, The Financial Times «Potente y cautivador. Pilling comenzó a cuestionar el culto al PIB y no pudo parar. Tiene razón: el maleficio debe romperse.»Philip Aldrich, The Times «El bienvenido antídoto contra el evangelio según el PIB.»David Smith, The Sunday Times «Rara vez, por no decir nunca, me veo recomendando un libro de economía que sea al mismo tiempo importante y francamente divertido.»Jared Bernstein, The Washington Post «Ágil y adictivo. Una investigación maravillosamente cosmopolita.»Adam Tooze, The Guardian «Excelente. La defensa de la búsqueda de mejores formas de medir la prosperidad va cobrando cada vez más fuerza.»Rohan Silva, The Evening Standard «Un bicho raro: un libro de economía bien escrito, accesible y -no lo digan muy alto- ¡entretenido! Ingenioso y bien documentado, es una excelente guía para eludir las trampas y deficiencias del PBI.»New Internationalist «Magistral. Es sorprendente cómo un estudio sobre el PIB y el crecimiento puede brillar con tal ingenio y agudeza. David Pilling logra semejante hazaña.»Nature «Si intuían que el PIB no se traduce necesariamente en mayor bienestar, Pilling les demostrará convincentemente por qué tenían razón. Uno de los columnistas más brillantes de The Financial Times ha escrito un libro que se convertirá en un clásico.»Jagdish Bhagwati «Fascinante y revelador, El delirio del crecimiento no se limita a contar por qué el emperador va desnudo, sino que también revela que, de entrada, ni siquiera se trata del emperador.»David Mitchell, autor de El atlas de las nubes
Deliver--Building an Organization That Creates Promoters: Winning Over Customers Day After Day
by Rohit Deshpande Fred ReichheldThe battle to convert customers into promoters for the organization can be won only if frontline employees are promoters themselves. This chapter looks at the strategies implemented by companies to win over customers on a daily basis. This chapter was originally published as Chapter 8 of "The Ultimate Question: Driving Good Profits and True Growth."
Deliver Great Training Courses In A Week: Lead An Outstanding Training Course In Seven Simple Steps
by Martin ManserTraining just got easierYou have probably been on both good and bad training courses. Unfortunately, it may be the bad ones that you remember - perhaps the content was badly ordered, the arrangements were poor, the speaker was boring. How can you prepare for and lead an outstanding training course? In this book we will show you how.Sunday: What is training? What are you aiming to achieve? What are the basic different styles in which colleagues learn - and in which trainers train? What overall points should you consider and what practical arrangements do you need to think about, for example on timing and venue?Monday: Identify the training needs clearly How to analyse participants' training needs, using various sources; use the needs to define clear learning outcomes that are both SMART and also relevant to participants' real work and jobs.Tuesday: Design the course carefully How to continue to prepare well: think about the points you want to communicate and order them clearly; find a fresh angle; be motivational, inspirational and practical; write a strong beginning and round off your training well at the end.Wednesday: Plan variety creatively Why the need to change the style of training regularly throughout the session is important to maintain participants' interest and involvement; plan variety; consider different ways to encourage group participation; use visual aids and PowerPoints effectively.Thursday: Implement your plan successfully Go for it! Put all your preparation into practice on the day itself. How will you make a good first impression and make the most of informal times? Body language is important; how will you overcome nerves? Learn how to deal with difficult people.Friday: Evaluate the training thoroughly Why identifying what went well and what didn't go so well is important; checking on 'learning' after the course is essential to determine changed attitudes, behaviour patterns, and so on. Review your training to see if it had its desired effects: if not, reassess and begin the process again.Saturday: Refine your skills constantly You have completed your training course and evaluated it; now learn how to cultivate the qualities of a professional trainer, for example by keeping up to date with your subject, learning from your mistakes and mentoring a colleague to lead training courses.
Deliver the Unexpected
by Richard RobbinsPraise for Deliver the Unexpected"Richard's insights are exactly what entrepreneurs need to read to transform their business in today's new reality."-Margaret Kelly, CEO of RE/MAX International"Deliver the Unexpected is an absolute must-read for any entrepreneur serious about changing the game."-Robin Sharma, bestselling author of The Leader Who Had No Title and The Monk Who Sold His Ferrari"Much more than just a fascinating story and much more than just a book on success. Be ready to come away with knowledge of the principles that will help you take your career and income to a whole new level."-Bob Burg, coauthor of The Go-Giver and author of Endless Referrals"Anyone can beat up on common wisdom. The trick is building something better in its place, and Robbins has done it-big time. Highly recommended."-Michael Port, coauthor of The Contrarian Effect: Why It Pays (BIG) to Take Typical Sales Advice and Do the Opposite"Good news: spending time with Richard Robbins's new book, Deliver the Unexpected, isn't work. This fictional parable makes ingesting a dose of well-thought-out career advice no work at all."-Phil Soper, President & CEO, Brookfield Real Estate Services/Royal LePage"This is a terrific book-entertaining, insightful, and fast-moving. You learn a series of proven, practical methods and techniques to help you build and run a more profitable business."-Brian Tracy, Chairman & CEO, Brian Tracy International
Delivering Aid Differently
by Wolfgang Fengler Homi KharasWe live in a new reality of aid. Gone is the traditional bilateral relationship, the old-fashioned mode of delivering aid, and the perception of the third world as a homogenous block of poor countries in the south. Delivering Aid Differently describes the new realities of a $200 billion aid industry that has overtaken this traditional model of development assistance. As the title suggests, aid must now be delivered differently. Here, case study authors consider the results of aid in their own countries, highlighting field-based lessons on how aid works on the ground, while focusing on problems in current aid delivery and on promising approaches to resolving these problems. Contributors include Cut Dian Agustina (World Bank), Getnet Alemu (College of Development Studies, Addis Ababa University), Rustam Aminjanov (NAMO Consulting), Ek Chanboreth and Sok Hach (Economic Institute of Cambodia), Firuz Kataev and Matin Kholmatov (NAMO Consulting), Johannes F. Linn (Wolfensohn Center for Development at Brookings), Abdul Malik (World Bank, South Asia), Harry Masyrafah and Jock M. J. A. McKeon (World Bank, Aceh), Francis M. Mwega (Department of Economics, University of Nairobi), Rebecca Winthrop (Center for Universal Education at Brookings), Ahmad Zaki Fahmi (World Bank)