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Designing Connected Products: UX for the Consumer Internet of Things
by Claire Rowland Elizabeth Goodman Martin Charlier Ann Light Alfred LuiNetworked thermostats, fitness monitors, and door locks show that the Internet of Things can (and will) enable new ways for people to interact with the world around them. But designing connected products for consumers brings new challenges beyond conventional software UI and interaction design.This book provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in this novel market. By drawing on the best of current design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and the complex ecosystems inherent in IoT technology.
Designing Cost Management Systems to Support Business Decision-Making: Industry Inspired Case Studies
by Pieter BuysThis book illustrates the importance effective cost management systems inproviding a supportive environment in which reliable and relevant managementinformation can be generated. Such a cost management system is only attainableif the importance of key business, operational and stakeholder requirements arerecognised within the organisational context. In illustrating this importance, thisbook provides several case studies as examples thereof. The first two case studiesfocus on the engineering sector and illustrates the development of a costmanagement system in a water recycling context; and the design of a budgetarysystem in a mining engineering context. The remaining case studies focus on theservices sector, including cost management systems for a digital technologyservices provider and a medical insurance services provider; an alternativeactivity-based costing approach for a public sector services provider; and finallya re-designed value stream for an automotive services provider. Academicresearchers and industry managers in the fields of management accounting andfinancial management, as well as engineering and operations management, willfind value in the experiences described herein.
Designing Digital Work: Concepts and Methods for Human-centered Digitization
by Christian Stary Stefan OpplCombining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.
Designing Disorder: Experiments and Disruptions in the City
by Richard Sennett Pablo SendraA manifesto for the Open City: vibrant, disordered, adaptable.In 1970 Richard Sennett published the ground breaking The Uses of Disorder, that the ideal of a planned and ordered city was flawed, likely to produce a fragile, restrictive urban environment. Fifty years later, Sennett returns to these still fertile ideas and alongside campaigner and architect, Pablo Sendra, sets out an agenda for the design and ethics of the Open City. The public spaces of our cities are under siege from planners, privatisation and increased surveillance. Our streets are becoming ever more lifeless and ordered. What is to be done? Can disorder be designed? Is it possible to maintain the public realm as a flexible space that adapts over time? In this provocative essay Sendra and Sennett propose a reorganisation of how we think and plan the social life of our cities. What the authors call 'Infrastructures of disorder' combine architecture, politics, urban planning and activism in order to develop places that nurture rather than stifle, bring together rather than divide up, remain open to change rather than closed off. The book proves that ideas of disorder are still some of the most radical and transformative in debates on 21st century cities.
Designing Dynamic Organizations: A Hands-on Guide for Leaders at All Levels
by Jay Galbraith Diane Downey Amy KatesWhich business structures are best suited to the unpredictable 21st century? How can a business reconfigure itself with minimum disruption and maximum impact?Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. Based on Jay Galbraith&’s world-renowned approach to organization design and featuring a broad selection of practical tips and tools developed by Diane Downey and Amy Kates, Designing Dynamic Organizations gives business leaders at all levels everything they need to implement positive, progressive change.In this book, business executives will learn how to examine their choices by leading them systematically through these fundamental questions:Should we restructure to meet our strategic goals?What are the best structural options to achieve our success?What lateral processes are necessary to support the new structure?How do we staff the restructured organization to optimize results?Designing Dynamic Organizations includes examples and worksheets that pilot you through the essential steps of organizational design.
Designing Effective Teaching and Significant Learning
by Zala Fashant Linda Russell Stewart Ross Jake Jacobson Karen LaPlantDesigning courses to deliver effective teaching and significant learning is the best way to set students up for success, and this book guides readers through the process. The authors have worked with faculty world-wide, and share the stories of how faculty have transformed courses from theory to practice. They start with Dee Fink’s foundation of integrating course design. Then they provide additional design concepts to expand the course blueprint to implement plans for communication, accessibility, technology integration, as well as the assessment of course design as it fits into the assessment of programs and institutions, and how faculty can use what they learn to meet their professional goals.
Designing Efficient BPM Applications: A Process-Based Guide for Beginners
by Christine McKinty Antoine MottierLooking for efficiency gains in your business? If you’re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes—these everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning.BPM specialists Christine McKinty and Antoine Mottier show you step-by-step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, you’ll quickly learn how to create an online process that’s easy to use. Each chapter builds on earlier material.You don’t have to have any programming experience to design business processes—and if you have skills in designing workflows and understanding human interactions with processes, you already have a headstart.Through the course of this book, you will:Build a prototype of an application pageCreate the most frequent use flow in a process, and define the data modelGenerate real process forms and produce the first version of the applicationConnect your application to external information systems, and then build and test the complete application
Designing Emergency Management: China’s Post-SARS Experience, 2003-2012 (China Policy Series)
by Wee-Kiat LimThis book looks at the then-nascent emergency management sector in China, specifically from 2003-2012, that arose from the 2003 SARS crisis and subsequently set the stage for its responses to the COVID-19 pandemic. Covering not only the amended and new laws and regulations at the national level, the book also includes the rearrangement and creation of the organizational structures, as well as the response plans for individual emergencies that were either recrafted or produced during this period. Beyond chronicling the milestones and products of this transformation, this book highlights key ideas and ideals that guided the various stakeholders, from the governing elites to the policy experts in this process. The book demonstrates how definitions of emergency management and emergency categories, as well as other ideational objects were initially either absent or weakly developed, but were refined and to the extent that they helped corral disparate actors into the new organizational field of emergency management.
Designing Exceptional Organizational Cultures: How to Develop Companies where Employees Thrive
by Jamie Jacobs Hema CrockettDesigning Exceptional Organizational Cultures is a practical guide for HR and OD professionals which explains how to proactively design, build and foster a culture that creates employee and business success. For a company to outperform the competition and achieve sustainable business growth, it needs a high performing, engaged and committed workforce with the skills the business needs both now and in the future. Attracting, motivating and retaining top talent can't be done simply by attaching individual benefits to specific job roles. To be effective, companies need to build an exceptional company culture where people want to work and that allows them to develop and perform to their full potential. Designing Exceptional Organizational Cultures provides guidance on all elements of building a top performing culture including how to identify and define core company values and embed them throughout policies, processes and behaviours as well as how to create an organizational structure that leverages employees' strengths for optimum performance. It also covers how to assess what roles the business needs, how to recruit for future success and make the most of non-traditional hires as well as covering employee engagement, motivation, reward, diversity and Learning and Development (L&D). With practical examples, tips and advice throughout , this is crucial reading for anyone needing to build a culture that attracts the very best talent and achieve sustainable business growth.
Designing Executive Compensation at Kongsberg Automotive (A)
by Suraj Srinivasan Quinn PitcherDesigning Executive Compensation at Kongsberg Automotive (A) by Suraj Srinivasan, Quinn Pitcher
Designing Executive Compensation at Kongsberg Automotive (B)
by Suraj Srinivasan Quinn PitcherDesigning Executive Compensation at Kongsberg Automotive (B) by Suraj Srinivasan, Quinn Pitcher
Designing Exhibitions: Museums, Heritage, Trade and World Fairs
by Giles VelardeWhether a world fair, an art gallery, a museum or trade show, all exhibitions deal with the same basic commodities, objects and informative space.A The skill of the exhibition designer lies in using suitable techniques to ensure that the objects are explained in an accessible way to the widest audience. This guide deals with the whole range of exhibition design, describing both people and processes involved in briefing, mounting, maintaining and evaluating exhibitions. It provides the essential principles of designing an exhibition, whatever its nature and size, and serves as an introduction for the non-specialist and a guide to good practice for students and professionals alike.
Designing Experiences (Columbia Business School Publishing)
by J. Rossman Mathew Duerden B. PineIn an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user's perspective. They provide a framework of experience types, explaining people's engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.
Designing Experiences: Designing Leisure Experiences: 5th Edition (Columbia Business School Publishing Ser.)
by J. Robert Rossman Mathew D. DuerdenIn an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them.J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy.Designing Experiences features a foreword by B. Joseph Pine II.
Designing Financial Systems for East Asia and Japan (Routledge Studies in the Growth Economies of Asia #Vol. 52)
by Joseph P.H. Fan Masaharu Hanazaki Juro TeranishiThis book deliberates on some urgent issues that face the new architecture of the financial systems in Japan and East Asia. The book is broken into three sections:*The role of financial institutions and markets in economic development in Japan and East Asia*Issues in corporate governance and new technologies*The designing of efficient financial systemsWith contributions from leading Asian economics experts based around the world, this book will be useful to both scholars and professionals with an interest in financial systems, corporate financing and governance.
Designing Food Safety and Equipment Reliability Through Maintenance Engineering
by Sauro RiccettiExisting maintenance engineering techniques pursue equipment reliability with a focus on minimal costs, but in the food industry, food safety is the most critical issue. This book identifies how to ensure food product safety through maintenance engineering in a way that produces added value and generates real profits for your organization.Integrati
Designing for Behavior Change: Applying Psychology and Behavioral Economics
by Stephen WendelDesigners and managers hope their products become essential for users—integrated into their lives like Instagram, Lyft, and others have become. Such deep integration isn’t accidental: it’s a process of careful design and iterative learning, especially for technology companies. This guide shows you how to apply behavioral science—research that supports many products—to help your users achieve their goals using your product.In this updated edition, Stephen Wendel, head of behavioral science at Morningstar, takes you step-by-step through the process of incorporating behavioral science into product design and development. Product managers, UX and interaction designers, and data analysts will learn a simple and effective approach for identifying target users and behaviors, building the product, and gauging its effectiveness.Learn the three main strategies to help people change behaviorIdentify behaviors your target audience seeks to change—and obstacles that stand in their wayDevelop effective designs that are enjoyable to useMeasure your product’s impact and learn ways to improve itCombine behavioral science with data science to pinpoint problems and test potential solutions
Designing for Designers: Lessons Learned from Schools of Architecture (Routledge Revivals)
by Thomas Fisher Wolfgang F. Preiser Jack NasarFirst published in 2007, this book examines the designs of seventeen architecture and design schools and answers questions such as: How has architectural education evolved and what is its future? Are architectural schools discernible types of designs and what are their effects on those who experience them? What lessons can be learned from evaluations of recently completed school buildings and what guidance do they provide for the design of future ones? Included in the multiple approaches to evaluation are examinations of the history of architectural education and building form; typologies of school for architecture; and the systematic user evaluations of the aesthetics, function, and technology which reveal the strengths to encourage and weaknesses to avoid in future designs. While offering specific guidelines for schools of design, it also includes findings that extend beyond the walls of design schools and can be applied to everything from the interiors of educational and campus buildings to planning offices and gathering places to build communities. This book will make readers more aware of problems in architectural interiors and suggest ways to make interiors work better for the building occupants.
Designing for Diversity: Developing Inclusive and Equitable Talent Management Processes
by Binna KandolaWhat measures do you use to spot talent and assess employee performance? How do you decide who gets promoted? Are these methods fair and inclusive?Talent management is a cornerstone of modern organizational strategy but it has consistently fallen short in achieving meaningful diversity. Designing for Diversity challenges the deeply rooted assumptions that have shaped traditional talent management systems and critiques the philosophies that often reinforce the status quo. This book then offers actionable strategies to create systems and processes that genuinely identify and nurture individuals with leadership potential.While many DEI efforts aim to signal progress, they can inadvertently sustain inertia. This book empowers organizations to move beyond surface-level solutions and implement practices that drive real, measurable change. It explores each element of talent management from performance management systems and talent identification methods, through to talent development and promotion processes. This book also examines the limitations of target setting and the benefits of both formal and informal mentoring. The results is a new paradigm for identifying leaders, fostering diversity, and enhancing competition for senior roles. Whether you're a business leader, HR professional or advocate for equity in the workplace, Designing for Diversity is your essential guide to creating a future where talent management and diversity thrive together.
Designing for Growth: A Design Thinking Toolkit for Managers
by Liedtka Jeanne Tim OgilvieJeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business development: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design. Liedtka and Ogilvie cover the mindset, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers, in a straightforward way, how to exploit design's exciting potential. Exemplified by Apple and the success of their elegant products, and cultivated by high profile design firms such as IDEO, design thinking unlocks creative right brain capabilities to solve a range of problems. This approach has become a necessary component of successful business practice, helping managers turn abstract concepts into everyday tools that grow business while minimizing risk.
Designing for Growth: A Design Thinking Tool Kit for Managers (Columbia Business School Publishing Ser.)
by Jeanne Liedtka Tim OgilvieJeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers in a straightforward way how to exploit design's exciting potential. Exemplified by Apple and the success of its elegant products and cultivated by high-profile design firms such as IDEO, design thinking unlocks creative right-brain capabilities to solve a range of problems. This approach has become a necessary component of successful business practice, helping managers turn abstract concepts into everyday tools that grow business while minimizing risk.
The Designing for Growth Field Book
by Rachel Brozenske Jeanne Liedtka Tim OgilvieIn Designing for Growth: A Design Thinking Tool Kit for Managers (D4G), Jeanne Liedtka and Tim Ogilvie showed how design can boost innovation and drive growth. In this companion guide, also suitable as a stand-alone project workbook, the authors provide a step-by-step framework for applying the D4G toolkit and process to a particular project, systematically explaining how to address the four key questions of their design thinking approach.The field book maps the flow of the design process within the context of a specific project and reminds readers of key D4G takeaways as they work. The text helps readers identify an opportunity, draft a design brief, conduct research, establish design criteria, brainstorm, develop concepts, create napkin pitches, make prototypes, solicit feedback from stakeholders, and run learning launches. The workbook demystifies tools that have traditionally been the domain of designers -- from direct observation to journey mapping, storytelling, and storyboarding -- that power the design thinking process and help businesses align around a project to realize its full potential.
The Designing for Growth Field Book: A Step-by-Step Project Guide (Columbia Business School Publishing Ser.)
by Jeanne Liedtka Tim OgilvieIn Designing for Growth: A Design Thinking Tool Kit for Managers (D4G), Jeanne Liedtka and Tim Ogilvie showed how design can boost innovation and drive growth. In this companion guide, also suitable as a stand-alone project workbook, the authors provide a step-by-step framework for applying the D4G toolkit and process to a particular project, systematically explaining how to address the four key questions of their design thinking approach.The field book maps the flow of the design process within the context of a specific project and reminds readers of key D4G takeaways as they work. The text helps readers identify an opportunity, draft a design brief, conduct research, establish design criteria, brainstorm, develop concepts, create napkin pitches, make prototypes, solicit feedback from stakeholders, and run learning launches. The workbook demystifies tools that have traditionally been the domain of designers—from direct observation to journey mapping, storytelling, and storyboarding—that power the design thinking process and help businesses align around a project to realize its full potential.
The Designing for Growth Field Book: A Step-by-Step Project Guide (Columbia Business School Publishing Ser.)
by Jeanne Liedtka Tim OgilvieDesigning for Growth: A Design Thinking Tool Kit for Managers (D4G) showed how organizations can use design thinking to boost innovation and drive growth. This updated and expanded companion guide is a stand-alone project workbook that provides a step-by-step framework for applying the D4G tool kit and process to a particular project, systematically explaining how to address the four key questions of the design thinking approach.In the field book, Jeanne Liedtka, Tim Ogilvie, and Rachel Brozenske guide readers through the design process with reminders of key D4G takeaways as they progress. Readers learn to identify an opportunity, draft a design brief, conduct research, establish design criteria, brainstorm, develop concepts, create napkin pitches, make prototypes, solicit feedback from stakeholders, and run learning launches. This second edition is suitable for projects in business, nonprofit, and government contexts, with all-new tools, practical advice, and facilitation tips. A new introduction discusses the relationship between strategy and design thinking.
Designing for Kids: Creating for Playing, Learning, and Growing
by Krystina CastellaDesigners, especially design students, rarely have access to children or their worlds when creating products, images, experiences and environments for them. Therefore, fine distinctions between age transitions and the day-to-day experiences of children are often overlooked. Designing for Kids brings together all a designer needs to know about developmental stages, play patterns, age transitions, playtesting, safety standards, materials and the daily lives of kids, providing a primer on the differences in designing for kids versus designing for adults. Research and interviews with designers, social scientists and industry experts are included, highlighting theories and terms used in the fields of design, developmental psychology, sociology, cultural anthropology and education. This textbook includes more than 150 color images, helpful discussion questions and clearly formatted chapters, making it relevant to a wide range of readers. It is a useful tool for students in industrial design, interaction design, environmental design and graphic design with children as the main audience for their creations.