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Don't Be Evil: How Big Tech Betrayed Its Founding Principles -- and All of Us
by Rana ForooharA penetrating indictment of how today&’s largest tech companies are hijacking our data, our livelihoods, our social fabric, and our minds—from an acclaimed Financial Times columnist and CNN analyst &“Don&’t be evil&” was enshrined as Google&’s corporate mantra back in its early days, when the company&’s cheerful logo still conveyed the utopian vision for a future in which technology would inevitably make the world better, safer, and more prosperous. Unfortunately, it&’s been quite a while since Google, or the majority of the Big Tech companies, lived up to this founding philosophy. Today, the utopia they sought to create is looking more dystopian than ever: from digital surveillance and the loss of privacy to the spreading of misinformation and hate speech to predatory algorithms targeting the weak and vulnerable to products that have been engineered to manipulate our desires. How did we get here? How did these once-scrappy and idealistic enterprises become rapacious monopolies with the power to corrupt our elections, co-opt all our data, and control the largest single chunk of corporate wealth—while evading all semblance of regulation and taxes? In Don&’t Be Evil, Financial Times global business columnist Rana Foroohar tells the story of how Big Tech lost its soul—and ate our lunch. Through her skilled reporting and unparalleled access—won through nearly thirty years covering business and technology—she shows the true extent to which behemoths like Google, Facebook, Apple, and Amazon are monetizing both our data and our attention, without us seeing a penny of those exorbitant profits. Finally, Foroohar lays out a plan for how we can resist, by creating a framework that fosters innovation while also protecting us from the dark side of digital technology.Advance praise for Don&’t Be Evil&“At first sight, Don&’t Be Evil looks like it&’s doing for Google what muckraking journalist Ida Tarbell did for Standard Oil over a century ago. But this whip-smart, highly readable book&’s scope turns out to be much broader. Worried about the monopolistic tendencies of big tech? The addictive apps on your iPhone? The role Facebook played in Donald Trump&’s election? Foroohar will leave you even more worried, but a lot better informed.&”—Niall Ferguson, Milbank Family Senior Fellow at the Hoover Institution, Stanford, and author of The Square and the Tower
Don't Be Such a Scientist, Second Edition: Talking Substance in an Age of Style
by Dr Randy OlsonWhen Randy Olson first described his life-changing encounter with an acting teacher in Don't Be Such a Scientist, it seemed like the world of science was on the cusp of gaining new respect in the public eye. Through his writing, speaking, and films, Olson challenged scientists to toss out jargon in favor of a more human approach, bringing Hollywood lessons to the scientific community. Yet today, in everything from government funding cuts to climate change denial, science is under attack. And while communicating science is more crucial than ever, the scientific community still struggles to connect with everyday people.The time is right for a new edition of Olson's revolutionary work. In Don't Be Such a Scientist, Second Edition, Olson renews his call for communication that stays true to the facts while tapping into something more primordial, more irrational, and ultimately more human. In more than 50 pages of new material, Olson brings his pioneering message to this new age, providing tools for speaking out in anti-science era and squaring off against members of the scientific establishment who resist needed change.Don't Be Such a Scientist, Second Edition is a cutting and irreverent manual to making your voice heard in an age of attacks on science. Invaluable for anyone looking to break out of the boxes of academia or research, Olson's writing will inspire readers to "make science human”—and to enjoy the ride along the way.
Don't Be Such a Scientist: Talking Substance in an Age of Style
by Randy OlsonAfter nearly a decade on the defensive, the world of science is about to be restored to its rightful place. But is the American public really ready for science? And is the world of science ready for the American public? Scientists wear ragged clothes, forget to comb their hair, and speak in a language that even they don't understand. Or so people think. Most scientists don't care how they are perceived, but in our media-dominated age, style points count.Enter Randy Olson. Fifteen years ago, Olson bid farewell to the science world and shipped off to Hollywood ready to change the world. With films like Flock of Dodos: The Evolution-Intelligent Design Circus (Tribeca '06, Showtime) and Sizzle: A Global Warming Comedy (Outfest '08), he has tried to bridge the cultural divide that has too often left science on the outside looking in.Now, in his first book, Olson, with a Harvard Ph.D. and formerly a tenured professor of marine biology at the University of New Hampshire, recounts the lessons from his own hilarious-and at times humiliating-evolution from science professor to Hollywood filmmaker. In Don't Be Such a Scientist, he shares the secrets of talking substance in an age of style. The key, he argues, is to stay true to the facts while tapping into something more primordial, more irrational, and ultimately more human.In a book enlivened by a profane acting teacher who made Olson realize that "nobody wants to watch you think," he offers up serious insights and poignant stories. You'll laugh, you may cry, and as a communicator you'll certainly learn the importance of not only knowing how to fulfill, but also how to arouse.
Don't Believe the Hype About Strategy
by Jeffrey PfefferIn spite of all the emphasis on strategy at the board and senior executive level, there is little evidence that it really is a source of success. This chapter cautions against focusing too much on the presentation and formulation of strategy rather than the development of adaptive strategy through experimentation and learning from experience.
Don't Blink: How to Overcome Your Fear of Change and Make Crucial Decisions with Confidence
by Thomas J. DelongWhen high-need-for-achievement professionals become mired in anxiety-producing traps, they tend to think too much and act too little. They shy away from decisions that involve trying something new, changing course, or committing themselves to a tantalizing but potentially risky new goal. In this chapter, Thomas DeLong, a noted expert in organizational behavior and leadership, defines "blinking" as hesitating in the face of an important decision, allowing doubt and fear to keep you stuck in a psychologically safe rut. In order to seize new opportunities and take a chance on learning and growing, you must be prepared to face uncertain, high-stress situations and move forward with confidence. This chapter spotlights high achievers--including Rick Cohen, chairman of C&S Wholesale Grocers, and others--who acted decisively, despite their doubts and fears, when opportunity presented itself. DeLong shows you how you can learn the same behaviors when you have to make a critical choice and go forward to meet new challenges--even when your fear says to stop. This chapter was originally published as Chapter 12 of "Flying Without a Net: Turn Fear of Change into Fuel for Success."
Don't Break the Bank: A Student's Guide to Managing Money
by Peterson'S<p>Middle school and high school students spend more money than ever these days, but most have very little (if any) knowledge when it comes to personal finances. The truth is that most schools don't have time to teach a Personal Finances 101 course. So what are today's students (and their parents) to do? Peterson's Don't Break the Bank comes to the rescue! It's a brand new, easy-to-comprehend guide to help students become financially savvy. <p>Readers will find such financially relevant chapters as All About Money, Part-Time Jobs and Ways to Make Money; Analyzing Your Paycheck; Making Sense Out of Banking; Online Banking and Bill Paying; Saving for a Rainy Day; Understanding Debt and Credit; Charge It! (Paying with Plastic); Don't Spend It All in One Place: Creating-and Sticking to-a Budget; Money U: Managing Your Finances While in College; Investing; and How to Make Your Money Grow! Inside you'll find: <p> <li>A student-friendly design, with short chapters, fun graphics, and insightful sidebars-easy for busy students to read in their on-the-go lives. <li>Expert guidance on ways to make extra money, saving vs. spending, ways to budget, the ins and outs of credit and credit cards, financial aid and scholarships, and more. <li>Valuable advice from finance experts and from students, who share their own stories of financial woes and triumphs <li>Glossary of important financial terms-to help teens succeed on their road to financial literacy <li>Helpful appendix of additional resources, including links to Web sites for further information</li> </p>
Don't Break the Bank: College Version
by Peterson'S<i>Peterson's Don't Break the Bank: College Edition</i> is the must-have guide for college students who want--or need--to learn how to manage their money. Inside you'll find real-life advice from students as well as expert money-saving tips from financial experts. This guide will help you become financially savvy by explaining important aspects related to earning money, tips for stretching it and sticking to a budget, the pros and cons of credit, advice for saving for your future, and much more. Fun graphics along with the informative, easy-to-read chapters make this the perfect guide for the teen on the go who wants to gain some financial dollars and sense!
Don't Bring It to Work
by Sylvia LafairHow can you get to the bottom of workplace behaviors that simply don't work for you or your organization? Don't Bring It to Work explores what happens when patterns originally created to cope with family conflicts are unleashed in the workplace. ?This groundbreaking book draws on the success of Sylvia Lafair's PatternAware program Total Leadership Connections. Throughout the book she shows how to break the cycle of pattern repetition and offers the tools that can turn unhealthy family baggage into creative energy that will foster better workplace associations and career success. Lafair identifies the thirteen most common patterns that correspond to characters familiar to anyone who has ever worked in an office: Super Achiever, Rebel, Persecutor, Victim, Rescuer, Clown, Martyr, Splitter, Procrastinator, Drama Queen or King, Pleaser, Denier, and Avoider. To help overcome destructive behavior problems, she maps out the three main steps for becoming aware of patterns and finding the way OUT: Observe your behavior to discern underlying patterns Understand and probe deeper to discover the origins of these patterns Transform your behavior by taking action to change The book includes a wealth of real-life anecdotes and practical, workbook-style exercises that clearly show how anyone can get beyond old, outmoded attempts at conflict resolution and empower themselves to make profound differences both at work and in their personal lives.
Don't Bullsh*t Yourself!: Crush The Excuses That Are Holding You Back
by Jon TafferBar Rescue's Jon Taffer presents a new guide to getting what you want in life and business--to stop making excuses so you can get back to winning.During his many years as an entrepreneur, consultant, and star of the Paramount Network's hit show Bar Rescue, Jon Taffer has witnessed the destruction that results when people bullsh*t themselves. Excuses are the root cause of nearly every business and personal problem, but fortunately, Jon knows how to fix your excuse habit for good.This book is almost as good as having Jon in your face on Bar Rescue, telling you the hard truths you've been avoiding. Don't Bullsh*t Yourself! is Jon Taffer's brutally honest, no-nonsense guide to help you kick those excuses to the curb. If you can stop bullsh*tting yourself and address your real issues, you will gain the power to turn your life around completely.Taffer breaks excuses down into six major categories, illustrating them with real-life examples such as Marcus Luttrell, the lone survivor of a SEAL team mission in Afghanistan who barely escaped Taliban territory, and Christine King, founder and CEO of Your Best Fit, who, despite being paralyzed in a horrific boating accident, went on to build a successful fitness company. These inspiring stories, combined with Taffer's own experiences, will give you the confidence to identify and face your own excuses head-on. It's Taffer Time! Time to stop bullsh*tting yourself and start crushing it!
Don't Burp in the Boardroom: Your Guide to Handling Uncommonly Common Workplace Dilemmas
by Rosalinda Oropeza RandallSassy, funny, blunt, and definitely not sugar coated, Don't Burp in the Boardroom examines etiquette in the workplace, from the warehouse to the top floor. While the outerwear may be different, the dilemmas from cubicle to corner office are the same. Rosalinda Randall delves into common predicaments like food, the break room, social media and electronics, office romances, or how to make a good impression when you're new on the job. She also delves into the uncommonly common like catching your boss in an unfortunate position and how to avoid that one co-worker who always wants a hug. In today's modern, fast-paced, crazy lifestyle we think we don't have time for etiquette. We might believe that it is outdated, irrelevant, or even pretentious. But Don't Burp in the Boardroom talks about etiquette without mentioning etiquette! How's that possible? Because Rosalinda defines etiquette as an attitude. What's yours like?
Don't Buy It: The Trouble with Talking Nonsense about the Economy
by Anat Shenker-OsorioAfter everything that’s happened, how is it possible that conservatives still win debates about the economy? Time and again the right wins over voters by claiming that their solutions are only common sense, even as their tired policies of budgetary sacrifice and corporate plunder both create and prolong economic disaster. Why does the electorate keep buying what they’re selling? According to political communications expert Anat Shenker-Osorio, it’s all about language-and not just theirs, but ours. InDon’t Buy ItShenker-Osorio diagnoses our economic discourse as stricken with faulty messages, deceptive personification, and, worst of all, a barely coherent concept of what the economy actually is. Opening up the business section of most newspapers or flipping on cable news unleashes an onslaught of economic doomsaying that treats the economy as an ungovernable force of nature. Alternately, by calling the economy "unhealthy” or "recovering” as we so often do, we unconsciously give it the status of a living being. No wonder Americans become willing to submit to any indignity required to keep the economy happy. Tread lightly, we can’t risk irritating the economy! Cutting through conservative myth-making, messaging muddles, and destructive misinformation, Shenker-Osorio suggests a new way to win the most important arguments of our day. The left doesn’t have to self-destruct every time matters economic come to the fore-there are metaphors and frames that can win, and Shenker-Osorio shows what they are and how to use them. Don’t Buy Itis a vital handbook for seizing victory in the economic debate. In the end, it convincingly shows that radically altering our politics and policies for the better is a matter of first changing the conversation-literally.
Don't Buy Your Retirement Home Without Me!: Avoid the Traps and Get the Best Deal When Buying a Home in a Retirement Community
by Richard AndrewsInvaluable advice for making a sensible purchase on a retirement home Like most retirees, you've worked hard your whole life and now you're looking forward to starting a new chapter of your life in a retirement home community. However, purchasing a retirement home can be a daunting experience and the cost of making a bad decision can impact your entire family. That's where this helpful book comes in. Retirement-savvy author Richard Andrews offers straightforward advice on making wise financial and lifestyle decisions that could change your life for the better. Covering everything from what to expect from your lawyer and accountant to negotiating with retirement home community operators, this guide dives into the basics of purchasing a home in a retirement home village, and adapting to your new lifestyle. Walks you through complicated retirement village contracts and what they mean Offers useful tips for choosing a retirement village that suits your needs Includes suggestions for selling your current home, downsizing your possessions and adjusting to a new life Looks at the perks of living in a retirement village community: great company, security, and homes that are designed for easy living
Don't Count on It!
by John C. Bogle Alan S. BlinderPraise for Don't Count On It!"This collection of Jack Bogle's writings couldn't be more timely. The clarity of his thinking--and his insistence on the relevance of ethical standards--are totally relevant as we strive to rebuild a broken financial system. For too many years, his strong voice has been lost amid the cacophony of competing self-interests, misdirected complexity, and unbounded greed. Read, learn, and support Jack's mission to reform the industry that has been his life's work."--PAUL VOLCKER, Chairman of the President's Economic Recovery Advisory Board and former Chairman of the Federal Reserve (1979-1987)"Jack Bogle has given investors throughout the world more wisdom and plain financial 'horse sense' than any person in the history of markets. This compendium of his best writings, particularly his post-crisis guidance, is absolutely essential reading for investors and those who care about the future of our society."--ARTHUR LEVITT, former Chairman, U.S. Securities and Exchange Commission"Jack Bogle is one of the most lucid men in finance."--NASSIM N.TALEB, PhD, author of The Black Swan"Jack Bogle is one of the financial wise men whose experience spans the post-World War II years. This book, encompassing his insights on financial behavior, pitfalls, and remedies, with a special focus on mutual funds, is an essential read. We can only benefit from his observations."--HENRY KAUFMAN, President, Henry Kaufman & Company, Inc."It was not an easy sell. The joke at first was that only finance professors invested in Vanguard's original index fund. But what a triumph it has been. And what a focused and passionate drive it took: it is a zero-sum game and only costs are certain. Thank you, Jack."--JEREMY GRANTHAM, Cofounder and Chairman, GMO"On finance, Jack Bogle thinks unconventionally. So, this sound rebel turns out to be right most of the time. Meanwhile, many of us sometimes engage in self-deception. So, this book will set us straight. And in the last few pages, Jack writes, and I agree, that Peter Bernstein was a giant. So is Jack Bogle."--JEAN-MARIE EVEILLARD, Senior Adviser, First Eagle Investment ManagementInsights into investing and leadership from the founder of The Vanguard GroupThroughout his legendary career, John Bogle-founder of the Vanguard mutual fund group and creator of the first index mutual fund-has helped investors build wealth the right way, while, at the same time, leading a tireless campaign to restore common sense to the investment world.A collection of essays based on speeches delivered to professional groups and college students in recent years, in Don't Count on It is organized around eight themesIllusion versus reality in investingIndexing to market returnsFailures of capitalismThe flawed structure of the mutual fund industryThe spirit of entrepreneurshipWhat is enough in business, and in lifeAdvice to America's future leadersThe unforgettable characters who have shaped his careerWidely acclaimed for his role as the conscience of the mutual fund industry and a relentless advocate for individual investors, in Don't Count on It, Bogle continues to inspire, while pushing the mutual fund industry to measure up to their promise.
Don't Count the Yes's, Count the No's
by Warren GreshesSelling is rejection, plain and simple. The top salespeople can deal with it, the rest can't. Ask any sales VP or sales manager and they'll all tell you the same thing. The biggest reason their salespeople do not bring in enough business is that they don't see enough people. They don't see enough people because they fear rejection. They fear rejection because they don't know how much rejection they need. In this book, you will learn the five important areas of prospecting:Why prospecting and generating consistent every day activity is so important,How to handle rejection by understanding how much rejection you need.How to prepare for and make the prospecting call,How to anticipate, handle and turn around objections,Why you need to practice every day! Learn how to control the conversation while anticipating and turning around objections better than ever. You will be given a simple, easy-to-use call counting system that will allow you to know your success ratios for every step of the sales process. This call counting system will teach how to handle rejection better than you ever have, which will enable you toMake more callsSpeak to more decision makersSell more appointments, and make more presentationsClose more sales and make more money
Don't Eat This Book: Fast Food and the Supersizing of America
by Morgan Spurlock"Benevolent muckraker" Morgan Spurlock debuts a wry investigative voice that will appeal to anyone interested in the health of our country, our children, and ourselves.
Don't Eat This Book: Fast Food and the Supersizing of America
by Morgan SpurlockFor thirty days, Morgan Spurlock ate nothing but McDonald’s as part of an investigation into the effects of fast food on American health. The resulting documentary earned him an Academy Award nomination and broke box-office records worldwide. But there’s more to the story, and in Don’t Eat This Book, Spurlock examines everything from school lunch programs and the marketing of fast food to the decline of physical education. He looks at why fast food is so tasty, cheap, and ultimately seductive—and interviews experts from surgeons general and kids to marketing gurus and lawmakers, who share their research and opinions on what we can do to offset a health crisis of supersized proportions. Don’t eat this groundbreaking, hilarious book—but if you care about your country’s health, your children’s, and your own, you better read it.
Don't Fall For It: A Short History of Financial Scams
by Ben CarlsonLearn financial and business lessons from some of the biggest frauds in history Why does financial fraud persist? History is full of sensational financial frauds and scams. Enron was forced to declare bankruptcy after allegations of massive accounting fraud, wiping out $78 billion in stock market value. Bernie Madoff, the largest individual fraudster in history, built a $65 billion Ponzi scheme that ultimately resulted in his being sentenced to 150 years in prison. People from all walks of life have been scammed out of their money: French and British nobility looking to get rich quickly, farmers looking for a miracle cure for their health ailments, several professional athletes, and some of Hollywood’s biggest stars. No one is immune from getting deceived when money is involved. Don’t Fall For It is a fascinating look into some of the biggest financial frauds and scams ever. This compelling book explores specific instances of financial fraud as well as some of the most successful charlatans and hucksters of all-time. Sharing lessons that apply to business, money management, and investing, author Ben Carlson answers questions such as: Why do even the most intelligent among us get taken advantage of in financial scams? What make fraudsters successful? Why is it often harder to stay rich than to get rich? Each chapter in examines different frauds, perpetrators, or victims of scams. These real-life stories include anecdotes about how these frauds were carried out and discussions of what can be learned from these events. This engaging book: Explores the business and financial lessons drawn from some of history’s biggest frauds Describes the conditions under which fraud tends to work best Explains how people can avoid being scammed out of their money Suggests practical steps to reduce financial fraud in the future Don’t Fall For It: A Short History of Financial Scams is filled with engrossing real-life stories and valuable insights, written for finance professionals, investors, and general interest readers alike.
Don't Feed The Ducks: In Your Business or In Your Life
by Elizabeth Coldwell Liam O'ConnellDon't just feed the ducks and wait for something to happen. Do something about it now! Through a series of real life stories, observations and innovative ideas, Liam O'Connell explains how anybody can create an extraordinary successful business. Liam believes in harnessing the power of passionate people to create real life business results. His innovative and off-the-wall style is equally entertaining and thought-provoking. Liam has the ability to communicate positively and his enthusiasm is absolutely contagious.
Don't Feed The Ducks: In Your Business or Your Life
by Liam O'ConnellDon't just feed the ducks and wait for something to happen. Do something about it now!Through a series of real life stories, observations and innovative ideas, Liam O’Connell explains how anybody can create an extraordinary successful business. Liam believes in harnessing the power of passionate people to create real life business results. His innovative and off-the-wall style is equally entertaining and thought-provoking. Liam has the ability to communicate positively and his enthusiasm is absolutely contagious.
Don't Feed The Ducks: In Your Business or Your Life
by Liam O'ConnellDon't just feed the ducks and wait for something to happen. Do something about it now!Through a series of real life stories, observations and innovative ideas, Liam O’Connell explains how anybody can create an extraordinary successful business. Liam believes in harnessing the power of passionate people to create real life business results. His innovative and off-the-wall style is equally entertaining and thought-provoking. Liam has the ability to communicate positively and his enthusiasm is absolutely contagious.
Don't Forget Your Boss: Make the Most of This Critical Relationship-Why Managing Your Boss Is Key to Becoming a Great Boss Yourself
by Kent Lineback Linda A. HillOne member of your professional network deserves special attention: your boss. Why? Because your boss plays a pivotal role in your success-or your failure. You can leverage your boss's influence in the organization in several ways-for example, by obtaining valuable information, winning needed resources, or securing support for your group's initiatives. If you mishandle your relationship with your boss, you might find yourself isolated and ignored, your journey toward becoming a great boss stalled or even derailed. In this chapter, authors Linda Hill and Kent Lineback explore this crucial relationship. They pose key questions that will help you evaluate your relationship with your current boss and take steps to shore up any weak points. The chapter concludes with practical tips for working with multiple bosses and for surviving a problem boss. This chapter was originally published as Chapter 7 of "Being the Boss: The 3 Imperatives for Becoming a Great Leader."
Don't Get Burned on eBay: How to Avoid Scams and Escape Bad Deals
by Shauna WrightLots of books tell you how to buy and sell on eBay. But what if something goes horribly awry? Do you have to chalk it up to a "lesson learned," lick your wounds and move on? Not a chance. Don't Get Burned on eBay offers relevant lessons based on real-life stories posted on eBay's Answer Center. With sharp, witty rhetoric, veteran eBay user Shauna Wright (co-founder of the popular web site WhoWouldBuyThat.com, shows eBay veterans and newcomers alike how to avoid those nasty scenarios, and how to pull themselves out of the muck if they've already fallen in.Six entertaining (and hair-raising) chapters cover real problems that people have encountered with bidding, payment, shipping, packaging, dealing with other eBayers, and coping with the eBay system. This book is for anyone who's ever used eBay, because even veteran buyers and sellers often don't know the intricacies of eBay's and PayPal's rules. Don't Get Burned on eBay will leave you well-informed and better protected from potential pitfalls. The book's extensive glossary and numerous in-depth sidebars also make the book useful to people who haven't yet taken the plunge into eBay.
Don't Get Caught with Your Skirt Down
by Jill Keto Daniel KetoA straightforward, no-nonsense, practical, woman-to-woman guide to understanding the economy and personal finance, navigating the sea of confusing investment options and cutting back on spending during this difficult, belt-tightening recession.We're in the midst of some of the toughest times we've ever seen. But it's not time to panic--with some solid guidance and financial savvy, you can weather this recession and come out on top. Jill Keto--a selfmade entrepreneur and mother of two--gives you the real scoop on personal finance, the markets, and how to spend and save wisely the way only a girlfriend can, in a down-toearth and straightforward manner we haven't heard from any of the experts. You'll learn: * Where the economy is headed and what that means for you * How to create backup income * Essential skills to help you thrive * How to deal with your big fat mortgage * How to keep your job * How to get what you need, cheaply * Where to save your money so it doesn't vaporize * How to haggle like a pro * How to cut your food bill in half * How to have no car payment * How to look gorgeous without spending a fortune * And much more!
Don't Get Done, Get Dom
by Dominic LittlewoodThe BBC1 consumer affairs programme Don't Get Done, Get Dom is now in its fourth series, and has over 1 million regular viewers. The show is aired morning weekdays on a six-week run. Consumer rights champion Dominic Littlewood takes on big companies and stands up for the man in street when they've been short-changed. Dom brings his expertise in buying and selling and man-on-a-mission energy to this book, laying down some easy-to-follow principles that will help people to find bargains, negotiate the best deals and beat the credit crunch. It is full of sound advice for making the most of your money and encapsulates the techniques Dom has perfected in his years as a haggling hero. This timely and much-needed book will appeal not only to viewers of the show but to all money-conscious consumers.
Don't Get Done, Get Dom
by Dominic LittlewoodThe BBC1 consumer affairs programme Don't Get Done, Get Dom is now in its fourth series, and has over 1 million regular viewers. The show is aired morning weekdays on a six-week run. Consumer rights champion Dominic Littlewood takes on big companies and stands up for the man in street when they've been short-changed. Dom brings his expertise in buying and selling and man-on-a-mission energy to this book, laying down some easy-to-follow principles that will help people to find bargains, negotiate the best deals and beat the credit crunch. It is full of sound advice for making the most of your money and encapsulates the techniques Dom has perfected in his years as a haggling hero. This timely and much-needed book will appeal not only to viewers of the show but to all money-conscious consumers.