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Handbook of Urban Services: A Basic Guide for Local Governments
by Charles K. CoeCity and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.
Handbook of Urban Services: Basic Guide for Local Governments
by Charles K. CoeWith conributions from eminent scholars worldwide, this handbook is a "state-of-the-science" summary of the body of knowledge about cultural intelligence--an individual's ability to funtion effectively in situations characterized by cultural diversity--and its relevance for managing diversity both within and across
Handbook of Urbanization in India: An Analysis of Trends and Processes (2nd edition)
by K. C. Sivaramakrishnan Amitabh Kundu B. N. SinghThis work is one of the most comprehensive analyses of the extent, as well as the socio-economic and spatial characteristics, of urbanization in Indian. It assesses the nature of the policies and programs required for urban governance.
Handbook of Usability and User-Experience: Methods and Techniques
by Marcelo M. Soares, Francisco Rebelo and Tareq Z. AhramHandbook of Usability and User Experience: Methods and Techniques is concerned with emerging usability and user experience in design concepts, theories and applications of human factors knowledge focusing on the discovery, design and understanding of human interaction and usability issues with products and systems for their improvement. This volume presents methods and techniques to design products, systems and environments with good usability, accessibility and user satisfaction. It introduces the concepts of usability and its association with user experience, and discusses methods and models for usability and UX. It also introduces relevant cognitive, cultural, social and experiential individual differences, which are essential for understanding, measuring and utilizing these differences in the study of usability and interaction design. In addition, the book discusses the use of usability assessment to improve healthcare, the relationship between usability and user experience in the built environment, the state-of-the-art review of usability and UX in the digital world, usability and UX in the current context, and emerging technologies. We hope that this first of two volumes will be helpful to a large number of professionals, students and practitioners who strive to incorporate usability and user experience principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and user experience knowledge to improve the quality, effectiveness and efficiency of consumer products, systems and environments in which we live.
Handbook of Usability and User-Experience: Research and Case Studies
by Marcelo M. Soares, Francisco Rebelo and Tareq Z. AhramThis volume of the Handbook of Usability and User Experience (UX) presents research and case studies used to design products, systems and environments with good usability and consequent acceptance, pleasure in use, good user experience, and understanding of human interaction issues with products and systems for their improvement. The book presents concepts and perspectives of UX; it also discusses methods and tools that use requirements analysis activity elicitation, recording, and analysis to guarantee a good user experience. In addition, it introduces usability and UX in the automotive industry, usability and UX in a digital interface, game design and digital media, usability and UX in fashion design, and some case studies on usability and UX in various contexts in product design. We hope that this second volume will be helpful to a larger number of professionals, students and practitioners who strive to incorporate usability and UX principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and UX knowledge to improve the quality, effectiveness, and efficiency of everyday consumer products, systems, and environments.
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
by Jeffrey RubinDescribes everything needed for businesses to set up and begin conducting usability tests.
Handbook of Virtue Ethics in Business and Management (International Handbooks in Business Ethics #1)
by Alejo José G. Sison Gregory R. Beabout Ignacio FerreroThis volume examines the breadth and depth of virtue ethics and aims to counter the virtue ethics amnesia that both afflicts general moral philosophy and affects business and management ethics. Divided into two parts, the handbook starts out with a historical introduction and chronology of the development of virtue ethics, providing a comprehensive assessment of its evolution and identifying the most influential authors and their works. The authors discussed include those who follow a philosophical or conceptual tradition in their treatment of virtue and those who belong to the research tradition of positive science, in particular, empirical, quantitative and applied psychology. The second part of the book discusses systematic approaches and major themes developed in virtue ethics. These contributions are conceptual, empirical/applied or case studies. They offer insight into the different topics to which virtue ethics has been applied, and show how virtue ethics has influenced the various operational areas of firms. Finally, they examine the virtue ethics responses to some of the most important issues that businesses and organizations face in the 21st century.
Handbook of Vocational Psychology: Theory, Research, and Practice (Contemporary Topics In Vocational Psychology Ser.)
by W. Bruce Walsh Mark L. Savickas Paul J. HartungHandbook of Vocational Psychology identifies, reports, and evaluates significant developments in vocational psychology and career counseling, and in doing so provides both professional clinicians and students with an informed understanding of both the current state and continuing progress in the field. As in previous editions, the fourth edition links theory and research with the more applied aspects of this field: four sections cover, in order, the field's history, theory, research, and practical applications. Clinicians, students, and academics at all levels of experience will find that the Handbook of Vocational Psychology, 4th ed, paints an accurate picture of the realities of work and serves as a practical reference work for anyone interested in keeping up to date with the latest research and trends in vocational psychology.
Handbook of Volatility Models and Their Applications
by Luc Bauwens Christian M. Hafner Sebastien LaurentA complete guide to the theory and practice of volatility models in financial engineering Volatility has become a hot topic in this era of instant communications, spawning a great deal of research in empirical finance and time series econometrics. Providing an overview of the most recent advances, Handbook of Volatility Models and Their Applications explores key concepts and topics essential for modeling the volatility of financial time series, both univariate and multivariate, parametric and non-parametric, high-frequency and low-frequency. Featuring contributions from international experts in the field, the book features numerous examples and applications from real-world projects and cutting-edge research, showing step by step how to use various methods accurately and efficiently when assessing volatility rates. Following a comprehensive introduction to the topic, readers are provided with three distinct sections that unify the statistical and practical aspects of volatility: Autoregressive Conditional Heteroskedasticity and Stochastic Volatility presents ARCH and stochastic volatility models, with a focus on recent research topics including mean, volatility, and skewness spillovers in equity markets Other Models and Methods presents alternative approaches, such as multiplicative error models, nonparametric and semi-parametric models, and copula-based models of (co)volatilities Realized Volatility explores issues of the measurement of volatility by realized variances and covariances, guiding readers on how to successfully model and forecast these measures Handbook of Volatility Models and Their Applications is an essential reference for academics and practitioners in finance, business, and econometrics who work with volatility models in their everyday work. The book also serves as a supplement for courses on risk management and volatility at the upper-undergraduate and graduate levels.
Handbook of Waste Biorefinery: Circular Economy of Renewable Energy
by Eduardo Jacob-Lopes Leila Queiroz Zepka Mariany Costa DepráThis handbook discusses the latest developments in biorefinery technologies for waste-to-energy conversion. The growing global population and the accompanying increase in consumption and waste production make it urgent to find the best possible use of our resources. A sustainable waste management under the biorefinery concept has great potential to support a sustainable circular economy and green energy production.This handbook is divided into four parts. First, the reader is introduced to the fundamentals and recent trends of waste-to-energy technologies. The second part describes in detail the current status, challenges, and potential of the different feedstocks used for waste-to-energy conversion. Here, municipal solid waste, sewage sludge, oils and greases generated during food preparation, industrial wastewaters, and agricultural wastes, to name a few, are introduced. In the third part, numerous waste-to-energy technologies are discussed in detail, including anaerobic digestion, composting, gasification, plasma technology, thermal cracking, and others. Advantages and optimization potentials of these technologies for efficient residue management, quality and yield are highlighted.Finally, the handbook discusses social, environmental and economic aspects of waste-to-energy biorefinery technologies. Readers will learn more about the major bottlenecks and solutions in bioenergy commercialization, the logistics of biomass supply and the carbon footprint of waste biorefineries. The ideas and technologies presented in this book contribute to the UN Sustainable Development Goal (SDG) of "Affordable and Clean Energy".This book is a useful reference for postgraduate students and researchers interested in biorefinery and biofuel technologies, both in academia- and commercial laboratories. Early career scientists can use it to fast track into the field. Advanced scientists will find it helpful in gaining a broader overview of the field beyond their area of specialization.
Handbook of Water and Wastewater Systems Protection
by Avi Ostfeld Simon Hakim Robert M. ClarkFollowing the events of 9/11, the Administrator of the US Environmental Protection Agency created the Water Protection Task Force (WPTF), which identified water and wastewater systems as a major area of vulnerability to deliberate attack. The WPTF suggested that there are steps that can be taken to reduce these vulnerabilities and to make it as difficult as possible for potential saboteurs to succeed. The WPTF recommended that be scrutinized with renewed vigor to secure water and wastewater systems against these possible threats. It also recommended that water and wastewater systems have a response plan in place in the event an act of terrorism occurs. The WPTF identified water distribution networks as an area of special vulnerability and highlighted the need for rapid on-line detection methods that are accurate and have a wide detection range. As a result of these recommendations novel technologies from various fields of science and engineering are now addressing water security issues and water and wastewater utilities are looking for innovative solutions. Once such technologies are available, there will be a rapid implementation process that will present many business opportunities for the private sector. However, in addition to terrorist threats water and wastewater systems are inherently vulnerable to natural disasters such as earthquakes and floods. This volume will address the problems associated with both intended terrorist attacks and natural disasters affecting water or wastewater systems. The book is divided into parts based on the kinds of threats facing water and wastewater systems: (1) a direct attack on water and wastewater infrastructure storage reservoirs, and distribution and collection networks; (2) a cyber attack disabling the functionality of the water and wastewater systems or taking over control of key components which might result in system failures; and (3) a deliberate chemical or biological contaminant injection at one of the water distribution system's nodes. It will examine unique plans, technological and managerial innovations for protecting such systems, and includes descriptions of projects that were implemented to respond to natural disasters. Case studies are presented that discuss existing projects and evaluate their performance, with an emphasis on providing guidelines and techniques that can be implemented by water and wastewater planners and managers to deal with natural and manmade disasters should they occur.
Handbook of Waterfront Cities and Urbanism
by Mohammed Mahbubur RahmanHandbook of Waterfront Cities and Urbanism is the first resource to address cities’ transformations of their coastlines and riverbanks and the resulting effects on environment, culture, and identity in a genuinely global context. Spanning cities from Gdańsk to Georgetown, this reference for design, development, and planning explores the transition of waterfronts from industrial and port zones to crowd-drawing urban spectacles within the frameworks of urban development, economics, ecology, governance, globalization, preservation, and sustainability. A collection of contextual studies, local perspectives, project reviews, and analyses of evolution and emerging trends provides critical insight into the phenomenon of waterfront development and urbanism in cities from the East to the West. Features: Explores the transformation of waterfronts from industrial hubs to urban playgrounds through the lenses of preservation, governance, economics, ecology, and more. Presents chapter-length case studies drawn from cities in China, Bangladesh, Turkey, the United States, Malaysia, the European Union, Egypt, and other countries. Includes contributions from an interdisciplinary team of international scholars and professionals, a much-needed corrective to the historical exclusion of researchers and issues from the Global South. An ideal reference for graduate students, scholars, and professionals in urban planning, architecture, geography, and history, the Handbook of Waterfront Cities and Urbanism deserves to be on the shelf of urban authorities and any internationally minded academic or practitioner in real estate development, water management, preservation, or tourism.
The Handbook of Work Analysis: Methods, Systems, Applications and Science of Work Measurement in Organizations (Applied Psychology Series)
by Mark A. Wilson Winston Bennett Shanan G. Gibson George M. Alliger Erich C. Dierdorff Suzanne Tsacoumis Robert J. Harvey Gregory M. HurtzThis new handbook, with contributions from experts around the world, is the most comprehensive treatise on work design and job analysis practice and research in over 20 years. The handbook, dedicated to Sidney Gael, is the next generation of Gael’s successful Job Analysis Handbook for Business, Industry and Government, published by Wiley in 1988. It consists of four parts: Methods, Systems, Applications and Research/Innovations. Finally, a tightly integrated, user-friendly handbook, of interest to students, practitioners and researchers in the field of Industrial Organizational Psychology and Human Resource Management. Sample Chapter available: Chapter 24, Training Needs Assessment by Eric A. Surface is available for download.
The Handbook of Work-based Pension Schemes: An Employer's Guide to Designing and Managing an Effective Pension Scheme
by Adam JollySince Autumn 2012 and under strict regulatory obligations, the biggest corporations in the UK have been offering a pension to any employee who earns more than £10,000. Now the challenge falls on smaller employers. This compulsory measure has far-reaching consequences for all players: not only have many new pension customers been brought into the market, but companies face strict deadlines and major fines if they do not comply. The Handbook of Work-based Pension Schemes takes a practical approach to the many issues and crucial decisions facing employers. Choose the right course of action and pensions can become a powerful element within a competitive package of benefits for attracting and keeping the right people, as well as opening up the potential for freeing up capital to invest back into the business. However make a mistake and the consequences can be far-reaching and expensive. Published in association with the Institute of Directors, this book will bring readers up to speed with how pensions are changing, then focus on the ways they will be able to design and manage better schemes at lower costs and at lower risk.
The Handbook of Work-based Pension Schemes
by Adam JollyFrom 2012, all UK employers will be expected to start offering a pension to any employee who earns more than 5,000. This compulsory measure has far-reaching consequences for all players: not only will many new pension customers be brought into the market, but companies face strict deadlines and major fines if they do not comply.The Handbook of Work-based Pension Schemes takes a practical approach the many issues now facing employers - use the government's own scheme or build a new company scheme over which they have more control? How will top performers be rewarded? How best to set an investment policy? Resolve these questions and pensions can act as one of the most powerful incentives offered by employers, but make a mistake and the consequences can be far-reaching and expensive. Published in association with the Institute of Directors, the book is designed to ensure that this new pensions system fulfils its promise to both employers and employees.
Handbook of Workplace Assessment
by John C. Scott Douglas H. ReynoldsThis definitive reference on workplace assessment for HR professionals features comprehensive overviews and best practices for all types of assessments for the selection, development, and development needs of all organizational employee levels. The book covers an unprecedented range of types of assessments and measurement approaches, including quality, abilities and intelligence, personality, background and experience, knowledge and skill, and competencies. Each chapter discusses the business need or market condition that supports the use of an assessment, the appropriate use of each assessment instrument, modes of administration, implementation, managing the assessment program, and instructive case studies.
Handbook of Workplace Spirituality and Organizational Performance
by Robert A Giacalone Carole L. JurkiewiczAn explanation of how and why the economic downturn of 2007 became the Great Recession of 2008 and 2009. It explores the root causes of the cycle of boom and bust of the economy. It describes social equity in terms of its arguments and claims in political, economic, and social circumstances.
Handbook on Business Process Management 1: Introduction, Methods, and Information Systems
by Jan Vom Brocke Michael RosemannBusiness Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Handbook on Business Process Management 2
by Jan Vom Brocke Michael RosemannBusiness Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture
by Michael Rosemann Jan Vom BrockeBusiness Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Handbook on Continuous Improvement Transformation: The Lean Six Sigma Framework and Systematic Methodology for Implementation
by Selahattin Kurtoglu Aristide Van AartsengelThis handbook provides a comprehensive and detailed framework for the implementation of "Continuous Improvement" and Lean Six Sigma in a professional project management environment. For this purpose the book brings together Lean Six Sigma and the PMBOK standard for project management. It provides an integrated approach, which can be used for both transactional and manufacturing businesses to better define ways to reduce costs, enhance processes ,and achieve faster implementation and new product or service development. The reader is guided carefully and reliably through the detailed procedures introduced in this book using a comprehensive, conceptual and practical well-balanced approach.
Handbook on Corporate Foundation: Corporate and Civil Society Perspectives (Nonprofit and Civil Society Studies)
by Steffen Bethmann Lonneke Roza Lucas Meijs Georg Von SchnurbeinCompanies increasingly play a meaningful role in civil society and the philanthropic sector through Corporate Social Responsibility (CSR) and Corporate Philanthropy (CP). The most well studied form of allocating these resources is through outright contributions to operating external foundations and other nonprofit organizations. However, far less is known about the use of corporate foundations, separate and independent nonprofit entities aimed at channeling corporate giving to a social mission related to a company. Corporate foundations are often linked to the founding company through their name, funding, trustees, administration and potential employee involvement. As these foundations are growing in number, size and importance and becoming increasingly visible in the philanthropic sector, the urgency to understand their role and functioning becomes more important.The primary aim of this volume is to deliver a holistic analysis of the current state-of-the-art on corporate foundations. For that reason, the book includes different perspectives on and use a hybrid concept of corporate foundations. The book includes three main parts. First, looking further into the organizational processes of corporate foundations, the book analyzes governance and operations as major aspects of organizational performance. Second, it sheds light on the role of corporate foundations in various institutional settings. Lastly, the book includes various stakeholder perspectives on corporate foundations, including corporate employees, beneficiaries, and their non-profit partners. By reading the book, readers will build a comprehensive understanding of the role and functioning of corporate foundations, understand new avenues for research and, in case they are practitioners in the field, find practical advice rooted in academic research.
Handbook on Data Centers
by Samee U. Khan Albert Y. ZomayaThis handbook offers a comprehensive review of the state-of-the-art research achievements in the field of data centers. Contributions from international, leading researchers and scholars offer topics in cloud computing, virtualization in data centers, energy efficient data centers, and next generation data center architecture. It also comprises current research trends in emerging areas, such as data security, data protection management, and network resource management in data centers. Specific attention is devoted to industry needs associated with the challenges faced by data centers, such as various power, cooling, floor space, and associated environmental health and safety issues, while still working to support growth without disrupting quality of service. The contributions cut across various IT data technology domains as a single source to discuss the interdependencies that need to be supported to enable a virtualized, next-generation, energy efficient, economical, and environmentally friendly data center. This book appeals to a broad spectrum of readers, including server, storage, networking, database, and applications analysts, administrators, and architects. It is intended for those seeking to gain a stronger grasp on data center networks: the fundamental protocol used by the applications and the network, the typical network technologies, and their design aspects. The Handbook of Data Centers is a leading reference on design and implementation for planning, implementing, and operating data center networks.
Handbook on Data Envelopment Analysis
by Joe Zhu William W. Cooper Lawrence M. SeifordThis handbook covers DEA topics that are extensively used and solidly based. The purpose of the handbook is to (1) describe and elucidate the state of the field and (2), where appropriate, extend the frontier of DEA research. It defines the state-of-the-art of DEA methodology and its uses. This handbook is intended to represent a milestone in the progression of DEA. Written by experts, who are generally major contributors to the topics to be covered, it includes a comprehensive review and discussion of basic DEA models, which, in the present issue extensions to the basic DEA methods, and a collection of DEA applications in the areas of banking, engineering, health care, and services. The handbook's chapters are organized into two categories: (i) basic DEA models, concepts, and their extensions, and (ii) DEA applications. First edition contributors have returned to update their work. The second edition includes updated versions of selected first edition chapters. New chapters have been added on: different approaches with no need for a priori choices of weights (called "multipliers) that reflect meaningful trade-offs, construction of static and dynamic DEA technologies, slacks-based model and its extensions, DEA models for DMUs that have internal structures network DEA that can be used for measuring supply chain operations, Selection of DEA applications in the service sector with a focus on building a conceptual framework, research design and interpreting results.
Handbook on Economics of Discrimination and Affirmative Action
by Ashwini DeshpandeThis Handbook deals with theoretical and empirical evidence on the economics of discrimination and affirmative action across the world, assessed over a variety of social identities, such as caste, race, ethnicity, gender, disability, age, tribal status. It also outlines methodological advances in this area, with plenty of additional references for the interested reader. It combines theoretical frameworks developed in the West with historical writings about discrimination and social justice from primarily Indian philosophers, aspects which are typically not found under one roof. It offers the reader a combination of insights into theories across a range of disciplines, as well as evidence, data –both quantitative and qualitative, in addition to the latest methodological advances in the estimation of discrimination – econometric, experimental, mixed-methods.