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Healthy China: Building High-Quality and Value-Based Service Delivery

by The World Bank;World Health Organization

The report recommends that China maintain the goal and direction of its healthcare reform, and continue the shift from its current hospital-centric model that rewards volume and sales, to one that is centered on primary care, focused on improving the quality of basic health services, and delivers high-quality, cost-effective health services. With 20 commissioned background studies, more than 30 case studies, visits to 21 provinces in China, the report proposes practical, concrete steps toward a value-based integrated service model of healthcare financing and delivery, including: 1) Creating a new model of people-centered quality integrated health care that strengthens primary care as the core of the health system. This new care model is organized around the health needs of individuals and families and is integrated with higher level care and social services. 2) Continuously improve health care quality, establish an effective coordination mechanism, and actively engage all stakeholders and professional bodies to oversee improvements in quality and performance. 3) Empowering patients with knowledge and understanding of health services, so that there is more trust in the system and patients are actively engaged in their healthcare decisions. 4) Reforming public hospitals, so that they focus on complicated cases and delegate routine care to primary-care providers. 5) Changing incentives for providers, so they are rewarded for good patient health outcomes instead of the number of medical procedures used or drugs sold. 6) Boosting the status of the health workforce, especially primary-care providers, so they are better paid and supported to ensure a competent health workforce aligned with the new delivery system. 7) Allowing qualified private health providers to deliver cost-effective services and compete on a level playing field with the public sector, with the right regulatory oversight, and 8) Prioritizing public investments according to the burden of disease, where people live, and the kind of care people need on a daily basis.

Healthy City Planning: From Neighbourhood to National Health Equity (Planning, History and Environment Series)

by Jason Corburn

Healthy city planning means seeking ways to eliminate the deep and persistent inequities that plague cities. Yet, as Jason Corburn argues in this book, neither city planning nor public health is currently organized to ensure that today’s cities will be equitable and healthy. Having made the case for what he calls ‘adaptive urban health justice’ in the opening chapter, Corburn briefly reviews the key events, actors, ideologies, institutions and policies that shaped and reshaped the urban public health and planning from the nineteenth century to the present day. He uses two frames to organize this historical review: the view of the city as a field site and as a laboratory. In the second part of the book Corburn uses in-depth case studies of health and planning activities in Rio de Janeiro, Nairobi, and Richmond, California to explore the institutions, policies and practices that constitute healthy city planning. These case studies personify some of the characteristics of his ideal of adaptive urban health justice. Each begins with an historical review of the place, its policies and social movements around urban development and public health, and each is an example of the urban poor participating in, shaping, and being impacted by healthy city planning.

Healthy Employees, Healthy Business

by Ilona Bray J.D.

Money-saving steps to improve employee health and productivity -- and your bottom line As health care costs skyrocket, small business owners are increasingly concerned about the impact they're likely to have on company profits. Employee illness, chronic poor health, low job satisfaction, and high turnover lead to lower productivity and contribute heavily to lost company earnings. Healthy Employees, Healthy Business draws on the expertise of an advisory board of doctors, lawyers, benefits specialists, workplace wellness planners and other experts to offer struggling small business owners and managers like you the essential advice you need to implement a low-cost or even free wellness program for your employees. Clear, concise and filled with success stories from other workplaces, you'll get the tools you need to start your wellness program immediately, resulting in increased productivity and potentially lower health insurance costs. Find out how to: evaluate and target your workplace's main health concerns develop fun, effective activities to improve employee health boost morale through mutual support and competition lower workplace stress leverage community resources for minimal financial investment From simply changing the snacks in the vending machines to ensuring that ill employees have access to treatment, you'll get practical advice in Healthy Employees, Healthy Business that will help even the smallest business save money and enjoy a dynamic get helpful forms and interviews with expert advisers. All forms can be downloaded from Nolo.com

The Healthy Programmer: Get Fit, Feel Better, and Keep Coding

by Joe Kutner

Printed in full color.To keep doing what you love, you need to maintain your own systems, not just the ones you write code for. Regular exercise and proper nutrition help you learn, remember, concentrate, and be creative--skills critical to doing your job well. Learn how to change your work habits, master exercises that make working at a computer more comfortable, and develop a plan to keep fit, healthy, and sharp for years to come.Small changes to your habits can improve your health--without getting in the way of your work. The Healthy Programmer gives you a daily plan of action that's incremental and iterative just like the software development processes you're used to. Every tip, trick, and best practice is backed up by the advice of doctors, scientists, therapists, nutritionists, and numerous fitness experts.We'll review the latest scientific research to understand how being healthy is good for your body and mind. You'll start by adding a small amount of simple activity to your day--no trips to the gym needed. You'll learn how to mitigate back pain, carpal tunnel syndrome, headaches, and many other common sources of pain. You'll also learn how to refactor your diet to properly fuel your body without gaining weight or feeling hungry. Then, you'll turn the exercises and activities into a pragmatic workout methodology that doesn't interfere with the demands of your job and may actually improve your cognitive skills.You'll also learn the secrets of prominent figures in the software community who turned their health around by making diet and exercise changes. Throughout, you'll track your progress with a "companion iPhone app".Finally, you'll learn how to make your healthy lifestyle pragmatic, attainable, and fun. If you're going to live well, you should enjoy it.DisclaimerThis book is intended only as an informative guide for those wishing to know more about health issues. In no way is this book intended to replace, countermand, or conflict with the advice given to you by your own healthcare provider including Physician, Nurse Practitioner, Physician Assistant, Registered Dietician, and other licensed professionals.Keep in mind that results vary from person to person. This book is not intended as a substitute for medical or nutritional advice from a healthcare provider or dietician. Some people have a medical history and/or condition and/or nutritional requirements that warrant individualized recommendations and, in some cases, medications and healthcare surveillance. Do not start, stop, or change medication and dietary recommendations without professional medical and/or Registered Dietician advice. A healthcare provider should be consulted if you are on medication or if there are any symptoms that may require diagnosis or medical attention. Do not change your diet if you are ill, or on medication except under the supervision of a healthcare provider. Neither this, nor any other book or discussion forum is intended to take the place of personalized medical care of treatment provided by your healthcare provider.This book was current as of January, 2013 and as new information becomes available through research, experience, or changes to product contents, some of the data in this book may become invalid. You should seek the most up to date information on your medical care and treatment from your health care professional. The ultimate decision concerning care should be made between you and your healthcare provider.Information in this book is general and is offered with no guarantees on the part of the author, editor or The Pragmatic Programmers, LLC. The author, editors and publisher disclaim all liability in connection with the use of this book.

A Healthy State of Panic: Follow Your Fears to Build Wealth, Crush Your Career, and Win at Life

by Farnoosh Torabi

A Next Big Idea Club Must-Read for October 2023 The creator of the popular finance podcast So Money demonstrates how leaning into your fear can actually become your greatest superpower, in this accessible and clever guide to maximizing your financial success and beyond, for fans of Buy Yourself the F*cking Lilies and You Are a Badass at Making Money.Farnoosh Torabi is familiar with fear. Growing up in the 1980s as the daughter of Iranian immigrants, she was warned to proceed with caution and play it safe. She spent her childhood immersed in fear—of rejection, loneliness, missed opportunities, and falling short of her potential. Of course, now her mother says, &“It all worked out, didn&’t it?&” Funnily enough, it did. Farnoosh came to the realization that fear never limited her. Instead, it has become a friend, opening her world and equipping her with the tools and street smarts to navigate life&’s trials and thrive on her own terms. Now, Farnoosh pairs stories from her immigrant upbringing with hard-won industry knowledge and data to show how leaning into your fears can help you take control of your financial future. With clear-eyed advice and an engaging, heartfelt voice, she lays out the nine most common fears that hold us back—both personally and in our financial decisions—and shows how these fears can be pivoted into strengths and mined for wisdom to help us achieve richer, more meaningful lives: 1. The Fear of Rejection and how it leads to self-discovery and where we are loved. 2. The Fear of Loneliness and how it promotes strength, resilience, and empathy. 3. The Fear of Missing Out and how it begs for self-reflection and promotes individuality and boundaries. 4. The Fear of Being Exposed and how it heightens awareness and draws comedy and connection. 5. The Fear of Uncertainty and how it accelerates our goals and finds order in the disorder. 6. The Fear of Money and how it encourages landing on your (true) money story and pursuing financial freedom. 7. The Fear of Failure and how it helps us to embrace red flags and the next right thing. 8. The Fear of Endings and how it sparks action, deepens an appreciation for what endures and unveils the beauty in regret. 9. The Fear of Losing Your Freedom and how it fuels self-advocacy and inspires a legacy. Discover how to become more self-reliant and financially resilient, how to invite more calm and control into your daily routine, and how to stop hiding from fear and instead invite it into your living room, where it can serve you in building your best life.

Healthy Urban Environments: More-than-Human Theories (Routledge Studies in Environment and Health)

by Cecily Maller

Set in the ‘human–environment’ interaction space, this book applies new theoretical and practical insights to understanding what makes healthy urban environments. It stems from recognition that the world is rapidly urbanising and the international concern with how to create healthy settings and liveable cities in the context of a rapidly changing planet. A key argument is that usual attempts to make healthy cities are limited by human-centrism and bifurcated, western thinking about cities, health and nature. Drawing on the innovative ‘more-than-human’ scholarship from a range of disciplines, it presents a synthesis of the main contributions, and how they can be used to rethink what healthy urban environments are, and who they are for. In particular, the book turns its attention to urban biodiversity and the many non-human species that live in, make and share cities with humans. The book will be of interest to scholars and students in human geography, health sociology, environmental humanities, public health, health promotion, planning and urban design, as well as policymakers and professionals working in these fields.

Healthy Work: Stress, Productivity, And The Reconstruction Of Working Life

by Robert A. Karasek Tores Theorell

Evidence is accumulating that in many contemporary work environments people are literally working themselves to death. Based on a ten-year study of nearly five thousand workers, this path-breaking book identifies a clear connection between work-related illness and workers' lack of participation in the design and outcome of their labors.

Healthy Worker and Healthy Organization: A Resource-Based Approach (Occupational Safety, Health, and Ergonomics)

by Dorota Żołnierczyk-Zreda

This book presents research on the determinants of workers’ health (physical and mental well-being) and the organization’s health (performance and culture). It addresses the impact of psychosocial working conditions on workers’ well-being, and their performance, productivity, innovation, and morale at work. Discusses how to manage workers to enable them to be engaged and creative Raises employee awareness on how to maintain good physical and mental health at work Covers how to work beyond retirement age Presents how to design a work environment that prevents counterproductive behaviors Covers work–life balance and how it can affect work This book is aimed at professionals, postgraduate students, scientists, and practitioners in the fields of work and health psychology, management, occupational health and safety, and human resource management.

The Healthy Workplace: How to Improve the Well-Being of Your Employees---and Boost Your Company's Bottom Line

by Leigh Stringer

Is your workplace working for you and your employees? Studies show that unhealthy work habits, like staring at computer screens and rushing through fast-food lunches are taking their toll in the form of increased absenteeism, lost productivity, and higher insurance costs--but it doesn't have to be that way.Companies such as Google, Apple, Aetna, and Johnson & Johnson have used innovative techniques to incorporate healthy habits and practices into the workday and into their culture--with impressive ROI. Packed with real-life examples and the latest research, The Healthy Workplace proves that it pays to invest in your people's well-being and reveals how to:Create a healthier, more energizing environmentReduce stress to enhance concentrationInspire movement at workUse choice architecture to encourage beneficial behaviorsSupport better sleepHeighten productivity without adding hours to the workdayFilled with tips for immediate improvement and guidelines for building a long-term plan, The Healthy Workplace will boost both employee well-being and the bottom line.

The Healthy Workplace Nudge: How Healthy People, Culture, and Buildings Lead to High Performance

by Phillip Williams Rex Miller Michael O'Neill

Discover how healthy buildings, culture, and people lead to high profits Organizations and employees now spend an average of $18,000 per year per employee for health costs, a 61% increase in 10 years. Every indicator projects these costs will double before 2030. This is an unsustainable path. These costs are the tip to an even bigger iceberg, the hidden costs of time out of the office, distraction, disengagement, and turnover. The Healthy Workplace Nudge explains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in five fresh ways: Well-being leads to health and high performance Wake up to the fact that 95% of traditional wellness programs fail to improve health or lower costs Behavioral economics has become a new powerful tool to nudge healthy behavior Healthy buildings are now cost effective and produce your strongest ROI to improving health Leaders who develop healthy cultures achieve sustainable high performance and employee wellbeing In addition to proving highly effective, these approaches represent a fraction of the cost sunk into traditional wellness and engagement programs. The book explains how to create a workplace that is good for people, releases them to what they do best and enjoy most, and produces great and profitable work. • Find actionable strategies and tactics you can put into use today • Retain happy, productive talent • Cut unnecessary spending and boost your bottom line • Benefit from real-world research and proven practice If you’re a leader who cares about the health and happiness of your employees, a human resource professional, or a professional who develops, designs, builds, or outfits workplace environments to improve employee health and wellbeing, this is one book you’ll want to have on hand.

Healthymagination at GE Healthcare Systems

by Vineet Kumar V. Kasturi Rangan

Jeff Immelt, the CEO of GE, introduced a new innovation strategy named "healthymagination" in Spring 2009. With cost, quality, and access as its three pillars, healthymagination ensures a strong focus for new product introduction efforts all around GE. But will this focus enable GE to achieve and maintain market leadership across a healthcare market that is being buffeted by strong currents, including cost pressures, changes in chronic disease patterns, and rationalization of buyer behavior? Moreover, healthcare spending is also increasing in emerging economies, which could provide a strong growth engine for the future. Tom Gentile, the CEO of GE Healthcare Systems (GEHS), a key player in the Medical Imaging market, wonders how the innovation strategy might respond to these changes. GE has historically been a technology leader, selling the most advanced equipment to a variety of medical establishments. Will a complete shift to healthymagination allow GE to demonstrate strong organic growth through innovation, as Immelt had charged executives at GE?

Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence

by Robert Derald Miller

For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, continuous improvement has been anything but continuous. Responding to this challenge, Hearing the Voice of the Shingo Principles chronicles key insights that went into development of the Shingo Model for Operational Excellence at Utah State University. While responsible for the Shingo Prize at USU, the author observed that even recipients -- theoretically, the best of the best -- were experiencing this same up-and-down phenomenon. It was as though many of these organizations were reviewed on their very best days but then started declining from that point forward. To build long-term credibility of the Shingo Prize, the author and his team had to understand what was causing such wide variation in results and make certain they were only recognizing those organizations that could demonstrate sustainability of improvements over the long term. They found that sustainability depended less on application of the tools for improvement than on embedding principles deep into the culture of the organization from top to bottom and side to side. This book helps leaders understand their role in building sustainable cultures of enterprise excellence – That is, how to keep the entire enterprise focused on guiding principles that will change beliefs, behaviors, and the overall mindset. In addition, managers will learn how to align systems with principles so that they drive ideal, principle-based behaviors – the goal is for every leader to realign their values with the voice of principles and become an example so that every associate becomes self-motivated to continuously improve every aspect for which they are accountable.

The Heart Aroused: Poetry And The Preservation Of The Soul In The New Workplace

by David Whyte

Only a poet could produce such a provocative analysis of today's widespread disenchantment with business -- or such a daring prescription for using the classics of poetry to revitalize the soul of corporate America.

The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life

by Tommy Spaulding

In his first book, It's Not Just Who You Know (which rose to #2 on the New York Times bestseller list), world renowned leadership speaker and former CEO of Up with People Tommy Spaulding talked about the power of building genuine and lasting relationships both personally and professionally. In his new book, The Heart-Led Leader, Spaulding turns his focus to ourselves - to who we are. Authentic leaders, Spaulding says, live and lead from the heart. The values and principles that guide our lives and shape our ability to lead others is far more important than our title, or our ability to crunch numbers, or the impressive degrees we display on our walls. To effect true transformational change, heart-led leaders draw on the qualities of humility, vulnerability, transparency, empathy and love. Illustrated with stories from his own life, and from some of the exceptional leaders he has met and worked with over the years, Spaulding unpacks what those qualities mean, talks about the 18-inch journey from the head to the heart - from our intellect to our emotions - and shows us how to incorporate them into our careers, into how we manage and lead others, and into how we live our lives. It is a vision of leadership that has the power to transform everything we do, and the lives of everyone we touch.From the Hardcover edition.

The Heart of a Leader

by Ken Blanchard

The Heart of a Leader offers Blanchard's insight and wisdom on:* Choosing values* Aiming for excellence* Maintaining integrity* Finding the courage to change* Helping others reach their potentialArranged with your busy schedule in mind, this book offers you Blanchard's most important concepts in an accessible format. You can reach for instant motivation and insight on a daily basis or soak it up in one reading. Powerfully challenging and deeply inspiring, The Heart of a Leader will enable you to develop the courageous heart of a true leader, master key attitudes and actions to impact lives around you, and enjoy the profound wisdom that only Ken Blanchard can deliver.

The Heart of Change: Real-Life Stories of How People Change Their Organizations

by John P. Kotter Dan S. Cohen

Moving beyond the process of changeWhy is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization-you need to change people's behavior. And that is never easy.The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people's emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter's worldwide bestseller Leading Change.Building off of Kotter's revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change-and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.

The Heart of Change: Appealing to the Heart, Not the Mind

by John P. Kotter Dan S. Cohen

People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings. This is especially the case in large-scale organizational change, where you're dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization and e-business. To understand why some organizations are leaping into the future more successfully than others, you need to understand the flow of effective large-scale change efforts.

The Heart of Change Field Guide

by Dan S. Cohen John P. Kotter

In 1996, John P. Kotter's Leading Change became a runaway best seller, outlining an eight-step program for organizational change that was embraced by executives around the world. Then, Kotter and co-author Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts. Now, The Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Written by Dan Cohen and with a foreword by John P. Kotter, the guide provides a practical framework for implementing each step in the change process, as well as a new three-phase approach to execution: creating a climate for change, engaging and enabling the whole organization, and implementing and sustaining change. Hands-on diagnostics--including a crucial "change readiness module"--reveal the dynamics that will help or hinder success at each phase of the change process. Both flexible and scaleable, the frameworks presented in this guide can be tailored for any size or type of change initiative. Filled with practical tools, checklists, and expert commentary, this must-have guide translates the most powerful approaches available for creating successful change into concrete, actionable steps for you and your organization. Dan Cohen is the co-author, with John P. Kotter, of The Heart of Change, and a principal with Deloitte Consulting, LLC.

The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture (4th Edition)

by Thomas G. Crane Larissa Patrick Troy S. Parker

This 4th edition makes the coaching process between colleagues even more powerful. The elements of the Roadmap are enhanced to ensure they are easier to grasp and apply. More and more leaders and their organizations are becoming convinced in the business case for creating a "coaching culture". This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people.

Heart of Danger (Why Leading Change is Fraught with Risk)

by Ronald A. Heifetz Marty Linsky

The single most common source of leadership failure--in politics, community life, business, or the nonprofit sector--is that people in leadership positions treat adaptive challenges like technical problems. What many leaders don't realize, however, is the danger they put themselves in by simply attempting to effect change. People by nature resist change, especially if it involves loss or uncertainty. The leader's challenge is to help people adapt to, and ultimately thrive in, evolving circumstances, and to "stay alive" in the process. This chapter looks at that source of leadership failure. This chapter was originally published as Chapter 1 of "Leadership on the Line."

The Heart of Economic Reform: China's Banking Reform and State Enterprise Restructuring (Routledge Revivals)

by Donald Daochi Tong

This title was first published in 2002.Banking reform lies at the heart of economic reform in China and is central to sustaining the countries high economic growth. This timely book covers an important economic policy issue in China, namely the existing and potential roles of the financial sector in the development of the Chinese economy. It explores for the first time the relationship between the reforms of the financial sector, of state-owned enterprises (SOEs) and of the social welfare system. Donald D. Tong presents a wealth of valuable data accompanied by original insights and interpretations. The author also examines the original estimates of the cost of the social welfare burden given that social services such as old age pension, housing, healthcare and education are provided by the SOEs rather than by the private or public sector directly.

Heart of Entrepreneurship

by Howard H. Stevenson David E. Gumpert

Entrepreneurship is a trait that is confined neither to certain types of individuals nor to organizations. A society can do much to stimulate or inhibit the development of entrepreneurship. Government policy decisions in recent years to lower the capital gains tax and deregulate certain industries have been instrumental in encouraging establishing new businesses. College and university business programs are also instrumental in stimulation. But it's up to individual organizations to foster conditions that allow entrepreneurship to flourish.

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

by Micah Solomon Herve Humler

Success in today's rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company's president and COO Herve Humler.This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today's top hoteliers, restaurateurs, and masters of hospitality management including:Four Seasons Chairman Isadore Sharp: How to build an unsinkable company cultureUnion Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and moreTom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurantVirgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approachRitz-Carlton President and COO Herve Humler: How to engage today's new breed of luxury travelers Double-five-star chef and hotelier Patrick O'Connell (The Inn at Little Washington) shares the secrets of creating hospitality connectionsDesigner David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today's travelersRestaurateur Traci Des Jardins on building a "narcissism-free" hospitality cultureLegendary chef Eric Ripert's principles of creating a great guest experiences, simultaneously within a single dining room.The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource.As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you'll find the secrets here."

The Heart of Innovation: A Field Guide for Navigating to Authentic Demand

by Matt Chanoff Merrick Furst Daniel Sabbah Mark Wegman

Four innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand and building successful innovations around it.Most innovators are stuck, whether or not they realize it. They want their innovations to become part of the lives of their customers, clients, or beneficiaries. But people are already coping with their busy lives; new ideas and inventions rarely spark any change at all. At the Center for Deliberate Innovation at Georgia Tech, the authors have worked with scores of startups and large companies, developing a unique methodology that unpacks the black box of authentic demand and shows innovators how to search for it, recognize it, and create situations for their customers that catalyze it. They explore the differences, and different challenges, to the three types of innovation-incremental improvement, company transformation, and radical formative innovation.Authors Chanoff, Furst, Sabbah, and Wegman take innovators and people who work with them on a new journey through innovation. Their fresh case studies, from IBM's entry to the Web, to a single mother in a slum in Kenya, make The Heart of Innovation as obsessively readable as it is informative.If customers are already pulling your innovation from your hands, you don't need this book. Otherwise, reach for The Heart of Innovation.

The Heart of Leadership

by Giovanni Battista Vacchi Danilo Zatta

Squarely aimed at leaders and aspiring leaders, The Heart of Leadership, written by two renowned management experts, presents practical examples and engaging insights to answer the key question of how to be a successful leader.This book reveals the key characteristics of a great leader and shows you how to develop the skills needed to motivate your team and overcome challenges. Leadership means successfully taking your place at the head of an enterprise and is both a shared journey and an adventure over the course of a career. Using an engaging and accessible style throughout, the book maps out how to achieve tangible results. It presents portrayals of some of history’s greatest leaders, from Gandhi to Steve Jobs, from Angela Merkel to Lisa Su, in order to inspire and help develop your own top leadership skills.This book is essential reading for CEOs, CFOs, HR managers, entrepreneurs, trainers, and those who are seeking a leadership position in an organization and want to understand how to succeed within it.

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