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All Above Board
by Ulf LindgrenBased on unique access interviews with leading chairmen and senior executives, All Above Board examines the key functions of the ideal 21st century board, how and why badly led boards fail, and what changes can be made to improve board behavior and efficiency for best practice.
All Business Is Local
by John A. Quelch Katherine E. JoczWhy businesses should never underestimate the power of place. Today's business leaders are so obsessed with all things global and virtual that they risk neglecting the critical impact of physical place. It's a paradox of the Internet age: now that it's possible for businesses to be everywhere at once, they need to focus on what it means to be one specific place at a time. The best global brands, from IBM to McDonald's, are by design also the leading local brands. For instance, your decision to patronize Starbucks will depend on whether it's the best local coffee shop in your neighborhood, not on how many thousands of global locations it has. Marketing experts John Quelch and Katherine Jocz offer a new way to think about place in every strategic decision-from how to leverage consumer associations with locations to where to position products on the shelf. They explore case studies such as Nike and The Apple Store, which use place in creative ways. Drawing on a blend of hard data and engaging anecdotes, this book will help any business-from global mega-brands to boutique, small town stores- influence customers more effectively. .
All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
by Joseph A. MichelliFrom organizational consultant and bestselling author Joseph Michelli, a close look at the groundbreaking practices at Amazon&’s One Medical, revealing the key strategies that make them a revolutionary force in healthcare and an inspiration for all industries.What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back for more and sending their friends and family? Drawing lessons from the industry-leading business practices at One Medical, a brand transforming the customer experience in healthcare, All Business Is Personal gives readers tools to blend the powerful benefits of today&’s rapidly improving technology with individuals&’ unique talents, all in the name of providing only the best for their customers. Readers will learn: How to increase the value provided to colleagues, customers, and business partners Examples of how to make the customer experience easier, more accessible, and more successful An iterative process for thoughtfully designing the customer experience The importance of growing your people first before growing your business to develop a sustainable and high-performing organization All Business Is Personal is your roadmap for blending people and technology to elevate the employee and customer experiences, drive repeat business, garner word-of-mouth referrals, and ensure sustainable organic growth.
All Change at Work?: British Employment Relations 1980-98, Portrayed by the Workplace Industrial Relations Survey Series
by Alex Bryson John Forth Neil MillwardThis book is the latest publication reporting the results of a series of workplace surveys conducted by the Department of Trade and Industry, the Economic and Social Research Council, the Advisory Conciliation and Arbitration Service and the Policy Studies Institute. It addresses such contemporary employee relations issues as: * Have new configurations of labour-management practices become embedded in the British economy? * Did the dramatic decline in trade union representation in the 1980s continue throughout the 1990s, leaving more employees without a voice? * Are the vestiges of union organisation at the workplace a hollow shell? The focus of this book is on change, captured by gathering together the enormous bank of data from all four of the large-scale and highly respected surveys, and plotting trends from 1980 to the present. In addition, a special panel of workplaces, surveyed in both 1990 and 1998, reveals the complex processes of change. Comprehensive in scope, the results are statistically reliable and reveal the nature and extent of change in all bar the smallest British workplaces. A key text for anyone interested in employment and the changing world of work, whether as student, researcher, teacher, analyst, adviser or practitioner.
All Customers Are Irrational: Understanding What They Think, What They Feel, and What Keeps Them Coming Back
by William J. CUSICKAs many businesses are discovering, customer behavior doesn’t always make sense. That really shouldn’t be surprising. As recent studies have shown, people tend to base their decisions on more subconscious, emotional desires than on rational, practical choices. What’s more, customers aren’t able to tell you accurately why they do what they do. Combining recent research findings with real-world examples from his consulting practice on customer experience, William J. Cusick examines how the subconscious part of the brain drives the decisions and behavior of every customer on a daily basis and introduces the concept of "the irrational customer." All Customers Are Irrational shows why businesses must change their approach to attracting and retaining customers, and proposes ways they can alter their strategies on everything from customer research, product design and website development to call center management, employee recruitment, and retail store layouts, by focusing on what customers are actually doing instead of what they’re saying. Honest, direct and insightful, All Customers Are Irrational will help businesses tap into the impulses and motivations that both attract and retain consumers for the long haul.
All Edge: Inside the New Workplace Networks
by Clay SpinuzziWork is changing. Speed and flexibility are more in demand than ever before thanks to an accelerating knowledge economy and sophisticated communication networks. These changes have forced a mass rethinking of the way we coordinate, collaborate, and communicate. Instead of projects coming to established teams, teams are increasingly converging around projects. These "all-edge adhocracies” are highly collaborative and mostly temporary, their edge coming from the ability to form links both inside and outside an organization. These nimble groups come together around a specific task, recruiting personnel, assigning roles, and establishing objectives. When the work is done they disband their members and take their skills to the next project. Spinuzzi offers for the first time a comprehensive framework for understanding how these new groups function and thrive. His rigorous analysis tackles both the pros and cons of this evolving workflow and is based in case studies of real all-edge adhocracies at work. His provocative results will challenge our long-held assumptions about how we should be doing work.
All Else Equal: Are Public and Private Schools Different?
by Martin Carnoy Richard Rothstein Luis BenvenistePrivate schools always provide a better education than public schools. Or do they? Inner-city private schools, most of which are Catholic, suffer from the same problems neighboring public schools have including large class sizes, unqualified teachers, outdated curricula, lack of parental involvement and stressful family and community circumstances. Straightforward and authoritative, All Else Equal challenges us to reconsider vital policy decisions and rethink the issues facing our current educational system.
All For One
by Andrew SobelCorporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers--from consulting firms to large banks--to confront a series of difficult challenges: How do we create an 'all-for-one, one-for-all' culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?" How do we mobilize the right people, resources, and ideas--across a multitude of organizational and geographic boundaries--into each and every client relationship?" How do we evolve from a trusted advisor to a trusted partner and build multi-year, institutional relationships? All for One answers these questions with an innovative and comprehensive model for developing enduring, institutional client relationships--what Andrew Sobel refers to as Level 6 Trusted Client Partnerships. It offers readers ten specific strategies that are thoroughly supported by case studies, best practices from leading firms, and implementation tools. The individual professional is principally responsible for five of these strategies, while the firm--the institution--must support and drive the other five. When you successfully execute against all ten of these building blocks, you develop long-term, professional-client partnerships that provide great value to the client and high levels of personal satisfaction and profitability for the service provider.
All Hands on Deck
by Joe TyeIn the stormy seas of today's world economy, organizations need all hands on deck In the stormy seas of today's world economy, organizations need people to own their work, not just rent a spot on the organization chart. All Hands on Deck is a fun-to-read story that is both a business strategy book about creating competitive advantage through corporate culture, and a personal development book that will inspire readers to be more committed and engaged with their work and their organizations. Drawing upon the wisdom of some of the greatest and most beloved business leaders of the 20th century, this essential guide: Creates a virtual roadmap for building a culture of ownership where so workers are inspired to think and act like partners in the enterprise, and not just hired hands Shares practical and proven strategies for earning employee buy-in and commitment to the values, vision, and purpose of the organization Features the real-world wisdom of some of the most successful and beloved business leaders of the 20th century, including Walt Disney, Ray Kroc, Mary Kay Ash, Bill Hewlett, and Dave Packard A stirring resource for today's business environment, All Hands on Deck shares the tools you need to create an organization that competes and succeeds in today's turbulent world, and the inspiration that your people need to put those tools to work.
All Hands on Deck: Navigating Your Team Through Crises, Getting Your Organization Unstuck, and Emerging Victorious
by Peter J. Boni“An expert at business turnarounds shares his method for advancement . . . [in this] highly pertinent, applicable how-to for business leaders.” —Kirkus ReviewsHow do you take an underperforming unit–team, department, office, or company—that has run aground and get it moving forward?In All Hands On Deck, Peter J. Boni shows any leader or aspiring leader exactly what to do. Following his advice, recognition and rewards come quickly. It even allows leaders without an MBA or Ivy League education to leapfrog over those who have superior credentials or stronger ties to the old boys’ network.Peter’s own career is the best illustration of his methods. A former special operations infantry officer and decorated combat veteran, Boni became a high-tech CEO of a wide variety of companies during a thirty-year business career, leading many of them through the varying stages of growth, maturity, trouble, and renewal.Boni shows you how to use his scars of experience to rapidly advance your own career. Through his own experiences and detailed case studies, All Hands On Deck clearly illustrates how to:Create your plan and gain the buy-in of critical constituentsKick off the plan boldly, with your team completely aligned to achieve its critical success factorsExecute the plan, overcome obstacles, and produce stellar, recognition-worthy resultsPraise for All Hands on Deck“A timeless guide to navigating the challenges of organizational change in today’s ever more turbulent seas. . . . A must read for anyone commencing a significant change effort!” —Len Schlesinger, Baker Foundation Professor, Harvard Business School, President Emeritus, Babson College
All Hands on Tech: The AI-Powered Citizen Revolution
by Thomas H. Davenport Ian BarkinSupercharge your organization's capacity for innovation The greatest untapped asset in an enterprise today is the ingenuity of its people. Dive into a future of work where technology empowers everyone to be a creator and builder with All Hands on Tech: The Citizen Revolution in Business Technology. This pivotal book offers a comprehensive look into the role of citizen developers—business domain experts who are driving IT-enabled innovation using technology previously reserved for professional technologists. Through case studies of citizens and citizen-enabled enterprises, the authors demonstrate how emerging technology bestows unprecedented power on these individuals and unprecedented value on the organizations that channel their efforts. They outline a transformative approach to citizen development that not only enhances companies' innovative capacity via the empowerment of domain experts, but also minimizes risk and liberates IT departments to pursue more strategic initiatives. All Hands on Tech describes a revolution in work—powered by technology becoming more human and humans becoming more comfortable with technology. This convergence provides a clear pathway for enterprises to leverage the on-the-ground experience and insight of all employees. The authors provide diverse examples of companies that have aligned the work of their citizen developers with wider organizational goals across citizen data science, automation, and development projects. These examples demonstrate why and how to commit to the citizen revolution in your organization. In the book, you'll: Discover the untapped potential of citizen developers to revolutionize business operations with technology democratization Find a practical framework for integrating citizen development into a broader corporate digital and data strategy, while controlling risk Explore a forward-thinking approach to redefining the roles of all hands in an enterprise, empowering them to turn ideas into applications, automations, and analytical/AI models For business leaders, executives, managers, and IT professionals looking to harness the full potential of their front-line employees and redefine the landscape of IT work, All Hands on Tech is a must-have resource. For business domain specialists and those eager to turn ideas into action, the citizen revolution democratizes information technology and empowers you to lead your organization towards a more innovative and efficient future. For subject matter experts, domain specialists, and those eager to put their ideas to work while also future-proofing their careers with invaluable skills, the citizen revolution ushers in an entirely new way of working.
All Hell Breaking Loose: The Pentagon's Perspective on Climate Change
by Michael T. KlareAll Hell Breaking Loose is an eye-opening examination of climate change from the perspective of the U.S. military.The Pentagon, unsentimental and politically conservative, might not seem likely to be worried about climate change—still linked, for many people, with polar bears and coral reefs. Yet of all the major institutions in American society, none take climate change as seriously as the U.S. military. Both as participants in climate-triggered conflicts abroad, and as first responders to hurricanes and other disasters on American soil, the armed services are already confronting the impacts of global warming. The military now regards climate change as one of the top threats to American national security—and is busy developing strategies to cope with it.Drawing on previously obscure reports and government documents, renowned security expert Michael Klare shows that the U.S. military sees the climate threat as imperiling the country on several fronts at once. Droughts and food shortages are stoking conflicts in ethnically divided nations, with “climate refugees” producing worldwide havoc. Pandemics and other humanitarian disasters will increasingly require extensive military involvement. The melting Arctic is creating new seaways to defend. And rising seas threaten American cities and military bases themselves.While others still debate the causes of global warming, the Pentagon is intensely focused on its effects. Its response makes it clear that where it counts, the immense impact of climate change is not in doubt.
All I Could Get
by Scott LasserBarry Schwartz has everything: two healthy young children, a strong marriage, a house in the Colorado mountains, and a job that lets him ski a hundred days in a good year. But at thirty, still paying off student loans and struggling to make the rent, he begins to think it isn’t enough.<P><P> All I Could Get is the story of the ultimately harrowing journey into the heart of New York’s financial world that Barry and his family take on the way to discovering what exactly is “enough.” With the voice of a born storyteller and an intimate knowledge of the business of high finance, Lasser gives us stunning scenes that capture the wry banter of the morning commute, the hardball diction of Wall Street, and the rhythms of a good marriage as it hits the skids. A novel of fierce momentum, studded with instances of piercing tenderness and clarity, All I Could Get is an indelible portrait of a family driven to a reckoning, of a man poised on the brink of terrible power and unspeakable loss, of the crushing effects of envy, and of the devastating force of the American dream.
All I Know About Management I Learned from My Dog: The Real Story of Angel, a Rescued Golden Retriever, Who Inspired the New Four Golden Rules of Management
by Martin P. LevinWhen 91-year-old legendary management guru Martin Levin decided to adopt a dog by the name of Angel, he thought he was in for an interesting experience, yet not a challenging one. It didn't take long for him to learn that he was wrong. Very wrong. Following one of the guiding mantras of his life to never stop learning, Levin found that each day with his dog brought new insights. Through interacting with Angel, he began to recall some personal adventures that added to this insight. And as it turned out, his journey led him toward realizing the Four Golden Rules of Management: Rule 1: Trust and Leadership Rule 2: Communication Rule 3: Problem Solving and Decision Making Rule 4: Perseverance In the end, Levin found that his Four Golden Rules of Management were so simple that even Angel understood them. Thus, if a manager can develop trust, it will lead to corporate excellence, provided he or she is able to communicate effectively, make the right strategic decisions, and, above all, persevere. Levin's book is one to entertain, inspire, and educate business executives (and dog lovers).
All I Need to Know About Manufacturing I Learned in Joe's Garage: World Class Manufacturing Made Simple
by William B. Miller Vicki L. SchenkALL I NEED TO KNOW ABOUT MANUFACTURING I LEARNED IN JOE S GARAGE explains basic principles of customer focused, high quality, low cost, on-time business management. This international bestseller is endorsed by reviewers from Business Week and other publications, and by numerous business and educational leaders. <p><p>ALL I NEED TO KNOW ABOUT MANUFACTURING I LEARNED IN JOE S GARAGE is used by thousands of companies, large and small throughout the world, to improve profitability, performance, and employee satisfaction. The book uses a lighthearted short story that explains in easily understandable terms the concepts and techniques of 21st-century business management. It illustrates clearly how to forge a strategy for the future that will lead to outstanding personal and professional achievement. <p><p>...JOE'S GARAGE is a classic teaching fable valuable in all business functions. It is essential reading for anybody who wishes to understand how to succeed in today s environment of increasingly tough global competition. An annotated reading list and comprehensive glossary are provided. <p><p>Countless business leaders, educators, and publications agree that ...JOE's GARAGE is simply the best, and most cost-effective, roadmap for attainment of world class results.
All I Want is a Job: Unemployed Women Navigating the Public Workforce System
by Mary GattaIn All I Want Is a Job!, Mary Gatta puts a human face on workforce development policy. An ethnographic sociologist, Gatta went undercover, posing as a client in a New Jersey One-Stop Career Center. One-Stop Centers, developed as part of the federal Workforce Investment Act, are supposed to be an unemployed worker's go-to resource on the way to re-employment. But, how well do these centers function? With swarms of new clients coming through their doors, are they fit for the task of pairing America's workforce with new jobs? Weaving together her own account with interviews of jobless women and caseworkers, Gatta offers a revealing glimpse of the toll that unemployment takes and the realities of social policy. Women#151;both educated and unskilled#151;are particularly vulnerable in the current economy. Since they are routinely paid less than their male counterparts, economic security is even harder for them to grasp. And, women are more easily tracked into available, low-wage work in sectors such as retail or food service. Originally designed to pair job-ready workers with available openings, the current system is ill fitted for diverse clients who are seeking gainful employment. Even if One-Stops were better suited to the needs of these workers, good jobs are scarce in the wake of the Great Recession. In spite of these pitfalls, Gatta saw hope and a sense of empowerment in clients who got intensive career counseling, new jobs, and social support. Drawing together tales from the frontlines, she highlights the promise and weaknesses of One-Stop Career Centers, recommending key shifts in workforce policy. America deserves a system that is less discriminatory, more human, and better able to assist women and their families in particular. The employed and unemployed alike would be better served by such a system#151;one that would meaningfully contribute to our economic recovery and future prosperity.
All In
by Adrian Gostick Chester EltonTo have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture--congratulations--and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gostick and Chester Elton return to answer the most overlooked leadership questions of our day: Why are some managers able to get their employees to commit wholeheartedly to their culture and give that extra push that leads to outstanding results? And how can managers at any level build and sustain a profitable, vibrant work-group culture of their own? These leading workplace experts teamed up with research giant Towers Watson to analyze an unprecedented 300,000-person study, and they made a groundbreaking finding: managers of the highest-performing work groups create a "culture of belief." In these distinctive workplaces, people believe in their leaders and in the company's vision, values, and goals. Employees are not only engaged but also enabled and energized (termed the three Es), which leads to astonishing results--average annual revenues three times higher than for organizations lacking such a positive culture. And this was true during a period that included this most recent recession. Based on their extensive consulting experience and in-depth interviews with leaders and employees at exceptional companies such as American Express, Cigna, Avis Budget, Pepsi Bottling, and Hard Rock, the authors present a simple seven-step road map for creating a culture of belief: define a burning platform; create a customer focus; develop agility; share everything; partner with your talent; root for each other; and establish clear accountability. Delving into specific how-tos for each step, they share eye-opening stories of exceptional leaders in action, vividly depicting just how these powerful methods can be implemented by any manager. All In draws on cutting-edge psychology and all of the creative genius that have made Gostick and Elton a must-read for leaders worldwide. This vital resource will empower managers everywhere to inspire a new level of commitment and performance.
All In
by Adrian Gostick Chester EltonTo have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture--congratulations--and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gostick and Chester Elton return to answer the most overlooked leadership questions of our day: Why are some managers able to get their employees to commit wholeheartedly to their culture and give that extra push that leads to outstanding results? And how can managers at any level build and sustain a profitable, vibrant work-group culture of their own? These leading workplace experts teamed up with research giant Towers Watson to analyze an unprecedented 300,000-person study, and they made a groundbreaking finding: managers of the highest-performing work groups create a "culture of belief." In these distinctive workplaces, people believe in their leaders and in the company's vision, values, and goals. Employees are not only engaged but also enabled and energized (termed the three Es), which leads to astonishing results--average annual revenues three times higher than for organizations lacking such a positive culture. And this was true during a period that included this most recent recession. Based on their extensive consulting experience and in-depth interviews with leaders and employees at exceptional companies such as American Express, Cigna, Avis Budget, Pepsi Bottling, and Hard Rock, the authors present a simple seven-step road map for creating a culture of belief: define a burning platform; create a customer focus; develop agility; share everything; partner with your talent; root for each other; and establish clear accountability. Delving into specific how-tos for each step, they share eye-opening stories of exceptional leaders in action, vividly depicting just how these powerful methods can be implemented by any manager. All In draws on cutting-edge psychology and all of the creative genius that have made Gostick and Elton a must-read for leaders worldwide. This vital resource will empower managers everywhere to inspire a new level of commitment and performance.
All In
by Geoff GraberAll In: Poker Night Lessons for Winning Big at Your Career goes beyond any of the other bestselling poker books on the market and at last tells you how to put your poker playing skills to use in the business world. What if the rules and strategies of poker were the same as those More...you use in your real life? What if your real life were an exciting game filled with challenging opponents and chances to win big? What if your job was as much fun as your weekly poker game? Well, it can be - and All in will show you how. With this book you'll learn how to: know the rules and know your opponent; define your playing style and leave your emotions at the door; make the most out of a great hand and minimize your mistakes; know when and how to bluff, and know when you're beat; and always keep them guessing, and know when to go all in! The modern-day world of corporate politics is very similar to poker. It's a game where anticipating your opponent's next move and making educated guesses at the cards they hold in their hand is just as important as knowing how to play your own hand and having a strategy for how you want to be perceived by others. All you have to know are the basic rules of the game to benefit from this book. Its theories and ideas can be applied to all facets of the business world. From the student to the CEO, anyone who is looking for a way to take control of their career and have fun while doing it will benefit from this book.
All In Startup
by Diana KanderIf Owen Chase can't find a way to turn his company around in the next nine days, he'll be forced to shut it down and lay off all of his employees. He has incurred substantial debt and his marriage is on shaky ground.Through pure happenstance, Owen finds himself pondering this problem while advancing steadily as a contestant at the World Series of Poker. His Las Vegas path quickly introduces him to Samantha, a beautiful and mysterious mentor with a revolutionary approach to entrepreneurship. Sam is a fountain of knowledge that may save his company, but her sexual advances might prove too much for Owen's struggling marriage.All In Startup is more than just a novel about eschewing temptation and fighting to save a company. It is a lifeline for entrepreneurs who are thinking about launching a new idea or for those who have already started but can't seem to generate the traction they were expecting.Entrepreneurs who achieve success in the new economy do so using a new "scientific method" of innovation. All In Startup demonstrates why four counterintuitive principles separate successful entrepreneurs from the wanna-preneurs who bounce from idea to idea, unable to generate real revenue.You will likely get only one opportunity in your life to go "all in" in on an idea: to quit your job, talk your spouse into letting you drain the savings account, and follow your dream. All In Startup will prepare you for that "all in" moment and make sure that you push your chips into the middle only when the odds are in your favor. This book holds the keys to significantly de-risking your idea so that your success appears almost lucky.Join Owen and Sam for this one-of-a-kind journey that will set you on the right path for when it's your turn to put everything on the line.
All In: How Great Leaders Build Unstoppable Teams
by Mike MichalowiczThe bestselling author of Profit First shows you how to build unstoppable teams where everyone wins.It&’s never been harder building successful teams. With challenges of work-from-anywhere, flex-schedule and generational divides, business leaders bend over backwards searching for solutions that work. They&’ve tried everything from food perks and ping pong tables to endless team-building exercises and training—but nothing sticks.Now, in his long-awaited book for leaders at all levels, bestselling author Mike Michalowicz reveals his proven formula to build an unstoppable team for any work environment:All In shows readers how to:Recruit the right talentTransform struggling employees into superstarsMatch individual abilities to client and company needsElevate your company to where every employee cares as much as an ownerYou want a thriving workforce that shines and sticks around. One that takes full responsibility for their work and outcomes. A community of employees who love your organization and are invested in its growth. With All In you will discover how to build a team where everyone flourishes–including you.
All In: How Obsessive Leaders Achieve the Extraordinary
by Robert Bruce ShawWhat makes great leaders like Jeff Bezos and Elon Musk extraordinary? All In shows leaders and aspiring leaders how obsession can fuel the most incredible success, but also take a toll on a leader, his or her family and work colleagues.Groundbreaking leaders share a passionate commitment to achieving their vision that borders and sometimes crosses the line into obsession. All In shows how obsession, if properly focused and managed, is both necessary and productive. Advances in any endeavor almost always depend on a small group of individuals who are completely consumed by the goal they&’re pursuing. When these leaders and their teams are successful, everyone benefits from their singular focus and relentless drive.All In explores the three obsessions underlying the achievements of great leaders:Delighting customersBuilding great productsCreating an enduring companyBy taking you inside the success stories of iconic leaders, including Jeff Bezos of Amazon, Elon Musk of Tesla, and Steve Jobs of Apple, author Robert Bruce Shaw shows the upside of obsession and the practices that support it. Shaw also provides insight into the dark side of obsession and its destructive potential - as illustrated in his case study of Uber during the final years of Travis Kalanick&’s leadership tenure. Appealing to any reader of entrepreneurial biographies, All In shows individuals and organizations how to manage obsession&’s downsides while realizing the benefits of striving to create something that truly matters.
All In: How The Best Managers Create a Culture of Belief and Drive Big Results
by Adrian Gostick Chester EltonTo have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture--congratulations--and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gostick and Chester Elton return to answer the most overlooked leadership questions of our day: Why are some managers able to get their employees to commit wholeheartedly to their culture and give that extra push that leads to outstanding results? And how can managers at any level build and sustain a profitable, vibrant work-group culture of their own? These leading workplace experts teamed up with research giant Towers Watson to analyze an unprecedented 300,000-person study, and they made a groundbreaking finding: managers of the highest-performing work groups create a "culture of belief." In these distinctive workplaces, people believe in their leaders and in the company's vision, values, and goals. Employees are not only engaged but also enabled and energized (termed the three Es), which leads to astonishing results--average annual revenues three times higher than for organizations lacking such a positive culture. And this was true during a period that included this most recent recession. Based on their extensive consulting experience and in-depth interviews with leaders and employees at exceptional companies such as American Express, Cigna, Avis Budget, Pepsi Bottling, and Hard Rock, the authors present a simple seven-step road map for creating a culture of belief: define a burning platform; create a customer focus; develop agility; share everything; partner with your talent; root for each other; and establish clear accountability. Delving into specific how-tos for each step, they share eye-opening stories of exceptional leaders in action, vividly depicting just how these powerful methods can be implemented by any manager. All In draws on cutting-edge psychology and all of the creative genius that have made Gostick and Elton a must-read for leaders worldwide. This vital resource will empower managers everywhere to inspire a new level of commitment and performance.
All In: The Future of Business Leadership
by David Grayson Chris Coulter Mark LeeWritten by three leading thinkers in the field of sustainability, All In defines the essential attributes of high-impact corporate sustainability leadership and describes how companies can combine and apply those characteristics for future success. All In draws on research involving thousands of experts globally as collected via the GlobeScan-SustainAbility Leaders Survey over two decades. The book also reveals insights from dozens of interviews with Chairs, CEOs and Chief Sustainability Officers of pioneering companies, including 3M, BASF, BP, DuPont, Google, GE, Huawei, IKEA, Interface, Marks & Spencer, Natura, Nestlé, Nike, Novo Nordisk, Patagonia, Shell, Tata, Toyota, Unilever and Walmart, explaining how they have gained recognition, created value and boosted resiliency based on their sustainability leadership. All In also outlines what the private sector must do to lift sustainability performance, protect business’s license to operate and help deliver the UN Sustainable Development Goals by 2030. This unique book, rich with quantitative and qualitative insights, offers current and aspiring business leaders a succinct overview of the most important developments and trends in corporate sustainability and responsible leadership. All In will also appeal to others interested in why sustainability has become a critical mainstream business issue. With a foreword by Dan Hendrix, Chairman, Interface, and afterword by Paul Polman, CEO, Unilever.
All Marketers Are Liars: The Power of Telling Authentic Stories in a Low-Trust World
by Seth GodinAs Seth Godin showed in this book, great marketers don't talk about features or even benefits. Instead, they tell a story--a story we want to believe, whether it's factual or not.