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Helmut Schmidt
by Hartmut SoellOn the occasion of the 95th birthday of Helmut Schmidt, West German Chancellor 1974-1982, his biographer Hartmut Soell, Professor of History at Heidelberg University and former member of the German Parliament (1980-1994), presents H. Schmidt as a Pioneer of International Economic and Financial Cooperation. Influenced by the catastrophes of the early 20th century (global economic crisis, dictatorship and war), Schmidt entered politics as a trained economist and was one of the most innovative policymakers from the 1960s to the 1980s. As minister of defense, economy and finance and as Chancellor he was able to implement many of his ideas for closer cooperation between Western industrial states on currency issues and energy policy during the 1970s. Together with French President Valéry Giscard d'Estaing he launched the G7 summits in 1975 and his proposals for a European currency system (1978-79) paved the way for the European economic and currency union. As editor of Die Zeit, he would later become an influential commentator.
Help Desk Practitioner's Handbook
by Barbara CzegelYour complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www. wiley. com/compbooks/
Help! I Can't Pay My Bills: Surviving a Financial Crisis
by Sally HerigstadIn this age of skyrocketing personal debt, more and more Americans find themselves facing a financial crisis. CPA Sally Herigstad provides the strategies you need to take charge of your financial problems and get back on your feet. This clear, step-by-step guide will get you started on your way to financial security. You'll learn to:*Create a realistic plan for reaching your financial goals*Find cash you didn't know you had*Talk to creditors when they call*Build – and stick to – a budget*Get help with catastrophic medical billsNo matter how you got into a financial crisis, it's never too late to take steps to turn things around. This book will help you take charge of your finances – and your life.Sally Herigstad is a certified public accountant living in Kent, Washington. She has written numerous articles for Microsoft's MSN Money Web site.
Help, Im Rich!
by Kees StouteManage and protect your wealth with the help of a private bankHelp! I'm Rich! is a detailed examination of how private banking services can help high net worth individuals take charge over their wealth and protect their assets. Designed to increase the ability to discern between 'adding value' and 'self-orientation' and thus improve the professional relationship between private bankers and clients, this reader-friendly guide explains the concerns that typically come along with wealth, and the various ways in which private banks can help clients deal with these challenges effectively. You will learn what private banks do, which services they offer, and how to find and approach a private bank. Case studies illustrate the various scenarios presented, and graphs, tables, cartoons and diagrams help facilitate a true understanding of what private banks can do for you. A detailed description of the various asset classes explains the reasons for -- and risks of -- investing at each level, giving you a better idea of the wealth management methods that have proven effective for others in your class.Whether you are new to wealth or are newly tasked with the money management aspect of it, it's vital for you to understand the ways in which your high net worth changes the game. This book is an indispensable guide to understanding the common challenges of the wealthy, and the crucial role private banks play in dealing with these challenges.Understand the challenges wealth brings to money managementDiscover how private banks can help address specific concernsLearn the questions you should ask your private bankerMake better financial decisions by having an expert in your cornerThe more money you have, the more attention it requires, and the solutions tend to get more complicated. The support of a professional services provider seems not only unavoidable but highly desirable. Help! I'm Rich! shows you how to gain the most out of your private banking experience, with detailed guidance and expert advice.
Help! Mijn job zuig
by Richard G Lowe Jr Lieze NevenOmgaan met een baan waardoor je ziek wordt, geld en promoties kwijtraakt of ervoor zorgt dat je boos en boos wordt zonder je ziel aan de corporatie te verkopen. Maakt uw baan u lichamelijk ziek? Vrees je om elke dag op te staan omdat je naar het gehate kantoor moet? Voelt u zich alleen levend tijdens het weekend omdat u niet hoeft te werken? Is je baas een idioot die je constant lastigvalt, ontkent dat je verhoogt en je ellendig maakt? Zou het niet beter zijn om elke dag uit te zien naar het werk? Zou je van een uitdagende baan houden waar je een eerlijk loon ontvangt, humaan en met compassie wordt behandeld en waar je de middelen, training en hulp krijgt die je nodig hebt om succesvol te zijn? Ik werkte in onbevredigende banen voor werkgevers die het niets konden schelen en die geen goede en competente service zouden belonen. Ik bleef loyaal, blindelings doen wat mij werd verteld, gedwongen om 24x7 op afroep te zijn, om te werken zonder adequate training en middelen, en maanden zonder een aanvulling of een bedankje te gaan. Ik overleefde door pure wilskracht, vastberadenheid en een geloof in mezelf en mijn capaciteiten. Maar er is een betere manier dan misbruik te nemen en het slachtoffer te zijn van slecht management, onvoldoende ondersteuning, onredelijke en zelfs illegale eisen. Je kunt de controle krijgen over je situatie, zolang je maar bereid bent om voor jezelf te spreken, je rechten op te eisen en eerlijk behandeld te worden, en bereid bent te vertrekken als je de situatie niet kunt corrigeren. * Leer communiceren zonder angst * Behandel de baas van de baas * Behandel pesterijen zonder genade * Geen gebruik meer maken van en worden gebruikt * Krijg die promotie of raise die je verdient * En wees bereid om weg te lopen als je moet
Help or Harm: The Human Security Effects of International NGOs
by Amanda MurdieWhen do international non-governmental organizations like Oxfam or Human Rights Watch actually work? Help or Harm: The Human Security Effects of International NGOs answers this question by offering the first comprehensive framework for understanding the effects of the international non-governmental organizations working in the area of human security. Unlike much of the previous literature on INGOs within international relations, its theoretical focus includes both advocacy INGOs#151;such as Amnesty International or Greenpeace, whose predominant mission is getting a targeted actor to adopt a policy or behavior in line with the position of the INGO#151;and service INGOs#151;such as CARE or Oxfam, which focus mainly on goods provision. The book rigorously and logically assesses how INGOs with heterogeneous underlying motivations interact with those other actors that are critical for advocacy and service provision. This theoretical framework is tested quantitatively on a sample of over 100 countries that have exhibited imperfect human security situations since the end of the Cold War. These case-study vignettes serve as "reality checks" to the game-theoretic logic and empirical findings of the book. Amanda Murdie finds that INGOs can have powerful effects on human rights and development outcomes#151;although the effect of these organizations is not monolithic: differences in organizational characteristics (which reflect underlying motivations, issue-focus, and state peculiarities) condition when and where this vibrant and growing force of INGOs will be effective contributors to human security outcomes.
Help the Helper: Building a Culture of Extreme Teamwork
by John Eliot Kevin Pritchard“The real lessons of teamwork don’t happen on camera. They happen behind the closed doors of locker rooms and team meetings and practice facilities. Kevin and John open those closed doors. All you need to do is get reading!” —Larry Bird “Help the helper” is a basketball motto preached by some of the sport’s legendary coaches, including Dean Smith and Phil Jackson. All good players know they should support a teammate who’s under pressure. But the true greats know how to take it one step further. They fill the gaps left behind when one teammate goes to help another—gaps that are often far from the basket and out of the spotlight. The true greats step up in quiet ways to make sure no subtle holes develop on defense and no opportunities are missed on offense. Help the Helper will show you how to put this level of teamwork to work in your business, to build a culture that recognizes and rewards those who help the helper—even when they don’t have sexy statistics. In the process, it will teach you how to de-emphasize the CEO/quarterback/superstar and effectively redefine leadership. You’ll learn, for instance, how to: Create a dynasty of unselfishness. Manage energy, not people. Eat obstacles for breakfast. Act like an “unleader. ” Consider how it works in the hospitality industry. In a great restaurant you don’t have to wait for your server to check on you; your needs are taken care of instantaneously, sometimes before you notice them. Everyone from the busboy to the maître d’ has one goal: the success of the team. Such coordination seems complicated for a small eatery, nearly impossible for a large organization. But it’s easier than you think. For a combined forty years, Pritchard and Eliot have focused on building high-performing groups. They’ve crushed Malcolm Gladwell’s 10,000-Hour Rule, logging upward of 50,000 hours studying the factors that create champions and dynasties, from the NBA and Major League Baseball to the Fortune 500. Exhaustive testing, scouting, and evaluating have taught them that truly special teams in all fields have one common denominator: a willingness to do whatever it takes to help the helper. Drawing on true and inspirational stories from sports to medicine to business, Help the Helper shows what’s behind the curtain that fuels great team performance. .
Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want
by Beverly Kaye Julie Winkle GiulioniThe new edition of the bestselling employee development classic includes advice on talent retention in the gig economy, and a new chapter on creating a career development culture in your organization. Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel like they just don't have time for more meetings. This book offers a better way: frequent, short conversations with employees about their career goals that can be integrated seamlessly into the normal course of business. Beverly Kaye and Julie Winkle Giulioni identify three broad types of conversations that will increase employees' awareness of their strengths, weaknesses, and interests; point out where their organization and their industry are headed; and help them pull all of that together to design their personalized career plans. And the new chapter includes an assessment so you can measure how well your current culture supports employee development—and how to improve it.
Help Them Grow or Watch Them Go
by Beverly Kaye Julie Winkle-GiulioniStudy after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. Nevertheless, it's frequently back-burnered. When asked why, managers say the number one reason is that they just don't have time--for the meetings, the forms, the administrative hoops. But there's a better way. And it's surprisingly simple: frequent short conversations with employees about their career goals and options integrated seamlessly into the normal course of business. Kaye and Giulioni identify three broad types of conversations that have the power to motivate employees more deeply than any well-intentioned development event or process. These conversations will increase employees' awareness of their strengths, weaknesses, and interests; point out where their organization and their industry are headed; and help them pull all of that together to design their own up-to-the-minute, personalized career paths. Help Them Grow or Watch Them Go is filled with practical tips, guidelines, and templates, as well as nearly a hundred suggested conversation questions. Illuminated with stories, quotes, and the perspectives of real managers and employees, this book proves that careers are best developed one conversation at a time.
Help Them Grow or Watch Them Go, Third Edition: Career Conversations Organizations Need and Employees Still Want
by Beverly Kaye Julie Winkle GiulioniThis new edition of the bestselling employee development classic includes advice on engagement and retention in today's more flexible employment environment, a new chapter on remote and hybrid work, and a deeper discussion of career development in your organization.Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.Beverly Kaye and Julie Winkle Giulioni identify three broad types of conversations that will increase employees' awareness of their strengths, weaknesses, and interests; and point out where their organization and their industry are headed. The authors provide new assessments, worksheets, and a discussion guide to help employees and managers pull all of that together to create forward momentum.
Help Your Child Build Wealth: A Parent's Guide to Teaching Children To Be Successful Investors
by Michael SincereBuild a better future for yourself and your children by making the stock market work for your family In Help Your Child Build Wealth: A Parent's Guide to Teaching Children To Be Successful Investors, bestselling author and investing educator Michael Sincere delivers an exciting and illuminating new take on the stock market. Perfect for rookie investors with children, this book explains exactly how you can get started as a long-term investor using index funds, ETFs, and individual stocks. You'll also discover how you can teach your kids about investing in a way that gets them excited about building wealth for their futures. In the book, the author walks you through what the stock market is, how to open a brokerage account, how much cash you'll need to get started, and how you can protect yourself and manage risk through diversification. You'll also find out: About new and interesting ideas such as a 529 or custodial plan and their proper place in a well-managed portfolio What the difference is between “active” and “passive” investing and which path is right for you How you can find stocks that perform well over the long-term and how you can use compound interest and dollar-cost averaging to multiply your profits Learn about the best investing apps and how to use them with your children An essential and easy-to-read financial guide for young parents looking to introduce their families to the stock market, Help Your Child Build Wealth is your (and your children's) ticket to a brighter and more prosperous future.
Help Yourself Now: A Practical Guide to Finding the Information and Assistance You Need
by Jan YagerHow to Find Help for Any Situation Although we live in the age of information and everyone is bombarded with potential sources of help, sifting through those possibilities can be a chore. This is where Help Yourself comes in! With this useful reference, author Jan Yager provides an overview of the various situations that most people have to navigate, from calling customer service or reporting a crime to finding credible and reliable information about a business, health, or legal concern. Each chapter includes a brief discussion of an issue, potential scenarios, and listings of relevant national and international organizations. Yager also instructs readers on researching state agencies, so they can contact appropriate organizations closer to home. Important topics of discussion include: Health insurancePersonal financesHousing assistanceEmployment servicesFamily planningK–12 educationCollege selection and fundingSmall business developmentLegal servicesCrime victim resourcesSubstance abuseEmergency preparednessAnd more
Helpen! Ik heb mijn baan verloren
by Richard G Lowe JrDe meesten van ons zijn trots op ons werk en onze baan. We moeten een baan hebben om onze gezinnen te voeden, de huur te betalen, de auto gerepareerd te houden en af en toe een paar luxe te kopen. We raken verbonden met mensen op het werk en hebben vaak het gevoel dat de plek onze tweede thuis is. Dit zou niet moeten verbazen, omdat velen van ons een derde of meer van ons leven op kantoor doorbrengen. Zo kan het plotselinge verlies van werkgelegenheid darmslachtig zijn, deprimerend en, afhankelijk van de financiële situatie van een persoon, een nijpende noodsituatie. Voor degenen die van salaris naar salaris leven, kan het plotselinge verlies van werk betekenen dat ze hun huis verliezen of niet eten. Het doel van dit boek is om u te helpen, een werknemer die onlangs is beëindigd of voelt dat het komt, de antwoorden krijgt die u nodig hebt om uw overgang van de ene naar de andere functie zo soepel mogelijk te laten verlopen.
Helping: How to Offer, Give, and Receive Help (The Humble Leadership Series)
by Edgar ScheinBy the bestselling author of Career Anchors (over 431,000 copies sold) and Organizational Culture and Leadership (over 153,000 sold) • A penetrating analysis of the psychological and social dynamics of helping relationships • Named one of the best leadership books of 2009 by strategy+business magazine Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many different words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and many more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the client on an equal footing, encouraging the client to open up and engage and giving the helper much better information to work with. And he shows how these techniques can be applied to teamwork and to organizational leadership. Illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.
Helping Adults with Asperger's Syndrome Get & Stay Hired: Career Coaching Strategies for Professionals and Parents of Adults on the Autism Spectrum
by Barbara BissonnetteEmployment expert Barbara Bissonnette provides strategies that professionals and parents need to guide individuals with Asperger's Syndrome (Autism Spectrum Disorder) to manageable jobs, and keep them employed. Career counselors and coaches, vocational rehabilitation specialists, other professionals, and parents are often unsure of how to assist people with Asperger's Syndrome. Traditional career assessments and protocols do not match their unique needs. In this practical book, readers will gain insight into how people with Asperger's Syndrome think and the common employment challenges they face. It explains how to build rapport and trust, facilitate better job matches, improve interpersonal communication and executive function skills, and encourage flexible-thinking and problem-solving. With tried-and-tested advice, assessment tools, and in-depth profiles of actual coaching clients and innovative companies that are utilizing the specialized skills of people with Asperger's, this book shows the way to a brighter employment future for those on the autism spectrum.
Helping Countries Develop: The Role Of Fiscal Policy
by Benedict J. Clements, Sanjeev Gupta, Gabriela InchausteA report from the International Monetary Fund.
Helping HEROes Collaborate: Fostering Employee-Driven Innovation with Information-Sharing Technology
by Ted Schadler Josh BernoffIn a company that systematically encourages employee HEROes-Highly Empowered and Resourceful Operatives-collaboration is essential; HEROes need to work together. People use information-sharing software and social collaboration systems to find other people or key information, and each leads to the other. In this chapter, authors Josh Bernoff-coauthor of "Groundswell"-and Ted Schadler examine these two key sides of collaboration: people and information. With rich examples from global financial powerhouse BBVA and IBM Software Group, they explain that collaboration systems work best when they extend existing tools, deliver value instantly, and tap a common set of tools across the whole company. This chapter was originally published as Chapter 11 of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business
Helping HEROes Innovate: How Your Company Can Surface Ideas and Encourage Employee-Driven Innovation
by Ted Schadler Josh BernoffInnovation in a business powered by employee HEROes-Highly Empowered and Resourceful Operatives-is about speed, collaboration, and systems for capturing the best ideas. In this chapter, authors Josh Bernoff-coauthor of "Groundswell"-and Ted Schadler explain how these three elements enable employee HEROes to find the others who can help them get things started quickly. Speed, collaboration, and idea-capturing systems contribute to both minor, "sustaining" innovations and big, company-changing innovations. Using real-life examples from insurance giant Chubb Group and Deloitte Australia, the authors show how event-based contests and cross-silo communication tools can help jump-start the process of HEROes-based innovation. This chapter was originally published as Chapter 10 of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business
Helping Out
by George AnconaIt's fun to work beside a group of grown-ups. You can learn new skills this way. But, even better, you can have a great time just being in the adult world. Helping Out shows young people lending a hand with many different grown-up jobs. You'll see them at work inside and out, at home or at school, in the city or on a farm. And you're sure to start thinking of jobs you might do to share the special rewards that come with helping.
Helping The Patient with Advanced Disease: A Workbook
by Claude RegnardHelping others to learn about caring for people with advanced disease has always been a fundamental part of effective palliative care. This flexible learning material, formally evaluated by the Open University, is based on the Current Learning in Palliative Care (CLIP) worksheets to cover all aspects of palliative care. Easy to use, with activities throughout, they can be reproduced as handouts when presenting to a group, or used individually alongside a tutor, or within a group setting. Each worksheet is carefully structured and assigned a learning level from introductory to advanced, to give the reader an indication of how much experience or knowledge is needed to carry out the exercise. This book provides an essential resource to arm health professionals, carers and teams with the knowledge and skills needed in their daily work.
Helping People Adapt: Strategies to Reduce Stress and Anxiety
by Harvard Business Review PressWorkplace change often brings with it turmoil and stress as people begin to acclimate to the new environment. A good manager alone may not be capable of restoring morale companywide, but as this chapter notes, he or she can help to reestablish a productive frame of mind once a change program has been implemented.
Helping People Help Themselves: From the World Bank to an Alternative Philosophy of Development Assistance
by David EllermanDavid Ellerman relates a deep theoretical groundwork for a philosophy of development, while offering a descriptive, practical suggestion of how goals of development can be better set and met. Beginning with the assertion that development assistance agencies are inherently structured to provide help that is ultimately unhelpful by overriding or undercutting the capacity of people to help themselves, David Ellerman argues that the best strategy for development is a drastic reduction in development assistance. The locus of initiative can then shift from the would-be helpers to the doers (recipients) of development. Ellerman presents various methods for shifting initiative that are indirect, enabling and autonomy-respecting. Eight representative figures in the fields of education, community organization, economic development, psychotherapy and management theory including: Albert Hirschman, Paulo Freire, John Dewey, and Søren Kierkegaard demonstrate how the major themes of assisting autonomy among people are essentially the same. David Ellerman is currently a Visiting Scholar in the Economics Department at the University of California at Riverside.
The Helping Relationship: Process and Skills
by Lawrence M. Brammer Ginger MacdonaldThe Helping Relationshipis a book for learning and teaching basic philosophy, helping skills, and processes that are essential grounding for most professions and for all human-contact occupations. The Helping Relationship presents and illustrates skills in the order in which they are used in the helping process. The primary emphasis in the helping process is to promote self-help, such as coping competence, to solve one's own problems and draw on one's own inner strengths. For social workers, counselors, business managers, nurses and anyone involved in the helping professions.
Helping Soldiers Leverage Army Knowledge, Skills, and Abilities in Civilian Jobs
by Cate Yoon Ellen M. Pint Eric J. Duckworth Jeffrey B. Wenger Jonathan Welch Laura Werber Melissa A. Bradley Michael G. Shanley Nicole H. Curtis Tepring Piquado Trinidad BelecheThis report discusses the results of occupation surveys administered to soldiers in selected Army military occupational specialties (MOSs) to assess the level and importance of the knowledge, skills, and abilities needed in these MOSs and to develop better crosswalks between military and civilian occupations. The report identifies both a broader range of military-civilian occupation matches and higher-quality matches than existing crosswalks.