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Internal Control/Anti-Fraud Program Design for the Small Business
by Steve DawsonA how-to guide to small business anti-fraud protection and internal control Internal Control/Anti-Fraud Program Design for the Small Business is a practical guide to protection for businesses NOT subject to the Sarbanes-Oxley Act. Written by an expert with three decades of forensic investigation experience, this book is geared specifically toward private, non-public small businesses and their unique needs in the realm of fraud protection. Covering all elements of an internal control structure applicable to the small business community, this guide provides a step-by-step roadmap for designing and implementing an effective, efficient internal control structure/anti-fraud program tailored to your business's particular needs. Case studies are used throughout to illustrate internal control weaknesses and the fraud that can result, and follow-up analysis describes the controls that would have reduced the probability of fraud had they been in place. You'll learn how to analyze your company's internal control issues, and implement a robust system for fraud prevention. Guidance toward Sarbanes-Oxley compliance is readily available, but there is little information available for the many businesses not subject to the act --until now. This book is the step-by-step guide for instituting an internal control program tailored to your small business. Understand the five elements of internal control Avoid gaps in protection with relevant controls Design the ultimate anti-fraud program Implement internal control tailored to your needs The majority of small business owners simply do not know the elements of or implementation process involved in internal control, and Sarbanes-Oxley guidelines don't necessarily scale down. Internal Control/Anti-Fraud Program Design for the Small Business helps you design and install the internal control/anti-fraud protection your business needs.
Internal Controls Policies and Procedures
by Rose HightowerDrawing on her many years as a consultant to numerous companies big and small, author Rose Hightower infuses Internal Controls Policies and Procedures with her wealth of experience and knowledge. Instead of reinventing the wheel, your company can use this useful how-to manual to quickly and effectively put a successful program of internal controls in place. Complete with flowcharts and checklists, this essential desktop reference is a best practices model for establishing and enhancing your organization's control framework.
Internal Controls Toolkit (Wiley Corporate F&A)
by Christine H. DoxeyStep-by-step guidance on creating internal controls to manage risk Internal control is a process for assuring achievement of an organization's objectives in operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. This is a "toolkit" approach that addresses a practical need for a series of standards of internal controls that can be used to mitigate risk within any size organization. Inadequate internal controls can cause a myriad of problems that adversely affect its ability to provide reliable, timely, and useful financial and managerial data needed to support operating, budgeting, and policy decisions. Reliable data is necessary to make sound business decisions. • Toolkit approach with detailed controls and risks outlined for key business processes • Foundational for SOX 404 initiatives • Key material to improve internal control efforts • Guidance during M&A projects Poor controls over data quality can cause financial data to be unreliable, incomplete, and inaccurate—this book helps you control that quality and manage risk.
Internal Crisis Communication: Crisis Awareness, Leadership and Coworkership
by Mats Heide Charlotte SimonssonWe live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and communication is a priority. Most organizations have a crisis response plan; many have dedicated crisis and security management staff. Yet much of the emphasis has been on action outside of the organization. Neglecting communication between managers and employees, they risk poor, inconsistent crisis management and the very real possibility of crisis escalation. Crisis management, like charity, begins in the home. Internal Crisis Communication is one of the first guides to communication inside organizations, before, during and after a crisis – not just on the acute crisis phase – to provide a complete and holistic guide for managers that will help them manage and contain crises. It includes an in-depth real-life case study, referred to throughout, from the author's own experience, which makes practical application explicit and the methodology clear. Strengthened by rigorous academic research and tested in real-life crisis situations, the methods included in this book will be invaluable for communication professionals, security officers and crisis managers, as well as valuable reading for students and researchers interested in crisis and risk management.
Internal Crowdsourcing in Companies: Theoretical Foundations and Practical Applications (Contributions to Management Science)
by Hans-Liudger Dienel Marco Wedel Hannah UlbrichThis open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms.
Internal Evaluation in Non-Profit Organisations: Practitioner Perspectives on Theory, Research, and Practice (Routledge Studies in the Management of Voluntary and Non-Profit Organizations)
by Alison Rogers Leanne M. KellyFocused on the interpersonal aspects of internal evaluation in non-profit organisations, this book presents practice-based discussions centred on six key topics identified through the authors’ experience as evaluation practitioners. Internal Evaluation in Non-Profit Organisations: Practitioner Perspectives on Theory, Research, and Practice is not a step-by-step how-to guide; instead, each chapter unpacks an aspect of internal evaluation in non-profits that is paid insufficient heed in the existing literature. Written by and for internal evaluation practitioners, the book contains a plethora of practical strategies and critical analysis of thought-provoking topics that are of particular interest and importance to internal evaluators in non-profit settings. The authors understand the pressures facing practitioners and non-profit organisations and share their insights around improving evaluation’s ability to be efficient, embedded, useful, and meaningful. This book will be of interest to researchers, scholars, and students focusing on non-profit management and will hold specific value for internal evaluators who want to harness their unique and influential position to help organisations achieve their goals. Further, this book is ideal for individuals wanting to think critically about evaluation and improve evaluation utilisation by developing their professional capability, building teamwork skills, using informal everyday data, incorporating theory, and developing fruitful relationships with external evaluators.
Internal Game Theory
by Tassos PatokosTraditional game theory requires at least two individuals. This book extends game theory to the inner workings of a single person. Using game theory to analyse single individuals makes sense if one thinks of individuals as consisting of two or more relatively autonomous partitions that might have conflicting motives. This is not to say that individuals are literally made up from multiple selves; it only suffices that we adopt a portrayal of the individual as a multilayered entity or of a dual nature, in a manner similar to Adam Smith’s depiction of an "impartial spectator" existing within the individual, The notion that individuals may be considered as collections of distinct partitions or "sub-selves" has been challenging writers from diverse fields for many centuries. This book breaks new ground in combining psychological with evolutionary game theory, making for a highly promising way towards a better understanding of the individual and the development of their behaviour, along with the individual’s own perceptions on it.
Internal Labor Markets and Manpower Analysis
by Michael J. Piore Peter B. DoeringerThis book provides a description of a number of institutional features of the U.S. labor market and prompts an analytical debate about the origins of the institutions it describes and their significance for the operation of the U.S. economic system.
Internal Marketing: Another Approach to Marketing for Growth (Routledge Frontiers of Business Management)
by Tatsuya KimuraEstablishing, developing, or promoting a brand or product in a market stems from aligning of divisions within an organization, with the perspective of providing value to customers – an idea which is known as internal marketing. Unlike external marketing, internal marketing ensures that organizational divisions are aligned in the marketing strategies, so that the resultant external marketing is effective and not impeded by internal shortcomings. This book provides a comprehensive review of internal marketing research and illustrates the role of internal marketing in enhancing the capabilities of a company’s internal resources. Putting forward a guiding principle for business practices by considering such questions from a multilateral perspective, this book is a must-read for practitioners and academics alike.
Internal Marketing: Directions For Management
by Richard J. Varey Barbara R. LewisBringing together contributions from leading writers in the field of service marketing and management, this book represents a much-needed source of current research and conceptual development in internal marketing. Key themes and issues explored include:* the social model of marketing* the human resource management perspective* marketing and servic
Internal Marketing: Internal Marketing (University of Tehran Science and Humanities Series)
by Pantea Foroudi Morteza AkbariThere has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations and concepts in recent years amongst academics and practitioners because there is a belief that successful and improvement in a competitive market gains through deliver better service to customer (firstly, to internal customers; i.e., employees of organization) and create satisfaction in them which in turn influence consumer patronage and loyalty, and consumer decision-making. The significant role of the internal marketing is to developing and maintaining relationships with the internal stakeholders of a contemporary organisation. There is an extensive belief in today's society on how the company viewed by key stakeholders such as investors and shareholders, consumers and customers (both internal and external), members of the community and employees in which the company resides.The challenge is to explore new and effective ways to harness the power of the communication opportunities it presents to engage with stakeholders in interactive, immediate and innovative ways. Any successful communication campaign will include them in its strategy. We view the study of the relationship between internal marketing, internal and external stakeholders, and companies to be timely topics for further investigation.
Internal Marketing: Theories, Perspectives, and Stakeholders (Routledge Studies in Marketing)
by David M. BrownThis book traces the development of internal marketing from initial conceptualisation through to the current issues. It identifies both significant underlying tensions between major theorists and areas in which new perspectives may enrich our understanding of this crucial subject. Internal marketing is the use of traditional strategies by organisations to market themselves to their employees. Presented in bite-sized sections, each of which dissects the most important themes and concepts underpinning the subject, this book explains how subsidiary areas of study have emerged and suggests how the introduction of concepts and perspectives from channel management literature can help analyse the dyadic encounters in which internal marketing takes place. Brown critically extends the scope of internal marketing theory yet further by presenting and analysing new interview transcripts to suggest that internal demarketing – an organisation making itself less attractive to its employees – may sometimes be undertaken intentionally. Internationally applicable and highly accessible, Internal Marketing is perfect for students, teachers, and researchers with an interest not only in internal marketing, but also in employer relations, internal branding, employer branding, and internal communications. It uses clear language and gradually introduces the reader to more sophisticated theoretical concepts step by step, with a uniquely focused, critical, and comprehensive thematic coverage of internal marketing and its extensive theoretical outputs.
Internal Marketing: Tools And Concepts For Customer-focused Management
by Mohammed Rafiq Pervaiz K. AhmedA clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation:* Outlines state-of-the-art thinking and practice* Demonstrates how internal marketing can be used to facilitate such diverse strategies as TQM, New Product Development and Change Management* Highlights the techniques managers need to understand to use IM effectively within their organizations* Contains a range of international and up to the minute examples and cases of best practice from companies around the worldThroughout the book the emphasis is on understanding the principles that have made internal marketing such a potent force within leading corporations. This is combined with a pragmatic assessment of the many challenges involved in making it a reality within an organization.
Internal Marketing: Your Company's Next Stage of Growth
by William Winston Dennis J CahillFirst published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.
Internal Migration and Health in China: Choices, Constraints and Implications
by Yan LiThis book focuses on the multifaceted reality of social and health constraints and health services access among migrants in China, by originally exploring the social strata, social networks, and the understanding of health and health services among migrants. Furthermore, this book investigates the health constraints and health services access of rural-urban migrants in the absence of equal social protection by the government. It argues that the main obstacles to access health services are not only the shortage of financial resources among rural-urban migrants, but also lie in the institutional blindness regarding health security provision, rural-urban dualism and the household registration system in China. The book highlights the key function that social networks play in health and health services access among migrants in China, which has rarely been discussed in previous studies. And it also discusses the understanding of health among migrants, and further analyses that although many migrants have not formed proper understanding of the connotation of health and have limited knowledge of health, prime responsibility should not be put on the migrants because their poor understanding of health mainly results from their rural perspective while health and health services access depend on the social-economic environment in which they live and work.This book would be of interest to people in migration studies, social exclusion and social welfare studies and to people interested in rural-urban migration and health in China.
Internal Migration, Urbanization and Poverty in Asia: Dynamics and Interrelationships
by Guanghua Wan Kankesu Jayanthakumaran Reetu Verma Edgar WilsonThis book is Open Access under a CC BY license.This volume offers an essential resource for economic policymakers as well as students of development economics focusing on the interrelationships of migration, urbanization and poverty in Asia. The continent’s recent demographic transitions and rural-urban structural transformations are extraordinary, and involve complexities that require in-depth study. The chapters within this volume examine those complexities using a range of traditional and non-traditional measures, such as multidimensional poverty, gaps and polarization, to arrive at the conclusion that poverty is now an urban issue.In short, the book will help students of development economics and policymakers understand the interrelationships between internal migration, urbanization and poverty, paving the way for the improved management of internal migration and disadvantaged and vulnerable populations.
Internal Rating Systems and the Bank-Firm Relationship: Valuing Company Networks (Palgrave Macmillan Studies in Banking and Financial Institutions)
by Bernardino QuattrociocchiThis book provides the conceptual and operational tools for understanding the mechanisms for assigning a rating to a network of companies. In it, the author explores the rating systems of corporate networks and analyses the link between rating and an enterprise network.
Internal Rating Systems and the Bank-Firm Relationship: Valuing Company Networks (Palgrave Macmillan Studies in Banking and Financial Institutions)
by Bernardino QuattrociocchiThis book provides the conceptual and operational tools for understanding the mechanisms for assigning a rating to a network of companies. In it, the author explores the rating systems of corporate networks and analyses the link between rating and an enterprise network.
Internal Relationship Management: Linking Human Resources to Marketing Performance
by David Bejou Michael D HartlineUse these techniques to improve staff performance! Internal Relationship Management: Linking Human Resources to Marketing Performance shows how businesses can develop and maintain positive interactions between managers and employees. This book provides cutting-edge research on the management of internal customers (i.e., employees) that offers practical suggestions to improve internal service, employee performance, and-ultimately-external marketing performance. This useful resource contains many special features to augment the text, including tables, figures, and models. Internal Relationship Management explores key issues, such as: internal relationship management-managing relationships with internal customers human resources activities-actions taken to influence employee attitudes and work-related behaviors career entry-the initial stages of the internal relationship management process organizational support-services provided to employees in an effort to support them With this book, you&’ll gain a better understanding of: boundary spanners&’ appraisals of career entry transition-from telecommunications, insurance, manufacturing, accounting, and retail firms the recruitment, selection, and retention of customer-contact service employees how internal communication processes affect boundary spanners&’ satisfaction with organizational support services employee branding-employees internalize the firm&’s desired brand image to project it to customers and external stakeholders the internal customer mindset-the importance employees place on serving internal customers The authors of Internal Relationship Management are established scholars in both marketing and management, providing an integrated, state-of-the-art perspective on how internal relations affect marketing performance. This book presents extensive research and case studies to emphasize how employee satisfaction results in customer satisfaction.
Internal Security Management in Nigeria: Perspectives, Challenges and Lessons
by Oshita O. Oshita Ikenna Mike Alumona Freedom Chukwudi OnuohaThis book explores the disturbing dimensions of the problem of insecurity in Nigeria, such as herdsmen violence, the Boko Haram insurgency, cybercrime, militancy in the Niger Delta, communal conflict and violence, as well as police corruption. It offers a comprehensive discussion of the theoretical foundations of internal security, the threats to internal security, the role of formal and informal agencies in internal security management and the challenges of internal security management.
Internal Security and Statebuilding: Aligning Agencies and Functions (Routledge Studies in Intervention and Statebuilding)
by B. K. Greener W. J. FishThis book examines international efforts to provide security in post-conflict sites and explains why internal security should be given precedence in statebuilding endeavours. The work begins by exploring the evolution of security sectors in mature liberal democratic states, before examining the attempts of such states to accelerate that evolutionary process in post-conflict sites through statebuilding and security sector reform. These discussions suggest interestingly different answers to the question of who should provide for internal security in international operations. When considering mature states, there are both practical and normative reasons as to why internal security has become the sole domain of police, with military forces being excluded from internal affairs. In peace and stability operations, on the other hand, difficulties with utilising police personnel have led to military forces being required to play internal security roles. This tension is investigated further through detailed case studies of three recent missions: Afghanistan, Timor-Leste and Solomon Islands. These case studies both reinforce and augment the practical and normative reasons for ensuring that internal security remains the domain of police. This then impacts upon peace and stability operations in two important ways. If we are to provide enduring security in post-conflict sites, we should both (i) prioritise internal security agencies in security sector reform efforts, and (ii) prioritise ways of enabling police to play internal security roles in the contributing mission. This book will be of much interest to students of statebuilding, peace and conflict studies, military studies, police studies, historical sociology, security studies and IR in general.
Internal and External Aspects of Corporate Governance (Routledge Studies in Corporate Governance)
by Ahmed NaciriAn effective system of corporate governance has both internal and external aspects that have to be sufficiently responsive if governance is to succeed. In this book, Ahmed Naciri examines these two core aspects or the latest buzzword in business and management theory. Internal aspects include ownership structure, the board of directors and committees, internal control, risk management, transparency and financial reporting. External aspects can either be market-oriented, or can take the form of credit ranking, and/or social requirements. Due to the original orientation of the Sarbanes/Oxley Law, concentrating solely on financial disclosure and given its decisive and tremendous influence on all other similar corporate governance legislations all over the world, most writings on corporate governance have dealt with solely internal corporate governance mechanisms. This book aim is to fill up the gap by using a systemic approach and giving a global picture of the corporate governance theoretical foundations, mainly by putting the emphasis on its double dimension: internal and external.
Internal communication and management: Theory and praxis communication-centered management
by Susanne Knorre Ulrike BuchholzThis book on business management combines theoretical knowledge with practical examples Agility and internal communication are two important competencies for modern business management. They should already be taught during studies so that upcoming managers are prepared for the challenges of management tasks at an early stage. This book on corporate management is an excellent tool for teaching current leadership concepts. Especially the combination of theoretical knowledge with practical case studies makes it interesting not only as a basis for exams for students, but also as a reference book for managers in companies. Theoretical knowledge, practically imparted A major strength of this book on business management is its bridge between theoretical knowledge and tips on how to implement practical concepts in businesses. Thus, not only students benefit from the imparted knowledge of this book, but also managers and employees from the following departments: Corporate DevelopmentStrategic controllingLegal and Compliancechange managementhuman resourcesCommunications Management Current scientific discussions on internal communication and agile management are taken up and explained clearly using practical examples. Recent developments in this professional field are included. The book deals with these topics In their book on business management, the authors deal with the following topics, among others: Fundamentals of corporate managementIntroduction to communication-based management theoryPerspectives of internal communication in the context of agile managementTasks of corporate managementFactors of leadership communication, including normative leadership, strategic controlling and innovation managementOutlook for future developments in internal communication
Internal-Business-Process Perspective
by Robert S. Kaplan David P. NortonFor the internal-business-process perspective, managers identify the processes that are most critical for achieving customer and shareholder objectives. Companies typically develop their objectives and measures for this perspective after formulating objectives and measures for the financial and customer perspectives. This chapter demonstrates how the Balanced Scorecard can help managers define a complete internal-process value chain that starts with the innovation process and ends with post-sale service. This chapter was originally published as chapter 5 of "The Balanced Scorecard: Translating Strategy into Action."
Internalizing a Culture of Business Excellence: Perspectives from Quality Professionals
by Norhayati Zakaria Flevy LasradoUnderline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!