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How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook
by Karyn RossHow to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day). This will enable the reader to develop their capability and confidence to be creative, adapt lean principles, practices and tools to their unique service organization and coach others to do the same. The workbook guides the reader through a structured, systematic, easy-to-understand, habit-building approach, and function as the reader’s ‘coach’. As the reader ‘works’ their way through the book, they will reclaim their creativity, learn Karyn’s tried-and-true 15-minute a day coaching approach and adapt lean principles, practices and tools to their particular service organization. As an internationally acclaimed lean consultant, highly experienced coach and coauthor of The Toyota Way to Service Excellence, Karyn Ross is often asked to help service organizations that are struggling to translate lean principles into the sustainable practices that will meet their - and their customers' - unique needs, now and for the long-term. Over the years, Karyn has found that the best way for organizations to overcome this struggle is to develop a network of coaches who can help people at all levels: • Learn by ‘doing’. Changing what we do – and seeing the different result - changes how we think, not the opposite! • Adapt lean in a way that makes sense for their service organization. Lean practitioners working in service organizations may have difficulty adapting lean manufacturing practices to meet the special ‘people’ considerations found in services. • Practice continuously to make a habit. Coaching helps people develop the discipline and stamina needed to turn new behaviors into habits. That’s the beauty of this book! It functions as the reader’s personal ‘coach’, guiding them through the daily practice required to make new behaviors (and the resulting new thinking) a habit, so that they can coach their organization to success!
How to Collect Art
by Virginia BlackburnA comprehensive and up-to-date guide to collecting across the board, from grand Old Masters to humble kitchenalia. People have always made art and people have always collected art. But it is only recently that collecting became possible for everyone, not just the very rich. Indeed, collecting has never been more popular, as the rise of art fairs, antique fairs, television programs devoted to finding treasures in your attic and much more attests. And not only is collecting fun, it could be potentially very profitable, too. But where to start? These days everything is collectable, from Old Masters to 1950s kitchenalia and it can be bewildering when you start out. And not just when you start out. Even experienced collectors need some help and guidance and How To Collect Art provides exactly this. Author and collecting expert Virginia Blackburn takes you through everything you need to know, tackling not only mainstream fields such as paintings, furniture, china and statuary, but through antiquities, modern sculpture, Sailors’ Valentines, street art, and much more. This is a comprehensive look at many and varied fields of collecting, for amateur and professional alike. Virginia also explains how to educate yourself in your chosen field, and where to go to find the art you buy, covering galleries, auctions, degree shows and more. She explains how, when and where to bargain, looks at ways of displaying your collection and helps you get into the mindset of a collector. Art may be for art’s sake, but it provides the rest of us with a lot of pleasure too.
How to Communicate Successfully: The Halvorson Collection (2 Books)
by Heidi Grant HalvorsonCommunication in the workplace is more important than ever. This Harvard Business Review digital collection presents the work of social psychologist and bestselling author Heidi Grant Halvorson. In No One Understands You and What to Do About It, Halvorson explains why we're often misunderstood and how we can fix that. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us-and also shape our perceptions of them. You can learn to clarify the message you're sending once you understand the lenses that shape perception-trust, power, and ego-and how these lenses affect your interactions. In the short, powerful Nine Things Successful People Do Differently, the strategies and goals of the world's most successful people are on display-backed by research that shows exactly what has the biggest impact on performance. Here's a hint: accomplished people reach their goals because of what they do, not just who they are.
How to Complete a Risk Assessment in 5 Days or Less
by Thomas R. PeltierSuccessful security professionals have had to modify the process of responding to new threats in the high-profile, ultra-connected business environment. But just because a threat exists does not mean that your organization is at risk. This is what risk assessment is all about. How to Complete a Risk Assessment in 5 Days or Less demonstrates how to identify threats your company faces and then determine if those threats pose a real risk to the organization. To help you determine the best way to mitigate risk levels in any given situation, How to Complete a Risk Assessment in 5 Days or Less includes more than 350 pages of user-friendly checklists, forms, questionnaires, and sample assessments. Presents Case Studies and Examples of all Risk Management Components based on the seminars of information security expert Tom Peltier, this volume provides the processes that you can easily employ in your organization to assess risk. Answers such FAQs as: Why should a risk analysis be conducted Who should review the results? How is the success measured? Always conscious of the bottom line, Peltier discusses the cost-benefit of risk mitigation and looks at specific ways to manage costs. He supports his conclusions with numerous case studies and diagrams that show you how to apply risk management skills in your organization-and it's not limited to information security risk assessment. You can apply these techniques to any area of your business. This step-by-step guide to conducting risk assessments gives you the knowledgebase and the skill set you need to achieve a speedy and highly-effective risk analysis assessment in a matter of days.
How To Conduct Organizational Surveys: A Step-by-Step Guide
by Marie D. Thomas Paul Rosenfeld Stephanie Booth-Kewley Jack EdwardsOrganizations are increasingly turning to surveys to solve many business-related problems. This book provides those who want to plan organizational surveys with a step-by-step, `how-to' guide. The authors describe the issues that must be addressed at each step in the process, the advantages and disadvantages that result from many of the choices that must be made, and practical lessons learned from their years of experience in designing and conducting surveys.
How to Create a Coaching Culture
by Gillian Jones Ro GorellHow to Create a Coaching Culture is a practical guide to developing an effective, efficient coaching culture in your organization. It demonstrates how to empower your workforce to achieve higher performance and greater business results. Specifically tailored to practitioner needs it offers an overview of coaching practice and aligns it clearly with organizational and HR strategy and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your fundamental knowledge and equip you to take action by planning, pitching, and building a scheme. It also offers a complete framework for evaluating benefits and measuring return on investment.
How to Create a Coaching Culture: A Practical Introduction (HR Fundamentals #3)
by Gillian Jones Ro GorellManagement approaches and workplace culture help determine employee productivity, morale, talent acquisition and retention, and organizational adaptability. How to Create a Coaching Culture is a practical guide to embedding effective coaching behaviours within an organization to empower and engage employees to perform at their best. Using a combination of practical tools, assessments, case studies and examples, it provides guidance on how to plan and develop a strategy aligned to your organization and its goals, engage the board to secure 'buy-in', and how to effectively measure and evaluate initiatives in every stage of the employee lifecycle.This fully updated second edition of How to Create a Coaching Culture contains new material on promoting employee engagement, reinventing performance reviews, and new and updated case studies from HarperCollins, British Airways and Leanintuit. Online resources include a series of downloadable templates and tools to use in practice, including a board report, communication strategy, development plan, and pre- and post-course training assessment.HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
How to Create a High Profit Photography Business in Any Market
by James WilliamsRecognizing that technical ability and studio space are only the initial components of a portrait photography business, this guide to building a thriving portrait studio focuses on successful customer service, networking, diversification, and business management strategies. From setting long- and short-term goals for a business to creating an elegant studio atmosphere that impresses clients (while respecting the budget), this handbook breaks down each minute consideration in the growth of a successful business. Smart managerial decisions regarding portrait-pricing strategies, employee training, telephone skills, positive relationships with suppliers, and responsible delegation of duties are complemented by practical advice on networking within a community, creating demand for high-quality portraiture, and diversifying clientele by catering to the unique needs of each client subset.
How to Create a Noncompete Agreement
by Shannon MieheHow to Create a Noncompete Agreement provides readers with the step-by-step instructions they need to prevent former employees from: starting a competing business; working for a competitor; soliciting their customers; recruiting their employees; disclosing confidential information. Provides the forms (as tear-outs) needed to write noncompete agreements. Includes information on making effective agreements in states where a noncompete may be unenforceable.
How to Create a Successful Photography Business
by Elizabeth EtienneHow to Create a Successful Photography Business is a comprehensive how-to manual, jam-packed with the secrets to creating a photography business that can generate a stable income. With the most up-to-date, comprehensive information on the photography business, the book addresses the taboo conflict of artist vs. moneymaker and attempts to demystify fantasy from reality.Etienne encourages photographers to define the subjects they would like to shoot and research the income earning potential of these subjects. Chapters are presented in chronological order, starting with ?ling the legal documents to establishing a real photo business and extending to client relations, marketing, prepping, and shooting. The book also includes templates for legal documents and an extensive reference section on photo-related products, support groups, and services.
How to Create a Sustainable Food Industry: A Practical Guide to Perfect Food (Routledge Studies in Food, Society and the Environment)
by Melissa Barrett Massimo Marino Francesca Brkic Carlo Alberto PratesiThis book presents a practical guide to help businesses navigate the complex topics of sustainability in the food industry. The book takes you on a journey along the food value chain, from farm to fork, exploring key opportunities to increase positive impacts and circularity at each step of the journey. Written by a team of authors with decades of experience in the food industry and academia, it provides guidance on how to analyse sustainability across the value chain and life cycle of a food product and how to design, implement and communicate strategies to customers. Furthermore, the book shows that there are not always straightforward solutions, but rather choices and trade-offs that require an understanding of what is best suited to the product, customers and business in question. It demystifies a variety of topics, such as local sourcing, regenerative agriculture, plant-based protein and the environmental impact of meat production, and draws on a wide range of case studies from across the globe, to provide concrete, real-world examples. While a perfect food system may not exist, informed decisions can go a long way to reshape and transform the food industry as we know it. This book will be of great interest to professionals working in the food and agriculture industries, as well as students and scholars of sustainable food systems and sustainable business.
How to Create a Web3 Startup: A Guide for Tomorrow’s Breakout Companies
by Tom TaulliWeb3 is the next evolution for the World Wide Web based on Blockchain technology. This book will equip entrepreneurs with the best preparation for the megatrend of Web3 by reviewing its core concepts such as DAOs, tokens, dApps, and Ethereum.With Web2, much of the valuable data and wealth has been concentrated with a handful of mega tech operators like Apple, Facebook, Google and Amazon. This has made it difficult for startups to get an edge. It has also meant that users have had little choice but to give up their value data for free. Web3 aims to upend this model using a decentralized approach that is on the blockchain and crypto. This allows for users to become stakeholders in the ecosystem. Along with exploring core concepts of Web3 like DAOs, tokens, dApps, and Ethereum, this book will also examine the main categories that are poised for enormous opportunities. They include infrastructure, consumer apps, enterprise apps, and the metaverse. For each of these, I will have use cases of successful companies. How To Create a Web3 Startup covers the unique funding strategies, the toolsets needed, the talent required, the go-to-market approaches, and challenges faced. What You'll LearnWork with the dev stack componentsExamine the success factors for infrastructure, consumer, enterprise, verticals, and the MetaverseUnderstand the risks of Web3, like the regulatory structure and security breachesWho This Book Is ForStartup entrepreneurs and those looking to work in the Web3 industry.
How to Create an Idea If You Are Not Ogilvy: The Secret Weapons of Advertising
by Alexey IvanovWhy are recommendations like "Think outside the box!", "Go around", "Think Different!" the real killers of creative thought? What are the eight proven tools which lead to a winning idea, even for one who does not consider himself a creative person?What is the ideal product and how does it help to sell the real product?What is a powerful approach ad people can borrow from physicists and children?Why is the trial-and-error method a sure way to waste intellectual resources?How do you force competitors to advertise your services?What is functional blindness and how does it reduce human creativity?How can you compel a banker to pay you 10 times more for your job?Why does a true advertising professional constantly feel like a loser?How does a poetry reading improve response on copywriting?Which useful insights can an advertiser learn from a taxi driver?How has symmetry prevented seeing the obvious solution during seven decades?Which tool is the favorite among advertising men of all countries, times, and nationalities?Alexey Ivanov, one of the best advertisers and copywriters in Russia, gives convincing answers and provides fresh new insights.
How to Create and Manage a Mutual Fund or Exchange-Traded Fund
by Melinda GerberWith this book, author Melinda Gerber walks you through the twenty-nine steps needed to start a mutual fund and the thirty-six steps needed to start an ETF. She provides costs and detailed explanations of how to accomplish each task from fledgling idea to the actuality of selling shares, and also takes the time to explain the importance of creating a clear vision for your fund as well as how to successfully profile customers and identify your competition.
How to Create Your Own High Paying Job: 37 Tips for Reaching Your Career Goals
by Gary S. GoodmanAre you unemployed? Or, are you overworked, underpaid, and stuck in a lifeless job, reporting to someone who doesn't seem to be doing much better than you are? You're not alone.Corporations once needed large inflows of middle managers and the formally educated. Many of these posts have disappeared or have been displaced by outsourcing, offshoring, international competition, and by technology.There is a widespread and growing under-employment problem facing almost every society. Many are working at jobs that do not require the experience and schooling they possess.In the United States up to 44% are under-employed; in Canada this number is 40%.Though there has been some job growth over the past few years, these jobs are mostly lower-paid without a solid ladder to success.In this original and groundbreaking book, you'll learn how to develop your own highly compensated career opportunities.Specifically, you'll learn new and exciting ways to:Identify your marketable skills and attributesTranslate your strengths into in-demand occupational titlesExpress your capabilities in results that are highly sought after by today's organizationsMarket yourself in several ways:As an employee, consultant, coach, vendor, and contract associateGet paid what you're worth, and far more through enhanced negotiation skillsDevelop new, highly paid occupational titles that put you into a class by yourselfLearn to overcome the hurdles and barriers of the traditional job marketUse advertised job listings as springboards to better jobsReach top executives presenting yourself and your capabilities at the highest possible levels, and more
How to Create Your Own Jewelry Line: Design - Production - Finance - Marketing And More
by Emilie ShapiroA successful jewelry designer offers a practical guide to starting your business, selling your creations, and building your brand.To develop a successful jewelry line, designers have to be more than just creative artists—they have to understand the ins and outs of running a crafts business. Emilie Shapiro’s detailed guide explores the many facets of creating a quality handmade collection that people will buy, including: where to sell your workhow to do small-scale productionhow to carry out market research and publicityhow to price and present your pieces for greatest effect, and much more Includes photos
How to DAO: Mastering the Future of Internet Coordination
by null Kevin Owocki null PuncarWelcome to the future of internet coordination.By now you&’ve heard the buzz about Decentralized Autonomous Organizations (DAOs), and how they are going to redefine how we work and earn.But when you peel away the hype and tech jargon, what are they really? How do they operate, why do they matter, and how can we all thrive in this brave new world of work?In How to DAO, industry veterans Kevin Owocki and Puncar take you on an illuminating journey into the world of groundbreaking change, exploring the principles of decentralized finance, and teaching the brass tacks of setting up and managing your own DAO, from smart contracts to governance and innovation.With How to DAO, discover what DAOs are really about, and learn the tips and tricks you need to harness the limitless potential of this transformative new technology.
How To Day Trade For A Living: A Beginner Guide On Important Day Trading Strateg
by Andrew AzizIn How to Day Trade for a Living, I will show you how you too can take control over your life and have success in day trading on the stock market. I love teaching. It's my passion. In this book, I use simple and easy to understand words to explain the strategies and concepts you need to know to launch yourself into day trading on the stock market. This book is definitely NOT a difficult, technical, hard to understand, complicated and complex guide to the stock market. It's concise. It's practical. It's written for everyone. You can learn how to beat Wall Street at its own game.
How to Deal with Difficult Customers
by Dave AndersonPraise for How to Deal with Difficult Customers"The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective."--Margaret Callihan, President, Chairman, and CEO, SunTrust Bank, Florida"Anderson knocks another one out of the park with How to Deal with Difficult Customers! The problem is real; Anderson's solutions make sense and, as always, he makes you laugh in the process."--Mike Roscoe, Editor in Chief, Dealer Magazine"I could not put this book down. It's a salesperson's bible, offering clear and concise how-to advice. If you're in the selling profession and want to sell more, you should read this book . . . twice."--Warren Lada, Senior Vice President, Saga Communications"An individual executing the ideas within this book will change their own life and their organization. No one has the gift like Anderson to articulate the importance character plays in maximizing potential."--Mike Tomberlin, CEO, The Tomberlin Group"Throw out all your other sales manuals. Anderson's new book will change the way you look at customers, the way your salespeople look at themselves, and, quite frankly, the way you look at the sales process."--Dan Janal, President, PRleads.com"What are you waiting for? We all have difficult customers. If you're tired of leaving money on the table because you can't handle them, read this book. If your good customers are turning into difficult customers, read this book. If you want to deliver results year-in and year-out, read, re-read, and apply the lessons of this book."--Randy Pennington, author, Results Rule!
How To Deal With Difficult People
by Gill HassonDON'T LET PROBLEM PEOPLE GET TO YOU!Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.This book will help you to:Understand what makes difficult people tick and how best to handle themLearn ways to confidently stand up to others and resist the urge to attack backDevelop strategies to calmly navigate emotionally-charged situationsDeal with all kinds of difficult people - hostile, manipulative and the impossibleKnow when to choose your battles, and when to walk awayWhy let someone else's bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
How to Deal with Stress
by Stephen Palmer Cary CooperStraightforward, easy to read and practical, How to Deal with Stress, 3rd edition will put you back in charge of your life. Written by two internationally-recognized experts in the field of stress management, Cooper and Palmer provide a thorough understanding of the psychological causes of stress and the resulting physical effects, enabling you to build your own personal plan, improve well-being and enhance your performance at work. Full of insight and examples from real people, a brand new chapter provides a practical worksheet to help you develop your problem solving skills and reduce stress day-to-day. Crammed full of techniques on how to deal with stressed employees and colleagues, How to Deal with Stress will help you achieve the ultimate long term goal.
How to Decide: Simple Tools for Making Better Choices
by Annie DukeThrough a blend of compelling exercises, illustrations, and stories, the bestselling author of Thinking in Bets will train you to combat your own biases, address your weaknesses, and help you become a better and more confident decision-maker.What do you do when you're faced with a big decision? If you're like most people, you probably make a pro and con list, spend a lot of time obsessing about decisions that didn't work out, get caught in analysis paralysis, endlessly seek other people's opinions to find just that little bit of extra information that might make you sure, and finally go with your gut. What if there was a better way to make quality decisions so you can think clearly, feel more confident, second-guess yourself less, and ultimately be more decisive and be more productive? Making good decisions doesn't have to be a series of endless guesswork. Rather, it's a teachable skill that anyone can sharpen. In How to Decide, bestselling author Annie Duke and former professional poker player lays out a series of tools anyone can use to make better decisions. You'll learn: • To identify and dismantle hidden biases. • To extract the highest quality feedback from those whose advice you seek. • To more accurately identify the influence of luck in the outcome of your decisions. • When to decide fast, when to decide slow, and when to decide in advance. • To make decisions that more effectively help you to realize your goals and live your values.Through interactive exercises and engaging thought experiments, this book helps you analyze key decisions you've made in the past and troubleshoot those you're making in the future. Whether you're picking investments, evaluating a job offer, or trying to figure out your romantic life, How to Decide is the key to happier outcomes and fewer regrets.
How to Deliver Training
by Martin Orridge'The aim of this book is to provide both managers wishing to run ’in team’ exercises and those entering the training profession with a practical guide to delivering successful developmental events', says Martin Orridge in the Preface. He writes as an experienced trainer and consultant, producing a very human guide to the realities of running a training event. In a brief introductory section he explains the need for training and the benefits it can bring. Part 1 of the main text shows how to design a successful training session and Part 2 deals in detail with preparation and delivery. At the end is a collection of model documents and forms that can be used at various stages of the training cycle. The text includes tips, tools, checklists, examples and exercises throughout, together with real-life anecdotal ’cameos’ to help make the points memorable. Martin Orridge’s style is at all times practical and friendly. How to Deliver Training will be welcomed not only by professional trainers, but by all managers and team leaders concerned with staff development.
How to Democratize Europe
by Stéphanie HennetteAn all-star cast of scholars and politicians from Europe and America propose and debate the creation of a new European parliament with substantial budgetary and legislative power to solve the crisis of governance in the Eurozone and promote social and fiscal justice and public investment.
How to Develop a Brilliant Memory Week by Week
by Dominic O'BrienWritten by eight times World Memory Champion, Dominic O'Brien this book is a complete course in memory enhancement. Dominic takes you step-by-step through an ingenious program of skills, introducing all his tried and tested techniques on which he has built his triumphant championship performances. Pacing the course in line with his expert understanding of how the brain responds to basic memory training, Dominic offers strategies and tips that will expand your mental capacities at a realistic but impressive rate.