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Introduction to Hospitality (Seventh Edition)
by John R. WalkerPrepares students to succeed in any area of the hospitality industry. Introduction to Hospitality, 7/e, focuses on hospitality operations while offering a broad, comprehensive view of the world’s largest industry. The text is organized into four sections: hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; and assemblies, events, attractions, leadership, and management. Each section includes real-world profiles, first-hand accounts, and engaging case studies to help readers connect with the material and foster an appreciation of the industry’s unique enthusiasm and passion. New photos, page layouts, and hands-on examples help students understand the how-to aspects of today’s hospitality industry. Updated to reflect today’s trends and realities, the Seventh Edition contains new coverage of spas, updated and new corporate profiles, salary information, hospitality-related technologies, and more!
Introduction to HR Technologies: Understand How to Use Technology to Improve Performance and Processes
by Stacey HarrisTechnology can have huge benefits for the HR function. Whether it's saving time by streamlining processes, boosting engagement by enabling analysis of people data or improving employee development by allowing staff to access the content they need on different platforms, wherever and whenever they need it; the opportunities are vast. However, with more apps, software and platforms than ever before, the volume and variety of available technologies can be overwhelming. This makes it extremely difficult for HR professionals to know where to start when assessing what technologies are out there and which are worth investing in. Introduction to HR Technologies addresses these issues in clear, accessible and jargon-free language and is an indispensable guide for HR professionals needing to get to grips with technologies and understand how to use them to add tangible business value. Covering all the core areas of HR including recruitment, performance management, learning and development (L&D) and reward, Introduction to HR Technologies allows practitioners to identify areas where technologies can be used to drive performance and what to look for when assessing technological solutions. There is also discussion of artificial intelligence (AI), machine learning and the Internet of Things (IoT) and what they mean for HR. This book is essential reading for all HR professionals looking to use technology confidently to increase performance, improve processes and add value to both employees and the business as a whole.
Introduction to Human Resource Management: A Guide to HR in Practice
by Charles Leatherbarrow Janet FletcherIntroduction to Human Resource Management is a comprehensive and accessible guide to the subject of HRM. Drawing on the authors' experiences in both the public and private sectors, and underpinned by academic theory, this textbook follows the logical sequence of the employment cycle and shows how human resource management plays out in practice. It covers organizational culture, the role of the HR professional, HR planning, recruitment and selection, talent management, L&D, motivation and performance, health and safety, diversity and equality, employment law, change management and handling and managing information.With a range of pedagogical features, including contemporary case studies and review questions, Introduction to Human Resource Management maps to the CIPD Level 3 Foundation Certificate in HR Practice and is also ideal for foundation and undergraduate students encountering HRM for the first time. This fully updated 4th edition has been revised and expanded to include coverage of zero-hours contracts and the gig economy, social media and e-recruitment and the UK apprenticeship levy. Online supporting resources include an instructor's manual, lecture slides and students' resources including multiple choice questions, additional case studies and reflective questions for self-study.
An Introduction to Human Resource Management
by John StredwickSince its original publication in 2000, this text has been intended for students studying HRM for the first time. Its major features are its comprehensive and wide-ranging nature which deals with all major aspects of HRM in a down to earth and practical way, alongside the necessary theoretical underpinning. The key strength is its accessibility to students new to the subject area where it combines a clear explanation with numerous relevant and interesting cases and comments. The range and nature of HRM is fully illustrated by a combination of real life and fictional case studies which heighten awareness of key issues involved in HRM today. This new edition will continue to be appropriate for undergraduate courses, especially first and second year students studying an HRM degree but also for post-graduate courses where many students are new to the field of HRM. It continues to be divided into 12 chapters to provide one topic a week on a modular course, but it may be extended into two semesters. It has been revised to place a greater emphasis on the role of human resources in improving organisational and employee performance. These revisions include the greater use of technology in resourcing and development areas, the change of emphasis from ‘recruitment/selection’ to ‘talent management’ and the use of social networking developments as an aid to HR management. Recent legal developments will also be covered including those relating to age discrimination and the regulation of agency workers. It will be supported by a supplement for tutors and additional web-based cases and other materials for tutors and students.
An Introduction to Human Resource Management
by Dr Nick WiltonThe second edition of Nick Wilton's An Introduction to Human Resource Management continues to provide an engaging and holistic overview of the role of Human Resource Management in its contemporary context. It reflects on current trends, the labour market and the global economy while offering a critical yet accessible treatment of both theoretical and practical issues relating to Human Resource Management. <P><P> * New Full Colour Layout makes the text easy to read and navigate <P> * HR in Practice boxes illustrate how theory can be applied in practice <P> * Ethical Insights present ethical considerations for budding practitioners<P> * Global Insights highlight practices around the world <P> * Research Insights invite you to explore academic research <P> * Case Studies relate theory to real organisations such as Tesco, Intel and Lloyds TSB <P> * Self-test questions are ideal for revision <P> * Further Online Reading provides free access to scholarly journal articles <P> * Glossary and Definitions explain key terms <P> * Podcasts summarise key topics and highlight employability skills <P> Visit: www.sagepub.co.uk/wilton2 to access additional learning resources including extended case studies, chapter summaries, podcasts and journal articles.<P> This book is essential reading for undergraduate, postgraduate and MBA students, including those studying for their CIPD qualifications.
An Introduction to Human Resource Management
by Nick WiltonGet 12 months FREE access to an interactive eBook when purchasing the paperback* Reflecting the global nature of the workplace with its use of real world examples and case studies, Nick Wilton’s book is not another 'How to' of HRM in practice, but goes beyond the prescriptive approach to the practice of strategic HRM and encourages critical reflection to prepare students for the issues and dilemmas they could face in their careers. Providing an introduction to the management of people in work organizations, it seeks to outline the purpose and operation of HRM activities in the 'real world', whilst situating practice in the context of associated debates and controversies played out in the parallel field of academic study. It adopts a critical perspective on the study and practice of HRM to provide the reader with an understanding not only of the potential for HRM to contribute to both improved organizational performance and individual well-being in the workplace, but also why it very often fails to achieve either of these positive outcomes and suggests that the management of people is not the exclusive preserve of HR specialists, but an area of interest or concern for all organizational actors. The new edition comes packed with features that encourage readers to engage and relate theory to practice including: - Management skills and attributes boxes outlining the required competencies of line managers and HR practitioners - HR in practice boxes illustrating how HRM theory works in real world practice - Ethical insights presenting ethical considerations for budding practitioners - Global insights highlighting practices around the world - Research insights inviting students to explore further academic research - Case Studies and Examples offering a more in-depth look at HRM across a variety of organizations - A free interactive eBook* featuring author videos, web-links interactive multiple choice questions, free SAGE journal articles, extended case studies and other relevant links, allowing access on the go and encouraging learning and retention whatever the reading or learning style. Aimed at students across the academic spectrum, whether studying on a specialist HRM or CIPD program of study, a generalist business and management programme or studying HRM as part of a programme in an unrelated discipline (such as engineering or humanities). *Interactivity only available through Vitalsource eBook included as part of paperback product (ISBN 9781473954199). Access not guaranteed on second-hand copies (as access code may have previously been redeemed).
An Introduction to Human Resource Management
by Nick WiltonThis exciting new introductory text in human resource management moves beyond a prescriptive approach to provide a holistic overview of the role of HRM in its contemporary context. Acknowledging and reflecting upon key trends in HRM, the labour market and the broader economy, the author offers critical discussion of the theoretical and practical issues surrounding HRM. Includes accessible learning features to help you best explore the material, including: - 'research', 'ethics' and 'international' insight boxes; - chapter summaries and objectives; - self-test questions; - recommended reading; - end of chapter case studies. An accompanying companion website (www. sagepub. co. uk/wilton) provides you with full-text journal articles, extended case studies, weblinks and a glossary. The website also provides an instructor's manual, PowerPoint slides and a multiple-choice test bank for lecturers. This book is essential reading for undergraduate, postgraduate and MBA students, as well as those studying for their CIPD qualifications. Nick Wilton is Senior Lecturer in HRM at Bristol Business School at the University of the West of England. "Well-researched, well-written, and is clearly signposted and structured for the reader. The learning objectives at the outset of every chapter act as a clear guide for each topic explored. Additional references and further reading are also offered to the student seeking deeper knowledge. Case studies, throughout the book, bring the HRM theories to life and demonstrably link these with practice. Wilton’s book is an extremely useful core text for students of HRM and a welcome addition to HRM resources" - Denise Bagley, Principal Lecturer in Human Resource Management, London South Bank University
Introduction to Human Resource Management
by Nick WiltonReflecting the global nature of the workplace with its use of real world examples and case studies, the book goes beyond a prescriptive approach in the practice of strategic HRM, and offers a concise introduction that encourages critical reflection. The NEW fourth edition includes: Discussions on employee engagement, the role and benefits of social media, and the impact of culture and global mobility The latest surveys and research and recent case studies and examples from a cross section industries and global companies, such as Zurich Insurance, Uber, Adobe, Deloitte and Netflix. A FREE interactive eBook giving students digital access to all the content as well as author videos, case studies, web-links, journal articles and quizzes. Lecturers can also access PowerPoint slides, teaching videos, a testbank and an Instructor's Manual.
Introduction to Human Resource Management
by Nick WiltonReflecting the global nature of the workplace with its use of real world examples and case studies, the book goes beyond a prescriptive approach in the practice of strategic HRM, and offers a concise introduction that encourages critical reflection. The NEW fourth edition includes: Discussions on employee engagement, the role and benefits of social media, and the impact of culture and global mobility The latest surveys and research and recent case studies and examples from a cross section industries and global companies, such as Zurich Insurance, Uber, Adobe, Deloitte and Netflix. A FREE interactive eBook giving students digital access to all the content as well as author videos, case studies, web-links, journal articles and quizzes. Lecturers can also access PowerPoint slides, teaching videos, a testbank and an Instructor's Manual.
An Introduction to Human Resource Management
by Nick WiltonReflecting the global nature of the workplace, this is a concise introduction to the world of human resource management that goes beyond a prescriptive, how-to approach and prepares you for the issues and dilemmas you may face in your HR career. Includes new discussions on the impact of Black Lives Matter on HR, the effect of Covid-19 on recruitment and on the mental health of employees, and post-Brexit points-based immigration Boxed features including ‘Ethical Insights’, ‘Research Insights’, and ‘HRM in Practice’ highlight contemporary practices, critical perspectives, and discussions and debates related to each chapter Now features a running case study, where in each chapter you can apply what you’ve learnt to solve a challenge faced by the HR Manager of a hotel Illustrated with real-world case studies and examples from a cross section of industries, such as Netflix, Nike, and Just Eat Comprehensive online resources, including author videos, over 25 additional case studies, access to full journal articles and self-test quizzes. Suitable for anyone studying HRM – as part of an undergraduate or postgraduate degree, or on a specialist program of study.
An Introduction to Human Resource Management
by Nick WiltonReflecting the global nature of the workplace, this is a concise introduction to the world of human resource management that goes beyond a prescriptive, how-to approach and prepares you for the issues and dilemmas you may face in your HR career. Includes new discussions on the impact of Black Lives Matter on HR, the effect of Covid-19 on recruitment and on the mental health of employees, and post-Brexit points-based immigration Boxed features including ‘Ethical Insights’, ‘Research Insights’, and ‘HRM in Practice’ highlight contemporary practices, critical perspectives, and discussions and debates related to each chapter Now features a running case study, where in each chapter you can apply what you’ve learnt to solve a challenge faced by the HR Manager of a hotel Illustrated with real-world case studies and examples from a cross section of industries, such as Netflix, Nike, and Just Eat Comprehensive online resources, including author videos, over 25 additional case studies, access to full journal articles and self-test quizzes. Suitable for anyone studying HRM – as part of an undergraduate or postgraduate degree, or on a specialist program of study.
An Introduction to Human Resource Management
by Nick WiltonGrasp the fundamentals of Human Resource Management with this engaging and accessible text, ideal for undergraduate and postgraduate students. Covering the key aspects of HRM, this bestselling book will prepare you for the strategic decisions and issues you may face in your HR career. This updated 6th edition includes current discussions on topics such as the gig economy, gender equality and AI and is packed with useful learning features, including: · Case studies from a cross-section of global industries, such as Netflix, Uber and Lego · A running case study throughout, allowing you to relate theory to practice as you solve the challenges faced by the HR Manager of a hotel · ‘HRM in Practice’, ‘Ethical Insight’ and ‘Global Insight’ boxes, which look at HRM in a practical context and stimulate critical debate · Self-test questions and a key terms glossary to allow you to check your understanding as you learn. Nick Wilton is Professor of Applied Human Resource Management, and Associate Dean of People, Accreditation and Reputation, at Oxford Brookes Business School.
An Introduction to Human Resource Management
by Nick WiltonGrasp the fundamentals of Human Resource Management with this engaging and accessible text, ideal for undergraduate and postgraduate students. Covering the key aspects of HRM, this bestselling book will prepare you for the strategic decisions and issues you may face in your HR career. This updated 6th edition includes current discussions on topics such as the gig economy, gender equality and AI and is packed with useful learning features, including: · Case studies from a cross-section of global industries, such as Netflix, Uber and Lego · A running case study throughout, allowing you to relate theory to practice as you solve the challenges faced by the HR Manager of a hotel · ‘HRM in Practice’, ‘Ethical Insight’ and ‘Global Insight’ boxes, which look at HRM in a practical context and stimulate critical debate · Self-test questions and a key terms glossary to allow you to check your understanding as you learn. Nick Wilton is Professor of Applied Human Resource Management, and Associate Dean of People, Accreditation and Reputation, at Oxford Brookes Business School.
Introduction To Human Services: Through The Eyes Of Practice Settings
by Michelle E. MartinProvides readers with an understanding of the Human Services Profession. Introduction to Human Services: Through the Eyes of Practice Settings, 3/e explores human services through the lens of the most common practice settings where human service professionals work. This title also provides information about social problems within a socio-political context allowing readers to think about ways in which culture and ideology influence people's perspectives. Standards for Excellence series -- Each chapter highlights the national standards set by the Council for Standards in Human Service Education (CSHSE). Critical thinking questions throughout reinforces this integration. Learning Goals Upon completing this book, readers will be able to: Understand the issues pertinent to human services from new perspectives. Challenge the status quo of human services. Recognize their own stereotypical thinking that may create barriers to becoming effective helpers.
An Introduction to Humanitarian Action (Routledge Humanitarian Studies)
by Katrin Radtke Kristina RoepstorffThis important new textbook provides a concise and practice-oriented introduction to the workings of the humanitarian sector and the key contemporary debates surrounding it.The number of people around the world in need of humanitarian action and protection is at its highest figure in decades; yet at the same time, the humanitarian system is facing numerous problems and undergoing fundamental reforms. This book invites us to tackle these challenges head on, addressing the increasing complexity of humanitarian crises and the implications for humanitarian principles and standards as well as the management of humanitarian projects. Expansive in scope, the book covers: The sector’s historical foundations and the need to decolonise The main types of crises and sectors of humanitarian response State and non-state actors and institutions The key rules, norms, and project management approaches Key trends and challenges, including access, innovation, and anticipation The book also covers important debates on localisation, inclusive programming, and the decolonisation of the humanitarian system. This exciting new textbook will be an important read for students looking for a comprehensive introduction, as well as for practitioners wanting to stimulate critical thinking and enhance their practical skills.
Introduction to Hydro Energy Systems: Basics, Technology and Operation
by Jyotirmay Mathur Hermann-Josef WagnerThe authors have tried to strike a balance between a short book chapter and a very detailed book for subject experts. There are three prime reasons behind for doing so: first, the field is quite interdisciplinary and requires simplified presentation for a person from non-parent discipline. The second reason for this short-version of a full book is that both the authors have seen students and technically oriented people, who were searching for this type of book on hydro energy. The third reason and motivation was considering engineers who are starting their career in hydro energy sector. This book is targeted to present a good starting background and basic understanding for such professionals.
An Introduction to Industrial Economics (Routledge Library Editions: Industrial Economics #14)
by P.J. Devine N. Lee R.M. Jones W.J. TysonThis updated and expanded 1985 edition of the classic 1974 work covers deindustrialisation, industrial and competition policy, the public enterprise sector, regional and urban policy, and privatisation, as well as focussing on the firm and the industrial sector in all its facets. It remains the key work on industrial economics.
Introduction to Industrial Organization
by Luis M. CabralThis book provides an issue-driven introduction to industrial organization. Over the past twenty years, the study of industrial organization—the analysis of imperfectly competitive markets—has grown from a niche area of microeconomics to a key component of economics and of related disciplines such as finance, strategy, and marketing. This book provides an issue-driven introduction to industrial organization. It includes a vast array of examples, from both within and outside the United States. While formal in its approach, the book is written in a way that requires only basic mathematical training. Supplemental materials posted on the Web make more extensive use of algebra and calculus.
Introduction to Industrial Organization
by Luís M. B. CabralOver the past twenty years, the study of industrial organization--the analysis of imperfectly competitive markets--has grown from a niche area of microeconomics to a key component of economics and of related disciplines such as finance, strategy, and marketing. This book provides an issue-driven introduction to industrial organization. It includes a vast array of examples, from both within and outside the United States. While formal in its approach, the book is written in a way that requires only basic mathematical training. Supplemental materials posted on the Web make more extensive use of algebra and calculus.
Introduction to Industrial Organization, second edition
by Luis M. CabralAn issue-driven introduction to industrial organization, thoroughly updated and revised.The study of industrial organization (IO)—the analysis of the way firms compete with one another—has become a key component of economics and of such related disciplines as finance, strategy, and marketing. This book provides an issue-driven introduction to industrial organization. Although formal in its approach, it is written in a way that requires only basic mathematical training. It includes a vast array of examples, from both within and outside the United States. This second edition has been thoroughly updated and revised. In addition to updated examples, this edition presents a more systematic treatment of public policy implications. It features added advanced sections, with analytical treatment of ideas previously presented verbally; and exercises, which allow for a deeper and more formal understanding of each topic. The new edition also includes an introduction to such empirical methods as demand estimation and equilibrium identification. Supplemental material is available online.
An Introduction to Industrial Relations (Routledge Library Editions: Industrial Relations)
by Michael P. JacksonAn Introduction to Industrial Relations (1991) analyses various theoretical approaches to industrial relations, and summarises the origins and development of the subject. It looks at the impact of legislative changes, technological developments and the growing currency of ‘human resource management’ theories. The book offers a comparative approach, making extensive use of material from outside the UK, notably from America, Europe and the Pacific Rim, and examines the implications of EEC legislation for industrial relations in the 1990s.
An Introduction to Industrial Service Design
by Satu MiettinenService design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that offers opportunities for new service solutions, improving the user experience and customer satisfaction. With contributions from leading names in the field of service design from both academia and international, professional practice, An Introduction to Industrial Service Design is engaging yet practical and accessible. Case studies from leading companies such as ABB, Autodesk, Kone and Volkswagen enable readers to connect academic research with practical company applications, helping them to understand the basic processes and essential concepts. This book illustrates the role of the service designer in an industrial company, and highlights not only the value of customer experience, but also the value of employee experience in creating competitive services and value propositions. This human-centred approach brings about new innovations. This book will be of benefit to engineers, designers, businesses and communication experts working in industry, as well as to students who are interested in service development.
Introduction to Information Systems: Seventh Edition
by R. Kelly Rainer Casey G. CegielskiThe goal of Introduction to Information Systems is to teach undergraduate business majors how to use information technology to master their current or future jobs. Students develop a working understanding of information systems and information technology and learn how to apply concepts to successfully facilitate business processes. This product demonstrates that IT is a key component of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management.
Introduction to Information Systems (14th edition)
by James A. O'Brien George M. MarakasO'Brien's Introduction to Information Systems 14e continues to reflect the movement toward enterprise-wide business applications. George Marakas from the University of Kansas joins as a co-author on this new edition. New real world case studies correspond with this curriculum shift. The texts focus is on teaching the general business manager how to use and manage the most current IT technologies such as the Internet, Intranets, and Extranets for enterprise collaboration, and how IT contributes to competitive advantage, re-engineering business processes, problem solving, and decision-making.
Introduction to Insurance Mathematics
by Annamaria Olivieri Ermanno PitaccoThis second edition expands the first chapters, which focus on the approach to risk management issues discussed in the first edition, to offer readers a better understanding of the risk management process and the relevant quantitative phases. In the following chapters the book examines life insurance, non-life insurance and pension plans, presenting the technical and financial aspects of risk transfers and insurance without the use of complex mathematical tools. The book is written in a comprehensible style making it easily accessible to advanced undergraduate and graduate students in Economics, Business and Finance, as well as undergraduate students in Mathematics who intend starting on an actuarial qualification path. With the systematic inclusion of practical topics, professionals will find this text useful when working in insurance and pension related areas, where investments, risk analysis and financial reporting play a major role.