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ITIL® Lifecycle Essentials

by Claire Agutter

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, which gives candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle. The essential link between your ITIL qualification and the real-world. More than just a guide to help you pass an exam, this book also provides practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners as they go beyond Foundation level. It features practical tips on using service management, and for each process the author adds to the theory with lessons from her own real-world experience. ITIL Lifecycle Essentials is ideal for self-study candidates, training delegates and V2 Foundation Certificate holders who have not yet taken the upgraded exam. Project managers looking to broaden their qualifications will find it a helpful companion to their studies and a practical aid for their professional development. Contractors or consultants with limited study time will also find this book essential to their part-time education. A perfect companion before, during and after your ITIL education. Claire Agutter has held a number of operational, consulting and implementation roles, giving her real-world, practical experience of ITIL. Since 2007 she has been an ITIL principal lecturer and has been involved in exam panels for ITIL V2 and V3. She has also provided online ITIL training to hundreds of successful Foundation delegates.

ITIL Version 3 at a Glance

by John O. Long

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference's unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

Itineraries in Conflict: Israelis, Palestinians, and the Political Lives of Tourism

by Rebecca L. Stein

In Itineraries in Conflict, Rebecca L. Stein argues that through tourist practices--acts of cultural consumption, routes and imaginary voyages to neighboring Arab countries, culinary desires--Israeli citizens are negotiating Israel's changing place in the contemporary Middle East. Drawing on ethnographic and archival research conducted throughout the last decade, Stein analyzes the divergent meanings that Jewish and Palestinian citizens of Israel have attached to tourist cultures, and she considers their resonance with histories of travel in Israel, its Occupied Territories, and pre-1948 Palestine. Stein argues that tourism's cultural performances, spaces, souvenirs, and maps have provided Israelis in varying social locations with a set of malleable tools to contend with the political changes of the last decade: the rise and fall of a Middle East Peace Process (the Oslo Process), globalization and neoliberal reform, and a second Palestinian uprising in 2000. Combining vivid ethnographic detail, postcolonial theory, and readings of Israeli and Palestinian popular texts, Stein considers a broad range of Israeli leisure cultures of the Oslo period with a focus on the Jewish desires for Arab things, landscapes, and people that regional diplomacy catalyzed. Moving beyond conventional accounts, she situates tourism within a broader field of "discrepant mobility," foregrounding the relationship between histories of mobility and immobility, leisure and exile, consumption and militarism. She contends that the study of Israeli tourism must open into broader interrogations of the Israeli occupation, the history of Palestinian dispossession, and Israel's future in the Arab Middle East. Itineraries in Conflict is both a cultural history of the Oslo process and a call to fellow scholars to rethink the contours of the Arab-Israeli conflict by considering the politics of popular culture in everyday Israeli and Palestinian lives.

Ito-Yokado: The Challenge of Apparel

by Rajiv Lal Arar Han

Ito-Yokado, the 16th largest retail conglomerate in the world, has struggled with the declining performance in the apparel division of its superstores for over a decade. Apparel sales are slipping, eating hard-won gains in the retailer's food division. CEO Toshifumi Suzuki has already instituted a number of revolutionary changes to sourcing and merchandising. What should he try next?

It's a Guy Thing

by Scott Seegert

Man may have invented the wheel, but it was a Guy who first looked at an ordinary pogo stick and realized it would be greatly improved by the addition of a combustible-gas-powered engine; a Guy who invented a high-five simulator so he’d never be left hanging again; a Guy who dared to dream of airbag boxer shorts to protect that which he holds most dear. It’s not difficult to imagine these bold inventors reclining in front of their TVs (or Victrolas), one hand resting halfway down their boxers, the other holding a beer, when inspiration struck! Unfortunately, what they envisioned as the next lightbulb was, in actuality, the first toilet lounger. Now you, too, can experience that same thrill of discovery withIt’s a Guy Thing, a collection of actual patented inventions taken directly from the collective mind of the American Guy —by way of the U. S. Patent and Trademark Office. Compiled for the amusement of every Guy (and every woman who knows one), these often ridiculous, frequently misguided, yet rarely well-thought-out creations may even inspire you to do a little inventing of your own—but you can forget about the Human Catapult. A Guy named Ted already holds the patent.

It's a Jungle Out There and a Zoo in Here: Run Your Home Business without Letting It Overrun You

by Cheryl Demas

More and more, women with kids are launching careers from their homes. Whether you're a "WAHM" (Work-At-Home Mom) -- or are thinking of becoming one -- this book is just for you. Like Dave Barry on estrogen, Cheryl Demas tells her story of juggling play dates and paychecks, teacher conferences and conference calls, housekeeping and bookkeeping. Funny, warm, and truly life-saving, It's a Jungle Out There and a Zoo in Here draws on the experiences of Cheryl and hundreds of successful WAHMs. Book jacket.

It's a Jungle Out There! Dealing with Difficult Behavior in the Workplace

by Charles Mallory

Regardless of our differences, we can learn to work successfully with a variety of other people. It's simply a matter of knowledge.

It's About Damn Time: How to Turn Being Underestimated into Your Greatest Advantage

by Arlan Hamilton

"THIS BOOK IS A GIFT TO ANYONE WHO HAS EVER FELT UNDERESTIMATED." ELIZABETH UVIEBINENÉ, bestselling co-author of Slay in Your Lane and Loud Black Girls"IF YOU WANT TO FEEL INSPIRED, READ THIS NOW." JAMEELA JAMIL, actress, model, and writerFrom a black, gay woman who broke into the boys' club of Silicon Valley comes an empowering guide to finding your voice, working your way into any room you want to be in, and achieving your own dreams.In 2015, Arlan Hamilton was on food stamps and sleeping on the floor of the San Francisco airport, with nothing but an old laptop and a dream of breaking into the venture capital business. She couldn't understand why people starting companies all looked the same (white and male), and she wanted the chance to invest in the ideas and people who didn't conform to this image of how a founder is supposed to look. Hamilton had no contacts or network in Silicon Valley, no background in finance - not even a college degree. What she did have was fierce determination and the will to succeed.As much as we wish it weren't so, we still live in a world where being underrepresented often means being underestimated. But as someone who makes her living investing in high-potential founders who also happen to be female, LGBTQ, or people of color, Hamilton understands that being undervalued simply means that a big upside exists. Because even if you have to work twice as hard to get to the starting line, she says, once you are on a level playing field, you will sprint ahead. Despite what society would have you believe, Hamilton argues, a privileged background, an influential network, and a fancy college degree are not prerequisites for success. Here she shares the hard-won wisdom she's picked up on her remarkable journey from food-stamp recipient to venture capitalist, with lessons like "The Best Music Comes from the Worst Breakups," "Let Someone Shorter Stand in Front of You," "The Dangers of Hustle Porn," and "Don't Let Anyone Drink Your Diet Coke." Along the way, she inspires us all to defy other people's expectations and to become the role models we've been looking for.

It's About Damn Time: How to Turn Being Underestimated into Your Greatest Advantage

by Arlan Hamilton

"IF YOU WANT TO FEEL INSPIRED, READ THIS NOW." JAMEELA JAMIL, actress, model, and writerFrom a black, gay woman who broke into the boys' club of Silicon Valley comes an empowering guide to finding your voice, working your way into any room you want to be in, and achieving your own dreams.In 2015, Arlan Hamilton was on food stamps and sleeping on the floor of the San Francisco airport, with nothing but an old laptop and a dream of breaking into the venture capital business. She couldn't understand why people starting companies all looked the same (white and male), and she wanted the chance to invest in the ideas and people who didn't conform to this image of how a founder is supposed to look. Hamilton had no contacts or network in Silicon Valley, no background in finance - not even a college degree. What she did have was fierce determination and the will to succeed.As much as we wish it weren't so, we still live in a world where being underrepresented often means being underestimated. But as someone who makes her living investing in high-potential founders who also happen to be female, LGBTQ, or people of color, Hamilton understands that being undervalued simply means that a big upside exists. Because even if you have to work twice as hard to get to the starting line, she says, once you are on a level playing field, you will sprint ahead. Despite what society would have you believe, Hamilton argues, a privileged background, an influential network, and a fancy college degree are not prerequisites for success. Here she shares the hard-won wisdom she's picked up on her remarkable journey from food-stamp recipient to venture capitalist, with lessons like "The Best Music Comes from the Worst Breakups," "Let Someone Shorter Stand in Front of You," "The Dangers of Hustle Porn," and "Don't Let Anyone Drink Your Diet Coke." Along the way, she inspires us all to defy other people's expectations and to become the role models we've been looking for.(P) 2020 Penguin Random House Audio

It's About Damn Time: How to Turn Being Underestimated into Your Greatest Advantage

by Arlan Hamilton Rachel L. Nelson

&“A hero's tale of what&’s possible when we unlock our potential, continue the search for knowledge, and draw on our lived experiences to guide us through the darkest moments.&”—Stacey AbramsFrom a black, gay woman who broke into the boys&’ club of Silicon Valley comes an empowering guide to finding your voice, working your way into any room you want to be in, and achieving your own dreams. In 2015, Arlan Hamilton was on food stamps and sleeping on the floor of the San Francisco airport, with nothing but an old laptop and a dream of breaking into the venture capital business. She couldn&’t understand why people starting companies all looked the same (white and male), and she wanted the chance to invest in the ideas and people who didn&’t conform to this image of how a founder is supposed to look. Hamilton had no contacts or network in Silicon Valley, no background in finance—not even a college degree. What she did have was fierce determination and the will to succeed. As much as we wish it weren&’t so, we still live in a world where being underrepresented often means being underestimated. But as someone who makes her living investing in high-potential founders who also happen to be female, LGBTQ, or people of color, Hamilton understands that being undervalued simply means that a big upside exists. Because even if you have to work twice as hard to get to the starting line, she says, once you are on a level playing field, you will sprint ahead. Despite what society would have you believe, Hamilton argues, a privileged background, an influential network, and a fancy college degree are not prerequisites for success. Here she shares the hard-won wisdom she&’s picked up on her remarkable journey from food-stamp recipient to venture capitalist, with lessons like &“The Best Music Comes from the Worst Breakups,&” &“Let Someone Shorter Stand in Front of You,&” &“The Dangers of Hustle Porn,&” and &“Don&’t Let Anyone Drink Your Diet Coke.&” Along the way, she inspires us all to defy other people&’s expectations and to become the role models we&’ve been looking for.

It's About Time: The Art of Choosing the Meaningful Over the Urgent

by Valorie Burton

Discover the eternal value of your finite time—and intentionally choose the meaningful over the urgent every single day.Our culture makes it so that even the most organized and efficient among us feels the pressure of the ticking clock and the possibility and regret of missing out. Modern life has evolved in a way that sets us up for stress, pressure, and overload. New norms and attitudes tap into deeply-wired psychological impulses that make it harder than ever to take control of your time. Many of us also have innate personality traits that make the struggle even worse.No wonder time can become a tyrant that leaves us chronically stressed and discontented. Unlock an approach to life that bestselling author Valorie Burton calls “living timelessly.” You will come to understand1) the gradual changes that have led us to a place where having too much to do and too little time to do it is the norm,2) the vision for what it could look like if you were free from the stress of time and how to blast through the obstacles to those possibilities, and3) the practical steps to choosing the meaningful over the urgent so that your life is unhurried yet purposeful and reflects the values and impact that are unique to you.It’s About Time helps you reimagine a life that is meaningful, at a pace that is natural, with a load that is doable and equips you with the tools to make it happen.

It's About Time: The Competitive Advantage of Quick Response Manufacturing

by Rajan Suri

In the decade since the publication of Rajan Suri’s landmark book, Quick Response Manufacturing, the innovative principles of QRM have been proven with impressive results at many companies, big and small, in a variety of industries. While the key principles of QRM remain unchanged, after a decade of teaching QRM workshops to senior executives, Suri has developed a clear, concise, and accessible method of presenting QRM strategy using four core concepts:1. The Power of Time – the huge impact time has on your entire enterprise 2. Organization Structure – how to structure your organization to reduce lead times3. System Dynamics – understanding how interactions between jobs and resources impact time to make better decisions on capacity, lot sizes, and similar issues4. Enterprise-Wide Application – QRM is not just a shop floor strategy, it extends across your whole enterprise including material planning and control, supply management, office operations, and new product introductionPresenting new case studies on QRM implementation, It's About Time: The Competitive Advantage of Quick Response Manufacturing illustrates how QRM can not only reduce lead times but also improve quality, reduce operating costs, and enable companies to gain substantial market share. This practical reference explains how factories in advanced nations can use QRM strategy to compete with manufacturers in low-wage countries. In addition, it provides helpful pointers for QRM implementation, including accounting strategies, novel cost-justification approaches, and a stepwise process for implementation.Also included are downloadable resources with five appendices that provide a number of practical details to assist in the success of your QRM implementation. When you are ready to start implementing QRM, you will find that these appendices contain time-saving tips to help you work through implementation issues¿including simple calculation methods and tools to support the design of your QRM strategy. You can also access these Appendices on the Downloads and updates tab on https://www.crcpress.com/9781439805961.The author, Rajan Suri, recently became one of only 10 people to be inducted into Industry Week's 2010 Manufacturing Hall of Fame.

It's Alive

by Chris Meyer Stan Davis

From the bestselling authors of Blur- a defining book of the Information Age- comes a startling glimpse into the near future and the emerging economy that awaits us. It's Alive foretells the jolt the world is about to receive as the science of molecular evolution races out of the laboratories and into the business world. Think back to the early 1970s. Imagine the opportunities for your business, career choice, and investments had you received an advance report on the ways in which computer and information technology would revolutionize the world. It's Alive provides that opportunity today: a realistic and persuasive look into the future--the molecular economy- and how it is starting to overtake and reshape the Information Age. Today's gene mapping and molecular engineering are equivalent to the introduction of transistor radios at the advent of the information economy. Solid-state technology moved from the labs into the business arena, providing in turn the transistor, the microprocessor, and the modem- and the information business. During the next ten years, molecular technology will follow the same pattern, moving from the lab and into the basic operation of the corporation itself. Chris Meyer and Stan Davis are our guides in understanding this new future. They show that not only biological systems evolve. The rules of evolution help explain the process of change in biology, business, and the economy, thereby providing a management guide to the business world around the corner. It's Alive is not science fiction or futurism. It bases its insights and predictions on the impact the molecular economy is already having in such diverse business environments as manufacturing, financial services, and energy. Through in-depth case studies of Capital One Financial, the U.S. Marine Corps, British Petroleum, and the biotech firm Maxygen, Meyer and Davis show how adaptive behavior works in the real world. As the rules of evolution combine with the connected economy, our business world will become unpredictable, volatile, and continually adaptive- in other words, alive.

It's Alive! The Science of B-Movie Monsters

by Michael Labarbera

The B-movie monster--be it gap-toothed gorilla, ripped-from-time dinosaur, overstretched arachnid, or another outrageous anthropomorphic fantasy--has thrilled moviegoers for decades, and firmly sunk its claws into popular culture. In It's Alive!, Michael LaBarbera delves into the science behind these characters' construction, from the biology surrounding tyrannosaurid postures in Jurassic Park and King Kong to the questionable physics employed by The Incredible Shrinking Man. Accompanied by a treasure trove of images from old movie posters and stills, and ranging from the 1930s to such recent films as The Lord of the Rings trilogy and the latest installments of the Alien franchise, It's Alive! cleverly uses science to remind us that the best parts of moviemaking might indeed be magic-for all creatures, great and small.

It's All About Family: Esas Group

by Alpana Thapar Christina R. Wing

This case describes how Ali Sabanc and his sister Emine Sabanc Kam l , shareholders of Esas Group, one of Turkey's largest family-owned investment firms, worked to grow and professionalize the business. While their father evket Sabanc , played an instrumental role in launching the group in 2000, he soon stepped back and let his children drive the business forward. In 2009, the first of the third generation of family members entered the business, prompting Ali and Emine to start putting formal processes in place for the onboarding and integration of the next generation. By 2019, the family office had several billion dollars of assets under management, diversified across various asset classes, both inside and outside Turkey. Emine's two sons had recently entered the business. Ali and Emine's biggest priority was establishing strong governance for the family office. They were taking several steps to professionalize the group and bring in more nonfamily members. Ali and Emine recognized that these actions would mean relinquishing certain privileges and freedom, somewhat shifting from their underlying ethos, which focused on protecting shareholders' individual rights. Shareholders had been offered liquidity and treated like customers, having the option to invest elsewhere if they so desired. To date, the family members had kept their capital within the group. Would this continue to be the case in the future? How could they keep the family together and make sure everyone was financially satisfied? How could they ensure to continue growing the net worth of their assets?

It's All About the Benjamin: An Early Look at the New Fed Chairman

by Ethan S. Harris

The chair of the Federal Reserve is often described as the second most powerful job in America. By pushing interest rates up and down, the Fed can send ripples throughout global capital markets. Just by hinting at fed action, the chair can make or break a day in the international financial markets. Yet the new Fed chair, Ben Bernanke, remains something of a mystery to investors and the press. This chapter takes a brief look at who Alan Greenspan's replacement is and how he fits in to the evolving art of central banking.

IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures

by Stephen J. Andriole

This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies insight into the realities of human behavior-including the range of best and worst behaviors from managers, executives, and corporate culture. Industry veteran Stephen J. Andriole provides a fresh perspective on the old basics of IT management through a twenty-first-century lens.

It's All About Who You Hire, How They Lead...and Other Essential Advice from a Self-Made Leader

by Morton Mandel John A. Byrne

Leadership wisdom from a former CEO and Self-Made Billionaire With corporations now associated in the public mind primarily with greed and unethical practices, it's more important than ever for leaders to move the focus back onto integrity, honesty, and doing the right thing. Mort Mandel, a CEO whom Peter Drucker esteemed in the same category as Jack Welch and Andy Grove, has spent the past seven decades mixing business and philanthropy, to the great enhancement of both. In this book Mandel shows how leaders can create lives of both meaning and profitability. Contains Mort Mandel's fascinating story (including his work with Peter Drucker, and the painful sale of Mandel's company) Provides both inspiration and lessons on the leadership skills such as building culture, customer relationships and execution that are necessary to achieve crossover successShows how running a business and a nonprofit made Mandel a better entrepreneur and a self-made billionaireThe book is filled with lessons learned from how Mort Mandel built a $3 billion company from scratch, yet also managed to spend up to a third of his time in the social sector, building and supporting nonprofit organizations.

It's All Analytics!: The Foundations of Al, Big Data and Data Science Landscape for Professionals in Healthcare, Business, and Government

by Scott Burk Gary D. Miner

It's All Analytics! The Foundations of AI, Big Data and Data Science Landscape for Professionals in Healthcare, Business, and Government (978-0-367-35968-3, 325690) Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially in the last 25 years, there has been an explosion of terms and methods that automate and improve decision-making and operations. One term, "analytics," is an overarching description of a compilation of methodologies. But AI (artificial intelligence), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology and terminology? This book, the first in a series of three, provides a look at the foundations of artificial intelligence and analytics and why readers need an unbiased understanding of the subject. The authors include the basics such as algorithms, mental concepts, models, and paradigms in addition to the benefits of machine learning. The book also includes a chapter on data and the various forms of data. The authors wrap up this book with a look at the next frontiers such as applications and designing your environment for success, which segue into the topics of the next two books in the series.

It's All Analytics - Part II: Designing an Integrated AI, Analytics, and Data Science Architecture for Your Organization

by Gary Miner Scott Burk David Sweenor

Up to 70% and even more of corporate Analytics Efforts fail!!! Even after these corporations have made very large investments, in time, talent, and money, in developing what they thought were good data and analytics programs. Why? Because the executives and decision makers and the entire analytics team have not considered the most important aspect of making these analytics efforts successful. In this Book II of "It’s All Analytics!" series, we describe two primary things: 1) What this "most important aspect" consists of, and 2) How to get this "most important aspect" at the center of the analytics effort and thus make your analytics program successful. This Book II in the series is divided into three main parts: Part I, Organizational Design for Success, discusses ……. The need for a complete company / organizational Alignment of the entire company and its analytics team for making its analytics successful. This means attention to the culture – the company culture culture!!! To be successful, the CEO’s and Decision Makers of a company / organization must be fully cognizant of the cultural focus on ‘establishing a center of excellence in analytics’. Simply, "culture – company culture" is the most important aspect of a successful analytics program. The focus must be on innovation, as this is needed by the analytics team to develop successful algorithms that will lead to greater company efficiency and increased profits. Part II, Data Design for Success, discusses ….. Data is the cornerstone of success with analytics. You can have the best analytics algorithms and models available, but if you do not have good data, efforts will at best be mediocre if not a complete failure. This Part II also goes further into data with descriptions of things like Volatile Data Memory Storage and Non-Volatile Data Memory Storage, in addition to things like data structures and data formats, plus considering things like Cluster Computing, Data Swamps, Muddy Data, Data Marts, Enterprise Data Warehouse, Data Reservoirs, and Analytic Sandboxes, and additionally Data Virtualization, Curated Data, Purchased Data, Nascent & Future Data, Supplemental Data, Meaningful Data, GIS (Geographic Information Systems) & Geo Analytics Data, Graph Databases, and Time Series Databases. Part II also considers Data Governance including Data Integrity, Data Security, Data Consistency, Data Confidence, Data Leakage, Data Distribution, and Data Literacy. Part III, Analytics Technology Design for Success, discusses …. Analytics Maturity and aspects of this maturity, like Exploratory Data Analysis, Data Preparation, Feature Engineering, Building Models, Model Evaluation, Model Selection, and Model Deployment. Part III also goes into the nuts and bolts of modern predictive analytics, discussing such terms as AI = Artificial Intelligence, Machine Learning, Deep Learning, and the more traditional aspects of analytics that feed into modern analytics like Statistics, Forecasting, Optimization, and Simulation. Part III also goes into how to Communicate and Act upon Analytics, which includes building a successful Analytics Culture within your company / organization. All-in-all, if your company or organization needs to be successful using analytics, this book will give you the basics of what you need to know to make it happen.

It's All Analytics, Part III: The Applications of AI, Analytics, and Data Science

by Scott Burk Gary Miner

Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially the last 25 years, there has been an explosion of terms and methods born that automate and improve decision-making and operations. One term, called "analytics," is an overarching description of a compilation of methodologies. But artificial intelligence (AI), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology, terminology? Extending on the foundations introduced in the first book, this book illustrates how professionals in healthcare, business, and government are applying these disciplines, methods, and technologies. The goal of this book is to get leaders and practitioners to start thinking about how they may deploy techniques outside their function or industry into their domain. Application of modern technology into new areas is one of the fastest, most effective ways to improve results. By providing a rich set of examples, this book fosters creativity in the application and use of AI and analytics in innovative ways.

It's All Chinese to Me

by Pierre Ostrowski Gwen Penner

Ready to gain insight into China in a fascinating way? It's All Chinese to Me is a comprehensive overview of Chinese culture that allows you to peer into what makes the Chinese people tick.Firsthand tips, insights and fun cartoon-like illustrations give you graphic impressions of the real China, and allow you to get a feel not only for what it's like, but how to survive the cultural differences. Covering everything from major influences and historical events that guide Chinese behavior to social idiosyncrasies that surprise most Westerners, It's All Chinese to Me helps demystify Chinese culture for Westerners.

It's All Connected: A Comprehensive Guide to Global Issus and Sustainable Solutions Facing the Future

by Benjamin Wheeler Gilda Wheeler Wendy Church

It's All Connected provides a thorough overview of a full range of global issues, as well as in-depth explorations of particular-topics, debates, and solutions. Each unit contains thematically related chapters. Unit 1 includes an introduction to global issues and sustainability as well as definitions for some important concepts. Units 2-6 address specific global issues, such as food, water, forests, oceans, poverty, culture, education, health, and conflict. The book concludes with a final unit on ideas and tools for addressing global issues, including a curriculum activity for students to study a particular global issue or region. Units can be read separately, sequentially, or in any order to fit particular curriculum needs.

It's All Invented: Imagining New Opportunities and Practicing the Art of Possibility

by Rosamund Stone Zander Benjamin Zander

The frames our minds create define--or confine--what we perceive to be possible. Every problem, every dilemma, every dead end we find ourselves facing in life, only appears unsolvable inside a particular frame or point of view. Enlarge the box, or create another frame around the data, and problems vanish, while new opportunities appear. In this chapter, authors Rosamund and Ben Zander remind us that "it's all invented"--that we construct our own meanings and reality. If we can embrace this idea as practice in our lives, the hidden assumptions that have held us back in the past melt away to reveal new possibilities. This chapter was originally published as Chapter 1 of "The Art of Possibility: Transforming Professional and Personal Life."

It's All Lies and That's the Truth

by Bernie Brillstein David Rensin

Legendary Hollywood supermanager and producer Bernie Brillstein reveals his collection of wisdom gleaned from his fifty years of insight, instinct, and experience in both business and life. An uncommon collection of common sense, The Little Stuff Matters Most delivers the hard and fast lessons of Brillstein's unparalleled business experience in fifty pithy, wise, and completely entertaining essays. Brillstein, whose name is synonymous with some of the highest-profile Hollywood careers, shares these invaluable lessons in the clever, unfailingly honest, and inimitable tone for which he is known and loved. Memorable tips include: Know the difference between "hot" and "good" Only doctors and hookers need pagers Don't pet the snakes Have an opinion, even it it's wrong It's all lies, and that's the truth When your time has come, success will find you The stomachache--and other gastrointestinal warnings Each of the book's fifty "Bernie-isms" is followed by refreshing commentary, peppered with colorful tales from Bernie's career and clever drawings by acclaimed New Yorker cartoonist David Sipress. This book is the next best thing to having your own personal manager on call 24/7--without having to fork over 15 percent of your paycheck.

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