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IT Controlling: From IT cost and activity allocation to smart controlling

by Andreas Gadatsch

IT controlling is established as a tool for controlling information technology. The job description of the IT controller has changed only moderately over a long period of time. It was mainly associated with IT budgeting, IT portfolio management, IT cost planning, accounting and controlling. However, digitalization has brought movement in goals, contents and methods. New topics such as digital strategy management, cloud controlling, data science, etc. are being discussed. The task profile is changing away from pure IT cost analysis to the management of the digitization strategy with a focus on strategic IT portfolio management. Some voices are already talking about "smart controlling" or "digital controlling". This book presents an IT controlling concept for the digital age and explains the relevant methods in a practical way.

IT-Controlling für die öffentliche Verwaltung kompakt: Methoden, Werkzeuge und Beispiele für die Verwaltungspraxis (IT kompakt)

by Andreas Gadatsch

Andreas Gadatsch zeigt konkret auf, was IT-Controlling ist und wie man es in der öffentlichen Verwaltung nutzen kann. Hierzu werden die zentralen Aspekte erklärt und praxistaugliche Methoden anhand von Beispielen mit Bezug auf den öffentlichen Sektor vorgestellt.

IT-Controlling für Einsteiger: Praxiserprobte Methoden und Werkzeuge (essentials)

by Andreas Gadatsch

Andreas Gadatsch beschreibt, was IT-Controlling konkret ist und wie man es nutzen kann. Hierzu erklärt der Autor die zentralen Aspekte und stellt praxistaugliche Methoden anhand von Beispielen vor. Erleichtern Sie sich die tägliche Praxis im IT-Management! Nach der Lektüre dieses essentials können Sie u. a. mit Hilfe der IT-Balanced Scorecard IT-Strategien umsetzen und steuern oder mit Hilfe des Portfoliomanagements Projektbündel zusammenstellen und überwachen. Die Earned-Value-Analyse hilft Ihnen bei der Projektplanung und deren Überwachung. Mit Hilfe der IT-Kosten- und Leistungsrechnung und IT-Kennzahlen liefern Sie die Basis für rationale Entscheidungen und ein zielorientiertes Reporting. Wer mehr wissen möchte, findet hier auch geeignete Hinweise auf weitere Literatur und aktuelle Studien.

IT Convergence and Services

by Hamid Arabnia Hang-Bae Chang James J. Park Taeshik Shon

IT Convergence and Services is proceedings of the 3rd FTRA International Conference on Information Technology Convergence and Services (ITCS-11) and the FTRA International Conference on Intelligent Robotics, Automations, telecommunication facilities, and applications (IRoA-11). The topics of ITCS and IRoA cover the current hot topics satisfying the world-wide ever-changing needs. The ITCS-11 will be the most comprehensive conference focused on the various aspects of advances in information technology convergence, applications, and services. The ITCS-11 will provide an opportunity for academic and industry professionals to discuss the latest issues and progress in the area of ITCS. In addition, the conference will publish high quality papers which are closely related to the various theories, modeling, and practical applications in ITCS. The main scope of ITCS-11 is as follows. Computational Science and Applications Electrical and Electronics Engineering and Technology Manufacturing Technology and Services Management Information Systems and Services Electronic Commerce, Business and Management Vehicular Systems and Communications Bio-inspired Computing and Applications IT Medical Engineering Modeling and Services for Intelligent Building, Town, and City The IRoA is a major forum for scientists, engineers, and practitioners throughout the world to present the latest research, results, ideas, developments and applications in all areas of intelligent robotics and automations. The main scope of IRoA-11 is as follows. Intelligent Robotics & Perception systems Automations & Control Telecommunication Facilities Artificial Intelligence The IRoA is a major forum for scientists, engineers, and practitioners throughout the world to present the latest research, results, ideas, developments and applications in all areas of intelligent robotics and automations. The main scope of IRoA-11 is as follows. Intelligent Robotics & Perception systems Automations & Control Telecommunication Facilities Artificial Intelligence

It Could Happen Here: America on the Brink

by Bruce Judson

The severe economic downturn has been blamed on many things: deregulation, derivatives, greedy borrowers, negligent lenders. But could there be a deeper problem that is so severe, so long-lasting, and so dangerous that it makes these problems look like minor swerves in the road? Could we be facing an existential challenge to the promise of America, and to our system of government? Inequality in America has reached historical highs. Throughout human history, this level of disparity has proven intolerable, almost always leading to political upheaval. Though many believe that America will never face a second revolution, that our politics are stable, in It Could Happen Here, Yale School of Management senior faculty fellow Bruce Judson makes the case that revolution is a real possibility here, driven by a thirty-year, unprecedented rise of inequality through six presidencies, three Fed chairmen, three recessions, and many years of expansion. The last time inequality rivaled current levels was in 1928, just before the Crash and the Great Depression. Today we are in worse shape, divided into a tiny plutocracy of super-rich, on the one hand, and a fragile, indebted, unprotected "former middle class" on the other. As Judson shows, revolutions can occur suddenly, as happened with the Soviet Union's 1991 dissolution, and America today exhibits the central precursors to a collapse—extreme economic inequality and an increasingly impoverished middle class. He makes the most disturbing case yet for why our economics are leading us inevitably toward a devastating crisis.When Franklin Roosevelt faced a similar situa-tion, he was saved by World War II. This time, the conflict may be at home, not abroad.

IT Crisisology: Models, Methods, Patterns, Practices, Case Studies (Smart Innovation, Systems and Technologies #210)

by Sergey V. Zykov

This book focuses on crisis management in software development which includes forecasting, responding and adaptive engineering models, methods, patterns and practices. It helps the stakeholders in understanding and identifying the key technology, business and human factors that may result in a software production crisis. These factors are particularly important for the enterprise-scale applications, typically considered very complex in managerial and technological aspects and therefore, specifically addressed by the discipline of software engineering. Therefore, this book throws light on the crisis responsive, resilient methodologies and practices; therewith, it also focuses on their evolutionary changes and the resulting benefits.

IT Crisisology Casebook: Smart Digitalization for Sustainable Development (Smart Innovation, Systems and Technologies #300)

by Sergey V. Zykov

The book focuses on the real-world case-based crisis management in digital product development. This includes forecasting, responding, and agile engineering/management methods, patterns, and practices for sustainable development. This book introduces a set of case studies for sustainability in management as a blend, the components of which have been carefully selected from a few domains adjacent to digital production such as IT-intensive operation, human resource management, and knowledge engineering, to name a few. The key ingredients of this crisis management framework include information management, tradeoff optimization, agile product development, and knowledge transfer. The case studies this book features will help the stakeholders in understanding and identifying the key technology, business, and human factors that may likely result in a digital production crisis, i.e., critically affect the organization outcomes in terms of successful digitalization and sustainable development. These factors are particularly important for the large-scale applications, typically considered very complex in managerial and technological aspects, and, therefore, specifically addressed by the discipline of IT crisisology.

It Didn't Have to Be This Way: Why Boom and Bust Is Unnecessary—and How the Austrian School of Economics Breaks the Cycle

by Harry Veryser

"Excellent . . . I highly recommend this book." —RON PAUL Why is the boom-and-bust cycle so persistent? Why did economists fail to predict the economic meltdown that began in 2007—or to pull us out of the crisis more quickly? And how can we prevent future calamities? Mainstream economics has no adequate answers for these pressing questions. To understand how we got here, and how we can ensure prosperity, we must turn to an alternative to the dominant approach: the Austrian School of economics. Unfortunately, few people have even a vague understanding of the Austrian School, despite the prominence of leading figures such as Nobel Prize winner F. A. Hayek, author of The Road to Serfdom. Harry C. Veryser corrects that problem in this powerful and eye-opening book. In presenting the Austrian School&’s perspective, he reveals why the boom-and-bust cycle is unnatural and unnecessary. Veryser tells the fascinating (but frightening) story of how our modern economic condition developed. The most recent recession, far from being an isolated incident, was part of a larger cycle that has been the scourge of the West for a century—a cycle rooted in government manipulation of markets and currency. The lesson is clear: the devastation of the recent economic crisis—and of stagflation in the 1970s, and of the Great Depression in the 1930s—could have been avoided. It didn&’t have to be this way. Too long unappreciated, the Austrian School of economics reveals the crucial conditions for a successful economy and points the way to a free, prosperous, and humane society.

It Didn’t Have to Be This Way: Why Boom and Bust Is Unnecessary—and How the Austrian School of Economics Breaks the Cycle

by Harry C. Veryser

"Excellent . . . I highly recommend this book." --RON PAULWhy is the boom-and-bust cycle so persistent? Why did economists fail to predict the economic meltdown that began in 2007--or to pull us out of the crisis more quickly? And how can we prevent future calamities?Mainstream economics has no adequate answers for these pressing questions. To understand how we got here, and how we can ensure prosperity, we must turn to an alternative to the dominant approach: the Austrian School of economics.Unfortunately, few people have even a vague understanding of the Austrian School, despite the prominence of leading figures such as Nobel Prize winner F. A. Hayek, author of The Road to Serfdom. Harry C. Veryser corrects that problem in this powerful and eye-opening book. In presenting the Austrian School's perspective, he reveals why the boom-and-bust cycle is unnatural and unnecessary.Veryser tells the fascinating (but frightening) story of how our modern economic condition developed. The most recent recession, far from being an isolated incident, was part of a larger cycle that has been the scourge of the West for a century--a cycle rooted in government manipulation of markets and currency. The lesson is clear: the devastation of the recent economic crisis--and of stagflation in the 1970s, and of the Great Depression in the 1930s--could have been avoided. It didn't have to be this way.Too long unappreciated, the Austrian School of economics reveals the crucial conditions for a successful economy and points the way to a free, prosperous, and humane society.

It Doesn't Have to Be Crazy at Work

by Jason Fried David Heinemeier Hansson

In this timely manifesto, the authors of the New York Times bestseller Rework broadly reject the prevailing notion that long hours, aggressive hustle, and "whatever it takes" are required to run a successful business today.In Rework, Jason Fried and David Heinemeier Hansson introduced a new path to working effectively. Now, they build on their message with a bold, iconoclastic strategy for creating the ideal company culture—what they call "the calm company." Their approach directly attack the chaos, anxiety, and stress that plagues millions of workplaces and hampers billions of workers every day.Long hours, an excessive workload, and a lack of sleep have become a badge of honor for modern professionals. But it should be a mark of stupidity, the authors argue. Sadly, this isn’t just a problem for large organizations—individuals, contractors, and solopreneurs are burning themselves out the same way. The answer to better productivity isn’t more hours—it’s less waste and fewer things that induce distraction and persistent stress.It’s time to stop celebrating Crazy, and start celebrating Calm, Fried and Hansson assert.Fried and Hansson have the proof to back up their argument. "Calm" has been the cornerstone of their company’s culture since Basecamp began twenty years ago. Destined to become the management guide for the next generation, It Doesn't Have to Be Crazy at Work is a practical and inspiring distillation of their insights and experiences. It isn’t a book telling you what to do. It’s a book showing you what they’ve done—and how any manager or executive no matter the industry or size of the company, can do it too.

IT-Driven Business Models: Global Case Studies in Transformation

by Henning Kagermann Hubert Osterle John M. Jordan

A look at business model innovation's crucial role in today's global business environment . Showing organizations how business model innovation should be a key focus area in today's global economy, this book features cases from businesses around the globe that have developed customized business models and achieved spectacular levels of performance. Case examples from well-known innovation leaders IKEA, Apple, Tata, SHARP, Saudi Aramco, De Beers, Telefonica, Valero Energy, LEGO, and Proctor & Gamble Shows businesses how to get beyond traditional business models to take better advantage of emerging opportunities Coauthored by former CEO of SAP AG, the world's largest provider of enterprise software Filled with interviews with key executives, this book reveals the role of technology in driving and enabling changes to fundamental facets of a business. Companies around the world are innovating their business models with tremendous results. IT-Driven Business Models shows interested organizations how they can start the process.

IT-Einkauf kompakt: Wie Man Informationstechnik Effizient Und Kostenoptimiert Beschafft (It Kompakt Ser.)

by Volker Lopp

In Zeiten der Digitalisierung, in denen große Datenmengen schnell und effizient verarbeitet werden müssen, steht das IT-Management oft vor einer großen Herausforderung. Um die Kosten gering und effizient zu halten, empfiehlt es sich, bei den Basics anzusetzen. Viele Unternehmen unterschätzen immer noch das Potential eines professionellen und standardisierten IT-Einkaufs. Jedes Unternehmen kann davon enorm profitieren, ganz gleich, ob sie nur im Einzelfall ein größeres Projekt strukturierter angehen wollen oder aber umfangreiche oder ungewöhnliche viele Ausschreibungen zu bewältigen haben. Ein grundsätzliches Überprüfen der bisherigen Verfahren ist immer dann ratsam, wenn die Prozesse verbessert oder die Beschaffungsstrategie überarbeitet werden sollen, wenn die externen Kosten gesenkt werden müssen oder aber ein Unternehmen die Qualität seiner IT-Beratungen und damit das Firmenimage verbessern möchte.Dieses Buch für den IT-Einkauf geht detailliert auf die speziellen Anforderungen für die Beschaffung von Hardware, Software, Dienstleistungen und Cloud-Services ein. Der Autor fasst die wichtigsten Gründe, aus denen ein IT-Einkauf benötigt wird, kompakt zusammen und zeigt, wie sich der IT-Markt aus Sicht des Einkäufers gestaltet. Neben einem ausführlichen Überblick über die Zusammenarbeit mit der IT-Abteilung und der besonderen Bedeutung des Lieferantenmanagements bei den großen Abhängigkeiten in der Informationstechnologie, erläutert der Autor die Wichtigkeit der Stammdaten und wie man ihre Qualität erhöhen kann. Ein Exkurs über das Vertrags- und Lizenzmanagement rundet dieses kompakte Buch ab.Damit ist es der ideale Ratgeber für Einkaufsleiter, IT-Leiter, IT-Einkäufer und die Konzernrevision, da es vom Hard- und Software-Einkauf, über das Mangement von Verträgen, Lizenzen und Lieferanten bis hin zu den eigentliche IT-Ausschreibungen alle wesentlichen Themengebiete des strategischen Einkaufs abdeckt.

IT Enabled Services

by Shiro Uesugi

As the global economy turns more and more service oriented, Information Technology-Enabled Services (ITeS) require greater understanding. Increasing numbers and varieties of services are provided through IT. Furthermore, IT enables the creation of new services in diverse fields previously untouched. Because of the catalyzing nature of internet technology, ITeS today has become more than "Outsourcing" of services. This book illustrates the enabling nature of ITeS with its entailment of IT, thus contributing to the betterment of humanity. The scope of this book is not only for academia but also for business persons, government practitioners and readers from daily lives. Authors from a variety of nations and regions with various backgrounds provide insightful theories, research, findings and practices in various fields such as commerce, finance, medical services, government and education. This book opens up a new horizon with the application of Internet-based practices in business, government and in daily lives. Information Technology-Enabled Services works as a navigator for those who sail to the new horizon of service oriented economies.

The "It" Factor: Be the One People Like, Listen To, and Remember

by Mark Wiskup

Easy step-by-step exercises to develop better skill communicating with others.

IT Framework Design Parameters

by Charles Freedman Douglas Laxton

A report from the International Monetary Fund.

IT-gestütztes Prozessmanagement im Gesundheitswesen: Methoden und Werkzeuge für Studierende und Praktiker

by Andreas Gadatsch

Steigender Kostendruck und der Zwang zur Verbesserung der Wirtschaftlichkeit sind für Mitarbeiter im Gesundheitswesen Realität geworden. Viele Einrichtungen müssen ihre Arbeitsabläufe optimieren und gleichzeitig die Qualität ihrer Leistungen verbessern. Das Buch erläutert Grundlagen und ausgewählte Methoden des Prozessmanagements, die in Einrichtungen des Gesundheitswesens (Krankenhäuser, Krankenkassen und Krankenversicherungen) eingesetzt werden können. Der fachliche Schwerpunkt liegt auf der abteilungsübergreifenden Dokumentation, Analyse und Optimierung von Prozessen im Gesundheitswesen mit dem Ziel, die Transparenz zu erhöhen und die Effektivität und Effizienz zu steigern. Anhand von Fallbeispielen wird der Einsatz moderner Informations- und Kommunikationstechnologie als Instrument für die Prozessverbesserung dargestellt. Zahlreiche Wiederholungsfragen und Übungen machen das Werk zu einem Lern- und Arbeitsbuch, nicht nur für Studierende, sondern auch für erfahrene Praktiker im Gesundheitswesen.

IT-gestütztes Ressourcen- und Energiemanagement: Konferenzband zu den 5. BUIS-Tagen

by Volker Wohlgemuth Corinna Lang Jorge Marx Gómez

In diesem Tagungsband zu den 5. BUIS-Tagen (15. Tagung der Fachgruppe Betriebliche Umweltinformationssysteme der Gesellschaft für Informatik e.V.) werden aktuelle Themen des IT-gestützte Ressourcen- und Energiemanagements präsentiert mit dem Fokus auf: Green IT und Energieeffizienz, Stoffstrommanagement, Green Production, Green Logistics, Nachhaltigkeitsmanagement und Kommunikation, Green Software sowie Materialeffizienz und Recycling. In der "Students Corner" präsentieren Studierende eigene Lösungsansätze aus Projekten und Abschlußarbeiten.

IT Governance: An International Guide to Data Security and ISO 27001/ISO 27002 (It Governance Ser.)

by Alan Calder Steve Watkins

Faced with the compliance requirements of increasingly punitive information and privacy-related regulation, as well as the proliferation of complex threats to information security, there is an urgent need for organizations to adopt IT governance best practice. IT Governance is a key international resource for managers in organizations of all sizes and across industries, and deals with the strategic and operational aspects of information security. Now in its seventh edition, the bestselling IT Governance provides guidance for companies looking to protect and enhance their information security management systems (ISMS) and protect themselves against cyber threats. The new edition covers changes in global regulation, particularly GDPR, and updates to standards in the ISO/IEC 27000 family, BS 7799-3:2017 (information security risk management) and the latest standards on auditing. It also includes advice on the development and implementation of an ISMS that will meet the ISO 27001 specification and how sector-specific standards can and should be factored in. With information on risk assessments, compliance, equipment and operations security, controls against malware and asset management, IT Governance is the definitive guide to implementing an effective information security management and governance system.

IT Governance

by Alan Calder Steve Watkins

The development of IT governance - which recognises the convergence between business practicve and IT management - makes it essential for managers at all levels, and in organizations of all sizes, to understand how best to deal with information security risk. The new edition has been full updated to take account of the latest regulatory and technological developments, including the creation of the International Board for IT Governance Qualifications. IT Governance also includes new material on key international markets - including the UK and the US, Australia and South Africa.

IT Governance

by Jeanne W. Ross Peter Weill

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and accountability. Based on a study of 250 enterprises worldwide, IT Governance shows how to design and implement a system of decision rights that will transform IT from an expense to a profitable investment.

IT Governance

by Steve Watkins Alan Calder

Faced with constant and fast-evolving threats to information security and with a growing exposure to cyber risk, managers at all levels and in organizations of all sizes need a robust IT governance system. Now in its sixth edition, the bestselling IT Governance provides best-practice guidance for companies looking to protect and enhance their information security management systems and protect themselves against cyber threats. IT Governance has been fully updated to take account of current cyber security and advanced persistent threats and reflects the latest regulatory and technical developments, including the 2013 updates to ISO27001/ISO27002. Changes for this edition include: Full updates throughout in line with the revised ISO27001 standard and accompanying ISO27002 code of practice for information security controls Full coverage of changes to data-related regulations in different jurisdictions and advice on compliance Guidance on the options for continual improvement models and control frameworks made possible by the new standard New developments in cyber risk and mitigation practices The latest technological developments that affect IT governance and security Guidance on the new information security risk assessment process and treatment requirements Including coverage of key international markets including the UK, North America, the EU and Asia Pacific, IT Governance is the definitive guide to implementing an effective information security management and governance system.

IT Governance and Information Security: Guides, Standards, and Frameworks (Advances in Cybersecurity Management)

by Yassine Maleh Abdelkebir Sahid Mamoun Alazab Mustapha Belaissaoui

IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.

IT Governance Archetypes for Allocating Decision Rights

by Peter Weill Jeanne W. Ross

This chapter discusses how IT governance differs across five decision domains and addresses who should make IT decisions. This chapter was originally published as chapter 3 of "IT Governance: How Top Performers Manage IT Decision Rights for Superior Results."

IT-Governance in der Praxis

by Andreas Rüter Jens Niebuhr Jürgen Schröder Axel Göldner

Die IT befindet sich heute in vielen Unternehmen in einer "Sandwichposition": Auf der einen Seite sollen Governance- oder Compliance-Anforderungen erfüllt, auf der anderen Seite Kosten reduziert werden. Die Autoren erläutern diese Herausforderungen und zeigen anhand von Praxisbeispielen effektive Wege zur Ausgestaltung der IT-Governance auf. Die 2. Auflage wurde um die Themen IT-Compliance und Sicherheit in der IT ergänzt. Der Band richtet sich an Lenker der IT, aber auch an das Management im Bereich Finanzen und Organisationsentwicklung.

IT Governance in Hospitals and Health Systems (HIMSS Book Series)

by Roger Kropf

Without a governance structure, IT at many hospitals and healthcare systems is a haphazard endeavor that typically results in late, over-budget projects and, ultimately, disparate systems. IT Governance in Hospitals and Health Systems offers a practical "how to" in creating an information technology governance process that ensures the IT projects supporting a hospital or health systems' strategy are completed on-time and on-budget. The authors define and describe IT governance as it is currently practiced in leading healthcare organizations, providing step-by-step guidance of the process to readers can replicate these best practices at their own hospital or health system. The book provides an overview of what IT governance is and why it is important to healthcare organizations. In addition, the book examines keys to IT governance success, as well as common mistakes to avoid; governance processes, workflows and project management; and the important roles that staff, a board of directors and committees play. Special features in the book include case studies from hospitals and health systems that have successfully developed an effective IT governance structure for their organization.

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