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Managers: Personality and Performance
by Kenn RogersWhat makes people go into business? What makes some businessmen--and some businesses--outstandingly successful, while others, with opportunities just as good, fail? These questions are often asked, and have often been studied from the point of view of economics or of organizational theory. This book is one of the first scientific studies to probe these questions in depth, in terms both of the individual business manager's character, personality, and drives, and of the group psychology of his milieu.Starting with a descriptive survey of an important and homogeneous European industry, it traces a clear pattern of success and failure among the firms operating in it. Then, using as a basis the transcript of more than 600 interviews with executives of the firms concerned, it seeks the reasons for each firm's position.The results are startling: in both the successful and the unsuccessful companies remarkably consistent personality patterns emerge. The study demonstrates that individuals seek to fulfill themselves in their daily work. It shows that in the successful companies there is a basic harmony between the actual job done and its symbolic value for the individual, while in the less successful companies there is strain and tension of a particularly disharmonious kind. The executives' conscious purposes are often at odds with their unconscious needs.Rogers does not seek to minimize the importance of objective external factors. But his study of top management suggests reasons why an environment that spells success for some firms spells disaster in others. This is a fascinating and important book, which will be read with profit both by businessmen and by social scientists.
Managing & Organizations
by Stewart CleggNow in its Third Edition, this unique and highly esteemed text goes from strength to strength, continuing to offer: - seamless coverage of the essential topics of organizational behaviour - a realist's guide to management capturing the complex life of organizations (the paradoxical, emotional, insecure, self-confident, responsible, irresponsible) and delivers the key themes and debates in an accessible way - interactive, instructive (and fun) learning aids and features, both in the text and on the Companion Website - an attractive, easily navigable, full-colour text design - a guide to further reading including hand-selected journal articles, many of which are available on the Companion Website. As well as cutting-edge content and features, the Third Edition now includes: - clearer, more concise exposition of all you need to know about organizations - expanded coverage of public-sector, informal and non-profit organizations - additional discussion of international cultures - revised case studies to cater for readers across the world at all levels of knowledge and experience - a revisited Companion Website with longer case studies. Over the last seven years, more and more students and tutors have been won over by Managing and Organizations' coverage, wisdom and insight, and this new edition is a yet more essential guide to negotiating and understanding the bustling and complex life of organizations.
Managing 3D Printing: Operations Management for Additive Manufacturing
by Daniel EyersThis edited book serves to unify the current state of knowledge for 3D printing /Additive Manufacturing and its impact on manufacturing operations. Bringingtogether leading experts from across the operations and supply chain disciplinesthe contributions offer a concise, accessible, and focused text for researchers andpractitioners alike. Showing how 3DP can be implemented in a multitude of businessmodels, the book explores how to manage 3DP both in the production environmentand wider supply chain.
Managing Across Cultures
by Susan Schneider Jean-Louis Barsoux Günter StahlThis is a book about managing across cultures: the threats and opportunities, the problems and possibilities. Rather than experiencing cultural differences as threats to be overcome or as unfortunate remnants of history to be endured, we challenge the reader to experience and enjoy the richness of cultural differences. Rather than creating a cultural melting pot, we need to design organisations as cultural mosaics in which each element preserves its unique value.
Managing Across Cultures: Concepts, Policies and Practices
by Mohamed BranineManaging across Cultures introduces the concepts, policies and practices of managing resources in different socioeconomic, political and cultural contexts. It is structured on a country-by-country basis to allow a closer and more rigorous examination of the factors that influence labour market trends, organization and employment policies and practices in specific countries. The book: - includes dedicated chapters on emerging economies in Asia, Africa, the Middle East and Latin America - provides an understanding of the theoretical underpinnings and the practical implications of different national approaches to management in a clear and coherent style -packed with case studies and examples from a wide range of geographical contexts - contains learning features such as: learning objectives; tasks; summaries; suggestions for further reading; and revision questions.
Managing Across Generations and Cultures: A Practical Guide for Business
by Lori RadulovichDevelop powerful leadership skills with this concise guide to managing multigenerational and culturally diverse teams. Assess your leadership competencies using eight proven questionnaires that target critical areas for improvement. Build leadership credibility, communicate persuasively, and foster collaboration to drive higher team performance using the practical recommendations provided for each leadership trait.Today, managers face the daunting challenge of leading multigenerational teams from globally diverse cultures. This handbook provides specific steps to develop leadership competencies that create self-driven, high-performing teams by breaking down generational and cultural barriers. Measure your leadership competence with eight self-assessments and learn to: Build Leadership Credibility: Discover your leadership style and the key qualities of great leaders. Learn how to make better decisions, improve outcomes, and navigate conflict when facing adversity Communicate Persuasively and Impactfully: Identify your communication style and the message you reveal through words and body language. Learn to communicate clearly in complex cultural contexts and influence outcomes with data visualization and persuasion techniques Create High-Performing Teams: Bridge generational and cultural differences by sharing knowledge and skills to reverse biases, build trust, increase cultural sensitivity, and learn about global markets Lead Global Teams: Discover how managers leverage resources and nurture innovation for global expansion. Learn which industries exhibit accelerated internationalization and why After completing the self-assessments, you’ll create an Individual Development Plan by selecting specific recommendations to shore up skills and track your progress using the included Leadership Guiding Values Scorecard. Leaders and managers at all levels of seniority and across industries, as well as MBA students, will be inspired to build their leadership career path with insight and confidence using the concise review of global leadership topics and thoughtful recommendations presented in this handbook.
Managing Africa's Natural Resources
by Kobena T. Hanson Cristina D'Alessandro Francis OwusuThe authors investigate well-known concerns in natural resource management in Africa while focusing on the capacity dimension of the problems. They examine dynamics of leadership, governance, criminality, structural transformation, as well as emerging issues such as green growth.
Managing Agile Business Technology: The Business and Technology Relationship Model in Practice (Management for Professionals)
by David MillerThis book describes a conceptual management system derived from the Business and Technology Relationship Model (BTRM). The BTRM describes the relationship between business and technology and provides simple definitions for service quality, alignment, agility, and governance. It explains our problems with traditional methods, democratizes the management and governance of enterprise technologies, and is suitable for introducing process automation. This book describes in detail how the BTRM, combined with a focus on value creation and value delivery, will enable continuous change, in the context of current, emerging and future technologies. It illustrates the potential for real-time insight and control not previously considered and provides a wide range of information to plan an implementation, understand where AI can be applied, and its importance in the world of self-managing systems. The topic of this book is particularly relevant for business managers, business technology managers and technology service providers.
Managing Agricultural Enterprises and Developing Agricultural Value Chains: Cases on Agribusinesses (Management for Professionals)
by Suresh Babu Gopal Naik Shashidhara Kolavalli Mathew TsamenyiThis book of cases, mostly of small to medium organizations, from west Africa, Thailand and India offers cases suitable for training of practicing managers of small and medium agricultural enterprises and public sector professionals engaged in agricultural development. The book comprises an introductory essay, 22 cases, two industry notes, and a chapter guiding how the cases may be used to develop a one- or two-week training program. The cases are situations in enterprises or sectors that require a decision to be made, written from the perspective of a protagonist, usually a high-level decision maker. The cases included in the book are predominantly from West Africa—Ghana, Cote d’Ivoire, and Nigeria—and the rest are from India. In addition, two industry notes, one on tomato processing in Turkey and the other on the maize seed industry in Thailand are included. They offer contrasting situations to those addressed in some of the west African cases. Case-based teachingis particularly suitable for training of practicing managers with limited formal training. The cases in the book are adequate to comprehensively address key issues in agricultural enterprise management and value chain development.
Managing Airline Networks: Design, Integration and Innovative Technologies (Managing Aviation Operations)
by Markus FrankeManaging Airline Networks: Design, Integration and Innovative Technologies is a fully comprehensive description of state-of-the-art network management practices at airlines. Designed as a compendium on current practices and future trends in the field, the book offers an instructive guide through the complex world of non-linear production systems. Written by a renowned consultant and aviation expert, the book discusses the impact of network management on airline resource planning and performance, and examines the interplay between network management and adjacent functions. The book includes a practical case study and is enriched with academic perspectives. Discussing upcoming trends in the sector, the book provides an outlook on advanced technologies that may play a role in next-generation network management. Features include: a description of basic network types, performance indicators for profitable networks, efficient processes and success factors for network management, and common optimisation models and tools; descriptive overviews, supported by practical examples, and leading to a deep-dive case study; a section on trends in network management, outlining new demand forecasting models, ‘big data’ applications, machine learning and AI use cases, and alternative optimisation models for airlines. Managing Airline Networks: Design, Integration and Innovative Technologies is designed as a comprehensive compendium and is essential reading for both aviation practitioners and students of airline management.
Managing Airports: An International Perspective
by Anne GrahamManaging Airports presents a comprehensive and cutting-edge insight into today’s international airport industry.Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
Managing All-in-One For Dummies
by Consumer DummiesYour all-encompassing guide to managing people, projects, and teamsBeing a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible.Managing All-In-One For Dummies is the practical, plain-English guide that covers all the basics of business management, helping you to navigate today's most innovative business strategies.Pulls together content from the Dummies Management libraryOffers advice for anticipating change and leading subordinates through changeIncludes tips on how to manage your business with effective leadershipWhether you're a new manager or a seasoned professional, Managing All-in-One For Dummies gives you everything you need to manage successfully.
Managing Analytical People: Cultivating the Scarce Ingredient That Makes Analytics Work
by Thomas H. Davenport Jeanne G. HarrisWhen most people visualize business analytics, they think of computers, software, and printouts or screens full of numbers. What they should be envisioning, however, are their fellow human beings. This chapter addresses the most important factor in making a company analytical: its people. This chapter was originally published as Chapter 7 of "Competing on Analytics."
Managing Artists in Pop Music: What Every Artist and Manager Must Know to Succeed
by Mitch Weiss Perri GaffneyMusic managers and artists will learn the secrets of successful management with scenarios from a manager's work life along with the legal and business skills to master them. Through stories of real-life famous artist-manager teams, the authors analyze, criticize, and detail what a manager ought to learn to be an effective advisor and representative.The book teaches future music managers and artists how to acquire clients, negotiate contracts, develop image, administer taxes and finances, and deal with promoters, media, attorneys, and unions. A special chapter addresses artists, advising them on what to look for in a manager, how to sign fair management contracts, and how to avoid career manipulation. Packed with industry guidelines, sample contracts, and sure-fire career tips from industry icons, this book is a professional springboard for music managers, recording artists, singers, and rock bands alike.
Managing Arts Programs in Healthcare
by Patricia Dewey LambertA growing body of research demonstrates how the arts – including literary, performing and visual arts as well as architecture and design – can greatly enhance the experience of healthcare, contributing to improved health outcomes, a better patient experience and lower healthcare costs. This unique book provides an overview of what the arts in healthcare can achieve and how to implement the arts in the most effective manner. Exploring possibilities for innovative program design and implementation – from healing gardens through public performances to bedside activities – the text draws on examples from a wide range of arts. The book then goes on to look at how programs can be aimed at specific populations and fields, such as children, palliative care and caregivers. This comprehensive book is an invaluable reference for all those studying or engaged in creating, designing, managing and evaluating arts in healthcare programs and initiatives.
Managing Asian Destinations (Perspectives On Asian Tourism)
by Catheryn Khoo-Lattimore Ying Wang Aishath Shakeela Anna KwekThis book focuses on the planning, marketing, and management of Asian tourism destinations, and evaluates current developments within Southeast-Asia and the wider Asia-Pacific region. As more Asian destinations enter the global tourism arena and more Asian travellers look to explore destinations in Asia and beyond, an understanding of how Asian destinations practice tourism is crucial to the future sustainable development of global tourism. This book provides an invaluable stock of research and knowledge based on the Asian practice and experience in destination planning, marketing, and management, offering insights into the latest development and trends in the region.
Managing Aviation Projects from Concept to Completion
by Dennis Lock Triant G. FlourisTriant Flouris is a prominent academic and administrator in aviation management education; Dennis Lock has more than forty years experience in practising, lecturing and writing about project management. When these two experts combined their considerable talents to write their earlier book Aviation Project Management, it was little wonder that distinguished reviewers gave generous praise and acclaimed it as a welcome addition to what, until then, had been a neglected field. That first title was structured as an essential primer for managers and students. The authors have now written this more in-depth book for managers and students who need to study aviation project management in much greater detail, as well as critically connect project management within an aviation context to prudent business decision-making. Aviation project management is described in considerable detail throughout all stages of a lifecycle that begins when the project is only a vague concept and does not end until the project has been successfully completed, fully documented, and put into operational service. Aviation projects have commonly failed to deliver their expected outcomes on time and have greatly exceeded their intended budgets. Many of those failures would have been prevented if the project managers had adhered to the sound principles of project management, as described and demonstrated throughout this book.
Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance
by Eddie CadeFirst Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.
Managing Bids, Tenders and Proposals: Introducing the Bid.Win.Deliver Framework
by James Noel SmithManaging Bids, Tenders and Proposals shows suppliers and vendors how they can gain competitive advantage by being more effective and productive when pursuing sales opportunities and competing to win new contracts. Suppliers and vendors can also learn how to identify and reduce delivery risk and commercial risk.°Responding to requests-for-tenders (RFTs) and requests-for-proposals (RFPs) is frequently a challenging time for the supplier and vendor bid teams. Within tight timeframes, they must finalise their win strategy, determine their delivery plans and create compelling documentation that responds to the customer's questions and requirements. This essential reference work explores what needs to happen when responding to RFTs and RFPs and explains the essential knowledge needed by the bid teams.°In clearly written and well-structured chapters, Managing Bids, Tenders and Proposals addresses everything a bid manager or bid team member needs to know. Understanding profit, pricing, value and risk are essential for competitive pricing and profitable business. How customers manage their procurement programmes drives the lifecycle of a sales opportunity. Sales governance based on objective criteria identifies the right opportunities to pursue. Knowing what to look for in RFPs and RFTs helps to structure powerful bid responses. Understanding contracts, finance and business cases protects the commercial position of the supplier or vendor. Mastering these topics makes bid management a complete discipline that places a premium on leadership and managerial skills. Not only are the fundamentals of bid management captured simply and concisely, Managing Bids, Tenders and Proposals also explains how to plan and manage a bid response. Additional chapters define what makes a bid response compelling, as well as how to write and review bid documents to best position your bid, tender or proposal.°Managing Bids, Tenders and Proposals introduces the Bid.Win.Deliver Framework, a new and unique approach for responding to sales opportunities. In 16 procedural steps, the Bid.Win.Deliver Framework guides bid teams through the development process from identifying a sales opportunity to developing a compelling and competitive bid response. Any supplier or vendor in any industry that submits bids, proposals and tenders will benefit from adopting the Bid.Win.Deliver Framework. The framework provides a clear roadmap for implementing best-practice bid management at suppliers and vendors in any industry or market. The Bid.Win.Deliver Framework equips any professional with the skills to lead and manage a bid response. For experienced bid managers, the Bid.Win.Deliver Framework provides a common reference for discussion, reflection and professional development.
Managing Biosecurity Across Borders
by Ian Falk Ruth Wallace Marthen L. NdoenManaging biosecurity is everybody's business. The book's multi-site, multi-sectoral research contributes to an holistic, evidence-based strategy for managing plant biosecurity in complex contexts. The intent is to provide a starting point for all stakeholders in the biosecurity endeavor - policy personnel at all levels of governance, planners and regional developers, non-government organizations, community groups and individuals - to plan localized strategies that 'fit' national needs and constraints and the way people live their lives. In putting forward a 'strategy', we draw on many disciplines and cultural perspectives on a problem that is fundamentally a multidisciplinary and global issue. At the same time, the contributing researchers remain aware that such a strategy is always subject to local contextual factors and influences, indigenous and local knowledge and culture, and is regarded as a tool for planning, always subject to change.
Managing Biotechnology: From Science to Market in the Digital Age
by Francoise Simon Glen GiovannettiA comprehensive overview of the new business context for biopharma companies, featuring numerous case studies and state-of-the-art marketing models Biotechnology has developed into a key innovation driver especially in the field of human healthcare. But as the biopharma industry continues to grow and expand its reach, development costs are colliding with aging demographics and cost-containment policies of private and public payers. Concurrently, the development and increased affordability of sophisticated digital technologies has fundamentally altered many industries including healthcare. The arrival of new information technology (infotech) companies on the healthcare scene presents both opportunities and challenges for the biopharma business model. To capitalize on new digital technologies from R&D through commercialization requires industry leaders to adopt new business models, develop new digital and data capabilities, and partner with innovators and payers worldwide. Written by two experts, both of whom have had decades of experience in the field, this book provides a comprehensive overview of the new business context and marketing models for biotech companies. Informed by extensive input by senior biotech executives and leading consultancies serving the industry, it analyzes the strategies and key success factors for the financing, development, and commercialization of novel therapeutic products, including strategies for engagement with patients, physicians and healthcare payers. Throughout case studies provide researchers, corporate marketers, senior managers, consultants, financial analysts, and other professionals involved in the biotech sector with insights, ideas, and models. JACQUALYN FOUSE, PhD, RETIRED PRESIDENT AND CHIEF OPERATING OFFICER, CELGENE “Biotech companies have long been innovators, using the latest technologies to enable cutting edge science to help patients with serious diseases. This book is essential to help biotech firms understand how they can–and must–apply the newest technologies including disruptive ones, alongside science, to innovate and bring new value to the healthcare system.” BRUCE DARROW, MD, PhD, CHIEF MEDICAL INFORMATION OFFICER, MOUNT SINAI HEALTH SYSTEM “Simon and Giovannetti have written an essential user’s manual explaining the complicated interplay of the patients who deserve cutting-edge medical care, the biotechnology companies (big and small) creating the breakthroughs, and the healthcare organizations and clinicians who bridge those worlds.” EMMANUEL BLIN, FORMER CHIEF STRATEGY OFFICER AND SENIOR VICE PRESIDENT, BRISTOL-MYERS SQUIBB “If you want to know where biopharma is going, read this book! Our industry is facing unprecedented opportunities driven by major scientific breakthroughs, while transforming itself to address accelerated landscape changes driven by digital revolutions and the emergence of value-based healthcare worldwide. In this ever-changing context, we all need to focus everything we do on the patients. They are why we exist as an industry, and this is ultimately what this insightful essay is really about.” JOHN MARAGANORE, PRESIDENT AND CHIEF EXECUTIVE OFFICER, ALNYLAM PHARMACEUTICALS “Since the mapping of the human genome was completed nearly 15 years ago, the biotechnology industry has led the rapid translation of raw science to today’s innovative medicines. However, the work does not stop in the lab. Delivering these novel medicines to patients is a complex and multifaceted process, which is elegantly described in this new book.”
Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (A)
by Gamze Yucaoglu Joseph B. Fuller Youssef Abdel AalThe case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe crisis in its history. The case provides background on Alba and chronicles a transformation process implemented by Murray. The company had historically underperformed expectations. It developed a hierarchical, engineering oriented culture. The large workforce, made up of multiple nationalities, exhibited uneven levels of process compliance and personal accountability. Those deficiencies manifested themselves in many ways. Most damaging was a consistently poor record of workplace safety. Alba suffered from a high rate of on-the-job injuries and fatalities. Murray undertook to change the company culture, using safety as the linchpin of a campaign to instill a greater sense of discipline and personal responsibility across all levels of the organization. The case occurs against the backdrop of Alba's largest expansion project to date, which was planned to increase its production capacity by 50%. Just as Alba was reaping the benefits of Murray's campaign, a total blackout at Alba's facilities leads to an explosion that severely damaged its largest production line while Murray is on home leave. As the extent of the damage becomes apparent, the management team begins reverting to old behaviors. The case follows the subsequent series of events as Murray seeks to get control of the situation. Murray has to choose between two options for restoring production: outsourcing the recovery efforts to a credible third party at a very high cost or letting his team take on the task. As he contemplated his options, he dwelled on an overarching question-what was the best mechanism for restoring the damaged production line without undermining the culture he had invested so much in trying to create at Alba?
Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (B)
by Gamze Yucaoglu Joseph B. Fuller Youssef Abdel AalThe case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe crisis in its history. The case provides background on Alba and chronicles a transformation process implemented by Murray. The company had historically underperformed expectations. It developed a hierarchical, engineering oriented culture. The large workforce, made up of multiple nationalities, exhibited uneven levels of process compliance and personal accountability. Those deficiencies manifested themselves in many ways. Most damaging was a consistently poor record of workplace safety. Alba suffered from a high rate of on-the-job injuries and fatalities. Murray undertook to change the company culture, using safety as the linchpin of a campaign to instill a greater sense of discipline and personal responsibility across all levels of the organization. The case occurs against the backdrop of Alba's largest expansion project to date, which was planned to increase its production capacity by 50%. Just as Alba was reaping the benefits of Murray's campaign, a total blackout at Alba's facilities leads to an explosion that severely damaged its largest production line while Murray is on home leave. As the extent of the damage becomes apparent, the management team begins reverting to old behaviors. The case follows the subsequent series of events as Murray seeks to get control of the situation. Murray has to choose between two options for restoring production: outsourcing the recovery efforts to a credible third party at a very high cost or letting his team take on the task. As he contemplated his options, he dwelled on an overarching question-what was the best mechanism for restoring the damaged production line without undermining the culture he had invested so much in trying to create at Alba?
Managing Brand Equity: Capitalizing on the Value of a Brand Name
by David A. AakerThe most important assets of any business are intangible: its company name, brands, symbols, and slogans, and their underlying associations, perceived quality, name awareness, customer base, and proprietary resources such as patents, trademarks, and channel relationships. These assets, which comprise brand equity, are a primary source of competitive advantage and future earnings, contends David Aaker, a national authority on branding. Yet, research shows that managers cannot identify with confidence their brand associations, levels of consumer awareness, or degree of customer loyalty. Moreover in the last decade, managers desperate for short-term financial results have often unwittingly damaged their brands through price promotions and unwise brand extensions, causing irreversible deterioration of the value of the brand name. Although several companies, such as Canada Dry and Colgate-Palmolive, have recently created an equity management position to be guardian of the value of brand names, far too few managers, Aaker concludes, really understand the concept of brand equity and how it must be implemented. In a fascinating and insightful examination of the phenomenon of brand equity, Aaker provides a clear and well-defined structure of the relationship between a brand and its symbol and slogan, as well as each of the five underlying assets, which will clarify for managers exactly how brand equity does contribute value. The author opens each chapter with a historical analysis of either the success or failure of a particular company's attempt at building brand equity: the fascinating Ivory soap story; the transformation of Datsun to Nissan; the decline of Schlitz beer; the making of the Ford Taurus; and others. Finally, citing examples from many other companies, Aaker shows how to avoid the temptation to place short-term performance before the health of the brand and, instead, to manage brands strategically by creating, developing, and exploiting each of the five assets in turn
Managing Brand Loyalty as a Social Network
by Douglas B. HoltThis chapter uses the case of ESPN to describe the three interdependent constituencies of an iconic brand, and the distinctive network model of brand loyalty that holds such brands together.