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Managing Change: From Health Policy to Practice (Organizational Behaviour In Healthcare)
by Ewan Ferlie Louise Fitzgerald Anne Pedersen Susanne WaldorffManaging Change is about implementing health care reforms, policies and programs into everyday practices. The book explores organizational change in health care as influenced by contemporary policy and management concepts, and presents and applies theoretical perspectives.
Managing Change: Manga for Success (Manga for Success)
by Kazuhiko NakamuraCREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You’ll follow Chuji, a store manager at an automobile company who’s been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You’ll also learn about: How to overcome obstacles and resistance to organizational change How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team The science of organizational development Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series—now available in English for the first time—is so popular in Japan, Korea, and beyond.
Managing Channels of Distribution: The Marketing Executive's Complete Guide
by Kenneth Rolnicki"Channels of distribution is one of the hottest areas in marketing and sales today. And no one understands the subject better than Ken Rolnicki! Managing Channels of Distribution supplies a much-needed source of knowledge and expertise that professionals can rely on. Based on case studies and real-life experience, the book explains the complexities of managing multiple channels -- distributors, dealers, manufacturer’s reps, VARs, private labels, brokers, wholesalers, retailers, and all the rest. In the process, Rolnicki explores both macro and micro business influences that affect channel effectiveness. Special attention is paid to the frustrating areas of channel power and conflict, the dangerous issue of legalities, and the most critical topic of all -- the channel design sequence."
Managing China's Energy Sector: Between the Market and the State
by Hongyi Lai and Malcolm WarnerSince China has now become the world’s largest energy consumer, its energy sector has understandably huge implications for the global economy. This book examines the transformation of China’s conventional and renewable energy sectors, with special attention to state-business relations. Two studies examine the development of China’s energy profile, especially China’s renewable energy. Two others explore governmental relations with state-owned enterprises (SOEs) and their reform. Despite drastic restructuring in the late 1990s, SOEs continue their oligopolistic control of the oil and gas sectors and even overshadow the stock market. Three studies investigate the factors that help propel the expansion of China’s conventional energy firms, as well as those producing renewable energy (i.e. solar PV industry). A study of China’s solar PV industry suggests that China’s governmental support for it has evolved from subsidising production (a "mercantile" stage aimed at expanding the industry’s global production and export share) to subsidising the demand side (aiming at expanding domestic demand and absorbing redundant manufacture capacity). Another review of this industry finds that firms tend to pay heavy attention to extra-firm institutional network relationships both inside and outside China, and that buyer-supplier networks are influenced by extra-local managerial education. The final chapter compares China’s provinces and their embedded carbon-footprints per capita in urban areas from a consumption perspective, using a self-organizing feature map (SOFM) model. This book was originally published as a special issue of the Asia Pacific Business Review.
Managing Chinese Outward Foreign Direct Investment: From Entry Strategy to Sustainable Development in Australia
by Ying Zhu Xueli HuangChina's outward foreign direct investment, for which Australia is one of the largest destinations, has rapidly increased and become an important source of global capital. Nevertheless, Chinese investors have encountered many challenges in making their investment decisions and managing their foreign direct investments for sustainable development and profitability. Managing Chinese Outward Foreign Direct Investment focuses on the management of Chinese outward foreign direct investment, particularly foreign subsidiaries established through merger and acquisition, at the organisational level. Considering investment as a process, the book addresses complex managerial issues from strategic entry decisions to corporate sustainable development. Particular emphases have been placed on the post-acquisition integration and management such as liability of foreignness mitigation, post-acquisition integration, corporate control and governance, human resources and cross-cultural management, and corporate social responsibility.
Managing Chinese-African Business Interactions: Growing Intercultural Competence in Organizations (Palgrave Studies in African Leadership)
by Claude-Hélène Mayer Lynette Louw Christian Martin BonessThis book provides deep insights into intercultural collaboration among business partners, employees, managers, and entrepreneurs in Chinese-African professional interactions. It presents cultural and theoretical knowledge on Chinese and African management, leadership, and philosophy. Chinese and African scholars and professionals share their insights into how to address intercultural management challenges proactively and successfully. The cases provide insights into a wide variety of industries and offer actual scenarios studied in governmental, parastatal, and private Chinese-owned organizations in twelve African countries. This book will benefit a broad readership including scholars in employment relations and business management as well as African and Chinese collaborators in academia, government, NGOs and industry.
Managing Chineseness
by Daphnee LeeThis book explores the personal experiences of professionals who are a part of the post-colonial and late-industrializing reality in the global value chain in Singapore. Looking at Chinese Singaporean employees at a French multi-national firm, the author explores the evolving social constructions of 'Chineseness'. Sociologist Manuel Castells once hailed Singapore as 'the only true Leninist project that has survived', and Lee revisits the Singapore 'social laboratory', addressing recent dialectics that transpire within the global political economy. Currently, professional actors need to address the demands of dual hegemony in response to China's rise in the Western-dominated capitalist political economy. Underlying these constructions are enduring dispositions that mediate interpretations of professionalism. The author puts to test the potential for change, surveying a large cohort of teachers as makers of future professionals. The question is, does change occur in the domain of practice or the habitus, if it is possible in the first place? The book will be of interest to scholars and students with an interest in Sociology, Identity and Ethnicity, Business Management, Globalisation, Organizational Sociology and Sociology of Education.
Managing Client Emotions in Forensic Accounting and Fraud Investigation (Wiley Corporate F&A)
by Stephen PedneaultManage client emotions in forensic accounting and fraud investigations While many resources exist that outline the primary functional aspects of conducting a forensic accounting or fraud investigation, this book is the first of its kind in addressing the significance of client emotions during investigations and how important the management of those emotions is to the investigation as a whole. Forensic accounting expert Stephen Pedneault has nearly 30 years of experience conducting such fraud investigations, and has become an expert in this form of holistic engagement management. In this comprehensive resource, Pedneault shares his real-world experiences to help the reader understand exactly what role client emotions can play in a fraud investigation, and how to acknowledge and address the emotions of all parties right from the start. Included in the book are pragmatic strategies for managing emotions throughout an engagement, starting with the initial client meeting. Readers will also learn how to develop their own personal approach to managing individuals’ emotions throughout an investigation, which has proven to be much more effective than ignoring or underestimating the role that emotions can play. The book: Is the first resource specifically addressing client emotions in fraud investigations Includes tips for dealing with emotions and managing expectations from the initial meeting Prepares practitioners for future engagements with a new, unique perspective on managing emotions Helps fraud investigators and forensic accountants develop their own personal approaches to dealing with individuals and their emotions For accountants, auditors, fraud investigators, and others in the field, this complete, groundbreaking resource is the quintessential guide to managing client emotions in forensic accounting and fraud investigations.
Managing Climate Change Business Risks and Consequences: Leadership for Global Sustainability
by Charles Wankel James A. F. Stoner Neil Washington Matt Marovich Kyle MillerAlthough the title of this volume and its major focus will be on one major aspect of global sustainability - climate change - this volume continues with the overall framing of the series: global sustainability is a multi-faceted, global, multi-generational, economic, social, environmental, and cultural phenomenon and challenge to our species.
Managing Climate Change: Lessons from the U.S. Navy
by Forest Reinhardt Michael W. ToffelThe U.S. Navy operates on the front lines of climate change. It manages tens of billions of dollars in assets on every continent and on every ocean, which take many years to design and build and then have decades of useful life. This means that it needs to understand now what sorts of missions it may be required to perform in 10, 20, or 30 years and what assets and infrastructure it will need to carry them out. Put another way, it needs to plan for the world that will exist at that time. The navy is clear eyed about the challenges climate change poses. It knows that the effects of a warmer world will expand the geographic scope of its mission and increase demand for its military and humanitarian services. Climate change will also decrease its capacity to deliver those services, as the risk of damage to its bases and ports increases. This article examines the Navy’s approach to climate change and reflects on the implications for business.
Managing Coastal Tourism Resorts
by Gareth Shaw Sheela AgarwalThe vast majority of existing academic research of coastal tourism resort management has been undertaken in northern and southern Europe at the expense of a wider global consideration. This book aims to address this deficit and develop a global perspective on the management issues facing coastal resorts. By drawing on examples, it incorporates a detailed analysis of a range of economic, socio-cultural, political and environmental issues which are being experienced, to differing extents, by coastal tourism resorts which are at different life-cycle stages of development. The major management themes highlighted include the processes of restructuring, attempts to develop sustainable agendas and environmental issues of developing resorts in sensitive areas. Written by key experts, this book provides a critical assessment of the key management issues facing coastal tourism resorts globally. In doing so, it represents more than a mere amalgamation of existing literature as it aims to advance conceptual understanding of resort evolution and change.
Managing Collaborative R&D Projects: Leveraging Open Innovation Knowledge-Flows for Co-Creation (Contributions to Management Science)
by Asbjørn Rolstadås Lawrence Dooley David O’Sullivan Gabriela FernandesCollaboration among industry, universities and research institutes plays a vital role in stimulating open innovation, which in turn leads to new products, processes, services and business models. This book brings together a number of real-life examples of how to govern and manage open innovation collaboration projects more effectively, and provides timely insights that project consortia, governance boards and funding agencies can directly apply to implement and monitor projects and achieve greater impacts. All papers were written by recognized leading authorities with extensive experience in governance and management, and reveal how to capitalize on the potential of open innovation.This book shares multidisciplinary research perspectives on the potential benefits and challenges of collaboration, project management, and open innovation, as well as the management of complex organizational cultures and governance models.
Managing Communications in a Crisis
by Peter Ruff Khalid AzizThe difference between a drama and a crisis is down to good management - or more specifically, good communication. How you communicate with everyone: shareholders, other business partners, employees, the press, and so on, in the hours and days following a potential business crisis is critical. Get it right and the crisis may even strengthen your corporate reputation. Get it wrong and you can imagine the consequences for yourself. Managing Communications in a Crisis details how crisis situations can be identified and dealt with, ensuring the risk to the organisation's financial well-being and reputation is minimised. The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization. The text is supported by a wide range of case histories. Some of these you will recognise and others, perhaps through good management, never entered your radar. The authors are highly experienced advisors to companies of all sizes in the demands of crisis management communications. Their company, The Aziz Corporation, is the UK's leading executive communications consultancy, specialising in presentation skills, media handling and crisis management.
Managing Community Resettlement: Putting Livelihoods First
by Robert GerritsEach year millions of people are displaced from their homes and lands. While international environmental and social performance standards on land access and involuntary resettlement exist, no framework supporting livelihood restoration has been developed. This book provides a framework that will help improve practice for those who are involved in resettlement projects and, crucially, improve the outcomes for the resettlement-affected households and communities. Evidence from the implementation of public- and private-sector-led resettlement projects indicates that livelihood restoration is a persistent shortcoming, if not failure, across these projects. This book addresses this issue by re-characterising the ‘livelihood restoration’ objective as ‘livelihood re-establishment and development’ and proposes a framework for the entire resettlement process that puts livelihood considerations first. The framework enables proactive identification of the potential livelihood challenges associated with each step of the resettlement process (design, planning, execution, monitoring and evaluation), as well as the opportunities that resettlement, project development and induced economic growth create. This book is essential reading for experts in social impact assessment, resettlement specialists, planners, administrators, non-governmental and civil society organisations and students of development studies and social policy.
Managing Competences: Research, Practice, and Contemporary Issues
by Benoît Grasser, Sabrina Loufrani-Fedida, and Ewan OiryManaging Competences: Research, Practice, and Contemporary Issues draws together theoretical and practical research in competence management. It provides a wealth of knowledge concerning emerging and contemporary issues, such as the multilevel approach to competence, the development of collective competence, the strategies of competence management, and the tools for managing competences as well as the organizational dynamics of competences. Moreover, the book provides a critical approach to research and practitioners’ continued engagement in competence management research and practice. Research in competence management has more recently entered an era more open to doubt and questioning: Is there a solid theoretical foundation that supports the concept of competence? What is the contribution of research on employees’ competences to human resources management in particular, and more generally to management? Is there not a risk of diluting the concept of competence by considering it at the individual, collective, organizational, and strategic levels? Today, is it still possible to manage competences in a world where the boundaries of the organizations are more and more porous? These questions, and many others, probably explain why a field that seemed well-identified and well-structured yesterday, has given way today to new, highly diverse analyses of competences by researchers and practitioners. This contributed volume seeks to answer these pressing issues and is a collective means for responding to them. The book brings together multiple streams of research in the field about emerging and contemporary issues, including multidimensional HRM systems, the rise of forms of collaborative management, the intensification of the use of digital and robotic technologies, the rise of the regime of remote and networked operations, the increasing heterogeneity of the status of workers, and changes in regulations concerning work and its recognition.
Managing Complex Construction Projects: A Systems Approach (Best Practices in Portfolio, Program, and Project Management)
by John K. BriesemeisterTo many program, project, or construction managers, a complex project seems to be a labyrinth with many hidden dangers. This book is a guide through that labyrinth. It explains best practices and provides insight so they cannot only identify hidden dangers but also effectively manage the construction process to either mitigate or eliminate these risks. <P><P>The book presents a systems-based approach to construction project management that can facilitate a greater understanding of the complexity inherent in large construction projects and how that complexity can be effectively managed. The systems approach permits the onsite construction project manager to take a complex construction project, break it down into manageable pieces, and ensure that all systems are in alignment with the original goal of the project. This approach combines industrial engineering, project management, and finance into a unified approach for effective management of complex construction projects, ranging from a power plant to a highway project. <P><P>The book explains how to manage construction projects successfully through an approach based on the three following systems: <P><P>Project Management System <P><P>Work Management System <P><P>Quality Management System <P><P>The problem with complex programs and projects is that many managers are only equipped with a knowledge of project management. A system for construction is a collection of many processes effectively working together to produce a specific deliverable, which is usually defined in the program or project’s contract. This system has a series of specific inputs and outputs, which are what the customer expects from the company or companies performing the work. This book develops checklists based on these inputs and outputs, which managers can use when first arriving onsite, and provides a "nuts and bolts" approach for managing a complex construction project onsite. <P><P>The author shares valuable lessons learned during a career of more than thirty years of working on various construction sites around the world. These lessons learned are filled with valuable information to aid readers become more effective as a program, project, or construction manager of complex construction projects.
Managing Complex Governance Systems (Routledge Critical Studies in Public Management)
by Arwin Van Buuren Geert Teisman Lasse M. GerritsAdvances in public management sciences have long indicated the empirical finding that the normal state of public management systems is complex and that its dynamics are non-linear. Complex systems are subject to system pressures, system shocks, chance events, path-dependency and self-organisation. Arguing that complexity is an ever-present characteristic of our developed societies and governance systems that should be accepted, understood and adopted into management strategies, the original essays collected in this book aim to increase our understanding of complex governance processes and to propose new strategies for how public managers can deal with complexity in order to achieve high-quality research. The authors collected here use theoretical frameworks grounded in empirical research to analyze and explain how non-linear dynamics, self-organisation of many agents and the co-evolution of processes combine to generate the evolution of governance processes, especially for public urban and metropolitan investments. Managing Complex Governance Systems: Dynamics, Self-Organization and Coevolution in Public Investments offers readers an increased understanding of the main objective of public management in complexity--namely complex process system--and a strategy for accepting and dealing with complexity based on the idea of dual thinking and dual action strategies satisfying the desires of controlling processes and the need to adjust to changes simultaneously.
Managing Complex Networks: Strategies for the Public Sector
by Erik-Hans Klijn Dr Walter J Kickert Dr Joop F KoppenjanAlthough the concept of policy networks is now well-established in the field, most research has to content itself with description and analysis of their contribution to policy failure. This book goes further. It accepts policy networks as a fundamental characteristic of modern societies and presents an overview of the strategies for the management of these networks, as well as illustrating the various strategies for intervention.
Managing Complex Projects: A New Model
by Kathleen B. Hass PMPFor organizations to thrive, indeed to survive, in today's global economy, we must find ways to dramatically improve the performance of large-scale projects. Applying the concepts of complexity theory can complement conventional project management approaches and enable us to adapt to the unrelenting change that we ignore at our own peril.Managing Complex Projects: A New Model offers an innovative way of looking at projects and treating them as complex adaptive systems. Applying the principles of complexity thinking will enable project managers and leadership teams to manage large-scale initiatives successfully.• Explore how complexity thinking can be used to find new, creative ways to think about and manage projects• Diagnose complexity on a wide range of projects — from small, independent, short projects to highly complex, longer projects• Understand and manage the complexity of the business problem, opportunity, solution, and other dimensions that come into play when managing large-scale effortsUse the Project Complexity Model to determine the most effective approach to managing all aspects of a project based on the level of complexity involved.
Managing Complex Projects: Networks, Knowledge and Integration (Routledge Studies in Technology, Work and Organizations)
by Roger Vaughan Neil Alderman Chris Ivory Ian McloughlinConcerned with the management of complex long-term engineering projects, this important volume, of great interest to postgraduate students of business, technology management and engineering, reports on a set of rich, novel and unique findings concerning the conduct and management of three high profile and complex projects. The major investments which constitute complex long-term projects represent an increasingly important source of economic activity, often with particularly significant consequences for economic growth and public policy. This informative volume expertly contributes to broader debates concerning new organizational forms, knowledge management and organizational learning and the management of innovation in project-based settings.
Managing Complex Tasks with Systems Thinking (Understanding Complex Systems)
by Hassan Qudrat-UllahThis book is about improving human decision making and performance in complex tasks. Utilizing systems thinking approach, this book presents innovative and insightful solutions to various managerial issues in various domains including agriculture, education, climate change, digital transformation, health care, supply chains, and sustainability. Practical insights and operational causal models are systematically presented. The key features of the didactic approach of this book are core knowledge, numerous tables and figures throughout the text, system archetypes, and causal loop models. This book serves as a text for college and university courses on Systems Thinking for Management Decision Making in Complex Tasks. Researchers use the developed “causal models” to design and evaluate various decision-aiding technologies. It is used as a source of practical information for a broad community of decision-makers, researchers, and practitioners concerned with the issue of improving human performance in complex organizational tasks.
Managing Complex, High Risk Projects
by Franck Marle Ludovic-Alexandre VidalMaximizing reader insights into project management and handling complexity-driven risks, this book explores propagation effects, non-linear consequences, loops, and the emergence of positive properties that may occur over the course of a project. This book presents an introduction to project management and analysis of traditional project management approaches and their limits regarding complexity. It also includes overviews of recent research works about project complexity modelling and management as well as project complexity-driven issues. Moreover, the authors propose their own new approaches, new methodologies and new tools which may be used by project managers and/or researchers and/or students in the management of their projects. These new elements include project complexity definitions and frameworks, multi-criteria approaches for project complexity measurement, advanced methodologies for project management (propagation studies to anticipate potential behaviour of the project, and clustering approaches to improve coordination between project actors) and industrial case studies (automotive industry, civil engineering, railroad industry, performing arts,. . . ) and exercises (with their solutions) which will allow readers to improve and strengthen their knowledge and skills in the management of complex and (thus) risky projects.
Managing Complexity
by Cesáreo Hernández Adolfo López-Paredes José M. Pérez-RíosThis book presents papers by experts in the field of Industrial Engineering, covering topics in business strategy; modelling and simulation in operations research; logistics and production; service systems; innovation and knowledge; and project management. The focus of operations and production management has evolved from product and manufacturing to the capabilities of firms and collaborative management. Nowadays, Industrial Engineering is concerned with the study of how to design, modify, control and improve the performance of complex systems. It has extended its scope to any physical landscape populated by social agents. This raises a major challenge to Industrial Engineering: managing complexity. This volume shows how experts are dealing with this challenge.
Managing Complexity
by Stephen Pickford Paola Subacchi Tanim BayoumiA critical look at the challenges facing international policy cooperation in the new postcrisis environment.The global financial crisis of 2007-09 highlighted the economic interdependencies between all major countries, raising the issues of international cooperation. Managing Complexity looks at how, following the global financial crisis, countries have changed the way they cooperate with each other on matters of economic policy. In this volume, the result of a joint research project of Chatham House and the International Monetary Fund, researchers and policymakers who were directly involved in the crisis take a critical look at the challenges facing international policy cooperation in the new postcrisis environment and at how the theory and practice of cooperation have evolved as a result of the crisis. are reluctant to concede their sovereignty for regional policy cooperation. At the same time, global institutions shaped by the post-war hegemonic international order are incapable of providing leadership for global policy cooperation. I cannot agree more with diagnoses made by managing complexity on the problems and causes of the lack of policy cooperation in the global economy. I am sure that managing complexity will help decision-makers to design better roadmap for policy cooperation so as to minimize the adverse spillovers of the reserve currency countries on the global economy."--Yu Yongding, Academician, Chinese Academy of Social Sciences (CASS); former Director, Institute of World Economics and Politics, CASS
Managing Complexity
by Stephen Pickford Paola Subacchi Tanim Bayoumihe financial crisis of 2007-09 spread across the globe, highlighting the economic interdependencies between all major countries and raising issues of international cooperation. Managing Complexity examines how, following the crisis, countries have changed the way they cooperate when it comes to economic policy.This volume, the result of a joint research project of Chatham House and the International Monetary Fund, brings together researchers and policymakers who were directly involved in the crisis. They provide a critical look at the challenges facing international policy cooperation and how the theory and practice of cooperation have evolved in the new postcrisis environment.