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Knowledge Work Processes

by Thomas H. Davenport

A time-honored way of improving any form of work is to treat it as a process. This process-based approach to performance, however, has not been widely applied to the arena of knowledge work. If managed correctly, process orientation can make knowledge work more productive and empowering. This chapter describes the most effective process interventions for different types of knowledge work. This chapter is excerpted from "Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers."

Knowledge Works

by Christine Van Winkelen Jane Mckenzie

Knowledge Works is a handbook full of ideas to help you draw on people's knowledge to keep ideas fresh, reduce waste, and build competence and capability. You can either dip into it according to your needs, or work through it in a more systematic way to create a plan to improve your organization's performance."Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations. A must-read for all managers of knowledge-intensive organizations."Daan Andriessen, Professor of Intellectual Capital, Inholland University of Applied Sciences, The Netherlands "To be successful as a manager, you need to make better decisions, be more innovative and to do more with less. In this highly practical handbook, Christine Van Winkelen and Jane McKenzie offer new ideas to challenge your current thinking and achieve this. Their work is soundly based on 10 years collaborative research with the Knowledge Management Forum at the Henley Business School."David Gurteen, Founder and Director, Gurteen Knowledge Community"This book shows in a very inspiring and hands-on way how knowledge works. This is an utmost important understanding in the growing intellectual economy for increased operational knowledge effectiveness. The book has in an impressive way systematized many challenging K-works perspectives, from knowledge mapping and flows to social media and knowledge creating conversations. It is demonstrating a number of insightful real life stories and projects during 10 years of the Henley KM Forum, as well as providing valuable reading notes. Happy Knowledge Work ..."Leif Edvinsson, Honorary Chairman for the Henley KM Forum, The World´s First Professor of Intellectual Capital

Known: The Handbook for Building and Unleashing Your Personal Brand in the Digital Age

by Mark W. Schaefer

In today's world, there is a permanent advantage to becoming known in your field. Those who are known get the customers, the better jobs, and the invitations to exclusive opportunities. But can anybody become known? In this path-finding book, author Mark Schaefer provides a step-by-step plan followed by the most successful people in diverse careers like banking, education, real estate, construction, fashion, and more. With amazing case studies, dozens of exercises, and inspiring stories, KNOWN is the first book its kind, providing a path to personal business success in the digital age.

The Known, the Unknown, and the Unknowable in Financial Risk Management: Measurement and Theory Advancing Practice

by Francis X. Diebold Neil A. Doherty Richard J. Herring

A clear understanding of what we know, don't know, and can't know should guide any reasonable approach to managing financial risk, yet the most widely used measure in finance today--Value at Risk, or VaR--reduces these risks to a single number, creating a false sense of security among risk managers, executives, and regulators. This book introduces a more realistic and holistic framework called KuU --the K nown, the u nknown, and the U nknowable--that enables one to conceptualize the different kinds of financial risks and design effective strategies for managing them. Bringing together contributions by leaders in finance and economics, this book pushes toward robustifying policies, portfolios, contracts, and organizations to a wide variety of KuU risks. Along the way, the strengths and limitations of "quantitative" risk management are revealed. In addition to the editors, the contributors are Ashok Bardhan, Dan Borge, Charles N. Bralver, Riccardo Colacito, Robert H. Edelstein, Robert F. Engle, Charles A. E. Goodhart, Clive W. J. Granger, Paul R. Kleindorfer, Donald L. Kohn, Howard Kunreuther, Andrew Kuritzkes, Robert H. Litzenberger, Benoit B. Mandelbrot, David M. Modest, Alex Muermann, Mark V. Pauly, Til Schuermann, Kenneth E. Scott, Nassim Nicholas Taleb, and Richard J. Zeckhauser. Introduces a new risk-management paradigm Features contributions by leaders in finance and economics Demonstrates how "killer risks" are often more economic than statistical, and crucially linked to incentives Shows how to invest and design policies amid financial uncertainty

Knut Wicksell: Selected Essays in Economics, Volume 1 (Routledge Revivals: Knut Wicksell)

by Bo Sandelin

Knut Wicksell made enormous contributions to capital theory, monetary theory and fiscal policy. However whilst his books are widely available in English, few of his more than 800 articles have ever been translated. This volume, first published in 1997, includes new translations of Wicksell's contributions to marginalism and capital theory; public economics and unemployment.

Knut Wicksell: Selected Essays in Economics, Volume One (Routledge Revivals: Knut Wicksell Ser.)

by Bo Sandelin

Knut Wicksell made enormous contributions to capital theory, monetary theory and fiscal policy. However whilst his books are widely available in English, few of his more than 800 articles have ever been translated. This volume includes new translations of Wicksell's contributions to marginalism and capital theory; public economics and unemployment.

Knut Wicksell: Selected Essays in Economics, Volume 2 (Routledge Revivals: Knut Wicksell)

by Bo Sandelin

This book, along with its predecessor, makes most of Wicksell's most important contributions accessible to English speaking readers for the first time. The essays collected here, first published in 1999, focus on money and price theory and include Wicksell's book reviews of Leon Walrus, Ludwig von Mises and John Bates Clark.

Knut Wicksell on the Causes of Poverty and its Remedy (Routledge Studies in the History of Economics #Vol. 73)

by Mats Lundahl

Knut Wicksell is arguably the greatest Swedish social scientist of all time, and poverty was a theme that occupied him all his life. Indeed, it was probably Wicksell's interest in poverty that was the critical factor in drawing him away from his purely mathematical background towards a greater understanding of the social sciences as a whole. In this outstanding volume, Mats Lundahl, one of the world's leading development economists, examines Wicksell's thinking in the area of poverty, and shows the importance of his contributions to this field.

Koc Holding: Arcelik White Goods

by Robin Root John A. Quelch

Management is considering its options for future international expansion. Koc is the dominant supplier of white goods (kitchen appliances) in Turkey and has been increasing its export efforts. As lower import tariffs invite foreign competitors to enter Turkey, Koc must decide how to balance defense of its domestic market share against further foreign expansion.

Kochland: The Secret History Of Koch Industries And Corporate Power In America

by Christopher Leonard

‘A landmark book....A massively reported deep dive into the unparalleled corporate industrial giant Koch Industries....This impressively researched and well-rendered book also serves as a biography of Charles Koch, with Leonard providing an evenhanded treatment of the tycoon. Leonard's work is on par with Steve Coll's Private Empire and even Ida Tarbell's enduring classic The History of the Standard Oil Company.’ Kirkus Reviews ‘Leonard’s superb investigations and even-handed, clear-eyed reportage stand out....American capitalism at its most successful and domineering is at the center of this sweeping history of a much-vilified company.’ Publishers Weekly ‘Leonard’s intricately developed and extensively researched history of the Koch empire is a colossal corporate biography that sheds important light on this closely guarded enterprise while simultaneously scrutinizing the nefarious underpinnings of American economic policies and practices.’ Booklist ‘This page-turning exposé reveals the full extent of the Koch brothers’ influence on American capitalism.’ Book Riot ‘If you want a crash course in the evolution of postmodern capitalism over the last five decades read Kochland....Leonard's study is exhaustive and engaging.’ New York Journal of Books The annual revenue of Koch Industries is bigger than that of Google, Goldman Sachs and Kraft Foods combined. But very few people have ever heard of Koch Industries because the billionaire Koch brothers want it that way. Now, in Kochland, Christopher Leonard has managed what no other journalist has done before: to tell the explosive inside story of how the largest private company in the world became that big. In doing so, Leonard also tells the epic tale of the evolution of corporate America over the last half-century, in all its glory and rapaciousness. Koch is everywhere. It controls the fertilisers at the foundation of our food system. It controls the synthetics that make our diapers and carpets. It controls the chemicals that make our bottles and pipes. It controls the building materials that make our homes and offices. And it controls much of the Wall Street trading in all of these commodities. It makes money at every end of almost every deal. For five decades, CEO Charles Koch has kept Koch Industries quietly operating behind a veil of secrecy, with a view toward very, very long-term profits. When Wall Street came calling twenty years ago, trying to take Koch public, Charles Koch said no. He’s a genius businessman: patient with profits, able to learn from his mistakes, determined that his employees develop an almost a worshipful dedication to free-market ruthlessness, and a master disrupter. We think of disruption as something that happens in Silicon Valley, but this book will upend your understanding of what disruption really is. Charles Koch’s business acumen has made him and his brother David (Koch Industries’ co-owner) together richer than Bill Gates. But there’s a dark side to their story. If you want to understand how we killed the unions in this country, how we widened the income divide, how we stalled progress on climate change and how corporate America bought the influence industry, all you have to do is read this book. Seven years in the making, Kochland reads like a true-life thriller, with larger-than-life characters driving the battles on every page. The book tells the ambitious tale of how one private company consolidated power over half a century – and how in doing so, transformed capitalism into something that feels so deeply alienating to many Americans today.

Kochland: The Secret History of Koch Industries and Corporate Power in America

by Christopher Leonard

NEW YORK TIMES BESTSELLER * NEW YORK TIMES NOTABLE BOOK OF 2019 * WINNER OF THE J ANTHONY LUKAS WORK-IN-PROGRESS AWARD * FINANCIAL TIMES&’ BEST BOOKS OF 2019 * NPR FAVORITE BOOKS OF 2019 * FINALIST FOR THE FINACIAL TIMES/MCKINSEY BUSINESS BOOK OF 2019 * KIRKUS REVIEWS BEST BOOKS OF 2019 * SCHOOL LIBRARY JOURNAL BEST BOOKS OF 2019 &“Superb…Among the best books ever written about an American corporation.&” —Bryan Burrough, The New York Times Book Review Just as Steve Coll told the story of globalization through ExxonMobil and Andrew Ross Sorkin told the story of Wall Street excess through Too Big to Fail, Christopher Leonard&’s Kochland uses the extraordinary account of how one of the biggest private companies in the world grew to be that big to tell the story of modern corporate America.The annual revenue of Koch Industries is bigger than that of Goldman Sachs, Facebook, and US Steel combined. Koch is everywhere: from the fertilizers that make our food to the chemicals that make our pipes to the synthetics that make our carpets and diapers to the Wall Street trading in all these commodities. But few people know much about Koch Industries and that&’s because the billionaire Koch brothers have wanted it that way. For five decades, CEO Charles Koch has kept Koch Industries quietly operating in deepest secrecy, with a view toward very, very long-term profits. He&’s a genius businessman: patient with earnings, able to learn from his mistakes, determined that his employees develop a reverence for free-market ruthlessness, and a master disrupter. These strategies made him and his brother David together richer than Bill Gates. But there&’s another side to this story. If you want to understand how we killed the unions in this country, how we widened the income divide, stalled progress on climate change, and how our corporations bought the influence industry, all you have to do is read this book. Seven years in the making, Kochland &“is a dazzling feat of investigative reporting and epic narrative writing, a tour de force that takes the reader deep inside the rise of a vastly powerful family corporation that has come to influence American workers, markets, elections, and the very ideas debated in our public square. Leonard&’s work is fair and meticulous, even as it reveals the Kochs as industrial Citizens Kane of our time&” (Steve Coll, Pulitzer Prize–winning author of Private Empire).

Kodak (A)

by Simona Giorgi Giovanni Gavetti Rebecca Henderson

The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts and challenges as the photography industry evolves. After discussing Kodak's history and its past strategic moves in the new landscape, the case questions how CEO Daniel Carp can use digital imaging to revitalize Kodak.

Kodak and the Digital Revolution (A)

by Simona Giorgi Giovanni Gavetti Rebecca Henderson

The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts and challenges as the photography industry evolves. After discussing Kodak's history and its past strategic moves in the new landscape, the case 'Kodak and the Digital Revolution' questions how CEO Daniel Carp can use digital imaging to revitalize Kodak. A rewritten version of an earlier case.

Kohler Co. (A)

by Raphael Amit Belen Villalonga

Kohler Co., best known for its plumbing fixtures, is a large, private family firm. As part of a recapitalization aimed at preserving family ownership of Kohler Co., nonfamily shareholders, who held 4% of common stock, were required to sell their shares to the company. A group of dissenting shareholders filed a lawsuit claiming that the buyout price undervalued their shares by a factor of five. In April 2000, Herbert V. Kohler, Jr., chairman and CEO, has to decide whether to settle with the dissenters and, if so, at what share price. The decision calls for a detailed valuation of the company at the time of the recapitalization. Provides the necessary data for students to value the company using both a discounted cash flow approach and a multiples (comparable companies) approach. Students must identify and understand the different valuation assumptions that can lead to a wide range in price, including the applicability of discounts for lack of marketability and lack of control. Exhibits are available in electronic form to facilitate analysis of the data (HBS courseware 9-205-707).

Kohler Co. (B)

by Raphael Amit Belen Villalonga

Supplements the (A) case.

Koita Foods

by Elie Ofek Lynda M. Applegate Michael Norris

In 2018, Mustafa Koita, Founder and CEO of Dubai-based organic milk company Koita has to decide whether or not to pursue an investment from a potential competitor who is coming into his local market.

Koita Milk

by Elie Ofek Lynda M. Applegate Michael Norris

In 2018, Mustafa Koita, Founder and CEO of Dubai-based organic milk company Koita has to decide whether or not to pursue an investment from a potential competitor who is coming into his local market.

Koito Manufacturing Ltd.

by Robert W. Lightfoot W. Carl Kester

Having acquired a 26% stake in Koito Manufacturing, a Japanese automotive parts supplier in the Toyota Group, T. Boone Pickens seeks a seat on Koito's board of directors. Koito's management resists, claiming Pickens is an unhelpful greenmailer, not a true long-term investor. The struggle between the two provides students with a chance to compare and contrast American and Japanese corporate governance practices. Debate centers on whether the Japanese system fosters efficiency or merely market power that reduces economic welfare.

Kollaborative Wertschöpfung mit strategischen Kunden: Instrumente und Best-Cases für nachhaltige Partnerschaften und überdurchschnittliches Wachstum

by Bernard Quancard Gerhard Herold

Dieses Buch beschreibt, wie professionelles Strategisches Account Management zur gegenseitigen Wertschöpfung bei Kunden und Lieferanten sowie zur Sicherung einer stabilen Positionierung beitragen kann. Erhöhte wirtschaftliche und politische Risiken, aber auch neue Möglichkeiten der Digitalisierung und des Internets zwingen Unternehmen dazu, strategische Allianzen zu schließen und Ressourcen gemeinsam effizient zu nutzen. Produkt- und Qualitätsvorteile reichen nicht mehr aus, um eine nachhaltige Differenzierung im Wettbewerb zu erzielen. Die Beiträge in diesem Band zeigen Wege auf, wie nachhaltige Partnerschaften entwickelt werden und für beide Seiten zu überdurchschnittlichem Wachstum führen können. Dazu ist es erforderlich, detaillierte Einsichten in die Geschäftsvorgänge und Herausforderungen von definierten Schlüsselkunden zu gewinnen und diese als Grundlage für überzeugende Partnerschaftskonzepte zu begreifen. Die Ausführungen der Autoren basieren auf umfangreichen Daten sowie praktischen Erfahrungen von global operierenden Unternehmen und bieten Führungskräften in der Großindustrie und im Mittelstand wie auch Mitarbeitern im Strategischen Account Management wertvolle Anregungen.

Kollaboratives Wissensmanagement: Grundlagen und Fallstudien

by Richard Grasshoff

​Das neue Konzept des kollaborativen Wissensmanagements bietet die Grundlage für eine erfolgreiche und effiziente Wissensarbeit im Unternehmen. Es richtet sich an den konkreten Gegebenheiten und Bedarfen des Unternehmens aus, ohne die langfristigen Unternehmensziele zu vernachlässigen. Auf diese Weise wird kollaboratives Wissensmanagement von Belegschaft und Management gleichermaßen getragen. Wissensmanagement lässt sich nicht für die Mitarbeitenden eines Unternehmens, sondern nur mit ihnen gemeinsam gestalten.Richard Grasshoff, Wissensmanager und langjähriger Experte auf diesem Gebiet, hat aus der Praxis die Grundlagen des kollaborativen Wissensmanagements formuliert und zeigt anhand von Fallstudien, wie erfolgreiches – kollaboratives – Wissensmanagement in der Praxis umgesetzt werden kann.Ein Buch für alle Praktiker und Manager, die vor der Herausforderung Wissensmanagement stehen und Anregungen sowie Impulse bei der Konzipierung eigener Ansätze benötigen.Mit Illustrationen von Christoph J Kellner

Kollektive Führung in Multi-Akteur-Partnerschaften für nachhaltige Entwicklung (Sustainable Management, Wertschöpfung und Effizienz)

by Elena Hunzinger

Kollektive Führung wird im vorliegenden Buch als zentrale Gestaltungsherausforderung von Multi-Akteur-Partnerschaften hergeleitet. Die Untersuchung klärt mittels einer Literaturdiskussion, was kollektive Führung in Multi-Akteur-Partnerschaften bedeutet und welche Möglichkeiten und Grenzen kollektive Führung hinsichtlich der Förderung einer Kooperation auf Augenhöhe in Multi-Akteur-Partnerschaften bietet. Basierend auf der Erkenntnis, dass kollektive Führung einen konzeptionellen Rahmen für ein fragmentiertes Forschungsfeld bildet, wird dieses anhand der zwei Dimensionen ‚Auffassung von Kollektivität‘ und ‚Ort der Führung‘ systematisiert. Hiernach kann kollektive Führung entweder als ‚Erscheinungsform von Führung‘ oder als ‚Sichtweise auf Führung‘ aufgefasst und entweder in der ‚Gruppe‘ oder im ‚System‘ verortet werden. Die entstehende Matrix ermöglicht eine Auswahl von vier Ansätzen für eine tiefergehende Diskussion: Selbstführung, kollegiale Führung, relationale Führung und systemische Führung. Eine Quintessenz der Diskussion wird anhand eines Mehrebenen-Modells gegeben, welches das Kooperationssystem einer Multi-Akteur-Partnerschaft als polykontextuale Governance auffaltet, um eine Identifikation und Bewertung kritischer Ressourcen als Bestandteile relationaler Führungskompetenz zu ermöglichen.

Kollektiver Rechtsschutz in der Europäischen Union: EU-Verbandsklage, Musterfeststellungsklage und Gewinnabschöpfungsklage

by Aryan Chaprehari Daniel Saam Domenik H. Wendt

Die EU-Verbandsklagerichtlinie wird den kollektiven Rechtsschutz zur Durchsetzung von Verbraucherrechten in der EU und in Deutschland im Vergleich zur Musterfeststellungsklage und der Gewinnabschöpfungsklage auf ein neues Niveau heben. Ob die bis Ende 2022 von den Mitgliedstaaten in nationales Recht umzusetzende Richtlinie und ab Juni 2023 anzuwendenden Vorschriften den kollektiven Verbraucherrechtsschutz, der nunmehr erstmalig EU-weit auch Abhilfemaßnahmen (z.B. Schadensersatz) zum Gegenstand haben wird, tatsächlich verbessern wird, hängt u.a. von der Art und Weise der Umsetzung mit Blick auf die adressierten Kollektivschadensereignissen, aber u.a. auch von den Regeln zur Finanzierung der klagebefugten Einrichtungen ab. Das vorliegende Buch bietet einen kompakten Überblick über die maßgeblichen Bestimmungen.

Kollektives Arbeitsrecht: Der Schnelleinstieg für Praktiker (essentials)

by Maria Dimartino

Im Zentrum des essentials steht die Kurzdarstellung des praxisrelevanten kollektiven Arbeitsrechtes. Maria Dimartino bietet eine Zusammenstellung der wichtigsten Begriffe, eine Übersicht des Betriebsverfassungsrechtes, der Beteiligungsrechte von Arbeitnehmergremien, der Grundlagen des Tarifrechts, des Streikrechts sowie der Arbeitsgerichtsverfahren. Die Autorin sensibilisiert zudem für die Themen Beschäftigtendatenschutz und Arbeitnehmergremien im Unternehmen. Das essential ist speziell auf die Bedürfnisse von Praktikern zugeschnitten. Zudem finden Sie wichtige Hinweise, Praxistipps und Übersichten.

Kollektives Arbeitsrecht: Der Schnelleinstieg für Praktiker (essentials)

by Maria Dimartino

Im Zentrum dieses essentials steht die Kurzdarstellung des praxisrelevanten kollektiven Arbeitsrechts. Maria Dimartino erklärt prägnant die wichtigsten Begriffe und bietet eine Übersicht des Betriebsverfassungsrechts, der Beteiligungsrechte von Arbeitnehmergremien, des betrieblichen Eingliederungsmanagements, der Grundlagen des Tarifrechts, des Streikrechts, der Arbeitsgerichtsverfahren sowie weiterer Arbeitnehmergremien im Unternehmen. Das essential ist speziell auf die Bedürfnisse von Praktikern zugeschnitten. Neu in der 2. Auflage sind die Themen Einsatz von KI und betriebliches Eingliederungsmanagement.

Kollektives Verzeihen: Die konstruktive Kraft eines rätselhaften Gefühls

by Oliver Errichiello

Das kollektive Verzeihen steht in seiner Rätselhaftigkeit der Liebe in nichts nach. Wir Menschen sind unergründliche Wesen. Zwar agieren wir meist bedächtig und rational und doch lassen sich viele Handlungen und Entscheidungen scheinbar nicht logisch herleiten. Das Verzeihen – jeder kennt es und hat es erfahren – gehört dazu. Verzeihen ist eines der wichtigsten und spannendsten Phänomene menschlicher Kommunikation. Das Buch beantwortet Fragen wie: Warum verzeihen wir einigen Menschen und anderen nicht? Warum braucht Verzeihen Zeit? Warum verzeihen Menschen einander seit jeher – oder lehnen eben gerade den Akt des Verzeihens ab? Verzeihen wir einzelnen Menschen im persönlichen Umfeld leichter oder schwerer als einer Gruppe von Menschen? Und vor allem: Warum ist das kollektive Verzeihen zeit- und kulturübergreifend wirksam? Im Zeitalter der hyperkomplexen und total vernetzten Welt, die keine Pausen mehr kennt, ist Verzeihen unerlässlich. Das Buch regt zum Nachdenken an und bietet wertvolle Impulse, um das eigene und das soziale Handeln besser zu verstehen.

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